SUMMARY

• Business Analyst with over 7 years experience in Finance & Banking Domains
• Seven years of extensive experience in Business Analysis in Mortgage - Origination and Servicing, Retail Banking domains to IT Research and Development. Well versed in techniques of Requirement Elicitation, Requirements Management, Gap Analysis, Project Tracking, Risk Mitigation. Strong contributor towards timely and successful completion of complex software projects.
• Innate ability to analyze, research and delve deep into processes leading to process improvements. An attentive listener, excellent team player, individual contributor with excellent communication skills.
• Adept in Agile methodology and support Product Owner in creating product Backlog. Elaboration of User Stories into Use Case Models, Data Flow Diagrams, Activity Diagrams and State Chart Diagrams with an in-depth understanding of Object Oriented Design (OOD) principles
• Proficient in conducting interviews, steering Joint Application Development (JAD) sessions and brainstorming sessions, User Story grooming, facilitating Retrospective and Review sessions
• Collaborative experience in developing and conducting Test Cases and User Acceptance Testing (UAT)
• Oversight for implementation of the Agile Methodology using Requirements management tools like JIRA and MS Excel for tracking tasks & efforts and report average age and resolution time reports
• Maintain Requirement Traceability Matrix (RTM) to track & ensure implementation of the Functional and Non-Functional requirements
• Prepare Burn-down Chart for timely execution of projects
• Experience in using SQL Queries to validate Business Rules in projects
• Sound analytical, and logical thought process founded on a strong academic background. Excellent interpersonal, and problem solving skills
• Good at conflict resolution management by facilitating requirement workshops

TECHNICAL SKILLS

Business Modeling Tools: UML CASE Tools, Rational Rose, MS Visio

Processes: SDLC, Waterfall, Agile Modeling

Requirements Management: IBM DOORS

Repository Management: Rational ClearCase

Project Management: MS Office Suite, MS Project

Databases: MySQL, Oracle, MS Access

Wireframe: MS Paint

Operating Systems: Windows, Linus, Unix

Programming Languages: C++, Java, Scheme, SQL, JavaScript, HTML, PHP, XML, CSS

PROFESSIONAL EXPERIENCE

Confidential

Business Process Analyst

Responsibilities:

• Worked with Product Owner to formalize the scope and vision of the project
• Conducted release planning and story workshops ahead of scrums
• Supported the Product Owner in compiling User Stories for Product Backlogs
• Involved in elaborating the User Stories into Use Case, Activity and State Chart Diagrams for the Online Application, Credit Analysis and Underwriting, Decision Making and Collateral Management using MS Visio
• Validated the Business Rules for the Loan Decisions using SQL queries
• Participated in Sprint Planning for User Story estimation and finalize Sprint Backlog
• Assisted developers in using refactoring to restructure code during the lifecycle of the project
• Assisted in test case development and then testing it with the QA team
• Maintained Requirement Traceability Matrix (RTM) to track Test Cases with the User Stories using MS Excel
• Maintained and tracked issues using JIRA
• Participated in Daily scrum meetings, Sprint Review and Retrospective review sessions
• Tracked Sprint progress using Burn-down chart
• Coordinated in User Accepted Testing with end users

Confidential

Business Systems Analyst

Environment: Agile, MS Office Suite, MS Visio

Responsibilities:

• Facilitated project vision development by Product Owner
• Supported Product Owner in compiling Product Backlog
• Assisted in preparing Business Rules Document (BRD) for Loan Decision and Closing, Billings and Payments, Collections and Role Based Security using MS Word
• Participated in Sprint Planning meetings for User Story estimation, used story point technique
• Helped the Agile team in prioritizing User Stories using MoSCoW technique
• Involved in User story grooming for Application and Loan Submittal and Loan Servicing using MS Visio
• Maintained Requirements Traceability Matrix (RTM) in MS Excel to track requirements fulfilment in relationship with test cases, Use cases and features implementation
• Coordinated Sprint Review and Retrospective sessions
• Involved in developing Test Cases and assisted with UAT
• Assisted in documenting User Manual using MS Word

Confidential

Business Analyst

Environment: Agile, MSOffice suite, Rational Rose, JIRA, MS Paint

Responsibilities:

• Assisted End users and Product Owner in developing User stories for Product Backlog
• Creating Mock Screen Layout for the front end display using MS Paint
• Involved User Story grooming by capturing the Business rules and creating Sequence diagrams for Online Remittance, Scheduling recurring payments and Recipient management of QuickPay using Rational Rose
• Assisted the Scrum team in breaking down complex user stories (Epics) in Scheduling funds and Recurring Payments into small user stories
• Developed test cases with Test Lead and assisted in UAT
• Tracked issues using JIRA for ensuring resolution
• Assisted in maintaining Kanban board during sprint meetings
• Participated in Daily standups, Sprint planning meetings, and retrospectives.

Confidential

Research Analyst

Environment: MS Windows, PADS2000 (PCB designing Software), MSWord, MS Project

Responsibilities:

• Carried out Time Scheduling and Resource Allocation in Project Planning using Gantt charts using MS project
• Eliciting Requirements from the Stakeholder and SME’s to freeze Product Specification and Hardware Interfaces for Project Planning
• Carried out design of IVDT using PADS2000
• Defined a process for liaising with local Industry for PCB manufacturing, assembly, testing and component indigenization
• Maintained the document control for the project
• Assisted testing team in Unit Testing, Integration Testing and System Testing
• Prepared user manual in MS word and demonstrated the product to end users