SUMMARY

• 7+ years of overall IT professional Software Development Experience with strong Object Oriented Analysis, designing and programming technical skills.
• 3+ years of experience in Salesforce.com CRM Apex classes and Triggers, Visual Force, Force.com IDE, SOQL.
• 4 years’ experience in JAVA/J2EE technologies to Design and Develop front ends screen of GUI in Optical Management Systems, Telecom Domain using Multithreading concepts of CORE JAVA and spring framework along with JavaBeans and MVC to develop Enterprise software applications.
• Expertize in developing and deploying Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Good development experience in Custom Objects, Reports, Workflow Approvals for opportunities and product management in Salesforce.com.
• Experience with Sales forceCustomization, Security Access, DataValidation,Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Proficiency in SFDC Administrative tasks likecreatingUsers,Roles,Profiles,Page Layouts, Email Services, Approvals, Workflows, Validationrules, Reports, Dashboards, Tasks .
• Experience inData MigrationusingImport Wizard,Excel Connector,Workbenchand other integration tools likeInformatica Cloud,Apex Data Loaderand distrusted version control systems.
• Ability to write complexSOQL, SOSLqueries across multipleobjects within the SFDC database.
• Experience in customizing standard objectsAccounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns and Dashboards Analytic Snapshots.
• Participated in Design sessions, Requirement reviews and peer review sessions throughout design, development and deployment phase.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services.
• Hands on MVC base web application development in Salesforce.com and Java.
• Experience in developing Front - end mobility Application and performed Integration Testing on Mobility/front end application.
• Implemented sandbox testing and migrated code to deployment instance.
• Experience in web technologies likeHTML, XML, CSS, JSP, JavaScript, WSDL,J-query,Tool tip & Auto Complete widget, SOAP, REST, BULK& METADATA API.
• Experience in usingOracle 8i/9i, SQL Server 2000andSQLdatabases and Familiar with Stored procedures Triggers and Functions usingPL/SQLandAJAX.
• Worked with team members for full-cycle projects, such asdevelopers, to complete consulting projects on time, and deliver outstanding consulting services tosalesforce.com clients.
• Effective skills in writing technical specs/documentations.
• A skilled problem solver and an efficient team player. Caneffectively work in both independent and collaborative work environments.

TECHNICAL SKILLS

Force.com: Apex Custom Controllers and Extension, Apex triggers, S-controls, Apex Data Loader, SOQL SOSL, Sandbox testing.

Visual Force: Custom Visual Force Pages.

IDE’s: Eclipse, Edit Plus, Force.com IDE.

Tools: InformaticaPower Exchange, Data loader, Cast Iron, Outlook, EchoSign, MS Excel, MS Access.

Web: HTML, XML, CSS, JSP, JavaScript, SOAP.

Design Tools: Microsoft Visio, Enterprise Architect.

Database: MY SQL 7.0/, Oracle9i, Oracle 10g.

Operating Systems: Windows 9X, 2000, Vista, Linux.

Web: HTML, CSS, JSP, SOAP,REST, BULK, WSDL, XML.

Languages: C, C++, JAVA, JAVA Servlets, JSP, Adobe Flex 3, Action Script 3.0.

PROFESSIONAL EXPERIENCE

Confidential - Fort Worth, TX

Salesforce.com Developer

Responsibilities:

• Interact with Business users to understand customer requirements and translate them into a technical reality that is extendable and maintainable.
• Establish, interpret, execute and recommend modifications to policies. Ensures governance, compliance and regulatory processes.
• Leveraging Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management and Lead Management.
• Identifying SFDC usage problems (Governor Limits) and craft technical / communication plans to IT/business team.
• Design, develop and deploy Apex classes, controller classes and Apex triggers for various needs of the application.
• Implement complex business logic using Apex and Visual Force.
• Create test scenarios on Sandbox environment and use Force.com component deployment wizard to migrate data between Force.com IDE and Sandbox environment.
• Serve as the lead administrator for the company’s Salesforce solution, helping define lead management rules and procedures.
• Work on various Salesforce.com standard objects such as accounts, contacts, cases, opportunities, products, leads, campaigns, dashboards and reports.
• Leveraging Reports functionality in Salesforce to obtain desired logistic data and dashboard information.
• Assist Account Managers with maintenance and training of Salesforce.com, including updating system when appropriate.
• Work with end users on workflow, and help answer questions involving process, new account creation, cases, reporting and best practices.
• Produce all sales and marketing reports, and work to continually refine new reports and dashboards.
• Manage lead data to maintain a high level of accuracy and continue to improve upon existing data.
• Work with sales, marketing and finance teams to ensure proper reporting and processes are in place.
• Provide overall administrative support to the sales department.
• Set up approval process for Opportunity and design communication templates to direct the response to appropriate users.
• Create users, roles, public groups and implement role hierarchies to provide shared access among different users.
• Create page layouts and search layouts to organize fields, custom links, related lists and other components.
• Create workflow rules and define related tasks, time triggered tasks, email alerts, and field updates.
• Migrating data from accounting system into Salesforce.
• Cleaning up data to validate it in flash system that is integrated using web service.
• Resetting user passwords, security tokens and monitoring secured networks for accessing Salesforce application.
• Creating and tracking user licenses for app exchange packages.
• Fixing problems caused due to third party applications.
• Switching user roles, profiles and access levels.
• Integrate web services by generating stubs from WSDL files and extract data from external systems to display in the Salesforce.com pages.
• Work with business users during user acceptance testing and training.
• Develop and configure reports for different user profiles.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Outlook, Workflow & Approvals, Reports, Custom Objects, Scheduled Apex Jobs, Custom Tabs, Email Services, Security Controls, Sandbox Force.com IDE.

Confidential, Charlotte, NC

Salesforce Developer

Responsibilities:

• Implemented minor enhancements onstandard objectsincludingCampaigns, Leads, Accounts, Contacts, Opportunities, Quotes, and Activities.
• DevelopedApex Classes & Triggersand linked them to manage the workflows developed in thesystem.
• Customized tabs for among different business users group and Business centers.
• Created custom links usingHTMLS-control.
• Supported the data migration activities for migration the data from various business sources withthe support of Salesforce CRM.
• Interacted with various business user groups to increase the user adoption for helping them use the software
• Provided user support and bug fixing activities as per the SLA.
• Worked on various salesforce.com standard objects like Cases, Accounts, Contacts, and Solutions.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts to implement business logic.
• Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.
• Customized the Dashboards to the track usage for productivity and customer service representative teams.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.
• Customized tabs for among different business users groups and business centers.
• Implemented various Custom Reports and deployed them for different business user levels.

Environment: SalesForce.com Platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential - Chicago, IL

Salesforce Developer

Responsibilities:

• Identified and business requirements and translated them to technical specifications for Force.com.
• Created and managed complex workflow rules, data validations, and object customizations.
• Involved in creating the Tabs, Links and Visual Force pages to configure the application in Salesforce.
• Managed ongoing support requests and administrative needs of users.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Maintained users, roles, profiles, sharing rules and public groups as part of managing security on SFDC.
• Developed training plans, materials, and documentation for Salesforce.com users, kept materials updated.
• Coordinated new user and ongoing training session’s companywide.
• Involved in querying Salesforce tables using SOQL and SOSL queries using force.com Explorer.
• Created custom visual force pages to customize the user experience.
• Responsible for creating Sharing rules among all the users in different Roles and Subordinates.
• Developed and communicated a schedule for future releases/enhancements.
• Involved in data import into SFDC using Apex Data Loader through CSV files.
• Developed Apex web methods in to integrate force.com applications with company’s website.

Environment: SalesForce.com platform, Sales cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, Visual Force Controllers, Workflow and Approvals.

Confidential - Dublin, OH

Salesforce Developer/Administrator

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Extensive experience on S controls, Visual force pages and Page layouts according to the Business requirements
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through to completion.
• Communicated project status and escalate issues to management. Provide feedback for improving Technical Publications procedures, standards, and methodologies.

Environment: SalesForce.com platform, Sales cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, Visual Force Controllers, Workflow and Approvals

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, Deployment and enhancement of the application.
• Involved in designing the system based on UML concepts which include data flow diagrams,
• Class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition
• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.
• Involved in design and development of the application in n-tier fashion based on MVC Architecture standards and utilized Struts frame work.
• Developed data model and stored procedures.
• Developed Servlets to process update information.
• Used JDBC for communicating with the database.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application

Environment: Java, JSP, Servlets, Java Beans, MVC, JMS, EJB2.0, Weblogic8.1, JavaScript, ORACLE8i, HTML, DHTML, XML, WindowsXP.

Confidential

Java Developer

Responsibilities:

• Requirement collection from the client and documenting it is in the RS document, which is referred later for development.
• Design and development of front ends screen, which acts as the UI screens for various colleges and institutions that can act as the prospectus document of a particular University, including all the activities and facilities provided by a respective University.
• Creating the adobe layers for the UI aspects of the screen, along with the University LOGO and also creating the maps, which fits into various Blackberry Mobile devices without any overlap of the images.
• Preparing SRS, UI design.
• Modeling and designing of test cases and documenting the testcases.
• Release Management and setting up a unified process across project and monitoring the bug tracking tool JIRA.
• Giving Demo to the client on business workflow using User Interface by flashing the application on a live device and also on the simulator.
• Be a part of bug fixing team and proper documentation of bugs along with the release documents

Environment: Core Java, HTML, XML, UNIX, JS, JSP, SQL server 2000