SUMMARY

• Over 7+ years of IT experience in software development with 5+ years of experience in Salesforce.com CRM Platform and Apex Technologies that include experience in Development, Administration, Configuration, Requirements gathering, Implementation, Integration and Support of Salesforce using Apex Language and Leveraging Force.com Platform.
• Developed mobile applications inside Salesforce1. Experience in Salesforce Testing and Administration spanning all facets of package software and SaaS application implementation.
• Expertise in Data Migration using Import Wizard, Excel Connector, Workbench and other Integration tools like Informatics Cloud, Apex Data Loader.
• Experience in developing reliable and scalable enterprise J2EE applications using Servlets, JSP’s, JMS, JDBC, Hibernate, XML, EJB, Web Services, Java Script, HTML and DHTML.
• Efficient knowledge on Administration setup, Apex, VisualForce and experience with different SFDC development tools like Force.com Eclipse IDE and Integration tools like Apex Data Loader.
• Customized page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages as per the business needs. Experienced working on different agile tools like jira, rally etc, to track the progress in a tool.
• Excelled in Salesforce.com SFA, Force.com Apex Classes, Apex Triggers, Integration, VisualForce Pages, Force.com API, SOQL, SOSL.
• Experienced using Web Services using REST API and SOAP API.
• Mastered knowledge on Adobe Flash, Service Cloud and Sales Cloud and Chatter. Worked on the designing of custom objects, custom fields, role based page layouts, custom tabs, custom reports, report folders, report extractions to various formats, design of VisualForce Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Configured security and sharing rules at object, field and record level for different users at different levels of organization.
• Proficiency in Object Oriented Languages like C++, Core Java experience in Web Technologies like HTML, XML, JavaScript, JSP and WSDL.
• Excelled in Integration of Salesforce.com Applications with Other Applications with an emphasis of the Web Services/XML and other Integration Tools.
• Have good experience of working closely with Business Analyst, Program Team, QA and Offshore Team.
• Experienced in building custom applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.

TECHNICAL SKILLS

Salesforce technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, VisualForce Pages using CSS Layout according to the organization profile, Data Loader, Offline Edition, Integration, Migration, Reports, Dashboards, Force.com, IDE, Eclipse, SOQL, SOSL, Custom objects, S - Controls.

Sales Force Tools: Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader

Languages: Apex, Java, C++, C, PL/SQL, J2EE, JSP.

Web Technologies: Web Services, WDSL, HTML, CSS, Java Scripts, Dreamweaver.

Database: MS Access, Oracle 10g/11g, SQL Server, MySQL.

Operating Systems: Windows XP/Vista, Macintosh, Linux, Unix.

PROFESSIONAL EXPERIENCE

Confidential, PA

Salesforce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC). Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on Agile Methodology and completed tasks on time for each sprint, where each sprint is a period of 2 Weeks.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and VisualForce pages to develop custom business logic.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Experience with Enterprise Integration Tools and Extract, Transformation and Load(ETL) Tools.
• Extensive experience on S controls, VisualForce pages and Page layouts according to the business requirements. Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Customized User Roles, Role Hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users. Used SOQL & SOSL with consideration for data manipulation needs of the application using platform database objects
• Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.
• Extensively worked on Salesforce.com Sandbox and production environments including creating Full Sandboxes for Testing and Deployment between Developer and Full Sandboxes using Eclipse, Force.com Migration Tool and Change Sets.
• Communicated project status and escalate issues to management. Provide feedback for improving Technical Publications procedures, standards, and methodologies.

Environment: Saleforce.com platform, Agile Methodology, Apex Language, Apex Classes, Apex Triggers, Visual Force, Salesforce.com Data Loader, Sandbox and Force.com Migration Tool.

Confidential, Germantown, MD

Salesforce Developer

Responsibilities:

• Gathered the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Manage users, Public Groups, Profiles, and Roles within the Sales force CRM, this involved designating access to the applicable user within the user hierarchy.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Created and Customized Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists, and complex page layouts.
• Configured Custom Objects and Fields for Transactional and Contractual Information.
• Created variousProfiles,Roles, Page Layoutsand configured thePermissionsbased on the Organization hierarchy requirements.
• Designed and deployedCustom tabs,validation rules,Approval Processesand Auto-Response for automating business logic.
• Developedworkflow rulesand defined relatedtasks, email alerts,andfield updates.
• Implementedpick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Working on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Writing and developing Apex Classes, Triggers, Batch Apex, Custom Email Templates, Custom VF components, Rest Apex Services, Asynchronous Jobs, Callouts etc.
• Working on Saleforce.com Sites and web technologies for custom UI development and Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Implemented Apex Data Loader "Command Line Interface" to automate the data loading process for the sandbox refresh activity.
• Audited data integrity issues with legacy systems and Complete bulk imports of data using Apex Data Loader.
• Worked on REST and SOAP. Designed and Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application.
• Designed and Deployed the Custom objects, Custom Tabs, Entity-Relationship data model, Workflow Rules, Auto-Response Rules, Page layouts, Components, VisualForce pages to suit to the needs of the application.
• Developed maintained custom reports and prepared training material for business use.

Environment: Salesforce.com Platform, Apex Language, Visual Force (Pages, Components and Controllers), SOQL, SOSL, Java Script, HTML, Leads, Roles, Profiles, work Flow rules, Windows XP, Salesforce.com Security and Data Sharing.

Confidential, CA

Salesforce Admin/Developer

Responsibilities:

• Participated in API/Web Service design and developing technical specifications for the Sales force (SFDC) application.
• Engaged in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.Migrated data from external sources and performed insert, delete, upsert, export operations on millions of records.
• Designed interface using Visual force page and their supportive Controller Classes.
• Automate the functionality by writing Triggers and Apex Classes.
• Reengineered APEX code already in production to optimize trigger based transactions for performance and speed as well as to work seamlessly with governor limits.
• Integrated external systems like Record setter data, Dodge MDM, MAS, PeopleSoft into Salesforce.com primarily used the partner and enterprise WSDL’S with J2EE technologies.
• Responsible for Unit testing and performance testing of SFDC API/Web Service.
• Developed and configured Dashboards, Ad hoc Reports and Report Folders for different user profiles based on the need in the organization.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created public websites and applications that are directly integrated with your Salesforce.com organization using sites.
• Designed Organizational Hierarchy and roles as per company need and set all the profiles permission and their privileges.
• Developed real time mashup to display Quotes, Opportunities, leads and Interactions from WM within Sales force using Visual force, Apex Controller Classes, Web Services proxy classes.
• Developed a unified view of all accounting data within Salesforce.com eliminating several hundred hours spent by Account Executives and inside sales reps in performing risk analysis on account holdings.
• Developed custom search functionality for accounts and contacts using SOSL.
• Used SAML 2.0 for configure single sign-on in order to authenticate users in Salesforce.com from external environments.
• Responsible for integrating Sales force to risk manager desktop apps via web services API.
• Responsible for Agile methodology testing package upgrades in sandbox org and deploying in production org.
• Developed an analytic snapshot based daily dashboard that provide a 360 degree view of customers and assisted in the merger of data between the applications for initial synchronization.

Environment: Apex Classes, Controller Classes and Apex Triggers, Triggers and Apex Classes. Visual force, Apex Controller Classes, SOSL. Hierarchy, SFDC API/Web Service. Governor limits.

Confidential

Java Developer

Responsibilities:

• System Study - Understand the legacy system and the requirements for Developing the Consolidated Application
• Played key role in the design for the implementation of this application
• Preparing the documentation for High Level design, Low Level design of the application and Process Flow of control for the entire application
• Designed the Web application implementing the Struts framework for Model-View - Controller (MVC) pattern to make it extensible and flexible
• Implemented the architecture with Struts-Config, Action Form classes and Action classes.
• Implemented the Consolidated applications front-end pages using JSP s, JSTL, and Struts Tag Libraries
• Used Spring Framework for Dependency injection and integrated with the Struts Framework and Hibernate.
• Developed the helper classes used by most of the components in this application
• Configured connection caches for JDBC connections.
• Used extensive JavaScript for creating the Global templates that can be used across the JSP Pages
• Developed code for generating the XML requests required for calling the web services.
• Developed code for processing the web service response obtained in XML as a String after calling the web Services using SAX parser
• Configured Logger, appender and layout using log4j
• Used Hibernate for Object Relational Mapping.
• Used Ant 1.6.5 for building JAR s and WAR
• Rational Clear Case was used as Source and version control for rebasing and delivering the code
• Prepared Unit test cases as well performed Unit testing and Integration testing.

Environment: Servlet, JSP, EJB, Struts, Hibernate, LDAP, JNDI, HTML, XML, DOM, SAX, ANT, Weblogic Server 8.1, Oracle9i