SUMMARY

• More than 8+ years of IT experience with around 5+ years of experience in Salesforce.com as a developer and administrator having knowledge in developing, customizing and maintaining SFDC.
• Extensive experience in designing Validation Rules, Custom Objects, Custom Fields, Customizing Page Layouts, Workflow Alerts & Actions, Pick Lists, Record Types, Process builder, Custom Tabs, Reports, Dashboards, List Views and Email Generation per application requirements.
• Hands on experience using Apex Classes, Visual Force, Custom Controls &Translation Workbench.
• Defined Lookup and Master - Detail relationships on the objects and created junction objects to establish connectivity among objects.
• Used Big Data in Distributed, large scale logging, tracking, monitoring and analytics of Data. Understanding of data structures, data modeling, and database schema.
• Experience with salesforce lightning, Integrated Salesforce.com with external services/sources using Web Services APIs - Force.com SOAP and REST-based Web Service APIs and Bulk API.
• Experienced in querying SFDC database using SOQL & SOSL queries using Force.com Explorer.
• Experience integrating Salesforce with AppExchange Apps and implemented Service Cloud.
• Experience in Agile development, Scrum methodology and Waterfall Model.
• Worked on Batch Apex, and Scheduled Apex, Involved in Unit Testing, Test Coverage, Code Review, Apex Classes, Apex Triggers, Batch Classes, Schedule classes And Test classes.
• Experienced with Visual Force pages using Standard Controller, Custom Controller and Extension Controllers, Salesforce Administration (SFA), Org-Wide Default Sharing rules.
• Designed, Implemented and deployed visual force pages for SF1 (mobile platform).
• Expertise in client scripting language and server side scripting languages like JSON, Bootstrap, Node.js, Angular.js, backbone.js, Require.js, Ext JS, Action Script, JSF and JSP.
• Hands on experience working with HTML, XML, CSS, JQuery, JavaScript and AJAX.
• Experience with tools like Force.com Explorer, Migration & Force.com Excel connector.

TECHNICAL SKILLS

Salesforce.com Editions: Professional, Enterprise, Unlimited, Performance, SalesforceIQ.

Salesforce Tools: Force.com Migration Tool(ANT), Apex Data Loader, Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Force.com Excel Connector.

Salesforce Technology: VisualForce, Apex Class, Apex Triggers, Salesforce Automation, Apex, SOQL, SOSL, Sales, Service, Marketing & Community Cloud Sandbox.

OS: Windows (Server 2003, 2008), 7, 10, UNIX, LINUX, Mac OS X, Red Hat.

Languages: C, VB script, JavaScript, Junit, JQuery, Apex.

Databases: Oracle DB (9i,10g), SQL Server, AWS, MongoDB.

Tools: /Utilities: Developer Console, Workbench, Informatica Cloud (ETL Tool), Salesforce for Outlook, JitterBit, Heroku, Data Cloud, Samanage, Zuora, Zendesk.

Domain: Telecom, Multiline Retail, Health Insurance.

Web Services: SoapUI, RESTful API, JSON, XML, WebInject.

Bug Tracking Tools: Helpdesk, ServiceNow, Bugzilla.

Documentation Tools: Microsoft Office (Word, Excel, Access, PowerPoint, Publisher), LibreOffice, Scribus, Microsoft Visio, Asymptote, Microsoft Project Planner, Amber 11.

PROFESSIONAL EXPERIENCE

Confidential, Long Island, NY

Salesforce Developer

Responsibilities:

• Designed and developed Visual Force pages based on the business requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Involved in data mapping and migration of data from legacy systems to SFDC Objects and fields.
• Closely worked with SFDC consultants to implement the related changes of the project.
• Established new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content.
• Designing, configuring, building, and implementing Salesforce Communities applications, using the declarative customization capabilities of the Communities platform.
• Establish closed-loop analytics with sales to understand how our inbound marketing activity turns into customers, and continually refine our process to convert customers.
• Work with sales and marketing team to create and develop advanced demand generation campaign to meet sales funnel goals.
• Worked with SOQL and SOSL queries and used them while developing class files.
• Responsible for gathering the Requirements and Project Documentation.

Confidential, Marietta, GA

Salesforce Developer

Responsibilities:

• Worked on configuration, security and security controls aspects of SFDC.
• Migrated the data from Lotus notes to Salesforce using the data loader.
• Created various custom Reports and Dashboards as per the customer requirements.
• Daily administration and support, including, but not limited to, user setup, profiles and roles, custom object and field creation, page layouts, record types, workflows and validations.
• Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers.
• Developed ApexClasses, Controller Classes and Apex Triggers for various functional needs in the application. Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Planned considerations for financial service cloud, tasks for accounts and advisor profile.
• Converted the client's Salesforce Classic UI to Lightning, delivered quality results in a deadline-driven environment, Assigned FSC Wave advisor and Integration permission set.
• Prior experience with all aspects of Salesforce including Apex and Visualforce development, design, configuration, testing and deployment of Salesforce.com solutions.
• Designed Financial service cloud availability and limitations.

Confidential, Los Angeles, CA

Salesforce Administrator/Developer

Responsibilities:

• Worked as enhancement team member and performed the roles of SFDC Analyst, Developer and Administrator in the organization.
• Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Customization of the Organization Profile, creation of custom objects, custom fields as per the Requirement.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Designed andImplemented AJAX, APEX, java script, CSS to build rich and dynamic Visual force pages.

Confidential, Houston, TX

Salesforce Developer

Responsibilities:

• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application. Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Used detailed knowledge of application features and functions to assess the scope and impact of business needs throughout analysis and completion of all enhancement specifications for each business partner and cross impacted groups logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Planned and performed analysis of e-support activities and/or functions and guides the subsequent design and implementation or improvement of existing support applications.

Confidential

Salesforce Developer

Responsibilities:

• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed, developed and deployed Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Created several Visual force pages, Validation Rules, Custom buttons and links on custom and standard objects.
• Integrated Salesforce with external Master data using SOAP and REST API.
• Customized the user interface using Visualforce Pages, HTML and JavaScript.
• Created new custom objects, S-controls and apex class to enhance the functionality of custom Object.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse.

Confidential

Java Developer

Responsibilities:

• Created user-friendly GUI interface and Web pages using HTML, CSS and JSP.
• Implemented JavaScript for client side validation.
• Developed web application using Struts, JSP, Servlets, Java beans that uses MVC design pattern.
• Used Eclipse as IDE tool for creating Servlets, JSP, and XML.
• Wrote SQL for JDBC prepared statements to retrieve the data from database.
• Monitored the logs using Log4J and fixed the problem.
• The application was deployed on the Tomcat.
• Involved in build and deploying the application using ANT.Used log4J for tracking errors and de-bugging the code.
• Worked extensively on bug fixes on the server side.
• Responsible for fixing defects and implementing stories in Fast-track SDLC development cycles.
• Responsible for conducting Impact analysis for the given Change Request.
• Worked on Requirements Gathering, Design, coding and various phases of testing with very stringent timelines.