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Salesforce Developer Resume

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Boca Raton, FL

SUMMARY

  • 8 years of experience in information technology, and around 4 years of experience which involves Analysis, Design and development/Customization of CRM, Web - based applications using Salesforce.com, PHP, web, Java/J2EE based Technologies.
  • My areas of expertise are development on Force.com Platform using Visualforce, APEX, SOQL, Triggers, and Force.com Sites, Chatter APIs.
  • 4 years of experience in Salesforce .com Development and Administration.
  • 3 years of experience in Cast Iron, Informatica Cloud and PHP Integration for integration with legacy systems.
  • 2 years of experience in PHP, UNIX, C, CPP, HTML, PERL, Java/J2EE.
  • Involved in 2 full cycle end to end implementations.
  • Strong knowledge of Force.com platform technologies including Apex, Triggers, Visual Force, Workflows and Approvals, Integrations, with end-to-end product development experience
  • Hands-on on all SDLC’s phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.
  • Involved in Business Requirements Gathering, Functional and Technical documents development, Unit Testing, Functional Testing.
  • Expertise in Force.com, Visual-force and Apex.
  • Developed various customized solutions like retail portal, Customer Portal, Inventory Management system, Customized Order Management, Order Processing and Billing applications using FORCE.COM, Visual-force and Apex.
  • Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers. Configured and maintained user security permissions according to organizational needs
  • Involved in Customizing Dashboard, Reports, Work-flows, User Access, developing Apex classes, Field level and page level validations, Data imports/exports, Email Services, Role Creations, and integrating with other applications.
  • Designed and developed various custom objects, custom fields, validations, role based page layouts, custom tabs, custom reports as per the requirements.
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com.
  • Developed RBM/CRM/ERP applications using Apex and Visualforce, UNIX, C, C++.
  • Expertise in developing applications using Salesforce.com, PHP, JavaScript, PERL, HTML.
  • Used SOQL for data manipulation needs of the application using platform database objects.
  • Proficiency in Single Sign On (SSO) configuration on Informatica Cloud
  • Possessing sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.).
  • Working knowledge of design patterns with the ability to code to architectural documentation.
  • Constantly strive towards improving the scalability and maintainability of the product by providing technical inputs wherever needed.
  • Hands on with Design experience using UML based Object Oriented Designing, Design Patterns, Software Factories and Enterprise Application Blocks.
  • Proficient in using Relational Databases like Oracle, SQL Server and My SQL
  • Building reusable components and controls in e-Commerce (B2B and B2C) portals.
  • Hands on with preparing, reviewing of project technical documents/manuals.
  • Involved in providing Production support post go-live.
  • Solid communicator with exceptional team-building skills, dedicated, self-motivated achiever and ability to work independently and perform well within cross-functional team.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controller Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Workflow Approvals, Case Management Automation, Custom Objects, Reports & Dashboards etc..

Salesforce Tools & Integration Tools: Force.com Eclipse IDE plug in, Force.com Data Loader, Force.com platform (Sandbox and production) Informatica Cloud, Cast Iron, PHP toolkit.

Languages: C, CPP, J2SE, J2EE, AJAX, JQUERY, Android

Operating Systems: UNIX, MS-DOS, WINDOWS, ANDROID.

Database: Oracle8i (My SQL), PL/SQL, SOQL, Triggers.

Web Designing: HTML, PHOTOSHOP, CSS, XML.

Servers: XAMP, WAMP, LAMP.

Scripting languages: APEX, UNIX, PERL, PHP, JavaScript and Android dev.

Tools: Eclipse IDE, Rational Rose, Star UML, E-draw.

Testing Tools: Manual, QTP Automation.

Functional Modules: CRM, RBM, FM, OM, ERP.

PROFESSIONAL EXPERIENCE

Confidential, Boca Raton, FL

Salesforce Developer

Responsibilities:

  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Developed and deploys ad hoc Salesforce.com reports and dashboards.
  • Created Workflow Rules, Approval Process, Validation Rules.
  • Developed and configured variousCustom ReportsandReport Foldersfor different user profiles based on the need in the organization.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed and developedVisualForcepages based on the business requirements.
  • Develop Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Work closely with Business Users to enable business processes using SFDC .
  • Gathering requirements and analyze the requirement.
  • Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications
  • Conceptual Knowledge of Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
  • Develop test scenarios, test cases and test data
  • Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Developed SOQL and SOSL queries to get data from different related objects.
  • Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to salesforce.com.
  • Proficient in using meta-data migration tools likeEclipse IDEand SalesForceApex Data Loader.
  • Strong Implementation and Integration experience usingCustom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Classes, Pages, Layouts, Dashboards, Visual Force (Pages, Component & Controllers), Data loader, HTML, JavaScript, MS SQL, Workflows & Approval process, Reports.

Confidential, Miami, FL

Salesforce Developer/Admin

Responsibilities:

  • Worked on Sales Cloud for Ryder Logistics and worked one on one with the Tester and main point of contact for the RydeSmart Project to fix the bugs.
  • Participated with team to implement the documented requirements and reports, assisting in all configuration activities.
  • Designed and developed Workflow rules, Validation rules, and Customizations within SalesForce.com.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Designed various Web Pages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created various Reports (summary reports, matrix reports, and pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
  • Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Implemented search, filtering, and tagging features to make it easier for sales to locate relevant marketing content and documents in SalesForce.com CRM Content.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Used Batch Apex to build an archiving solution that ran on a nightly basis, looking for records past a certain date and added them to the archive.
  • Ran the schedules jobs on a nightly basis to look for the records which have the approved contracts and accounts status changing from prospect to customer.
  • Used the sandbox for testing to ensure coverage for the application to be migrated to Production
  • Customized information on Accounts, Contacts, Opportunities, Leads and tracked related tasks and activities.
  • Used Eclipse IDE for making the changes and migration activities.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Classes, Pages, Layouts, Dashboards, Visual Force (Pages, Component & Controllers), Data loader, HTML, JavaScript, MS SQL, Workflows & Approval process, Reports.

Confidential, Pasadena, CA

Salesforce.com Developer

Responsibilities:

  • Worked with the user group for requirement gathering throughout theplanningandimplementation.
  • Implemented the requirements onForce.com platform.
  • Created new UserAccountsand assignedProfilesas per theirrolein role hierarchy.
  • DefinedOrg wide defaultto restrict access from users.
  • CustomizedPage layoutsfor Standard/Custom objects and assigned Record Types.
  • CreatedData Validation rules and Formulasas per business requirement.
  • Worked with various salesforce.com StandardobjectslikeAccounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • CreatedWorkflow Rulesto automateTasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
  • CreatedReportsandDashboardsto trackOpportunitypipeline/Stages for Management visibility.
  • Designed, and developedApex Classes, Controller Classes, extensionsandApex Triggers for various functional needs in the application.
  • Designed various WebPages inVisualForcefor capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created and used Email templates inHTMLandVisualForce.
  • Integrated theWeb Servicesby generating the necessary stubs from theWSDLfiles of PHP for extracting the data
  • UsedSOQL & SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.
  • Responsible for all the activities related to configuringData Loader, uploading data inCSV filesinto salesforce.com, checking for the correctness of the data.
  • Worked with Salesforce.com team to make application certified.
  • Packaged and Deployed customizations fromSandboxto other environments using Force.com IDES.
  • Help users withChatterteams/Groups and follow application as well.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Classes, Pages, Layouts, Dashboards, Visual Force (Pages, Component & Controllers), Data loader, HTML, JavaScript, MS SQL, Workflows & Approval process, Reports.

Confidential, Irwindale, CA

Salesforce.com Developer/Analyst

Responsibilities:

  • Used Sales Force Automation for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Developed and deploys ad hoc Salesforce.com reports and dashboards.
  • Created Workflow Rules, Approval Process, Validation Rules.
  • Developed and configured variousCustom ReportsandReport Foldersfor different user profiles based on the need in the organization.
  • Designed and developedVisualForcepages based on the business requirements.
  • Develop Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
  • Migrating of Data in complex projects using Data Loader tool and Cast Iron.
  • Integrated the web services by generating the necessary stubs from the WSDL files of PHP for extracting the data.
  • Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
  • Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
  • Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica on Demand.
  • Modifying Page layouts and setting the Record Types.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Manage page layouts, fields, and system interface/capabilities.
  • Maintenance of data entry standards & data integrity process.
  • Build & monitor standard analysis and reporting for marketing campaigns.
  • Experience with maintain user roles, security and profiles.
  • Create and manage workflow rules, field updates and email alerts.
  • Involved in Mass imports and exports of data
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, Java Script, Workflows & Approval process, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Confidential, RTP, NC

Salesforce.com Developer/Analyst

Responsibilities:

  • Create and Customize Custom Objects, VisualForce pages, custom fields and adding help text to standard and custom fields. Customize page layouts, assignment based on profiles/record types.
  • Defined Apex triggers in SOQL to make complex validations possible.
  • Developed various Custom objects, Tabs, validation rules, Components.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Added custom fields and validations to new and existing objects and added custom functionality using custom controllers and custom extensions.
  • Designed and developed User Interfaces for Salesforce users as per requirements.
  • Data migration projects using Data Loader tool and Cast Iron.
  • Customized tabs for different business users groups and business centers.
  • Created the workflows for automated lead routing, lead escalation, alerts and action items.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential

Salesforce.com Developer/Analyst

Responsibilities:

  • Developed Salesforce.com workflow, rules and triggers using Apex for updating fields based on division records.
  • Implemented Salesforce.com dashboards as per business requirements.
  • Developed Apex Triggers, Apex Classes and maintained roles, profiles and user accounts
  • Developed custom Visualforce pages.
  • CreatedPage layoutsto organizefields,custom links,related lists, and other components on a record detail and edit pages.
  • Worked onValidation Rules, WorkflowsandApproval Processes
  • Developed acustomer feedbackand satisfaction process
  • Used Salesforce Content to organize, share, search and manage content within organization and across key areas of the Salesforce application.
  • Worked with teams and business partners to identify practical solutions through existing and/or new business systems technology, responsible for the administration and ongoing support of the application in cooperation with the business and areas of IT.
  • Responsible for performing administrative functions in Salesforce CRM such as create/modify pick-lists and lookup fields.
  • Worked with business users to understand their existing processes and IT systems for requirements gathering phase.
  • Implemented campaign management application on Salesforce.com using Apex, Visualforce.
  • Worked on Salesforce Integration using Informatica cloud including setting up Salesforce related objects on the Informatica cloud.
  • Setting up Salesforce Outbound messages on Informatica Cloud.
  • Integrated theWeb Servicesfor extracting the data from external systems using PHP toolkit, and used theSandboxfor testing to ensure minimum code coverage for the application to be migrated to production.
  • Worked on enabling notifications and getting s for SSL Web Services, creating user groups and read only groups on Informatica cloud
  • Worked on Data synchronization between SQL data base and Salesforce using Informatica Cloud
  • Used SOQL and SOSL within custom controllers, extensions and triggers.

Environment: Saleforce.com platform, Apex Language, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Profiles, Email Services.

Confidential

Software Programmer/Analysis

Responsibilities:

  • Developed business and technical requirements for system enhancements
  • Involved in application design and development
  • Involved in code re-factoring
  • Developed JUnit test cases for all the business requirements
  • Developed test plans and documents test results
  • Participated in application integration activities and build and deployments of product.

Environment: JAVA 1.5, Servlets, JSP 1.2, Web Services, Spring Web MVC framework, EJB,XML, Hibernate, JUnit, JavaScript, Oracle 10g, Eclipse, ClearCase, Weblogic application server, Visio, Ant build tool.

Confidential

Software Programmer/Analysis

Responsibilities:

  • Developed query statements related to the code using PL/SQL and My SQL.
  • Created and Executed Test cases related to design Modules.
  • Improved the code efficiency by regression testing.
  • Involved in sanity testing, after upgrade of various environments SST, UAT and production Environment.
  • I have been supporting in SST, UAT, and Production sanity especially in RB and WSC areas as well as in Activation/work flows part from CSM.

Environment: UNIX, PERL, PL/SQL, MY/SQL

Confidential

Software Programmer/Analysis

Responsibilities:

  • Involved in developing various Test cases, stored procedures and packages using PL/SQL and MY/SQL.
  • Involved in analyzing the code.
  • Involved in testing.
  • Did planning & execution for various MR’s and also raised 10 valid issues as part of testing MR’s and retested those issues after providing fix.

Environment: UNIX, MY/SQL, C.

Confidential

Software Programmer/Analysis

Responsibilities:

  • Developed code for two Taxation modules in Billing.
  • Developed test cases, stored procedures and packages for these two modules.
  • Did unit and performance testing.
  • Involved in developing various Test cases, stored procedures and packages using PL/SQL and MY/SQL.
  • Involved in analysing the code.

Environment: UNIX, MY/SQL, C, PHP.

Confidential

Software Programmer/Analysis

Responsibilities:

  • Involved in analysing the CR and its effects on the Billing Module.
  • Modified the Major code with respective to the Billing Module.
  • Involved in Unit Testing of these modules.
  • Involved in sanity testing, after upgrade of various environments SST, UAT and production Environment.
  • I have been supporting in SST, UAT, and Production sanity especially in RB and WSC areas as well as in Activation/work flows part from CSM.
  • Referred different documents like HLD, SRS, and SA to get functionality knowledge for testing those Test cases.
  • I followed up those TR’s, retestedand closed them.

Environment: UNIX, MY/SQL, C, PERL

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