SUMMARY

• 15 plus years of experience in Program Management in Banking, retail, Communication, Food and travel industry
• Have can do attitude and get the work done the most efficient way by helping the teams and management
• Have managed and trained on Agile, Agile Engineering Best Practices, Project and Program management
• Owned change management program like Transformation program, Infrastructure programs, Agile Transformation program and technical/infrastructure programs, SAFe etc
• Have trained almost 500 plus employees on Project/Program methodologies methodologies
• Expert in leading change in organizations, relationship building and level setting based on the feedback from the executives
• Expert level skill set is Program Management, System and Process Analysis (JAD Sessions, Business Process Management, Resrouce Management, Change Management, Workshops, Interviewing, Surveying, Presentations to the teams and executives, Reporting, Facilitation, etc.), Team Management, Data Analysis, Business Analysis, Technical Solutions, Enterprise Strategy for executives, Business Process Re - engineering, Training, Workshop Facilitation, Requirement Management, Multi tasking, Mentoring and Coaching, Resource Management, Recruiting, Working and Managing geographically spread teams, Conflict Resolution, Product Management, PM principles Trainer, Continuous Improvement Leader, Six Sigma Black Belt Certified, Scrum Master, SAP HR ModulesSeasoned professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure.
• Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives
• Excelled in working as a Senior SAP Human Resource consultant, Team Lead, Manager, and Business analyst including full life cycle implementations with Waterfall and Agile methodologies with the combination of excellent organizational skills, communication skills, high work ethic and integrity.
• Expert in Time Management, Payroll, Benefits, OM, PA. Implemented wide variety of shift planning solution within SAP Time component based off on client’s requirements.
• Effectively training, motivating and mentoring onsite and offshore management
• Agile Management and Software Development with Extreme Programming Methods, Scrum, RAD and "Agile" RUP and Process Ownership
• Software professional with experience in business system analysis, requirement gathering, development of software specifications and client interaction.
• Experienced in creating and implementing a Test Strategy, from given Business Requirements and Technical Specifications.
• Well experienced in most aspects of SDLC including requirements gathering, design, analysis, development, integration, implementation, engineering, administration, enhancement, testing, production support, user interaction for IT and Telecommunication Enterprises.
• Exposure to Client/Server, Web Application developmental tools and Software development and design.
• Demonstrated ability to identify root causes of problems, consider both the long and short-term impact of proposed solutions and develop workable solutions.
• Ability to manage (Multiple) project tasks with changing priorities and tight deadlines. Ability to work well in a team.
• Skilled in PMO, CoP, budgeting and vendor management
• Open to Team related tasks, team meetings, team interaction and conference calls.
• Demonstrated ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, help team resolve conflicts constructively and ability and willingness to communicate when help is needed.
• Superior coordination of user acceptance testing of final IT infrastructure and software development deliverables through iterative evolutions.
• Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in support of time line and IT project deliverables.
• A Self starter with a positive attitude, willingness to learn new concepts and acceptance of challenges.
• Clear written and oral presentation of ideas, proposals and concepts.
• Ability to articulate alternative solutions and reasoning behind the alternatives.

TECHNICAL SKILLS

• Access
• SQL
• MS-Office
• MS Visio
• MS Project
• Business Objects
• Business Objects
• Crystal Reports
• Rational Rose
• Mercury Quality Center
• Lotus Notes
• Win runner
• Oracle applications
• Load Runner
• Active Directory
• Techonology Management
• PeopleSoft
• Microsoft Word
• Outlook
• Power Point
• Excel
• Microsoft Project
• Microsoft Access
• Agile Methodologies
• Web Trends
• Web Technologies
• Knowledge of Cordiant
• SAP HR-SAP Organizational Management
• TDD
• Personnel Administration
• Benefits Administration
• Time Management
• Payroll
• ESS/MSS
• SAP HR R/3 Versions - 4.0 B 4.6C 4.7
• ECC 5.0 and ECC 6.0
• Version One

PROFESSIONAL EXPERIENCE

Confidential, PA

Sr. Transformation Program Manager/Executive Coach

Responsibilities:

• Managing the program to coach exective, management, customers and teams on Agile and Program/project management practices, SAFe
• Working with Center executive to reshape the center for better processes and productivity
• Work with the executive to develop a strategy to perform better with the other centers, vendors and with the customer
• Managing,mentoring and coaching the Scrum Masters, acrum coaches, Business System Analysts, Project managers and teams
• Work as a management coach at times with management to adapt to agile environment
• Coaching various functional roles during agile adaptation and transformation and SAFe
• Working on the team building activities in the center
• Working closely with product owners on creating and grooming the product backlog
• Facilitating planning, review and retrospective meetings for the teams
• Work as a leader wherever the need is to drive the efforts in the successful direction
• Work as a co scrum master until new Scrum Master is confident in performing that role
• Helping the organization to define the Agile Maturity Model
• Working with the executives to build coalition interms of deriving the designs of the complex systems and participate in the decision making process
• Working with the leadership to define the adoption and strategy for the entire organization to Agile environment
• Work as a co-scrum master on new teams to help them grow into mature agile teams
• Teaching and implementing engineering best practices
• Trainied over 180 employees and consultants to Agile methodologies to be Developer, Product Owner
• Trained and coached Scrum Masters at the center level
• Evaluating and recommending appropriate tools
• Demonstrated ability to thrive in a highly ambiguous, fast paced environment where priorities shift rapidly Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions
• Work with teams and coach them on best practices of engineering to adapt
• Worked as a part of National PMO to drive intiatives
• Work wiith the teams to do Agile Project Plan, Release Planning etc
• Work with the center executive to address and resolve the on the go conflicts at the center and program level

Confidential, NC

Senior IT Program Manager/System Expert

Responsibilities:

• Evaluated the business and IT and proposed a strategy for the transition from Non agile to Agile
• Managed and owned the overall transition process
• Did executive presentations to get the buy in from the various businesses
• Drew the short term and long term plan for the SDLC
• Managed the Business and It relationship
• Worked as Scrum Master to rolemodel newly hired Scrum Masters on the teams
• Worked with the architecture to enhance user experience and did work with UI experts to
• Mentored the PMs and execs in the Agile direction
• Trained business and IT to perform efficiently in agile environment and be able to meet the expectation
• Plan the Sprint Planning meeting, daily scrums, retrospective meeting, release planning meeting
• Acted as Scrum Master as needed
• Acted as Agile Program/Project manager as needed
• Continuous interaction with the Business and IT teams to meet the either party’s expectation
• Monitor the Burn rate and mentor the teams on the process
• Manage multiple projects at a time
• First point of contact for Business and IT
• Worked closely with leadership and teams to all the process improvement efforts

Confidential, MN

Team Lead/Solutions Architect

Responsibilities:

• Team Lead for multiple end client delivery for various product life cycles.
• Implemented SAP HR and provided functional help and support in SAP modules with concentration on HR.
• Provided user assistance, collaborated with appropriate teams to get system fixes tested, and implemented for QA processes.
• Provided shift planning solution within SAP to various clients.
• Contribute to improvement of overall system/application architecture.
• Helped in providing and configuring reports for various executive dashboards.
• Verified all the test cases for Validation, Parallel, and UAT testing before transferring data to production system.