SUMMARY

• 8+ years of overall IT experience including 5+ years of experience with Salesforce.com CRM platform.
• Experienced in all phases of Software Development Life Cycle (SDLC), Environment systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation.
• Experience in Data Cleansing and Data Cleaning.
• Worked on Data Cleansing for all the duplicate records that already exist across all data from an object and then cleaning up the duplicates by merging and deleting.
• Experienced customizing standard objects Accounts, Contacts, Opportunities, Products, Price, books, cases, Leads, Reports and Dashboards.
• Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Worked on Apex Triggers, Apex Classes, Visual force pages using Java Script function.
• Proficient in security and sharing rules Confidential object, field, and record level for different users Confidential different levels of organization.
• Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
• Thorough understanding and good experience on Data Loader.
• Experience with tools like Force.com explorer, Beta force.com, Workbench. Force.com, Force.com Migration and force.com Excel connector.
• Experience in Implementing and executing System Logs and Debug Logs.
• Experience in force.com Web services API for implementing web services in the application for access to data from different users.
• Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Experience with IDE tools: MyEclipse, Eclipse, JBuilder and Force.com Eclipse IDE Plug - in.
• Strong knowledge of sales, marketing, service, Call Centers and support automation.
• Extensive experience of automating complex business processes using declarative features such asworkflows, approval process, dynamic approval process, sharing rules and validation rules.
• Developed SOAP & REST based requests for communicating with Web services.
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS

Salesforce.Com Technology: Salesforce SFA, Apex Classes, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Profiles, Roles Approvals, Email templates, Validation rules, Formulas, Data Loader, WebServices, Eclipse, Force.com IDE

Web Technologies: Java Script, J-Query, XML, HTML, XHTML, CSS, AJAX

Databases: MYSQL, SQL Server 2000/2005, PL/SQL

Operating Systems: Unix, Windows 95/98/2000//XP/2003

Languages: C, C++, Java(Core), J2EE, Servlets

PROFESSIONAL EXPERIENCE

Confidential, Littleton, CO

Sr. Salesforce Developer

Responsibilities:

• Developed Apex Triggers, Apex Classes and Test Methods and maintaining roles, profiles and user accounts.
• Developed Complex Apex Batch Jobs and changes to the existing Jobs for better Performance.
• Developed Visual Force Pages for certifying the User data available for scrubbing.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to analyze the data into on a regular basis for sales performance and lead generation statics.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and design the solution by customizing various standard objects of saleforce.com.
• Designed and deployed the custom objects, custom tabs, entity relationship data model, validation rules, workflow rules, page layouts, visual force pages to suit the needs of the applications.Worked on Testing Email Deliverability.
• Responsible for creation of users, roles, profiles and defined object and field level securities involved in data mapping and migration of data from legacy systems toSalesforce.com objects and fields.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Transferred Opportunities from one custom object to other by using Master Detail Relationship upon Sales Requests.
• Performed Administration tasks like User Management, Data Management, Creating and Managing roles and profiles.
• Developed and configured various reports and report folders for different user profiles based on the needs of the organization.
• Customized page layouts depending upon user roles and groups.
• Created Custom labels and used those labels in various VF pages, Apex Classes Prior to the Instance Change. Took care of all the Actions Prior to Organization split and also Summer’15 Release.
• Gave possible solutions to the Sales Persons while Installing Salesforce for outlook version 2.7.1
• Worked with SOAP Integration for Updating data in Bi-directional ways. i.e., other External system to Salesforce and vice versa. Was able to parse WSDL file without any Errors.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Designed various web pages in visual force for capturing various customers.
• Designed and developed apex classes, extensions and apex triggers for various functional needs in the applications.
• Migrated data from EXCEL/CSV files to SFDC using VM Horizon Virtual Machine. Used Data Loader Command-line Functionality to import data. Created the Encryption key and Encrypted password for user login.
• Worked on Forecasting for Opportunities. Came across Lock/Unlocking Forecast upon Engineers Requests.
• Made Exact Fields Mapping for SDL Files. Helped Sales Engineers while using VM Horizon and Created path for each user for Uploading Data.

Environment: Salesforce.com platform, Visual Force (Pages, Component, & Controllers), Role Hierarchy, Profiles, Data Loader, Reports & Dashboards, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Custom Labels, User Creation, VM Horizon, web services, Apex Language.

Confidential, Middletown, NJ

Sr. Salesforce Developer

Responsibilities:

• Interacted with various stake holder members to gather the requirements and documented the requirements.
• Worked on Data Cleansing for all the duplicate records that already exist across all data from an object and then cleaning up the duplicates by merging and deleting.
• Worked on data cleaning of all the objects.
• Worked with variousSalesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Worked as a SalesForce Chatter APP with the organization and regularly participated in the meetings and chatter community.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
• Created Custom Objects and fields for transactional and contractual information.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Created profiles and implemented Object and field level security to hide critical information
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.
• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component, & Controllers), Role Hierarchy, Profiles, Data Loader, Reports & Dashboards, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Madison, WI

Salesforce Developer

Responsibilities:

• Developed sales and marketing apps on salesforce.com platform
• Performed the roles of Salesforce Integration in the organization with sales cloud experience.
• Interacted with various customers to gather the requirements and documented the requirements with the best approach possible solutions.
• Worked on Data Cleansing for all the duplicate records that already exist across all data from an object and then cleaning up the duplicates by merging and deleting.
• Worked on Salesforce Application Customization and Integration Design Document for Salesforce APEX Integration for Create task and Update task.
• Designed and developed Apex Classes and Visual Force Pages for the Integration Module specific to business requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Implemented Command line Data loader to schedule imports/exports using a windows scheduler on regular basis.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScript, Controllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Web Services API.

Confidential, Houston, TX

Salesforce Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Involved in various activities of the project like information gathering, analyzing the information, documenting the functional and non- functional requirements.
• Worked in both the platforms Sales & Service Cloud.
• Worked on Apex Classes, Apex Triggers and Visual force pages.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Developed Custom Objects, Custom Reports and dashboard on regular basis for the sales performance and lead generation statistics.
• Developed various Custom Objects, Tabs, Components and Visual force pages.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Used Sales Force Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management. Created summary reports, matrix reports, pie chart and dashboards to assist managers to better utilize Salesforce as a sales tool
• Implemented “Email to Case” for automatic case creation for business groups. Created automated-responses, assignment rules, email alerts and templates for Case Management.
• Created workflow rules and approval requests.
• Created summary reports, matrix reports, pie chart and dashboards to assist managers to better utilize Sales force as a sales tool.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Environment: Saleforce.com platform, Data Loader, Import Wizard, File Maker Pro, Apex, Apex API, Visual force Pages, Visual Flows, Data Migration and Dynamic Document Packages.

Confidential, Collierville, TN

Salesforce Developer

Responsibilities:

• Used custom tabs to monitor the use of company applications by customers and licensed users.
• Involved in SalesForce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on REST Services calls from Salesforce to .Net to get the Response.
• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Developed workflow rules, time triggered workflows for various business requirements.
• Used field level security, profiles and audit trail setup to ensure that protected data is only with authorized users.
• Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object, field level security to hide critical information on the profile users.
• Created workflow rules and approval requests.
• Created summary reports, matrix reports, pie chart and dashboards to assist managers to better utilize Salesforce as a sales tool.
• Performed the roles of Salesforce Integration in the organization with sales cloud experience.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Worked Extensively on Integrating Sales force with an external Legacy System through SOAP based web services and Outbound Messaging.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs.

Confidential

Salesforce Admin

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created profiles and implemented Object level, field-level and record-level security.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and triggers.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: APEX, Web services, SOSL, SOQL, Informatica Cloud, Force.com IDE, Import Wizard, Java Servlets, Visual Force Pages, Workflows, Ajax and Adobe Flex 3.

Confidential

Programmer Analyst

Responsibilities:

• Presented designs and concepts to Clients and the Management for review.
• Performed the validation and testing of the completed websites.
• Responsible for web hosting and the installation of e-mails and forms.
• Developed Message Driven Bean components in Websphere MQ Series to manage the backend transactions and e-mailing (using JMS and IMAP).
• Developed beans for business logic and utility packs mapping database entities.
• Developed Session/Entity Beans and deployed on Web sphere Application Server.
• Involved in writing SQL queries and stored procedures.
• Configured deployment descriptor specifying data environment.
• Documented, prepared help files, user guide and trained end users.

Environment: HTML, CSS,, JavaScript, Flash, Core Java, J2EE, Struts 2.0, Servlets, JSP, JSTL, XML, SQL Server, Web services, WSDL, SOAP, Java Script, Eclipse, Oracle, Ajax and Apache Tomcat.