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Sr. Business Process/system Analyst Resume

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King Of Prussia, PA

SUMMARY

  • Around 20 years of professional experience in Information Systems, Finance operations, Policy & Procedure development, and ERP system implementations
  • An experienced Technical / Business Systems Analyst, Project Manager, and developer with combination of functional and technical knowledge
  • Good understanding of information systems, web - based systems, and their relationship to business functions.
  • Extensive experience in multi-tier applications
  • Professional experience encompasses complete Life-Cycle implementations, in scoping, strategic planning, business requirements, gap analysis, solution design, systems configuration, methodology deployment, delivery of numerous training programs, roll-out of production systems and post-implementation support
  • Hands on experience in project reports, documentation that includes Architectural diagrams, requirement specifications, technical specifications, flowchart diagrams, design process, testing efforts, data mapping, ETL execution plan, test cases and test scripts on varying size projects
  • Experience in IT Vendor Management
  • Hands on experience in troubleshooting the software issues independently
  • Has an extensive background in business processes and process re-engineering
  • Ability to engage in multiple initiatives simultaneously and work independently with users to define concepts.
  • Ability to lead and utilize globally diverse and distributed matrix teams to solve complex problems and meet aggressive deadlines
  • Good knowledge in analysis and creation of Logical and Physical Data Models
  • Excellent Knowledge in SOX and ISO procedures
  • Good Knowledge in Best Practices, Standards, AIM, Waterfall & Agile Methodologies, and Mercury Tools in system design, development and deployment
  • Has excellent interpersonal skills
  • Ability to lead the team and work individually

TECHNICAL SKILLS

ERP: SAP R/3 & R/4, CRM and Oracle Financials

Databases: Oracle, SQL Server, Sybase, MS-Access

Other Tools: MS-Office, MS-Project, Visio, Team Studio Analyzer, SharePoint, DbVisualizer, Data Studio, JIRA, AJAX, Dojo, Quality Center, PPM, StarTeam, Adobe Photoshop, SnagIT, iGrafx, Deloitte Print Modeller

Languages: C, JAVA, Lotus Script, HTML, XML, Java Script, VB Script, SQL, PL/SQL

GroupWare: Lotus Notes & Lotus Domino

Environment: s: Unix, Windows 95/98/2000, Windows NT, Windows XP, Windows Vista, Windows7.

PROFESSIONAL EXPERIENCE

Confidential, King of Prussia, PA

Sr. Business Process/System Analyst

Responsibilities:

  • Conducted user interviews to determine business requirements, consolidated and documented the requirements.
  • Prepare AS-IS and To-Be process workflow diagram for existing system and provide solutions.
  • Instrument role in conversion of legacy system into SAP
  • Setting up business rules and dunning process for SAP Collection module
  • Support of SAP FSCM modules
  • Preparing GAP analysis and providing system solutions
  • Prepare end-to end process for Paymentech (Credit Card Payment System).
  • Design Data Flow Diagrams, Sequence and Use Cases.
  • Supervising the vendor management systems
  • Prepare project schedules and weekly / daily status reports regularly to communicate project status to project stakeholders
  • Plans and designs complex business processes and system modifications.
  • Suggestions and recommendations to improve and support business activities.
  • Serves as Confidential liaison between technical personnel and non-technical personnel.
  • Coordinate and provided guidance to QA team
  • Schedule, attend and record meetings notes, actions, issues, and status

Environment: SAP, Oracle, Java, SharePoint, XML, Web Services, JavaScript, Quality Center, Microsoft Office, DbVisualizer, Visio, Deloitte IndustryPrint Process Modeler, SnagIT, Agile, Windows7.

Confidential, Wayne, PA

Sr. Business System Analyst

Responsibilities:

  • Gathers business requirements through Confidential variety of techniques such as work sessions and interviews
  • Prepares business requirements and process definition for MDM initiatives and governance processes
  • Prepares Data Mapping requirements for Logical and Physical Data
  • Analyzes and documents client complex business requirements and processes and communicates these requirements to appropriate parties.
  • Plans and designs complex business processes and system modifications.
  • Provides front line systems support to Medical Communications and other business functions
  • Manage and develop Business Object Reports per business needs
  • Perform data analysis as needed
  • Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all client requirements are incorporated into the system design. works closely with stakeholders examining existing business models and flows of data and designs an appropriate improved IT solution and works closely with developers
  • Suggestions and recommendations to improve and support business activities.
  • Serves as Confidential liaison between technical personnel and non-technical personnel.
  • Coordinate and provided guidance to QA team and leading the UAT.
  • Schedule, attend and record meetings notes, actions, issues, and status

Confidential

Lead System Integrator

Responsibilities:

  • Preparing the Functional and Technical Specification Documents.
  • Document the architecture and integration process for existing legacy systems and Quantum system
  • Document the data requirements and data mapping for the system.
  • Design Data Flow Diagrams, Sequence and Use Cases.
  • Lead the off-shore and on-site development team.
  • Consolidated and documented the requirements.
  • Organize and facilitate release planning, daily stand-up meetings.
  • Coordinate and provided guidance to QA team
  • Schedule, attend and record meetings notes, actions, issues, and status

Confidential, Philadelphia Region, PA

Sr. Business System Analyst

Responsibilities:

  • Conducted user interviews to determine business requirements, consolidated and documented the requirements.
  • Organize and facilitate release planning, daily stand-up meetings, sprint planning and Scrum related meetings.
  • Schedule and prepare meetings minutes, actions, issues and status
  • Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements.
  • Preparing Current and Future State Process diagrams for re-engineering the existing systems
  • Preparing the Functional and Technical Specification Documents.
  • Document the architecture and workflow process for existing trading systems.
  • Document the data requirements and data mapping for the system.
  • Design Data Flow Diagrams, Sequence and Use Cases using UML.
  • Lead the project and UAT.
  • Providing design solutions to GUI based applications.
  • Prepare project schedules and weekly / daily status reports regularly to communicate project status to project stakeholders.
  • Coordinate and provided guidance to QA team
  • Schedule, attend and record meetings notes, actions, issues, and status

Confidential, Wayne, PA

Sr. Technical Business System Analyst / Manager

Responsibilities:

  • Interface with executives and business owners to identify, develop and document business requirements.
  • Preparing the Functional and Technical Specification Documents.
  • Design and document the architecture of Recovery Automation System.
  • Design Data Flow Diagrams, Sequence and Use Cases using UML.
  • Lead the development team.
  • Prepare project schedules and weekly status reports regularly to communicate project status to project stakeholders.
  • Prepare and documented the Test Scripts and User Training documents.
  • Coordinate and provided guidance to QA team and UAT.

Confidential, Baltimore, MD

Sr. IT Business System Analyst / Project Lead

Responsibilities:

  • Determine and recommend optimal solutions to address business requirements with consideration of company profitability objectives.
  • Prepare and maintain project schedules and weekly status reports regularly to communicate project status to key stakeholders.
  • Schedule and prepare meetings minutes, actions, issues and status
  • Prepare and review test plans and facilitate test execution to ensure the system meets requirements.
  • Review and prepare Transition documents for Cash Notification System.
  • Conduct user interviews to determine business requirements, consolidated and documented the requirements.
  • Lead the DR Team for DR Testing.
  • Develop and Implement OLEDB connectors for SQL Server.
  • Prepare project report for lotus domino migration from 7 to 8.5.2 and leading the lotus migration team.
  • Play instrumental role in DMG up-gradation project and Window 7 project.
  • Leading the User Acceptance Testing
  • Implement Best Practices Guidelines.

Confidential, Wayne, PA

IT Business Analyst / IT Manager

Responsibilities:

  • Interfaced with executives and business owners to identify, develop and document business requirements.
  • Prepared Project Reports that include BR30, MD50, MD80 and CV40 documents for many systems.
  • Prepared Microsoft Project and WBS to assign the tasks to other team members.
  • Determined and recommend optimal solutions to address business requirements with consideration of company profitability objectives.
  • Prepared and maintain project schedules and weekly status reports regularly to communicate project status to key stakeholders.
  • Prepared and review test plans and facilitate test execution to ensure the system meets requirements.
  • Conducted user interviews to determine business requirements, consolidated and documented the requirements.
  • Schedule and prepare meetings minutes, actions, issues and status
  • Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements.
  • Used UML to produce use case models and sequence diagrams as part of the detailed design of interfaces.
  • Designed Data Flow Diagrams (DFW), Entity Relationship Diagrams (ERD) and web page mock ups using Microsoft Visio.
  • Worked with Vendor Management Team.
  • Document the data requirements and data mapping for the system.
  • Prepared and presented Power Point presentations to Business Stake Holders / End Users.
  • Prepared and documented the Test Scripts and User Training documents.
  • Designed and documented the entire solution architecture for many machine critical applications.
  • Developed Confidential detailed knowledge of existing systems and technologies within the company to understand how they should be appropriately leveraged to enhance business process and company scalability.
  • Liaised between the business units, technology teams and support teams.
  • Engaged successfully in multiple initiatives simultaneously and worked independently with users to define concepts.
  • Performed an instrumental role in conversion of Lotus Notes applications into Oracle.
  • Provided solutions in Execution, Transmission and Loading of Master Data into Oracle database.
  • Participated in analysis and creation of Logical and Physical Data Models.
  • Prepared and reviewed Data Interface Mapping.
  • Participated and supervised in creating and tuning physical database objects (tables, views, indexes) to support normalized and dimensional models.
  • Coordinated and provided guidance to QA team.
  • Worked individually on most of the applications and also participated as Confidential team member in other applications in Confidential team of 5 or more.
  • Designed and developed many agents in the combination of Lotus Script and JavaScript.
  • Generated reports to validate user input using Workflow and business related Notes and Web agents.
  • Designed and developed Confidential dynamic security profile maintenance database that allows for multiple levels of access to various external (web) users of the system.
  • Played instrumental role in migration of Notes databases from version 6.5 to R7 and 7.0.3 to 8.5
  • Prepare UAT set up and leading the UAT.

Environment: Lotus Domino 8.5.2, 7.x, Oracle, Oracle Financial modules, Lotus script, HTML, XML, Web Services, JavaScript, AJAX, Dojo, SSL, CSS, Teradata, Quality Center, PPM, Microsoft Project, Microsoft Office, Starteam, Visio, Photoshop, Team Studio Analyzer, SnagIT, RAD, Prototype, Agile, Waterfall & Spiral Methodologies, 2000/XP, Vista, Windows7.

Confidential, Wilmington, DE

Business / Technical Analyst

Responsibilities:

  • Involved in gathering requirements, analysis, designing and implementation.
  • Prepared business workflow charts.
  • Prepared and documented design definition document.
  • Prepared project schedules and weekly status reports regularly to communicate project status to project stakeholders.
  • Prepared and documented the Test Scripts and User Training documents.
  • Used Team Studio Analyzer to analyze the databases and to fix problems
  • Documented the entire system design, procedures.
  • Involved in Preparation of Test Scripts, Testing databases functionality and fixing the problems found in the migration process
  • Prepared BR30, MD50, MD80 and CV40 documents.

Confidential, Wilmington, DE

Business Consultant (SAP R/3 (GL, AR, AP)

Responsibilities:

  • Gathered requirements from the client and configuring the systems based on the requirements.
  • Configured Enterprise Structure, Financial Accounting Global Settings, General Ledger Accounting, Accounts Payable and Accounts Receivable.
  • Configured Master Data settings in GL and Sub Ledgers, GL-Bank Account Integration, House Banks Settings, Electronic Bank Statement, Lockbox, Bank Reconciliation, Bank Calculation.
  • Configured settings for Company code, Fiscal year variant, Chart of accounts, posting period variant, field status variant and field status groups.
  • Set up Lockbox and House Banks.
  • Configured Account groups and retained earning accounts to create GL Master.
  • Created Bank Master data, House banks, G/L accounts for each bank account.
  • Created reconciliation accounts for vendors and customers.
  • Customized screen layouts for document entry at account/document levels, settings for clearing, for posting in foreign currencies, for exchange rate differences and gains and losses on valuation.
  • Configured Automatic Payment Program for out-going payments in Accounts payable.
  • Configured trading partners for vendor/customers.
  • Configured internal orders, order types and settlement profiles.
  • Created Master record, house bank creation, automatic payment program configuration, Interest Calculation Configuration in Accounts Payable.

Confidential, Philadelphia, PA

Technical Consultant

Responsibilities:

  • Designed and documented the entire solution architecture for many machine critical applications.
  • Developed Confidential detailed knowledge of existing systems and technologies within the company to understand how they should be appropriately leveraged to enhance business process and company scalability.
  • Conducted user interviews to determine business requirements, consolidated and documented the requirements.
  • Liaised between the business units, technology teams and support teams.
  • Engaged successfully in multiple initiatives simultaneously and worked independently with users to define concepts.
  • Coordinated and provided guidance to QA team.
  • Performed an instrumental role in migration of Notes databases from version 5.x to R6.
  • Prepared and documented the Test Scripts and User Training documents.

Confidential

ERP Consultant - Oracle Financials (11iGL, AR, AP, PO, OE, INV)

Responsibilities:

  • Gathered and analyzed business requirements
  • Prepared the BRD(Business Requirements document) and Functional documents
  • Prepared weekly status reports
  • Defined specifications analyzed business requirements, studied and analyzed the GL, AR, AP, OE, and PO.
  • Created Confidential set of Books, Chart of Accounts with Accounting Flex fields
  • Customized and generated Financial Statement Generator (FSG) Reports
  • Created Auto Accounting Rules as per Customer Requirements.
  • Defined Locations, Buyers, Approval Groups, and Purchasing Options in Purchasing.
  • Assigned Employees’ Approval Groups.
  • Customized lockbox transmission formats.
  • Defined user auto Invoice grouping rules, user lock boxes.
  • Transferred order details to oracle Receivables for Invoice creation
  • Involved in Customization and testing of the Oracle applications system in AR
  • Entered and process different transactions like Invoice, Debit Memo, credit Memo, Deposit.

Confidential, Philadelphia, PA

Senior Developer

Responsibilities:

  • Designed and documented the entire solution architecture for many machine critical applications.
  • Developed Confidential detailed knowledge of existing systems and technologies within the company to understand how they should be appropriately leveraged to enhance business process and company scalability.
  • Conducted user interviews to determine business requirements, consolidated and documented the requirements.
  • Worked individually on most of the applications and also participated as Confidential team member in other applications in Confidential team of 5 or more.
  • Designed and developed many agents in the combination of Lotus Formula Language, Lotus Script and JavaScript.
  • Generated reports using Workflow and business related Notes and Web agents to validate user input through the web & notes.
  • Designed and developed Confidential dynamic security profile maintenance database.
  • Performed an instrumental role in migration of Notes databases from version 4.6 to R5.0.
  • Prepared and documented the Test Scripts and User Training documents.

Confidential

Developer

Responsibilities:

  • Developed web-enabled application using different formatting standards and security implementations supported by DOMINO.
  • Studied the business process of the company, prepared system requirements specification document.
  • Involved in designing the system using the Notes features such as navigators, actions and sub-forms.
  • Designed views for presenting the information as per the client requirement.
  • Generated reports in MS-Word using Lotus Script and VBA Scripting.

Confidential

ERP Consultant - Oracle Financials (10.6 /10.7 - GL, AR, AP, PO, OE, INV)

Responsibilities:

  • Defined specifications, analyzed business requirements, studied and analyzed the GL, AR, AP, OE, PO, INV.
  • Created Confidential set of Books, Chart of Accounts with Accounting Flex fields.
  • Setup Multi Language, Multi Reporting Currency, Multi Organization.
  • Consolidated, revaluated, and translated different set of books.
  • Customized and generated Financial Statement Generator (FSG) Reports.
  • Created Auto Accounting Rules as per Customer Requirements.
  • Involved in Customization and testing of the Oracle applications system in GL.
  • Defined Locations, Buyers, Approval Groups, and Purchasing Options in Purchasing.
  • Created and update Descriptive Flex Fields.
  • Customized lockbox transmission formats.

Confidential

Audit Assistant / Financial Consultant

Responsibilities:

  • Conducted and finalized Statutory, Internal & ABC Audits, including preparation of Statutory Financial Statements. Taxation & Certification work and Staff supervision & training.
  • Prepared Trial Balance, Profit & Loss Account, Balance Sheet, Cash Flow, Funds Flow projections and project reports for working capital.
  • Developed operating procedures manual for the company, incorporating there-in Internal Control Measures of Stock, Cash & Bank, Fixed Assets and other areas.

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