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Lead Successfactors Consultant Resume

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CaliforniA

SUMMARY

  • Over 10+ years of experience in Information Technology industry providing SAP solutions for developing and implementing Human Capital Management.
  • Over 3+ years of experience in SuccessFactors Software as a Service (SaaS) modules such as Employee Central (EC) - Core HR, Time Off, Position Management & Benefits and SuccessFactors Performance Management & Goal Management (PM and GM)
  • Proven ability to improve the effectiveness of User/Employee development through the implementation of SuccessFactors
  • Provided project leadership and solution expertise during complete life-cycle implementations of Employee Central solution resulting in on time and on budget delivery
  • Expert at translating business goals and system requirements into Employee Central (EC) solutions through effective configuration, workshop delivery, system configuration and testing.
  • Expert industry experience gained while serving as SuccessFactors Consultant, Technology Analyst, and/or SAP Consultant for more than 9 implementations which includes three SuccessFactors Employee Central, Performance and Goal Management, SAP HCM Implementation Projects and End to end SAP ECC implementation. Also worked on SAP Support projects.
  • Effectively managed quarterly releases of SuccessFactors system and coordinated with SAP for Incidents raised in Launchpad SAP support
  • Apart from EC and PMGM, can provide support for RCM, ONB, LMS, Reporting and Analytics modules of SuccessFactors
  • Configuring Data models in EC, RCM - SDM, CDM, CSF CDM, HRIS Propagation, Workflow XML’s in EC and JDRM Requisition template, CDT Candidate Profile and Integration between RCM and EC
  • Providing administration for all modules EC, RCM, ONB, LMS, Reports and Analytics
  • ONB - Changing panels, notifications, creating reports and administration RCM>ONB>EC, Onboarding and Cross Boarding

PROFESSIONAL EXPERIENCE

Confidential, California

Lead SuccessFactors Consultant

Responsibilities:

  • Providing solutions to support tickets arose in remedy software related to Employee Central and Performance & Goals Management module in SuccessFactors
  • Attending HR Transformation, PRODUCTION CUTOVER Status updates, SuccessFactors knowledge transfer, SAP Defects and Handover meetings
  • Restructuring role based permissions RBP’s, creating new permission groups and permission roles
  • Analyzing new software releases and educating HR about new Opt-In updates
  • Initial load of employees data templates for new acquisitions and creating new number sequences, foundational data to accommodate employees from acquired company
  • Configuring business rules for new enhancements required in Employee Central module
  • Changing workflows, creating dynamic roles and dynamic groups for workflows
  • Creating and changing Alert messages and Email notifications in Admin center
  • Solving tickets related to Position Management, Time Off and Benefits
  • Helping global HR team in creating regular employees and contingent workers
  • Writing business rules and applying SAP solutions to solve system defects related to system
  • Providing support to users in creating internal & external positions and job requisitions
  • Solving issues in position to job requisition mapping from position org chart
  • Enabling fields and making changes to portlets in Employee Central module using manage business configuration in Admin center
  • Creating tickets in Launchpad support website related to application errors and coordinating with SAP to close defects
  • Solving issues with AdHoc reports, ORD and worked as reports administrator
  • Moving performance forms to back and forth in route maps and changing routing scales
  • Creating user manuals for commonly reported issues and circulating to team
  • Supporting interfaces to flow data downstream to ED, AD and other application systems
  • Creating reports using online report designer ORD for EC
  • Changing data model XML’s for HRIS mapping and propagation of fields in EC
  • Importing and Exporting data files related to Metadata Framework (MDF) objects
  • Solving issues related to Job classification, Job families, Job roles and position management
  • Changing leave of absence workflows related to Time Off
  • Adding custom fields to spot bonus portlet
  • Auto populating fields in employment information portlet for benefits service date, service date, FLSA status etc.
  • Configuring notifications to remind managers regarding their reports contract end dates
  • Downloading and uploading XML’s for SDM, CDM, CSF’s, Workflow rule and HRIS propagation and making changes according to business requirement
  • Creating HRIS sync jobs and Email notification alerts jobs in provisioning
  • Configuring position management, creating business rules for validating employee class and workflows for new position types
  • Creating business rules for Job info to position sync and position to Job info sync
  • Creating Mass changes for transactions involving job information portlet
  • Configuring 90 days transition rule for position management
  • Making changes to JRDM, Candidate Profile CDT, Career Sites and administration
  • Configuring Data models in EC, RCM - SDM, CDM, CSF CDM, HRIS Propagation, Workflow XML’s in EC and JDRM Requisition template, CDT Candidate Profile and Integration between RCM and EC
  • Providing administration for all modules EC, RCM, ONB, LMS, Reports and Analytics
  • ONB - Changing panels, notifications, creating reports and administration RCM>ONB>EC, Onboarding and Cross Boarding

Confidential, St Louis, Missouri

SuccessFactors Consultant

Responsibilities:

  • Attending meetings with business users and product manager.
  • Attending HR workshops with business users
  • Creating SAP Incidents in Launchpad SAP Support
  • Testing universal and admin opt-in’s released every quarter by SuccessFactors
  • Supporting Employee Central module
  • Configuring the XML’s for Succession Data model and Corporate Data model
  • Solving issues related to HRIS propagation
  • Configuring MDF’s based on company’s requirement
  • Configuring Associations and HRIS propagation.
  • Create EC workflows configuration
  • Develop user manuals, documentation, configuration workbooks for Success Factors Employee Central
  • Create RBP for target groups based on HR requirements
  • Design custom MDF objects to accommodate customer specific requirements for EC
  • Create target groups and handling administration related issues in SuccessFactors
  • Testing the interfaces with team and reporting status to product manager
  • Providing support to SuccessFactors issues
  • Solving integration issues and helping interface team to design and solve issues related to interfaces
  • Creating workflows, message definitions and alerts
  • Upload picklist for CSV picklist
  • Meet SLA and check remedy software for available tickets
  • Support HRIS team to upload data using employee import and MDF import’s using import and export data
  • Create Ad-Hoc reports and MDF reports using online report designer
  • Adding custom fields to job information portlet
  • Adding Employee ID to employee details portlet and writing business rules to populate employee id from biographical information portlet
  • Created business rule for work order end date, to report an error for end date in the past
  • Including new business units in dynamic roles along with persons
  • Solving login issues and providing user administration
  • Creating new permission groups and permission roles for view my pending request
  • Creating alert messages for contract end date of contingent workers
  • Solving issues related to contingent workers

Confidential

SuccessFactors Consultant

Responsibilities:

  • SuccessFactors Project Plan Preparation.
  • SuccessFactors EC Project Kick-Off.
  • EC project Team Orientation.
  • Engaged in 5 days requirement gathering sessions with client.
  • Business Requirement report preparation & requirement traceability matrix preparation.
  • Solution document designing.
  • Experience in Bizxpert Methodology - Implementation Methodology and Administrator tools.
  • Enabling setting in provisioning related to Employee Central, Time-off benefits.
  • Worked on all four data models: Corporate data model, country specific corporate data model, Succession data model, Country specific succession data model in Provisioning
  • Worked on association & propagation data model, picklist creation.
  • Worked on Generic objects\Meta data framework for clock in- clock out data.
  • Worked on RBP (EC, benefits), workflow & event reasons.
  • Enabling global benefit in provisioning which includes Succession data model changes, enablement of generic objects, employee central & benefits.
  • Provide support related to Employee central user management
  • Worked on association & propagation data model
  • Support related to user permissions and employee management
  • Managing workflows and templates
  • Creation of new template, route maps, rating scales, notifications, competencies and Performance forms.
  • Modifying goal library and importing goals. Working with Role based permissions.
  • Worked on Goal Execution, custom fields on Goal Plan Template
  • User’s issues on notifications, competencies, managing launching/ deletion of performance forms, modifying route maps and creating new routing scales and picking lists.
  • Experience in Performance Management Configuration, Performance Management Section, Performance Section Permissions & Performance and Goal Management Integration.
  • Involved in E2E testing of all the objects developed
  • System integration testing for interfaces related to SuccessFactors and SAP ECC via Boomi.
  • Designing functional specifications and test cases for SF interfaces
  • Superior functionality from risk-based test planning, functional and regression testing to integration validation
  • Writing test strategy and test plan documents for SF/ ECC interfaces
  • Providing mapping documents to IT implementers and coordinating between users and functional consultants
  • Providing test data and tracking the defects related to interfaces

Confidential

Enterprise Mobility - SAP HCM Consultant

Responsibilities:

  • Develop Mobile App’s for various business processes in SAP modules
  • Design mobile app’s using SKY mobile integrated software which comes as Add-in inside backend SAP
  • Develop front end UI for mobile app’s using KONY platform
  • Get trained in SKY integrated development environment and KONY integrated development environment
  • Interact with the product owner in understanding the mobile app requirement
  • Develop the platform SKY mobile Add-in with new functionalities
  • Report the status of development to the project manager and product owner
  • Attend the software release review meetings
  • Attend sessions involving new business processes and App’s
  • Complete mandatory company s related to quality and defects prevention
  • Build mobile applications on SKY mobile integrated development Environment which is an add-in inside SAP, SKY Mobile is a product of Sky technologies Australia which is subsidy of Kony. Got trained/certified in KONY IDE and SKY Mobile IDE
  • Build mobile app’s backend processes
  • Designed leave app’s for HCM module
  • Preparing the deliverable documents.
  • Coordinating with team members for reaching the targets.

Confidential

Sr. SAP HCM Consultant

Responsibilities:

  • Work as SAP HCM Consultant for clients in Middle east and Africa
  • Travel onsite to client locations to perform various duties
  • Perform a role of onsite coordinator and coordinate between onsite and offshore
  • Work in waterfall and ASAP methodology of software development
  • Attend meeting with client development and support manager
  • Access production support ticket tool and assign ticket to ABAP hot seat and offshore team
  • Provide production support to the developments after the Go-Live
  • Attend Go-Live and cutover meetings representing implementation partner
  • Complete plant specific s to work from manufacturing plants of clients
  • Interact with key sap users to resolve the production support issues
  • Explain the new requirements to the offshore team and take status of the developments at regular intervals
  • Develop proof of concepts for interfaces and other developments
  • Participate in due diligence meetings held for potential future clients
  • Prepare presentation and proposals for pre-sales team for upcoming clients
  • Involved from Final Preparation stage of the project in the Implementation.
  • Trained the Business Process Owners and core users with the SAP HCM functionalities and day-to-day activities too.
  • Responsible for HR Workshops and HR-key user & User Acceptance Testing.
  • Responsible for Testing the Business scenarios and writing the test cases/test scripts.
  • Uploading the legacy date into the SAP system.
  • Involved in Go-live activities.
  • Successfully handled & supported the first month Parallel Payroll run with Legacy System.
  • Supported the postproduction issues with utmost care and closed all the issues on time.
  • Actively involved in designing and documenting the ESS MSS requirements through discussions with the process owners.
  • Blue printing the ESS MSS modules which is for the 2nd Phase of Implementation

Confidential

Sr. SAP HCM consultant

Responsibilities:

  • Analysis of development requests received and preparation of technical designs.
  • Develop code and prepare unit test plans.
  • Ensuring a high-quality solution for all the delivered objects to the client with in the

    Schedule.

  • Perform internal code reviews to adhere to given standards.
  • Following the Programming standards and Quality procedures.
  • Ability to work independently and perform reviews.
  • Post Go-Live support for SAP HCM module
  • This is an implementation project. I worked as a SAP ABAP Consultant for this project in Kuwait. My contribution involves in the development of smart forms and scripts in Arabic Developed critical objects in HR ABAP Payroll.
  • Post Go-Live HR support
  • Solving defects, developing interfaces for Hand held terminal, monitoring dumps ST22 analysis and applying OSS notes.
  • Bank report smart form in Arabic, interface programs for hand held device.
  • Implementing function for international payroll, solved defects related to SD and MM functional modules also other than HR module, monitoring dumps and giving solution to ABAP related issues. Applying OSS notes from service market place

Confidential

SAP ABAP HCM Application Developer

Responsibilities:

  • Complete technical, functional and advance ABAP s held as part of entry level trainee program
  • Complete 15 case studies and work as a shadow resource in various projects
  • Work as SAP ABAP Application developer for projects in Europe and North America regions
  • Develop ABAP objects involving workflows, reports, interfaces, conversions, enhancements and forms
  • Interact with functional consultants in understanding the functional design document
  • Write technical design specification document for the technical ABAP objects developed
  • Write positive and negative unit test cases for the ABAP objects developed
  • Review the points proposed by quality check analyst and implement that in the programs
  • Write code per ABAP naming standards documents and test using extended code check and code inspector
  • Attend integration test meeting with functional owner and key sap user
  • Contribute to organization by submitting documents to intellectual capital management
  • Consulting with Functional owner (Onsite) for Issue resolution and understanding functionality.
  • Analyzing the functional requirements and preparing Technical specification documents to develop the objects.
  • Developing Code as per the functional specifications and preparing unit test plans for objects.
  • Technical Specification review, Code review.
  • Good hands on various SAP/ABAP tools (EPC, Code Inspector and Runtime Analysis).
  • Mentoring and guiding the Team members.
  • Interaction with Onsite coordinator/Client.
  • Following the Programming standards and Quality procedures.
  • Good hands on Performance code optimization.
  • Developed reusable components to be used by other team members.
  • Mentor the new entry level trainee programmer’s batch and share case studies
  • Solve production support issues for the objects developed
  • Attend meetings with the people’s manager to discuss yearly performance rating
  • Actively participate in company events like SAP Fiesta and Confidential Imprint
  • Attend quality and defects prevention s

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