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Salesforce Developer Resume

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Washington, DC

SUMMARY

  • Over 7+ years of experience in IT industry with strong experience in Salesforce.com and Web Development and over 5 years of working experience with Salesforce.com as Administrator and Developer on various applications.
  • Experience in Proven ability to integrate business processes across disparate systems. Experience with Salesforce.com developer toolkit including Apex Classes, Controllers
  • Proficiency in Object Oriented Languages like C++, Java, JSP, Servlets and other Java technologies.
  • Designed SSO page using Spring MVC architecture, Core Java, JSP, JSF, Servlets, ANT and XML.
  • Worked in Agile development environment including Scrum methodology.
  • Experience managing application development with full SDLC using agile environments.
  • Experienced in integration of Salesforce.com with external applications by usingWeb Services API,Metadata API,SOAP.
  • Integrated theWeb Servicesfor extracting the data from external systems
  • Proficient in developing and implementing Web service integration for third party applications(ERP Business systems, Flash Edge Databases).
  • Certified force.com developer with a good understanding of Declarative vs. Programmatic Force.com approaches.
  • Experience with enterprise - level integrations involving business-critical SQL Server 2005 or higher.
  • Experience in eliciting and writing business requirements and creating designs to meet those requirements, Back-end Salesforce development experience focused on data structures/data cleansing.
  • Hands-on design and development usingForce.comPlatform, Database Management Systems.
  • Experience with SalesforceCustomization,, creating profiles,roles, users, page layouts, email services.
  • Strong Knowledgeof SFDC standard Data structuresand familiarity withdesigning Custom Objects and Force.com platform and Force.com Sites.
  • Experience in Integration of Salesforce with in-house legacy ERP systems, using Apex Web services WSDL and outbound messaging.
  • Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service(SAAS)application running in Cloud Computing Environment.
  • Extensive experience using Sales force AdministrationProfiles, Creating Roles, Page Layouts, Org-Wide default,Sharing rules,Work Flows, Approval Workflow, Reports/Graphs and Dashboards.
  • Strong Implementation and Integration experience usingCustom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.
  • Proficient in using meta-data migration tools likeEclipse IDEand SalesforceApex Data Loader.
  • Proven ability to integrate business processes across disparate systems.
  • Experience with Salesforce.com developer toolkit including Apex Classes, Controllers
  • Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.
  • Experience in SQL Server 2005 or higher
  • Developed Business process document and Application process document by following Reverse Engineering methodologies.
  • Experience with enterprise-level integrations involving business-critical systems
  • Experience in eliciting and writing business requirements and creating designs to meet those requirements.
  • Able to think critically and present optimized solutions in their design.
  • Back-end Salesforce development experience focused on data structures/data cleansing.
  • Experience with additional software development technologies and methodologies.
  • Familiarity with configuration management concepts and tools.

TECHNICAL SKILLS

SalesForce.com: Force.com Web Services API, S-controls, Apex Classes, Apex Trigger, Visual Force, Force.com IDE for Eclipse, Apex deployment Tools, Ajax Toolkit for S-control, SF Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Custom objects, Page Layouts

Salesforce Technologies: Salesforce force.com, Apex Language, Apex Classes/Triggers, SOQL, SOSL, Visual force Pages/Controllers, S - Controls, Workflow, Approvals, Dashboards, Reports.

Salesforce Tools: Apex Data Loader, Force.com ID, ANT Tool

Languages: Java, SQL, Apex, JavaScript, HTML5, CSS, AJAX

Databases: MS Access, SQL server

Operating Systems: Windows NT /2000/XP Pro/ Vista, Windows Server 2008, Linux, Unix

Web Technologies: CSS, Web Services, HTML

PROFESSIONAL EXPERIENCE

Confidential, Washington DC

Salesforce Developer

Responsibilities:

  • Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC)
  • Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer’s issues
  • Developed Informatica workflows/worklets/sessions associated with the mappings using Workflow Manager
  • Involved in performance tuning of Informatica code and PLSQL scripts
  • Involved in Reviews as per ETL/Informatica standards and best practices
  • Scheduling of Informatica workflows/sessions using Autosys
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields
  • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
  • Used Salesforce for Contract Management, Accounts Management and Management reporting.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes

Environment: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.

Confidential, NYC, NY

Salesforce Developer / Admin

Responsibilities:

  • Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
  • Extensively engaged in managing the project SharePoint and create a structured and logical project document repository
  • Conducted SURVEYS to identify areas of improvement in the SharePoint
  • Use of data-loader, data exporter and migrated the attachments from legacy CRM to Salesforce, and also worked on salesforce to salesforce.
  • Involved in End to end testing and also gathering requirements to feedback from business users.
  • Used ETL cloud for integrating with third party applications by SaaS.
  • Used Sales Force Automation(SFA)for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
  • Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
  • Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
  • Developed and deployed workflows and approval processes for opportunities and products/ assets management.
  • Developed Unit test class for Apex class and worked for improving code coverage.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Involved in building of the Customer Portal in the organization.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Integrated Salesforce with Informatica on Demand for the proper mappings and extraction and transformation of data.
  • Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.
  • Created and used Email templates in HTML 5 and Visualforce.

Environment: Saleforce.com,, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, Santa Cruz, CA

Salesforce Developer

Responsibilities:

  • Performed the role of Salesforce.com System Analyst and Administrator.
  • Participated in business process analysis and Requirement Gathering Sessions & JAD Sessions.
  • Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep.
  • Implemented Lead Management, Case Management.
  • Reviewing the test cases provided by the QA team, and providing feedback.
  • Created workflow rules to send auto response emails, email alerts, field updates, and other tasks.
  • Integrated Microsoft outlook with Salesforce.com to track communication with the leads.
  • Designed and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
  • Designed and deployed custom tabs, validation rules, approval process, related lists, custom links and auto-response rules to automate business logic.
  • Designed various Reports for different user profiles based on the need in the organization.
  • Design User Manual and trained new joinees Business Users for all new implemented processes.

Environment: Salesforce.com platform, Apex Classes and triggers, Visualforce, Pages, Controllers, Data Loader, HTML, Java Script, Reports, Custom Objects, Custom Tabs, Eclipse IDE Plug-in.

Confidential, Irving, TX

SalesForce.com Administrator

Responsibilities:

  • Created custom objects, applications and custom report types.
  • Designed workflow rules, validation rules and approval processes for various functional and business requirements.
  • Created email-to-cases, automated-responses, assignment rules, email alerts and templates for Case Management.
  • Collaborated with other developersin performing unit testing and identifying bugs in the application.
  • Migration of the product from the test environment to the production.
  • Created web to lead, web to case and Email to case to direct leads and cases from the Internet and email appropriately to the user queues or users.
  • UsedSalesForce Automation for sale lead management, opportunity management, account&contact Management, approvals and workflows.
  • Created Queues, Groups and created assignment rules to assign leads to appropriate queues and users.
  • Maintained security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, list view rights.
  • Created workflows to assign tasks, field updates and outbound messages according to the business requirements.
  • Worked on page layouts, list views, custom reports, and record types.
  • Created search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Providing ongoingSalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow
  • Imported information from ACT and excel spreadsheets
  • Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Visual Force,SalesForce.com Data Loader, Security Controls, HTML, Java Script, Sandbox, Eclipse IDE Plug-in, Github.

Confidential

JAVA Developer

Responsibilities:

  • System Study- Understand the legacy system and the requirements for developing the Consolidated Application.
  • Played key role in the design for the implementation of this application.
  • Preparing the documentation for High Level design, Low Level design of the application and Process Flow of control for the entire application.
  • Designed the Web application implementing the Struts framework for Model-View - Controller (MVC) pattern to make it extensible and flexible.
  • Implemented the architecture with Struts-Config, Action Form classes and Action classes.
  • Developed the helper classes used by most of the components in this application.
  • Configured connection caches for JDBC connections.
  • Used extensive JavaScript for creating the Global templates that can be used across the JSP Pages.
  • Developed code for generating the XML requests required for calling the web services.
  • Developed code for processing the web service response obtained in XML as a String after calling the web Services using SAX parser.
  • Configured Logger, appender and layout using log4j.
  • Used Hibernate for Object Relational Mapping.
  • Used Ant 1.6.5 for building JAR s and WAR.
  • Rational Clear Case was used as Source and version control for rebasing and delivering the code.
  • Prepared Unit test cases as well performed Unit testing and Integration testing.

Environment: Servlet, JSP, EJB, Struts, Hibernate, LDAP, JNDI, HTML, XML, DOM, SAX, ANT, Weblogic Server 8.1, Oracle9i.

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