SUMMARY

• 7 years of overall professional IT experience with almost 4years of extensive experience in Salesforce.com CRM and Force.com platform as Administrator and Developer.
• Experience in developing Apex Classes, Triggers, Visual force pages and writing Workflows.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master - detail relationships, lookup relationships.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Worked extensively on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experience in capturing, analyzing and documenting requirements.
• Experience in Salesforce Customization of Sales Cloud, Service Cloud - custom objects, Validation rules, Sales, Marketing and Support Administration.
• Experienced in SQL, PL/ SQL, Microsoft SQL Server, IBM DB2, Oracle, and MySQL.
• Good experience with HTML, CSS, JavaScript, JQuery.
• Experience in development & deployment environments like Windows, Linux and Unix Platforms.
• Wrote the test classes and maintained more than 85% of code coverage and made clean deployment for every release.
• Capable of handling multi-tasking and multiple projects performing different roles
• Possess excellent communication, interpersonal skills and the ability to work both as a team player and as an individual.
• Ability to quickly adapt and learn, work in-groups as well as independently with minimum supervision.
• Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines
• Effective communicator at all levels of an organization in management, technical and sales roles.

TECHNICAL SKILLS

CRM: Salesforce CRM applications

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, JavaScript, JQuery.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production),Migration Tool.

Programming Languages: C,C++, Java, C#,APEX

Web Technologies: HTML, XML

Tools: /IDE: Eclipse, Rational Rose Enterprise, Clear Case, SQL Enterprise Manager, SQL Query Analyzer, ER-Win, MS Visio.

Database Platforms: DB2, MS SQL Server 7

Operating Systems: Windows 95, 98, 2000 and Windows NT, Mainframe OS/390

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Sales force Developer

Responsibilities:

• Performed the role of Salesforce.com Developer in the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Developed and configured various Custom Reports and Report Folders for different user Profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Integrated the web services using rest and soap by generating the necessary stubs from the WSDL files for extracting the data from home grown applications by using home grown web services.
• Wrote test class for classes related to the project, helped other teams in writing it and always maintained more than 85% of code coverage and made a safe deployment for every bi weekly releases and major releases.
• Helped in building all the components using JavaScript and JQuery.
• Performed the roles of Salesforce Analyst, Administrator and Configuration specialist in the organization
• Used the sandbox for developing the code and migrated the code to the development instance after testing

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, JQuery, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Source Revision Control(SVN), Windows XP.

Confidential, Maynard, MA

Sales Force Developer

Responsibilities:

• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Developed various custom objects, Tabs, components, visual force pages and controllers.
• Developed various Apex classes, Controller classes and apex triggers for various functional needs in the application.
• Created and used email templates in HTML and visual force.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Implemented Data Loader through the Command Line Interface to extract the data from Database.
• Created a custom business calendar and used it in triggers to calculate the due dates.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
• Created profiles and implemented object level, field level and record level security.
• Created various validation rules to validate the data.
• Created custom labels and used them in validation rules to parameterize the validation rules.
• Created record types and page layouts and assigned page layouts to the record types.
• Created custom report types and generated report using the report types.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, HTML, JavaScript, Eclipse IDE Plug-in

Confidential, Reston VA

SFDC Developer/Administrator

Responsibilities:

• Configured the Salesforce.com environment.
• Created custom objects and fields in them. Modified standard object to include required custom fields.
• Worked on workflow rules & approval processes.
• Used Force.com Eclipse IDE plug in to develop the classes and triggers.
• Created custom links on the page layout using html S-control.
• Used Apex Explorer for viewing salesforce.com data
• Developed APEX triggers, classes, Visual Force pages.
• Migrated data from MS Excel / CSV files to SFDC using Data Loader
• Created summary reports, matrix reports, pie charts and Dashboards to provide more accurate forecasting.
• Developed custom Workflows and Assignment Rules.
• Implemented Field Level security for sensitive data holder fields.
• Wrote several queries on custom and standard objects using SOSL & SOQL.
• Created user accounts and managed the profiles.
• Worked on role hierarchy & sharing rules to configure visibility
• Prepared training material and trained salesforce.com business users.

Environment: Apex, Visual force, S-Controls, Eclipse 3.4, Apex data loader, Salesforce Explorer 8.0, SOSL, SOQL, Triggers, Oracle 10g, MS Office 2003, Crystal Reports XI, SQL Server 2005, JavaScript, AJAX, CSS and HTML.

Confidential

Java Developer/Analyst

Responsibilities:

• Contributed towards HLD and LLD phase and design documents preparation by integrating different modules.
• Built base framework, common critical reusable classes for dependent modules.
• Code development for Report module.
• Understood the business process and developed presentation layer components, using Velocity, HTML and JavaScript
• Prepared test cases for modules
• Coded Velocity and HTML for the presentation layer
• Coordinated with the back end team for integration issues
• Participated in code review and testing of the enhancements done
• Handled the escalations were handled and rectified the error immediately
• Planned for the releases, analyzed the bugs and also did the effort estimation
• Completed the coding in estimated time and helped the QA team in completing the testing
• Participated in Unit testing and performance testing
• Involved in the Release Process
• Responsible for taking back up, and code versioning using VSS.

Environment: Java, J2EE, Servlets, JSP, Velocity, Java Beans, XML, XSL, Tomcat, SQL Server2000, JavaScript, UML and VSS

Confidential

JAVA Developer

Responsibilities:

• Involved in front end development working on weblogic portal 9.2 which constituted of constructing JSPs, controller files using portal framework in java and handling objects passed from server side EJB (version 2.0) layers.
• Involved in writing cactus unit test cases that serve the purpose of server side white box testing.
• The task includes verifying result set returned from API calls against data obtained from SQL queries so as to emulate front end code.
• Worked on writing back end code using layered architecture including writing hibernate mappings and EJB code.
• Client interaction, VCS, star team, Interaction with Onsite Coordinator