SUMMARY

• Having 6+ years of IT professional experience in Application Software Designing, Development, Testing and Implementation with 5+ years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as a developer and administrator.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing and Deployment.
• Extensive experience in designing Custom Objects, Custom Fields, Customizing Page Layouts, Workflow Alerts & Actions, Pick Lists, Record Types, Custom Tabs, Reports, Dashboards according to application requirements.
• Performed Validation Rules, work flows, e - mail services and approval processes using customization and Apex.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader to insert, upsert and bulk import or export data for Objects from comma separated values (CSV) files.
• Worked on Chatter and Mobile development with Salesforce1.
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Experience in Salesforce Integration using REST, SOAP Web Service and Apex Programming
• Knowledge on creating Lightning components and Lightning Applications.
• Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
• Experience in working with Salesforce.com sandbox and production environments.
• Experience in web technologies like HTML, XML, JSP, CSS, JavaScript, and WSDL.
• Good knowledge in AppExchange Applications for integrating with Third-party applications.
• Excellent knowledge of customer focused IT delivery methods and strong de-bugging and documentation skills.
• Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.
• Adaptable to diverse work environments, technologies and systems.
• Demonstrated ability to complete projects within the established deadlines.

TECHNICAL SKILLS

CRM: Sales Force(Sales/Service)

Salesforce.com: Apex, Visual force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Salesforce.com, Roles &Profiles

Languages/Methodologies: Apex, Visual force, C#, XML, UML, JavaScript, Agile, N-tier Architecture, Java, J2EE

Technologies: Salesforce, Apex C#, Java, JavaScript, SQL, VHLD.

Tools: and Utilities: Data Loader, Force Eclipse IDE, Ant, Visual Studio Visual Studio Team Suite,Subversion, IE Web Developer, Mozilla Firebug, SaaS.

Web/Application Servers: Tomcat Server, IBM Web Sphere

Databases: Oracle, SQL server 2000/2005/2008

ETL Tools: Talend, Informatica Cloud Services

PROFESSIONAL EXPERIENCE

Confidential, Franklin lakes, NJ

Salesforce Developer

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce and Configured of Salesforce.com application for various modules Accounts, Contacts, Lead and Activity.
• Worked on Web to lead, Web to case, Email to case, Case Assignment rules, Lead Assignment rules and Lead conversion.
• Wrote triggers to process incoming service e-mail requests from customers to automatically create new case records.
• Set up Users, roles, profiles and Security settings.
• Migrated from sandbox to production and force.com IDE.
• Customized records types, tabs, list views, column fields, page layouts and forms.
• Extensively worked on salesforce app design and development
• Generated SOQL queries upon request.
• Created Workflow alerts, and automated email response and used series of Ant Scripts to commit and pull files from GitHub.
• Wrote Test Cases for Classes and Triggers.
• Created Visualforce pages that uses the lightning components and Apex Classes.
• Used the sandbox for Testing and migrated the code to the deployment instance after testing.
• Set up remote site settings using end point URLs in client side SFDC using SOAP API.
• Consumed the partner WSDL and Apex WSDL and wrote the Apex code in client side to perform real time SOAP integration between two systems.
• Created a custom label in salesforce to establish the connection with the source system as a part of integration.
• Wrote Mock Test class for the Web services to check for the 75% code coverage.
• Used the wrapper classes in Apex coding extensively.
• Followed the governor limits while writing the Apex code.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, JavaScript, Workflow & Approvals, Reports, GitHub, Jenkins, SOAP, REST, SOSL, WSDL, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Confidential, San Ramon, CA

Salesforce Developer

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Created user Roles and Profiles, security controls and sharing settings.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization. .
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Worked on Apex classes, controllers, controller extensions.
• Created Visualforce pages and Visualforce components to achieve custom functionality.
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business
• Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.

Environment: Saleforce.com platform, APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.

Salesforce Developer

Confidential

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the Apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed APEX Classes, Controller Classes and Triggers for various functional needs in the application.
• Developed and deployed Workflows and Approval processes for Opportunities and Products/ Assets Management.
• Implemented the requirements on salesforce.com platform and force.com IDE plug-in using Eclipse.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives.
• Created and used email templates in HTML and Visualforce.
• Create Dashboard and Reports for the business users.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data loader, uploading data in .csv files into Salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

SFDC Developer & Administrator

Confidential

Responsibilities:

• Worked on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
• Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls
• Analyzed basic business requirements and designed solutions using Apex classes, triggers, and Visual Force pages.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization
• Use Data Loader to insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.
• Resolved Salesforce.com usage problems.
• Review AppExchange applications for functionality and security risks.

Environment: Salesforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java/J2EE Developer

Responsibilities:

• Written XMLDocumentTypeDefinition (DTD) to get data from GPSIS in specific format.
• Modified current database design to accommodate required changes.
• Design/Develop personal measure module in IBSC to manage individual client’s personal measures.
• Utilized existing STRUTS framework as well as written Action Dispatchers, JDBC Mappers, JSPs Custom Tags.
• Integrate module in current application and test in various environments like Test, Pre-Production, and Production.
• Add measure information popup to the current scorecard JSP.
• Created DIV layer in the JSP which consists of all measure details.
• Written JavaScript functions to show/hide/print popup.
• Modified existing CSS files to meet GPSIS display and print standards.
• Switch from own SQL/JDBC Mappersto Hibernate persistence classes (Object/Relational mapping), which subsequently improves performance. Used Hibernate 3.0 API.
• Used AJAXmethodology to enhance current user hierarchy display.
• Involved in testing applications in different stages e.g. TEST, Preproduction, and Production.
• Involved in Critical Bug fixes and Enhancement of application.
• Used Subversion to implement version control System.
• Carry out rigorous project plans and promptly meet deadlines to fulfill customer requirements.

Environment: Java 1.4, J2EE, JEE, JSP, JavaScript, DB2, JMS, Web Logic 8.1, Apache Struts, PVCS, JUnit, Hibernate 3.0, AJAX, Lotus Notes, Windows XP, Novell Networks, Text-pad, Microsoft Office 2003.