SUMMARY

• Having 7 years of experience in IT Industry including 6 years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Certified System Architect PEGA V7.1.
• Good experience in PRPC for defining hierarchy based class structure and security based on roles and privileges, configuring agents, connectors, data models, process flows, business logic definition and user interface Design.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Strong knowledge in implementing various PRPC components like Decision Tables, Decision Maps and Declarative Expressions.
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Ruleset management and associated tools such as export & import tools.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector.
• Strong development base in defining Class Structure and Hierarchy adapting PEGA best practices and guardrails.
• Experience in designing Class Structure, Workflows, Ruleset Management and utilities, Decision, Spin - off and Split- Join shapes in PEGA PRPC.
• Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Experience in RDBMS technologies like Oracle, SQL, PL/SQL, and MS-SQL.
• Thoroughly worked on reporting wizard, list view, summary view, activities, Obj-Validation.
• Extensively used Connectors and SOAP Services in PEGA PRPC to integrate with external systems.
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has exposure in PEGA CPM Framework
• Extensively worked with JAVA, J2EE, HTML, and XML.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagram, Deployment Diagram, Sequence Diagram and Subsystems.
• Experience with various Application Servers, Web sphere Application Server and Apache Tomcat.
• Familiar with Operating Systems like Sun Solaris, UNIX, and Windows.
• Team player, result-oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat), Ubuntu

Programming Language: Java, J2EE, SQL.

BPM Product: Pega Rules Process Commander (PRPC v 5.4/5.5/6.2/6.2 SP2 /6.3/7.1)

Data Base: Oracle 9i/10g, SQL Server, DB2.

Web Technologies: HTML, XML, XSL, XSLT.

Web/App Servers: Apache Tomcat 6.0, web sphere 7.0/8.0/8.5.

Tools: Microsoft Visio.

Methodologies: Waterfall, Agile/Scrum

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, NY

PEGA System Architect

Responsibilities:

• Worked on the applications developed by Confidential which are built on Pegasystems HealthCare Framework.
• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Conduct analysis of complex business problems and processes to translate business requirements into functional specifications and system use cases.
• Collaborate with development architect to develop both high-level and detailed application architecture to meet the business needs.
• Designed and implemented complex user interface using Sections, Layouts, Harness and HTML stream rules.
• Participated in the requirements gathering and analysis with the business users.
• Worked on RTMs which are the use cases for business defects and developed the code to fix them as per the requirement.
• Migrated data instances and rulesets from development to UAT, Qual and Prod environments when needed.
• Creation of Class Structure in PEGA PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Coded various PRPC activities, flows, flow actions, SLA (Service Level Agreement), declarative rules.
• Defined activity steps and created methods in PRPC for the implementations of the Business logic.
• Extensively used Clipboard and Tracer for debugging of process developed.
• Developed search reports using Report Definition, List View and Summary View rules of PRPC.
• Worked extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Used System Management Application to lookup the Agents running on each node and also used log files for debugging.
• Peer reviewed the code developed by other architects.

Environment: PEGA PRPC 6.2 SP2, HTML, SOAP, XML, WebSphere Application Server, WinSQL 8.5, MS Visio, Case Complete, UltraEdit.

Confidential, Beaverton, OR

PEGA System Architect

Responsibilities:

• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications.
• Involved in all phases of SDLC including Requirement collection, analysis, designing, developing and testing.
• Develop new, and rewrite current, workflow configurations in order to maximize production and operating efficiency.
• Created high level Class Structure in PRPC.
• Created activities for implementing core Business logic.
• Used CPM to apply business rules from the service environment to streamline the information presented to the customer service professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role based access group for the PEGA Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from DEV to QA, UAT and Production environments.
• Troubleshoot and communicate with PEGA support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: Pega Rules Process Commander 7.1,6.3,6.1, HTML, SOAP, XML, Web Sphere Application Server 7.0, J2EE, CSS, TOAD, XML, Spy, Nexus, MS Project, MS Visio.

Confidential, Chevy Chase, OR

PEGA System Architect

Responsibilities:

• Worked on Designing and developing Workflows, and Rule sets as well as integrating the application with external systems.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.
• Well versed with entire software development life cycle (SDLC).
• Experience in RDBMS Design, SQL, PL/SQL and UNIX Shell and Perl Programming.
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Got the XSD/DTD representing the legacy data in XML format and used 'Connector and Metadata Accelerator' wizard in PRPC to create classes and properties and a starter Parse XML rules corresponding to the XML definition.
• Able to debug using the tools provided by PRPC i.e., Tracer, Rules Inspector and Clipboard.
• Created List view reports for the reporting purpose in the process commander.
• Created Connect-SQL rules for querying the external database
• Involved in Creation of validation rules to implement business logic validation
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Worked closely with the SME's in modifying the flows.
• Worked on the Flowchart and Process diagrams using MS Visio.
• Involved in Code migration form Dev to UAT and Prod.

Environment: PEGA PRPC v6.2, Java, HTML, MS Visio, XML, IBM WebSphere, and DB2

Confidential, Hopkins, MN

PEGA System Architect

Responsibilities:

• Involved in requirement gathering, analysis, development and deployment of maintenance change requests for the PEGA based application
• Implemented Single Sign on (SSO) User authentication using Siteminder in PEGA.
• Used JDBC to establish database connectivity between the corporate user database and the application database.
• Experience in various phases of SDLC like System Analysis, Design, Development, Unit Testing, Deployment and Support of Enterprise applications
• Created nightly agent for creation of operator ids in the application.
• Involved in monitoring of datastage & autosys jobs and PEGA agents.
• Involved in enabling Secured Socket Layer Mutual Authentication (SSL MA) in the application and the interfacing system to enable SOAP service calls.
• Involved in Ruleset allocation, Product Creation and Rule deployment activities.
• Involved in interacting with business to resolve day-to-day production issues.
• Involved in all change management related processes for scheduled and DML production move and coordinated with DBA & Middleware teams for deployment.
• Worked on Analysis of sysout, logs and alert log files whenever this is a pronet alert in the system.
• Have experience in placing request to schedule jobs in Autosys and to use SSH Client for Ftp’ing the files to different server paths.
• Understanding of RDBMS and SQL queries.
• Used Declare Triggers, Declare Index and Declare on Change rules to implement various business requirements.
• Implemented SLAs for business logic which needs to be triggered at various time intervals without manual intervention.
• Created DMLs for executing the scripts as part of updating the backend tables in production.
• Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache.
• Coordination with offshore team for change requests and production issues.
• Gathering inputs from the customer to fix the production issues.

Environment: Pega Rules Process Commander 6.1, Oracle 9, HTML, SOAP, XML, Service Case Manager, CSS, Quality Center, Share Point, MS Visio.

Confidential, Winston-Salem, NC

PEGA System Developer

Responsibilities:

• Worked with Key Business People, Project Managers and Business Analysts in building PEGA systems solutions to meet business requirements.
• Involved in implementing various automations for the application in PEGA Smart Investigate to automatically generate and send SWIFT and Fed correspondence.
• Used Agile Scrum methodology.
• Supported all the environments from Dev to Prod.
• Fixed various critical bugs during Productions deployments.
• Involved in implementing various integration connectors to connect to external systems using SOAP and other web services.
• Created High Level Class structure and Workflows for various projects.
• Involved in customizing various SI (SI User, SI Manager, SI Business Admin, and SI Security Admin) Portals.
• Created Data classes and DB tables for integration with external database tables.
• Implemented complex user interfaces using JSP and HTML stream rules.
• Implemented various PRPC rules like Decision table, Decision Map, Declarative expression, Constraints and Indexes etc.
• Involved in code promotions up to Production environment.
• Participated in the requirements gathering and analysis with the business users.
• Troubleshoot technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements.

Environment: Pega PRPC 5.2/ 6.1 SP2, Smart Investigate 5.4 SP1,WebSphere MQ, Oracle 10g, Microsoft Visio 2003,WindowsXP, Java, HTML.

Confidential, San Francisco, CA

PEGA Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the PEGA implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Involved in testing and Bug Fixing Activities.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Modified out of box reports and created new reports using List view and Summary view rules.
• Worked on the UI components, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies to deal with changes in business environment.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective.

Environment: PEGA PRPC 5.1/5.4, PEGA CPM HC 7.2, MS Visio 2003, HTML, XML, and Oracle 10g, WebSphere

Confidential

Jr. Java Developer

Responsibilities:

• Creating Front-end Applications using HTML, CSS and JavaScript.
• Worked closely with other senior developers, product managers, system architects, and the QA team to deliver optimal designs and software to meet and exceed expectations.
• Contributed positively to the overall team dynamic; participated in stand-up meetings, planning and design sessions and other business-development working.
• Elegant implementation of page designs in standards-compliant HTML and CSS.
• Leading technical projects with a focus on quality and improving the user experience.
• Working directly with clients to design and develop elegant solutions and tested cross-browsers compatibility on a range of projects.
• Creating rapid prototypes of interfaces to be used as blueprints for technical development.

Environment: Java, JSP, Servlets, JDBC, Struts, Hibernate, Java Script, HTML, CSS, Tomcat, CVS, UNIX, Eclipse, XML Oracle.