SUMMARY

• 10 years as IT Project Manager & Business Systems Analyst in major Financial Firms in the US.
• Subject Matter Expertise in Technologies to Wealth Management& Alternative Investments (Investment Advisory Program), IT Service Management, Client data programs, Risk management processes, C - SAT Survey and Performance analytics.
• Hands-on experience in Projects involving Data Warehousing, ETL- IDL and data cleaning process between multiple Data sources. Defining Scope and communicating processes for consensus on plans for IDL and Daily delta file transmission.
• Over 5 years of Agile Development experience as Scrum master. Organizing Sprints planning. Responsible for maintaining Sprint Backlogs and Release/ sprint Burn down Charts. Conducting Daily Scrum meetings and provide management reports.
• Proficient with Multi-release and Multi-phased Waterfall SDLCs. Provide detailed WBS, Project and Release Plan to back-up support to Engineering and Release Management.
• Lead multiple teams through Tech Elaboration & JAD sessions. Track projects with DMAIC cycles to deliver Complete Projects, Enhancements and Minimum marketable features.
• Manage, Estimate Track, deliver and Report on Desktop, Online and Mainframe Business Application/Intelligence projects as Project manager and BSA for Functional and Technology Analysis, Design and development, Test Coordination and delivery.
• Extensive knowledge setting up Change control processes and Approval workflows.
• Well versed in developing artifacts based on Use cases and User Stories to author FRS/HLD/LLD or SRS/SAD along with Visio based Workflows and sequence diagrams.
• 10 years of PM/ BSA and Risk/Test Coordination Experience in tracking SDLC in diverse methodologies including Agile - Scrum & TDD,RUP, in Web Development with MS Project, Clarity, SharePoint, and HP ALM Quality Center
• Resourceful in Data analysis, ETL, OLAP and Integration translating data geographies.
• In depth Knowledge as PM/BSA for projects on Portfolio management, AML Risk Application for Financial services Industry.
• Adept at leading Cross functional teams for Process Improvement, Project Governance, Change & Defect Management, and Test Management.
• Proficient in UI/UX User Centric Design methods with UAT & Usability test planning.
• Well versed in Organizational, Regulatory, Project Governance and Infrastructure Changes.
• Multiple career roles High communicative proficiency with interactive Dash boarding and -PowerPoint presentation artifacts.

TECHNICAL SKILLS

Languages: HTML5, JavaScript, JQuery, CSS, PHP, SQL ASP, XML, .Net, Core Java

Tools: ALM and Quality Center, Sharepoint, TOAD, Rational suite, MS Suite ( word Excel with Macros, Powerpoint), Visio.

Project Management: MS Enterprise Project 2013, MS Share Point, Clarity, PMBOKAgile

Databases: MS SQL Server, Access, Oracle. DB2.

Methodologies: RUP, Agile, Scrum, TDD MSF Team Model.

UX: Dreamweaver, Flash, Photoshop, FireworksBusiness Domain Financial (Portfolio and Wealth Mgmt, AML,) Telco, ecom, Retail) Web Portal development

PROFESSIONAL EXPERIENCE

Confidential, Hopewell, NJ

Senior Project Manager/BSA

Responsibilities:

• Manage multiple Project Work streams in MSG with Dev managers and dependencies through SDLCs.
• Review Business and System level Artifacts with Business and Tech teams.( BR, HLD/LLD, Visio Workflows)
• Identify Assumptions, Requirements, Use case catalogs and Interface matrices.
• Estimate level of effort and provide details on WBS to Dev Managers and Business.
• Interact with MSG Business and Tech teams to schedule BR Elaboration sessions.
• Check QC status on Issues, Defects and Change controls tracked via Release Roadmap. releases
• Identify Impact and Risk for dependencies across the teams and conduct JAD sessions.
• Socialize and track signoffs for every implementation between DB, Provider and UI consumers.
• Set up and track Team and Group level Project Plans between Dev and QA Teams.
• Assess Milestones based on the Release Calendar.
• Interact with Dev, QA to schedules for Triage and
• Estimate and validate Level of Effort working through project plans
• Develop Microsoft Project plans for multiple work streams based on Business use case analysis
• Interact with Business stakeholders and Technology partners to analyze Release and Map SDLC phases.
• Contribute, review and organize signoffs on all Project documents - HLD/LLD and Traceability Matrices
• Facilitate and negotiate agreements with External and Internal Stakeholders, vendors and dependents.
• Conduct JAD sessions to aid Data Element Mapping, Data Model changes, Data Provider specs for UI teams.
• Elaborate Guide and Track (Scrum) Onshore Development and Offshore SIT teams.
• Gather, generate and distribute Dev Status reports for Senior Management
• Provide support on PMO best practices, Drive conflict resolution between Technology & Business partners.

Confidential, Buffalo NY

Responsibilities:

• Conduct Required Data Migration with Triggers and Mining to ensure Data Quality for future business.
• Signoff on Presentation and Plan from Program Office, EVP, and Business on Process, Resource Optimization, Schedule, and Budget
• Managing Training and Communications on Change in process, Remediation and BAU for RMs.
• Agile Monitoring on CRR, Approval, and Reporting Tool development Approval and Monitoring and Reporting on Data Cleansing/Mining/Migration for AML-KYC Remediation
• PM with focus on Business Analytics and Change Delivery
• Led PM practices on Large Corporate Regulatory Risk Analysis and Remediation.
• Guide BA team to Conduct Risk rating for Large Corporate Compliance deliverables.
• Facilitate daily Scrum meetings for Requirements and Resolutions between Business partners, BI/DW & Analytics team and UI-Dashboard teams.
• Led PMO in developing KPIs for Excel based Governance & Project Dashboards,
• Shared expertise with team on Excel lookups, Pivot tables, and macros
• Developed Visio Process Workflows for Project Change Control distributed via SharePoint
• Tracked Approvals via Lotus notes Tool on Remediation status and workflows
• Establish consensus over Project timelines and Gantt charts on Clarity and Excel.
• Track Ensured Data quality during migration between Excel Master lists and Database.
• Compared diverse lists and set up processes for NA Change Control and Delivery for every change in LOB, CSM and Owner.
• Document Minutes of meetings to document Reporting requirements, PowerPoint presentations to EVP, and interact with development team for Rapid prototyping and widget development.
• Schedule and conduct daily Scrum and JAD sessions to prepare for management Reporting.
• Conduct Webex training to coordinate and Communicate Agile TDD approaches and Changes in process for Business Remediation, Compliance, and QC & QA teams.

Confidential, PA

Sr. PM /Business Analyst

Responsibilities:

• Develop Software Applications and Tools to Track and monitor Project Portfolio with Application Inventory, New proposals and Change requests.
• Improve workflow and processes for Organizational Change and Approval workflow.
• Providing Reporting on Management Metrics
• Author and Communicate vision for the project with Methodology, Project plan and deliverables.
• Monitor SDLC, project lifecycle, Budget, Resource pool and conduct JAD sessions
• Establish and communicate Agile processes across workstreams
• Facilitate Executive Mgmt. meetings on Project health, Governance and eCom Retail strategies.
• Working with PMO and Business leadership teams to translate vision for the PPM tool into a coherent and realistic technical plan and schedule- define scope, schedule and customer’s views.
• Obtain Executive commitment at all levels of operation for Project Lifecycle
• Establish Product Lifecycle Management, SDLC and Agile TDD- Plans for Dual-Shore Development.
• Defining and executing Agile storyboards for ecommerce product strategies, working closely with Business leadership from multiple organizations- respective Development, Content, marketing, Customer support and SMEs.
• Led and communicated PMO initiatives to analyze and evaluate Project Scope, Milestones and Operational Risk plans.
• Providing consistent and comprehensive DW/BI status reports, project updates, and ongoing cost/benefit analyses, significant issue tracking, and communication at the team and management level.
• Translating high-level business requirements and user visions into functional specifications and use cases.
• Establish protocols for Scrum meetings and Deliverables for teams-Facilitated Triage meetings between Delivery manger, Testing teams and Business.
• Present, socialize and drive consensus on Governance SLAS based on KPIs at each stage of development.
• Planned Metrics and Analytics Dashboard for executive management with KPIs and status on ecommerce module and rationalize user statistics.
• Engage in Agile Collaborative efforts to develop and refine Client data models- Agile MDM.
• Agile Collaboration workshops ecommerce product strategy, Technology and Release teams.
• Assess feasibility and strategies-And Risk planning to support Control and execution strategies and continual improvement.

Confidential - NC

Sr. PM Business Analyst

Responsibilities:

• Manage Vendor Contracts and Transition for Application Support Services management
• Establish Vendor Management guidelines, procedures and operational plans for Technical and Service Mgmt. Resources.
• Identified Team leads and introduced training protocols to provide KT plans for Offshore and Onsite 3-Tier Telco Service Mgmt. teams.
• Led meetings to drive consensus on KPIs, SLAs, Contract Change control on C-SAT scores for Service Management Stats with Executive management.
• Focused on tracking SOWs, Work Authorizations and Billing with QC/QA processes in Vendor Managed Services for Secure Unified Communications (UC) system
• Provide Escalation pathway Issues and Disputes and Contract change requests for Program Executives.
• Engaged with Confidential Program Executive and Nortel Vendor Governance Managers to model revised Work authorization processes based on contract changes through Triage sessions between Business and Technology partners.
• Engaged Leadership to determine Policy procedures for Project- Change Control Boards, qualifying Vendors for engagement, Workflow processes, and SDLC for new Projects.
• Owned and Determined PMO processes, Operational Procedures manual and project plan. Provide mechanism for management oversight to all programs being executed by Supplier at Nortel to ensure compliance with policies, procedures as agreed to with Nortel.
• Establish Resource and Application Model for engagement with processes for Monthly Resource forecasting.
• Engaged with Nortel Vendor Governance Management to provide Governance & BI Dashboard on System of Records to document, categorize, prioritize, track aging, obtain current status, maintain history, produce reports to manage -Issues, disputes and Contract change requests
• Communicate to Nortel Vendor Governance Managers new Work authorization processes and templates for vendors- RFPs, LOE, SOWS, work orders, purchase orders.
• Provide management and operational services for Nortel applications and their respective environments during Vendor transition and consolidation.
• Collaborate in Agile sessions, Performed Gap Analysis for existing Legacy system with flat files; developed System Integration and User Acceptance Master Test Plans and Traceability Matrix
• Establish People and Interactions processes and forum to maintain and continuously improve the policies as part of agile methodology, roles and responsibilities, procedures and organization to support and facilitate program-level decision making and business transformation.

Confidential

Sr.PM-Business Analyst

Responsibilities:

• PM in interviewing Business leaders across multiple streams of GWMT & GBT to analyze and estimate effort, feasibility and scope.
• Conduct collaborative workshops with Financial Advisors, Service management, and UX teams to discovering disconnects, risks and issues in the disparate portals- GWM & GBT and assess risks and issues and gather inputs for an Integration effort.
• Participate & conduct RUP &Agile training workshops for development and DW/BI teams to establish iterative processes accommodating change requested by clients.
• Conduct Data Integration workshops with respective MDM ETL teams to identify Global and local views and sources and map queries between Global and heterogeneous schemas
• Develop strategies for Client Identity management using GUID to link CRM data across multiple horizontal services.
• Assess risks in CRM services and Data Integration - research and improve CRM data.
• Participate as PMO with Business leadership in project initiation involving multiple functional streams for feasibility studies.
• Gather and Develop requirements from Leadership, Business and Tech teams to provide
• Templates and framework and Maintain Framework for Analysis and Reporting with Public and Personal Query structures.
• Author Policy Procedures and Process Documentation based on interactions with cross functional teams to analyze gaps and data sources between dissociated applications and data sources.
• Identify cross-functional streams, Tech leads and SMEs to conduct cross functional Triage meetings to review Design prototypes and development artifacts
• Engage GWM Business and Tech teams to determine Policy procedures for Project- Change Control Boards, Vendor engagement, Workflow processes, SDLC, SLAs, and Release Management.
• Adopt RUP methodology to provide tool support for Rational Suite-ClearQuest, Requisite Pro with SQL Server repository to track and manage project workflow and progress for Baseline Code drops.
• Maintain and archive Requirement documentation and review changes in Process artifacts (BRS SRS SAD Run books)
• Guide Development teams, Business and Test Teams to strategically prioritize work schedules and Scheduled level objectives and in corporate this in the ClearQuest workflow using User Defined Values

Confidential

Business Analyst

Responsibilities:

• Conduct meetings with Leadership teams for various functional streams to identify possible Risks and review Risk plans.
• Harvest data from disparate systems and execute plans for data integration with DB teams.
• Strategize Data Extraction, Transformation and Loading (ETL process) between legacy and current Systems for multiple clients.
• Set Queries and scripts in Remedy to track and maintain Risks, Issues and Change
• Work with PMO to establish a Governance methodology to document, track, assess and address Risks, Changes and Issues.
• Establish Change management board with SMEs from various streams
• Track, monitor and promote Change requests impacting Wealth management Technology Platform through Release Lifecycle (RUP-SDLC) and the Software Configuration Management (SCM) system.
• Provide Change control process workflow and conduct periodical meetings to update and adapt CCB recommendations.
• Facilitate meetings on Estimation and approval involving IBM, Thompson and CAI vendors with Business-Track BR, FR, SRS, SAD, RFCs& Release Run books.
• Lead Scrum project teams on identifying effective Standards and methodologies for Agile TDD development and Change /Defect and Test Management
• Provide ClearQuest interface to log change requests and track changes in BRS/SRS/SAD artifacts and generate Remedy based reports on project governance
• Risk questionnaire and automated notification process for Positive approval from impacted stakeholders and application owners.
• Research issues with enhancements and drive consensus between stakeholders on Emergency/Expedite/Standard release scheduling
• Facilitate conflict resolution with Change Owners and identify Change requests and issues for escalation.
• Conduct Post Change Review meetings to report on any outcome and reported outages.

Confidential

PM-Business Analyst

Responsibilities:

• Core Analyst in Application Portfolio Management for Confidential Global Wealth Management
• Communicate requirements and strategize methodology on customized Portfolio management and advisory services to develop FRS,BRS for Use case Documents, RACI charts and Activity diagrams
• Interact with all application owners and request status on Sub - application and Resource information- Analyze existing processes and interact with UI developers to present recommendations for new Web Interface with Improved Visio workflows to senior management.
• Extract data from distributed sources into spreadsheets for Excel Pivot Tables /charts
• Track progress on development using MS Project and facilitate Triage sessions to prioritize activity.
• Analyze Investment Strategies (Active/Inactive/Decom) along with total cost of ownership, ROI and resource costs to provide Management Dashboard.
• Direct Enhancements to web interface to provide Public and Private Queries and build reports for Leadership groups to assess and agree on Buy/Sell/Hold strategies on Applications.
• Manage SDLC governance through track, promote and report on Development and testing through Rational Clear quest.

Confidential

Programmer Analyst (UI)

Responsibilities:

• Interact with cross platform Developers and User experience teams to analyze physical models, processes and generate process flow diagrams, data models for development for corporate organization.
• Conduct User Experience Strategy Workshop to help prioritize UI requirements for Web solution based on Business Requirements (Carding, GOMS & Rapid Prototyping methods)
• Coordinate and present User experience Research on Wireframes and UI design to Project stakeholders using Photoshop, Visio and flash animation. Publish and share research data via SharePoint.
• Conduct workshops on User Experience Design methods - Carding, GOMS and Heuristic methods.
• Provide feedback to offshore resources and Report and follow-up on training sessions.
• Test and develop UI with JavaScript Code and Dreamweaver.
• Validate plans for Usability, System tests, Integration and Regression Testing

Confidential

IT Data Analyst

Responsibilities:

• Analyze GIS cartographic field data and develop process flow diagrams based on Business plans.
• Analyze fleet management data and develop SQL server RDBMS
• Identified key components in the data model in order to determine wire frames with Photoshop.
• Development team member to create DFD, BRS and SRS artifacts.
• JAD session to translate processes for UI development, develop Business Rules engine with Stored procedures
• Create Design and Data workflows and discuss methodology on development
• GIS based Walkthrough Presentations made at every stage of Research and development to Senior Business Partners,
• Used MapInfo and Visual Basic to develop maps on GUI with interactivity.
• Led team to identify gaps and planned test procedures to address issues with Environment with Network engineers

Confidential

IT Analyst

Responsibilities:

• Present Level of Effort to Senior management and drive consensus on functionality
• Present proof of concept through prototyping
• Gather and document Requirements to understand Business processes Identify key performance indicators through detailed interviews of field personnel
• Analyze data and develop DFD for RDBMS.
• Archive historical data and develop capture mechanism for daily data uploads.
• Create GUI Design and Data workflows and discuss methodology on development