SUMMARY

• A certified salesforce developer with 6 years of IT Industry experience and 4 years of experience in salesforce involving in both administration and developing salesforce.com applications based on Force.com platform. And worked across several organizations and Successful proven track record in leading and implementing high visibility enterprise - level projects, implementing new capabilities, managing global cross-functional teams for Global Consumer product enterprises and Financial Services.
• Experience in point by point examination of business and specialized necessities and outlining the solution by modifying standard objects of SalesForce.com (SFDC) and other Platform based technologies such as Visual Force and Force.com API.
• Experienced in customizing standard objects Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards..
• Experience in designing of custom objects, custom fields, Picklist, role based page layouts, Validation Rules.
• Experience on implementing Apex classes, Test Classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Expertise in designing Workflow Alerts and Actions, Approval Processes, Custom Reports types, Report Extractions to various formats and Dashboards, Snapshots.
• Extensive experience using Salesforce.com Administration and Creating Roles, Campaign Management, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows.
• Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Experience in integration of Salesforce.com applications with other applications with an emphasis of Web Services/XML.
• Experience in Data loading using Data Loader( used for Data Migrations, Data Extraction, De Duping)
• Experience in Sales cloud, Service cloud, and Custom Cloud, Chatter and App Exchange
• Having administration experience on CRM applications like data exports and imports, application support, security administration, maintenance, and user security management.
• Proficient in designing Custom Formula Fields, Field Dependencies, Validation Rules, Field mapping, Work Flows, Approval Processes for automated alerts, field updates, and Email generation according to application requirements and assignment rules.
• Vast experience in developing the web pages using the scripting languages such as html, css, boot strap and JavaScript and Integrating them with the visual force for the better performance.
• Extensively worked on Salesforce.com Sandbox and production environments including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool and Change set.
• Experience in working on different operating systems-windows, iOS, Linux also strong development experience on Linux based operating systems such as Ubuntu, Red Hat and CentOS.
• Solution driven programming skills with excellent at solving complex problems, with experience in working with a team or as an individual, Adheres to deadlines for simple and complex assignments.
• Having experienced in Agile Methodologies, Scrum stories and sprints experience in a Python based environment, along with data analytics, data wrangling and Excel data extracts.

TECHNICAL SKILLS

Crm tools: Salesforce.com

Salesforce Technologies: Salesforce CRM, Apex, Triggers, Apex Classes/ Controllers, Visual force Pages/Components, S-Controls, Web Services, Workflow Approvals, Case Management Custom Objects, Dashboards, Snapshots, SOQL, SOSL.

Salesforce tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Force.com Excel Connector, AppExchange, CTI Integration, Eclipse Plugins.

Databases: MS SQL Server 2000/2005/2008 , MS-Access.

Languages: Visual Force, Apex, JavaScript, HTML, CSS, SQL, SOQL, Boot Strap.

Operating Systems: Linux, Windows 10/7/VISTA/XP/2000, Windows Server 2003, Mac OS X 10.9/10.8/10.7.

Mobile Application Tools: Salesforce Lighting Tools.

PROFESSIONAL EXPERIENCE

Confidential, NY

Salesforce Administrator

Responsibilities:

• Interacted with various 3rd party vendors, users, and stakeholders for gathering the requirements for Sales force implementation and document the business and software requirements
• Implemented enhancements on standard Objects including Campaigns, Leads, Accounts, Contacts, Opportunities quotes and activities
• Interacted weekly with business units and business owners to understand business processes and key requirements, and proactively worked to resolve client issues
• Created Master-Detail Relationships to implement Roll-up Summary Fields to aggregate data from child records on the parent
• Developed Apex Classes for numerous applications and migrate them from sandbox to production after testing
• Created several Apex Triggers to perform numerous custom database actions
• Used Data Loader to import and export the data into and from different Sales force organizations
• Utilized Process Builder and Workflows to define related tasks, time triggered tasks, email alerts, and field updates
• Skillfully utilized Sales force Connect to access real-time data from external system by using external objects in Sales force
• Extensively used Data Loader for insert, updates and bulk import for Accounts, contacts, Leads and Opportunities
• Developed various Reports and Dashboards to assist managers to better utilize Sales force as a sales tool
• Worked with SF chatter which helps users to communicate with the organization easily and quickly
• Customized Salesforce1 Mobile Application to provide a responsive user interface and greatly improve usability
• Worked with Sales force support to address the technical challenges and governor limits and addressed the issues posted in System Testing and UAT Testing and reported from client side.

Environment: Salesforce.com Platform, Apex Language, Visual Force( Pages, Components and controllers), Pages, Communities, Data Loader, HTML, Apex Triggers, Web Services, Reports, Customer Objects, Custom Tabs, Email Services, Security Control, Sandbox Data Loading, Eclipse IDE plug in.

Confidential

Python Developer

Responsibilities:

• Connected with different business client and user groups for gathering the requirements.
• Created several Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Created different Custom Objects, Tabs, approval rules, Components.
• Utilizing Force.com designer toolbox including Apex Classes and Visual constrain pages to create custom business logic.
• Utilized Force.com web benefit API for executing WSDL in the application for access to information from external systems and sites.
• Worked with SOQL and SOSL queries with Governor Limitations to store and download the information from Salesforce.com platform database
• Worked on creating Profiles, Roles and Page Layouts and configured the Permissions on the organization requirements.
• Created Custom Objects and fields for value-based and authoritative data.
• Encoded delicate information with Encryption Fields include.
• Created and deployed Custom tabs, approval rules, Approval Processes and Auto-Response for automating business logic.
• Created Cascading Style Sheets (CSS) for making impacts in visual force pages.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Utilized field level security alongside page layouts to oversee access to specific fields.
• Built several Reports and Dashboards to better help managers and furthermore report organizer to give report folder to proper staff.
• Worked on Unit testing, for the customizations and advancements done during the project.

Confidential

Python Developer

Responsibilities:

• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed various Visual force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto- Response Rules for automating business logic
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
• Used Data loader to load the records on to the force.com platform.
• Implemented Sales force Development Cycle covering Sales Cloud, Service Cloud, Call
• Center, Chatter & App-exchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Involved in migrating the data from Oracle database to Sales force application using Apex Data Loader.
• Involved in Data Migration from Traditional Apps to Sales force Using Data Loader Utility.
• Experienced in Unit Testing, for the customizations and developments done during the project.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.

Confidential

Web Developer

Responsibilities:

• Designed and developed the HTML front end screens and validated forms using JavaScript.
• Wrote python scripts to parse XML documents and load the data in database.
• Designed and developed the UI of the website using HTML, Node JS, XHTML, Bootstrap and CSS.
• Used frames and CSS (cascading style sheets) to give a better view to the web pages.
• Utilized Servlets to handle various requests from the client browser and send responses.
• Wrote server side programs by using Servlets and JSP
• Implemented MVC architecture.
• Developed SQL queries with JDBC API to create, retrieve and update data
• Developed and prepared test cases for unit testing with Junit.
• Deployed this web application on apache tomcat server.
• Developed, tested and debugged software tools utilized by clients and internal customers