SUMMARY

• Over 17 years of experience in Information Systems, with responsibilities including Project Management, Business Analysis, Systems Analysis, Programming, Documentation, and Training for large Confidential Insurance carriers and healthcare related industry.
• Extensive hands - on experience in application software design and development.
• Demonstrated ability and experience working in a collaborative mode across large and geographically dispersed teams.
• Proven ability interacting across multiple levels of business.
• Strong analytical and problem solving skills.
• Strong interpersonal and presentation skills.
• Management of teams, including creation of teams, conducting training and mentoring of junior staff.

TECHNICAL SKILLS

Hardware: PCs, HP3000, HP9000

Systems Software: Microsoft Operating Systems, Windows XP/NT/2003/2000, UNIX, DOS, MPE

Tools: Suprtool, Adager, Query Analyzer, SQL 2005 Enterprise Manager, Ratemaker, IBM MQ Series, Microsoft Office 2013

Languages: SQL, PL/SQL, COBOL, Powerhouse Quiz, VB 6.0, ASP.NET

Databases: SQL Server, HP3000 Image

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Senior Application Developer

Responsibilities:

• Lead interface developer for large scaled development deliverable of downstream interface file generation.
• Responsibilities include project management, business analysis, documentation and unit testing.
• Managed development teams in U.S. and India which were responsible with development of quote load process, print interface program, statistical reporting interface program and billing interface program.
• Acted as liaison between client and interface development teams coordinating scrums, working sessions and status meetings in order to complete development of interface programs.
• Performed technical business analysis duties in order to provide developers with necessary information required to complete development of interface programs.
• These duties include data mapping analysis, documenting file structures for various interface programs and providing information pertaining to user interface to the development teams.
• Assisted in unit testing of interface programs.
• These duties include assisting in the processing of test files, reviewing generated test files and assisting in defect correction in order to complete development.

Confidential, Bluffton, SC

IT Project Manager

Responsibilities:

• Project Management duties include managing the planning, implementation and control of all assigned Data Analytics projects. Creating and maintaining accurate work breakdown structures, communicating and tracking tasks, milestones and status, while maintaining scope change control and managing resources across various IT development and infrastructure efforts.
• Managed large scale data warehouse project to assist data analytics team. The enterprise data warehouse is a cross functional business tool which will be used for data driven decision making.
• Managed implementation of Micro Strategy report and dashboard development into production. Micro Strategy is a BI tool which facilitates data to the clients through the use of reports and dashboards.
• Managed implementation of the Provider Eligibility Studio project which allows accurate data to be available for both physicians and the locations they operate.
• Managed projects to optimize the analysis of new business claims, significantly reducing data load times by automating the transformation load process.

Confidential, Plymouth Meeting, PA

IT Manager

Responsibilities:

• Lead large scale implementation of new Homeowners system, operated by up to 150 call center representatives, working closely with various internal business areas, outside vendors, quality assurance team, and networking group, while guiding project through full project life cycle.
• Allowed Confidential to write Homeowner Insurance in 30 states which enhanced the cross sell opportunities of Auto Insurance sales.
• Engaged multiple business areas in writing of specifications necessary to development of new Homeowner system.
• The specifications allowed for the enhancement of the Homeowners system.
• Directed and coordinated with multiple outside vendors and as well as internal networking groups to ensure timely delivery of work necessary for the implementation of new Homeowner system and subsequent state rollouts.
• Coordinated with internal and external auditors for Sarbanes-Oxley compliance.
• Managed multiple teams at both local and remote offices showing the ability to assign project and problem work accordingly.
• One group developed and maintained new Homeowner system while the other maintained legacy AS400 system containing policies that will eventually be converted to newer systems.
• Responsible for diagnosing and correcting production defects in both online application and batch cycle allowing for high availability of the Homeowner system.
• Responsible for programming necessary to convert existing auto policies from an older environment, allowing old system to be shut down.
• The shutdown of the old system resulted in decreased maintenance costs.
• Responsible for on call production support.

Confidential, Wilmington, DE

Application Project Leader

Responsibilities:

• Managed project in migration of newly acquired business to HP3000.
• Responsible for analysis, design, programming, and testing of system changes in Homeowner system.
• Developed project estimates for completion and implementation of system changes and management of projects to these time frames.
• Group implemented 44 states in the Homeowner system allowing for greater cross selling opportunities for the Auto business.
• Assisted business users in writing of specifications necessary to implement system changes.
• Worked closed with Quality Assurance team to ensure all programming modifications were coded to specifications and delivered on time.
• Responsible for supervision of seven programmers assigning project and problem work.
• Developed leadership skills as team leader managing the development and implementation of an automated underwriting application for Homeowner quote and policy writing systems.
• Managed multiple programmers during the implementation of automated underwriting project.

Confidential

Associate Programmer

Responsibilities:

• Obtained knowledge of the DRC on-line Homeowner system by implementing new states.
• Experience with Back-end Stat reporting and nightly batch cycle support
• Trained new programmers to use Query on HP3000
• Performed research and analysis in preparation for Year 2000 development work. Trained in HP3000 environment