SUMMARY

• Sr. Business Analyst with over 9+ years of diversified expertise in the Mortgage, Financial and Retail Domains and Project Manager Experience.
• Adept requirement analysis, Business analysis, change management and UAT testing. Ability to examine existing systems and operations to understand client needs and design effective implementation plans to support new systems.
• Develop Use Cases, Workflow, Screen mock - ups, and Business Requirements and manage associated deliverables ensuring they meet timeline and quality metrics based onCMMI and SDLC guidelines.
• Experienced in SDLC, from requirements gathering and business case development to rollout and maintenance using Waterfall, XP (Extreme Programming), RUP (Rational Unified Process).
• Excellent Team player having worked with testers, developers and team members with Strong analytical and problem solving skills as well as Strong Communication skills.
• Excellent skills in writing and delivering Business requirements document (BRD), USE CASE Specifications, Software Requirements Specification (SRS), Data Dictionary, Data Mapping Documents, Data Models, Business Continuity Plan (BCP), Business Flow Diagrams, Workflows and Unified Modeling Language (UML) diagrams, Functional Requirement document (FRD), Financial Reports, Process maps including Use cases, as well as Test cases
• Conducted Joint Application Development (JAD) sessions / Joint Requirement Development (JRD) and worked with executives, developers, and end-users to define the exact requirements needed for software solution.
• Experienced in the Six-Sigma business management strategies.
• Experience with Data warehousing methodologies, Data mining techniques, and driving projects in an oracle data warehousing environment with Batch processing and SAP.
• Proven ability to create SQL scripts and conduct data analysis and backend testing with strong Knowledge of Rational Rose, Requisite Pro, Clear Case, Test Director and Quality Center.
• Performed Gap Analysis to identify the deficiencies and rafted the AS- IS and TO- BE document from it. Extensive experience in planning and executing UAT.
• Strong knowledge of the mortgage industry, retail industry.

TECHNICAL SKILLS

Operating Systems: Windows 98/NT/2000/ME/XP/7, Linux, UNIX

Programming Languages: C/C++, VC++, Java and Visual Basic

Database design and Related Technologies: DBMS, ODBC, My SQL, MS Access, Reveleus.

Scripting: Shell Scripting (Bash, Sash), Java script, HTML, SQA Basic

Systems Analysis & Design: Software Engineering techniques OOAD.

Testing Tools: Test Director, Win Runner, Requisite Pro, Test Manager, Rational Clear Quest, Quick Test Pro, Mercury Quality Center, JIRA, Rational Clear Case

Business Modeling Tools: Rational Rose, MS-Visio

MS Office suite: Word, Excel, Power Point, Publisher, OneNote, Project, SharePoint.

Networking: Cisco Routers, Switches, Microsoft Servers

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia,PA

Project Manager / Sr. Business Analyst Lead

Responsibilities:

• Led a team of Business Analysts, Developers and QA testers.
• Performed Stakeholder Analysis, interviewed the marketing managers and other senior management team (SMT) to complete assigned tasks in getting to know the existing conditions and regulations of business requirement.
• Surveyed existing departments to understand and study them well. Using MS Project for maintain the flow of the entire project.
• Gathered business requirements by conducting numerous JAD sessions including reviews and used the same to prepare Business Requirements and Functional Specifications Documents.
• Created Business Requirement Document Specifications using MS Visio and MS Word.
• Tracing requirements was achieved.
• Created Use Cases, Process Maps to make developers understand the requirements in easy way.

Environment: MS Project, Rational Rose, Mercury Quality Center, JIRA, MS Visio, MS Office Suite, MS SQL Server.

Confidential, Pittsburgh PA

Sr. Business Analyst Lead

Responsibilities:

• Led a diverse group of team members for overall design/development of RAPM (Risk Adjustment Performance Management), BASEL1, QCC (Quality Control Commission), Financial Events and Basel II Restatements.
• Helped bank achieve independence from Oracle consultants.
• Led requirement gathering sessions with members of Finance Controllers Group, Performance Management Group and Business Analysts of Sustaining Operations teams.
• Led team providing SIT and UAT support for BASEL II solution.
• Worked with ETL (Data Warehouse Managers / Members) during this project.
• Helped train team members on various aspects of Reveleus tool.
• Provided inputs for the overall architecture for project.
• Defined Scope for the project, led sessions for estimating the effort.
• Instrumental in developing processes and procedures for implementing solutions using Reveleus.

Environment: Oracle Reveleus Tool, Oracle Database, Mercury Quality Center, MS Visio

Confidential, NYC, NY

Sr. Business Analyst Lead

Responsibilities:

• Led a team of Business Analysts, Developers and QA testers.
• Performed Stakeholder Analysis, interviewed the marketing managers and other senior management team (SMT) to complete assigned tasks in getting the conditions and regulations of business requirement.
• Surveyed existing departments to understand and study them well.
• Gathered business requirements (for gift card) by conducting JAD sessions including reviews and used the same to prepare Business Requirements and Functional Specifications Documents.
• The many phases / departments of this system were Buyers, Recipients, Purchase Process, Redemption / Usage process, Customer Service (CRM System), Marketing, Accounting, Security / Fraud and Reporting.
• Created Business Requirement Document Specifications using MS Visio and MS Word.
• Created Use Cases, Process Maps to make developers understand the requirements in easy way.

Environment: Rational Rose, Mercury Quality Center, JIRA, MS Visio, MS Office Suite, MS SQL Server.

Confidential, NYC, NY

Business/Data Analyst

Responsibilities:

• Profiled customer indicative and demographic data from three major Lines of business (LOB) to determine data quality, usability and applicability to Customer Management Repository (CMR) by surveying CMR products to understand and study them well.
• Interfaced with LOB representatives to review available data elements and their relationship to CMR to determine correct correlation of data from Source to target.
• Gathered business requirements by conducting JAD sessions and used the same to prepare Business Requirements and Functional Specifications Documents.
• Incorporated Rational Unified Process (RUP) to create Business Requirement Document Specifications using MS Visio and MS Word by performing GAP Analysis to identify deficiencies in the current system.
• Created and delivered FRD, BRD, Use Cases, Process Maps, and Source to target mapping to make developers understand the requirements and also translated Business requirements and functional specifications into program specifications and database change requirements to the technical teams.
• Implemented Six Sigma Business Management strategies.
• Maintained an Access database for Data Dictionary, and generated cross functional reports.
• Developed Data Analysis Processes, Procedures and Standards
• Participated in development of BRD for reconciliation process to provide Audit and Error controls for the CMR load processes.
• Interfaced with LOB and quality assurance testers to assist in developing Test Cases and resolving testing issues. Performed Defect analysis followed by the process quality testing.
• Performed CMR Oracle Database Maintenance activities like Code Table maintenance and Migration.
• Involved in System Development by creating Data Mapping, Data Dictionary and Code Table Standard templates using MS Excel for process, configuration control and tracking.
• Developed complex SQL scripts to extract and transform data from corporate warehouse and developed Final Reports and key findings in Excel spreadsheets.
• Participated in various testing related review meetings in coming up with test strategies.
• Facilitated User Acceptance Testing (UAT) and test strategies with Information Systems Group.
• Drafted RTM to track down the testing phases and determine the responsibility of the testers.

Environment: SAP, Rational Suite (RUP, UML with Rational Rose, Work soft Testify, JIRA, Rational Requisite Pro, Clear Quest, Rational Robot, Clear Case), MS-Visio.

Confidential, Horsham, PA

Business/Data Analyst

Responsibilities:

• Followed Rational Unified Process (RUP) methodology for creating artifacts.
• Conducted Interviews, brainstorming and Question and Answer sessions to identify requirements and then documented them in a format that can be reviewed and understood by both business people and technical people
• Conducted walkthrough / review sessions for all documents created by me.
• Facilitated (JAD) Joint Application Development sessions to resolve issues relating to difference between business requirements and technical design.
• Created Business Requirements and converted them into detailed Use Cases, Report Specifications and Non Functional Requirements.
• Analyzed Requirements and created Use Cases, Use Case Diagrams, using Visio.
• Created and maintained Data Dictionary and pursued to reach consensus.
• Used Rational Requisite Pro for Managing and Configuring the Requirement Analysis effort.
• Provided primary liaison between business/operations/vendors and development
• Created data models and data flow diagrams for the to-be process.
• Written data mapping documents using ODBC connectivity to MS Access with Oracle.
• Conducted UAT by writing SQL queries / scripts and also using Quality Center on resolving reported bugs/technical issues.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.

Environment: SAP, Oracle, SQL, Rapid SQL, MS Access, Test Manager, Requisite Pro, Clear Quest, UNIX and Windows, Microsoft SharePoint.

Confidential, NYC, NY

Business/Data Analyst

Responsibilities:

• Performed Stakeholder Analysis, interviewed the SMEs (Subject Matter Experts),
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements and also facilitated Joint Application Development (JAD) Sessions.
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Created and managed project templates, Use Case Project templates, requirement types and traceability relationships in Rational Requisite Pro.
• Responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD) and Business flow diagrams (BFD).
• Developed Test cases and Use Cases and conducted User Acceptance Testing (UAT), Functional System Testing, Integration testing and drafted RTM and resolving the issues and defects identified using Rational Clear Quest. Also created and executed SQL queries.
• Created product documentation, including online help, printed user manual, and training materials.

Environment: SAP, SQL, PL/SQL, UNIX, Microsoft SharePoint, Visual Basic, JAVA, C, C++, Test Director, Oracle

Confidential, Winchester, VA

Business Analyst

Responsibilities:

• Involved in gathering the requirements that were critical to the business process flow and writing the Business Requirements Document (BRD) that defines the user requirements.
• Provided feedback by going through recordings of telephone banking system.
• Worked with MS Project for project planning, project scheduling, and status reporting, cost and time estimation.
• Participated in One-on-one interviews, JAD sessions for analysis, and design with loan brokers and credit bureau (SME’s). Preparing and documenting meeting minutes in a systematic, template based manner.Created business flow diagrams and charts for E-commerce

Environment: Windows 2000/XP, Test Manager, Clear Quest, VB, SQL Server, SQL, UNIX