SUMMARY

• Seven Years of IT experience in Software Development, Support of various applications in technologies like Salesforce.com CRM as Developer and Administrator and Java, J2EE developer.
• Four years of experience in Salesforce.com, SFA, VisualForce pages, Apex classes, Apex Triggers, SOQL, SOSL, Integration, Meta - data API.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Permission Sets, Page Layouts, Search layouts.
• Good experience in creating Workflows, Approvals, Formulas, Pick lists, and Validation rules.
• Hands-on experience in setting up Permission Sets, Sharing Rules, Salesforce-to-Salesforce and Single Sign-on.
• Good experience in Developing Business Logic Services Using Custom Objects, Controllers, VisualForce/Apex classes and Apex Triggers.
• Proficient in Data Migration from legacy applications to Salesforce using Data Loader and Informatica On Demand.
• Strong experience in using Change Sets and Eclipse Tool for Deployment.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Good experience in working with all types of Reports (Tabular, Summary and Matrix Reports).
• Extensive experience in Lead, Case management Web-to-lead, Web-to case, Email-to-case.
• Implemented security and sharing rules Confidential object, field, and record level for different users Confidential different levels of organization.
• Profound experience and understanding of Object Oriented Design (OOD), UML, MVC, multi-tier architectures and distributed architectures.
• Professional development experience with an MVC framework.
• Experience in web technologies including HTML, DHTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Proficient in databases including Oracle10g/11i, MS SQL Server 2005/2008 & MS Excel.
• Worked closely with Business Users to enabled business process using SFDC.

TECHNICAL SKILLS

Salesforce.com CRM: Apex, VisualForce, SOQL, SOSL, Apex Triggers, Component Controllers, S-Controls, Triggers, Custom ObjectsWebservice, Workflow & Approvals, Reports, DashboardsAnalytic Snapshots.

SFDC Tools: Force.com IDE, Eclipse IDE Plug-in, Force.com Explorer, App Exchange, Data Loader.

Language: C, C++, Java, Apex, VisualForce, PL/SQL.

Java: Java, J2EE, Servlets, JSP, JDBC, JavaScript.

Web Technologies: Web Services, XML, HTML, DHTML, Adobe Photoshop.

IDE Tools: Eclipse, Force.com IDE.

Databases: Oracle 11i/10g, SQL Server 2005/2008, MySQL, DB2, MS Access.

Servers: Apache, Tomcat, Weblogic, Websphere.

Methodologies: Agile, Scrum.

Version Control: CVS, VSS.

Operating Systems: Windows NT/2000/XP/Vista/7, Unix, Linux.

PROFESSIONAL EXPERIENCE

Confidential - Alpharetta, GA

Senior Salesforce.com Developer

Responsibilities:

• Involved in requirements gathering from various Business user’s and Business units.
• Performed the roles of Salesforce.com Developer/Analyst and Administrator in the organization.
• Extensively worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Designed, developed and Customized Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs and VisualForce Pages as per the business use cases.
• Experienced in configuring Chatter to collaborate all users in the Organization.
• Good experience in creating Apex Triggers, Apex Classes and Test Classes.
• Strong experience in establishing relationship between objects with Lookup and Master-Detail Relationships.
• Proven experience in developed custom Business logic using Apex controllers like Standard, Custom and Extension, VisualForce pages.
• Implemented customJavascript and CSSin the VisualForce pages.
• Createdworkflow rulesand defined relatedtasks, email alerts, outbound messagesandfield updates.
• Developed severalCustom Reports&Dashboardswhich are used by Business user and Managers.
• Worked withSOQL, SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Integrated applications using webservices by consuming the WSDL files for extracting the data from the external systems.
• Worked on different portalslikeSelf Service Portal, Customer Portal and Partner Portal.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Created and maintained the documentation for Design, Migration and Integration.
• Good experience in deploying applications from Sandbox to Production using Force.com migration tools and Change Sets.

Environment: Saleforce.com CRM, Apex Classes, Controllers, VisualForce, Custom Objects, Tabs, Email Services, Workflow & Approvals, Reports, Dashboards, Security Controls, Sharing rules, SOAP, Webservice, XML, Eclipse IDE, Force.com IDE, HTML, CSS, Javascript.

Confidential - Nashville, TN

Senior Salesforce.com Developer & Admin

Responsibilities:

• Performed different roles as Salesforce.com Analyst/Developer and Administrator in the organization.
• Setting Salesforce.com Application setup and customized the apps to meet organizational requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Workflow rules, Workflow Approvals, email alerts and field updates for business process.
• Implemented security and sharing rules Confidential object, field, and record level for different users Confidential different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Worked with various salesforce.com objects like Accounts, Leads, Opportunities, Cases and Reports and Dashboards.
• Performed the detailed analysis of functional and technical requirements.
• Deployed the custom objects with Change Sets, Eclipse, and Force.com IDE.
• Created Lookup and Master-detail relationships between objects and created the junction objects.
• Implemented custom validation rules, formulas fields, assignment rules, Permission Sets, escalation and sharing rules for the application.
• Integrated the webservices by generating the necessary stubs from the WSDL files for extracting the data from the internal application applications by using the internal webservice.
• Created Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, VisualForce Pages, Controllers, SOQL, SOSL, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Dashboards, Security Controls, Eclipse IDE, WSDL.

Confidential - NYC, NY

Senior Salesforce.com Developer

Responsibilities:

• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on differentIntegrationissues and worked on developing VisualForce Pages and Controller classes.
• Used Force.comMigration toolto make deployments to differentsandbox environments.
• Developed Custom Objects, Custom Reports, and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Worked onWeb servicesandXML Parsingand mapping the XML string into the object entities.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed variousApex classes,Controller classesandApex Triggersfor various functional needs in the application.
• UsingApex Data Loader and Import Wizardfor migrating records to sources and loaded data into Call Center application and for cleaning of data and load/manage the data using ApexData Loaderandexcel Connector.
• UsedForce.com Eclipse IDEfor developingApex Pages,Controller ClassesandTriggersfor deploying the projects components into differentSandbox Environments.

Environment: Salesforce.com platform, Apex Script, VisualForce Pages, Controllers, CSS, Workflow & Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, Windows Vista.

Confidential - Tampa, FL

Salesforce.com Developer

Responsibilities:

• Installing and Configuring Eclipse 3.0 and Weblogic Application Server.
• Created Custom Objects, Formula Fields, Role-up Summary Fields, Validation Rules, and Record Types.
• Developed VisualForce pages with AJAX, Java Script, and CSS.
• Worked on developing VisualForce Pages and Controller classes.
• Developed Custom Objects, VisualForce Pages, Controllers.
• Worked onWeb servicesandXML Parsingand mapping the XML string into the object entities.
• Worked with Eclipse and Force.com IDE tools for deployment.
• Successfully implemented the MVC pattern by writing the VisualForce pages as a View, Apex classes as Controllers and sObjects as Models.
• Extensively used Data Loader for data operations.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with Apex classes, S-Controls, Triggers, and API integration.
• Developed Webservices and written SOAP and created WSDL for webservices.
• Developed SQL, Stored Procedures, Functions, Packages and Cursors in Oracle for the application.

Environment: Saleforce.com CRM, Apex, VisualForce Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex Data Loader, Force.com IDE, Windows XP.

Confidential

Java/J2EE Developer

Responsibilities:

• Developed Enterprise Java Beans, Java Beans, Servlets.
• Developed web pages using HTML and Java Server Pages.
• Extensively involved in design and implementation of front-end controller using Struts framework.
• Developed and exposed SOAP web services using Apache Axis2.
• Created Use Case diagrams, Activity diagrams, Class diagrams, Sequence diagrams etc using Rational Rose.
• Used DOM and SAX to retrieve and manipulate information from XML documents.
• Involved in database creation of Tables, Views using Oracle 9iand also involved in developing stored procedures, functional and stored queries using the Prepared and Callable Statements.
• Used XML parsers for to parse the data.
• Involved in user interface design and development using Struts tags, JSP, HTML, and CSS.
• Involved in the front end validation by using JavaScript and Ajax.
• Involved in writing ANT script for application deployment.

Environment: Java, J2EE, Eclipse, Struts, Servlets, JSP, JavaScript, Ant, Oracle9i, JUnit, XML, HTML, CSS, FTP, Weblogic, Ant, Window, Linux.

Confidential

Software Engineer

Responsibilities:

• Involved in various stages of the project life cycle primarily implementation, testing, deployment and enhancement of the application.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose.
• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.
• Used JDBC for communicating with the database.
• Used XML parsers for to parse the data.
• Used Apache’s Jakarta STRUTS as MVC framework for designing the complete Web tier.
• Wrote PL/SQL stored procedures and did performance tuning of complex queries.
• Developed logging module-using Log4J to create log files to debug as well as trace application.
• Used CVS for version control
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, J2EE, JSP, Servlets, Java Beans, JavaScript, Oracle8i, HTML, Tomcat, XML, Windows XP.