SUMMARY

• Salesforce.com developer/ Administrator having 8+ years of experience in IT industry and having 4+years of experienceas a Salesforce CRM Administrator, Developer and Consultant with good working knowledge in all areas of a software development lifecycle like business requirements gathering, analysis, design, development, testing, documenting, deploying and production support.
• 3+ years of IT experience in analysis, design, implementation usingSalesforce.com configuration, apex and visual force development, Apttus CPQ, CLM configuration and Development, Java, J2EE applications.
• Experience in designing and developingApex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Experience in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
• Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers, SOQL.
• Strong hands - on experience in using SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Integrated ERP, CRM and e-Commerce and third party applications with each other using Web Sphere, Web Methods and Jitterbit.
• Deployment experience using Force.com IDE and change sets as well as hands on Sandbox management experience.
• Hands on experience with data migration toolsImport Wizard Apex Data Loader Jitterbit Cloud Data LoaderandInformatica Cloud Data Loader for Salesforce
• Extensive experience in building Custom Applications that includes administration, configuration, customization and data migration withinSalesforce.com platform.
• Proficiency in installing App Exchange applications.
• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.
• Extensive experience inbulk data migrationandintegrationusingApex Data Loader.
• Experience with enterprise integration tools and extract, transformation and load (ETL) tools like Informatica, Mulesoft, Jitterbit.
• Worked extensively on varioussalesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Contracts, Cases, Leads, Campaigns, Reports and Dashboards
• Hands-on experience in working with Force.com service cloud, sales cloud, marketing cloud.
• Experience in security and sharing model, Salesforceconfiguration, desktop/mobile integrations
• Experience in developing Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Extensive experience with Data management and Reporting with strong analytical skills.
• Experience in creating new user accounts and configuringSalesforce.com to fit security needs at the user and organization levels.
• Hands on experience in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the Apex Programming by creating/using the Classes,Triggers,Standard Controllers,Custom Controllers,Controller Extensions andWeb Services API.
• Developed Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Extensive work experience using Force.com Web services API for implementing web services in the application for access to data from different users.
• Experience in web technologies like HTML, XML, CSS, JSP, JQuery, JavaScript
• Excellent communication and inter-personal skills, technical documentation and reporting skills, accustomed to working in both large and small team environments.
• Good leadership qualities to support the goals of the organization

TECHNICAL SKILLS

Force.com: Apex Language, Apex Classes, Apex Triggers, SOQL, Visualforce (Pages, Components & Controllers), S-Controls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com, Eclipse IDE Plug-in

Business Process: Service Requests and Activities, Opportunities, Quotes and Proposals, Campaign Management, Case Management

Languages: C, Java, pex, JavaScript, SQL, Python

Database: Microsoft SQL Server, MS Access, MYSQL

Tools: Data Loader, Workbench, Eclipse IDE, Iframe, Canvas

Platforms: Windows, Windows Server, MS Word, MS PowerPoint, MS Excel, MS Project

Operating Systems: 2003/XP/2000/NT/98/95, MS-DOS, UNIX

Web: HTML5, XML, CSS, JavaScript,CSS/CSS3, AJAX, Visual Studio, Angular JS

PROFESSIONAL EXPERIENCE:

Confidential, CT

Salesforce Developer

Responsibilities:

• Intensely worked withApex ClassesandVisualforce Pages.
• Developed various Salesforce.com Standard Objects including Accounts, Contacts, Loads, Opportunities, Reports, Dashboards, Events and Tasks.
• Implemented major and minor enhancements on standard objects Accounts, Contacts, and Opportunity and custom object Quote.
• Worked on developing lightning application and components.
• Was responsible for performing all tasks required to develop, implement, and support the Salesforce.Com application integration of the Apttus CLM Quote to Cash App Exchange product. These tasks include but are not limited to: attending requirements gathering sessions, developing design documents, developing and supporting the Apttus CLM app, APEX coding, testing, and supporting the system.
• Worked on data integration, data clearing, data transfer from third party API’s with requested permission sets using APEX data loader.
• As a PHP and Salesforce developer my responsibility is to build wrapper APIs for Xero and QuickBooks over Heroku stack.
• Managed apttus application, releases, and future upgrades
• Created and maintained the documentation for Design, Migration and Integration.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Data Migration and manipulation using tools like Data Loader and Demand Tools and Jitterbit for salesforce.
• Working with Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration.
• Creating new Profiles, Roles, Permission sets and managing OWD.
• Created Custom fields, pick lists, dependent pick lists, andvalidation formulasto the custom objects.
• Createdpage layouts, search layouts and views to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Hands On Experience and Expertise required for implementing Apttus CLM Quote to Cash product.
• Created acentral 'dashboard'of key client data - including relevant financial information - that advisors could access easily in one place.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• UsedEclipse IDEand Change Set for deploying classes, pages, triggers and Approval Processes.
• Used XML as data communication between Salesforce and the external system.
• Used REST Web services for communicating with external systems.
• MonitoringSalesforcerelease management cycles.
• Lead and coordinated with offshore development teams during development in various sprints of the project.

Environment: Salesforce.com platform, Apex Language, Lightning, S-Objects, SOQL, SOSL, Visualforce Pages, Salesforce-Heroku-Xero, Salesforce-Heroku-QuickBooks, Salesforce-Heroku-Chargify, Data Loader, Custom Settings, Web Services API, Sales Cloud, Service Cloud, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Java Script, Test Classes,, DML Queries.

Confidential, Newark, NJ

Salesforce Developer

Responsibilities:

• Managed team to implement the documented requirements and reports, assisting in all configuration activities.
• Coordinated work assignments with developers and Administrators throughout the product development life cycle.
• Designed and developed workflow rules, validation rules, and customizations within SalesForce.com.
• Developed Apex classes, Visualforce components and extensions.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com
• Email to case functionality to helps customers get fast answers to questions and to receive automatic notifications when content of interest is created or updated. This feature ensured that the employees always received up-to-date information.
• Experience working in marketing cloud, user management, profile configuration, mobile configuration.
• Defined and executed testing scripts for functional and integrated test.
• Worked on configuration and integration tools like Canvas and Iframe
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
• Implemented/Implementing Security Settings and configured profiles and permission sets.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Used Apttus CPQ to configure, price and quote deals which improved the salesprocess.
• Developed wave dashboards using Salesforce platform as the backend
• Created Wave datasets from using internal Salesforce data and external data sources
• Build applications using the Eclipse IDE.
• Ad-hoc creation of dashboards based on reports and key performance indicators for chief executives.
• Used SOQL for data manipulation needs of the application using platform database objects.
• Participate in design meetings and contribute to technical approach.
• Implemented search, filtering, and tagging features to make it easier for sales to locate relevant marketing content and documents in SalesForce.com CRM Content.
• Maintaining the SCRCS (Source Code Revision Control System)
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Used the sandbox for testing to ensure minimum code coverage for the application to be migrated to production

Environment: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Marketing Cloud, Email Services, Security Controls, HTML, Java Script, WSDL, Sandbox, Eclipse IDE Plug-in, SOAP

Confidential, Secaucus, NJ

Salesforce Developer/Admin

Responsibilities:

• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic..
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Designed REST/SOAP based services.
• Used SOQL for data manipulation needs of the application using platform database objects.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Implemented Inside sales telephonic plug-in application implementation
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.
• Involved in architectural discussions around real time synchronization of SharePoint Document libraries with Salesforce content Libraries.
• Created and used Email templates in HTML and Visualforce.
• Worked on the security level setting in the company for all the levels.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Responsible for setting up web service integrations.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Environment: Saleforce.com platform, Apex, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, REST, Email Services, Sales cloud, Service cloud, Marketing cloud, Security Controls, Visualforce Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, Omaha, NE

Salesforce.com Consultant

Responsibilities:

• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
• Intensely worked with Apex, S-Controls, Triggers, API integration.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Environment: Salesforce.com Platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java Developer

Responsibilities:

• Involved in the analysis, design, implementation, and testing of the project.
• Involved in fixing bugs and unit testing with test cases using JUnit.
• Implemented the presentation layer with HTML, XHTML and JavaScript.
• Wrote complex SQL and Stored procedures.
• Developed web components using JSP, Servlets and JDBC.
• Designed tables and indexes.
• Developed user and technical documentation.
• Implemented database using SQL Server.

Environment: s: Java, JSP, JUnit, Eclipse IDE, Servlets, JDBC, JavaScript, MySQL.

Confidential

Java Developer

Responsibilities:

• Analyzed the system, and gathered all the requirements.
• Designed use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
• Developed presentation tire using HTML, JSP and Java Script.
• Involved in the configuration, development, and deployment of EJBs, and JSPs & Servlets in Web logic Test Environment.
• Designed and developed Session Beans for implementing Business logic.
• Designed and developed technical specifications using design patterns and OO methodology.
• Designing solutions using angular JS, HTML
• Involved in development of the server side business logic using Action Classes, Action Forms, Helper classes and DAO access layer classes.
• Involved in writing ANT script for application deployment.
• Involved in all phases (Unit/Integration/System) of testing.
• Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Web Services, EJB, Servlets, SOAP, XML, ANT Build Scripts.