SUMMARY

• Business Analyst with 8 years of experience in business analysis, system analysis and design in Finance, Mortgage, Healthcare and Insurance industries.
• Experience in, Agile Scrum, Rational Unified Process (RUP), Waterfall and Agile SDLC, Requisite Pro, Clear Case, Clear Quest, Rational Rose, Snag - it, Balsamic Dreamweaver.
• Involved in requirements analysis, system analysis and design and testing phases of Software Development Life Cycle (SDLC) and also in iterative, agile and structured methodologies.
• Involved in Object Oriented Analysis and Design (OOAD) in UML with emphasis on use case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams using Rational Rose, Enterprise Architect and MS-Visio.
• Strong facilitation skills and experience in leading Joint Application Development (JAD) sessions, use case walkthroughs and functional requirement sessions.
• Experience in analyzing and documenting functional and technical requirements including use cases.
• Involved in determining project scope, estimated schedules, maintained project documentation and managed workloads using MS-Project to successfully complete projects.
• Involved in generating test cases, test scripts and resolving User Acceptance Testing (UAT) issues by communicating with QA team.
• Excellent communication and organizational skills including the ability to multi-task, prioritize and manage increasingly complex issues.

TECHNICAL SKILLS

Rational Tools: Rational Rose, Rational RequisitePro, Rational ClearCase, Rational ClearQuest and Rational SoDA.

Project Management: Object Oriented Analysis and Design (OOAD) Tools/Methodologyusing Unified Modeling language (UML), Rational

Unified Process: (RUP), SDLC, MS Project, EA and Visio

Reporting Tools: Crystal Reports

Testing Tools: Mercury Quality Center, Excel

Operating Systems: Windows95/98/00/XP/NT and Mac OS.

Other Tools: MS Office Suite, Caliber RM, DOORS, SharePoint 2.0 and iRise 5

PROFESSIONAL EXPERIENCE

Confidential

Business Requirements Analyst

Responsibilities:

• Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics.
• Customized the Scrum framework and implemented it in the project.
• Experience in using iRise 5 Manager to create, edit, and view requirements; trace Business Acceptance Criteria (BAC) to the User Stories and generate reports.
• Created Statement of Work (SOW) document for various capabilities in the initial requirements gathering phase.
• Created Use Cases based on the Business Needs and Features (BNF’s) provided by the business team.
• Experience in using Microsoft SharePoint to centrally store, manage and access business artifacts across all platforms.
• Created Activity and Sequence Diagrams in UML using Rational Rose and also involved in creating the Business Process Models.
• Documented and reviewed high level and detailed requirements in Detailed Design Specification (DDS) document.
• Successfully conducted JAD sessions, which helped synchronize different stakeholders on their objectives and helped the developers to have a clear-cut picture of the application to be developed.
• Worked with the UI Prototypers in creating mock up screens and validated if the requirements are in sync with the prototypes created.
• Experience in UI level Data Mapping.
• Involved in the Defect Management process.

Environment: Agile(Scrum) SDLC, iRise Manager, iRise Studio, iDoc Reader, iRise Shared Server, Rational Rose, Requisite Pro, MS SharePoint 2.0, MS Word and MS Excel

Confidential, MN

Business Systems Analyst

Responsibilities:

• Acted as a liaison between the business, data and the technical teams throughout the Scrum project lifecycle.
• Extracted the business requirements from various sessions with business leads and maintained them using Requisite Pro, tracing them all the way to the system artifacts.
• Created activity diagrams, use case diagrams, sequence diagrams, collaboration diagrams and data flow diagrams in UML using Rose and MS Visio.
• Involved in User Interface (UI) analysis with the business team to validate accuracy.
• Involved in identifying Functional and Non-Functional requirements and created the Functional System Design document (FSD).
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions.
• Partnered with the technical team in research and resolution of system development issues and process problems.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues.
• Commended for ability to multi-task on projects consisting of diverse set of people, platforms and parallel timelines via exceptional communicational, organizational and interpersonal skills.

Environment: Agile(Scrum SDLC), Rational Rose, RequisitePro, ClearQuest, ClearCase, Rational SODA, OOAD, Java, IBM DB2, HTML, MS Word, MS Access, MS Excel and MS Project.

Confidential, IL

Business Analyst

Responsibilities:

• Gathered business requirements, performed Gap Analysis for client’s requirements and generated system workflows.
• Systematically gained knowledge on the business process being followed in the project environment.
• Prepared and validated high-level and detailed requirements.
• Established RUP (Rational Unified Process) methodology and provided assistance in developing use cases and project plans.
• Facilitated walkthroughs with business SME’s from loan origination, processing, underwriting and closing domains.
• Participated in documenting the requirements that were critical to the business process and used those requirements in system design based on a Use Case approach.
• Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
• Used Rational ClearQuest to track required changes and Rational ClearCase to maintain different versions of the project documentation.
• Participated in transforming the user requirements into functional requirements and also created business process models from the requirement specifications.
• Reviewed and provided inputs to the testing scenarios and test cases.

Environment: MS Office, MS Visio, Rational Requisite Pro, Rational Rose, Rational ClearCase, Rational ClearQuest, RUP Methodology, UNIX, Windows.

Confidential, CT

Business Analyst

Responsibilities:

• Interacted with clients for gathering, analyzing and documenting business requirements.
• Served as liaison between business team and various other project groups.
• Followed an iterative approach to organize requirements into logical groups of business processes, business rules and information needs and ensured that critical requirements are focused upon.
• Used UML to model use case diagrams for functional requirements.
• Created functional specification document which includes use case diagrams, sequence diagrams, collaboration diagrams that provide the developers a view of the requirements for the system development.
• Utilized Rational ClearQuest for defect tracking.
• Generated documentation for the development team using Rational SoDA.
• Used MS Access and Excel to extract, administer and manipulate large data.
• Worked closely with software developers to isolate, track and troubleshoot defects.
• Participated in knowledge transfer and co-ordination with the off shore development team.
• Assisted in user acceptance testing, performed client presentationsand demonstrations
• Involved in designing a plan for application rollout.

Environment: Rational Requisite Pro, RUP, UML, Rational Rose, MS-Visio, MS-Project, Rational ClearQuest, SQL Server and Windows.

Confidential, PA

Business Analyst

Responsibilities:

• Conducted meetings with business experts and carefully refined the requirements for both business and technical teams.
• · Created Activity Diagrams and Sequence Diagrams using Rational Rose and also involved in creating the Business Process Model.
• Organized JAD sessions periodically with various stakeholders during different phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.
• Documented project processes and procedures and controlled versions using Rational ClearCase.
• Authored functional documentation that described the detail design of the application to be developed.
• Involved in User Acceptance Testing of the application.

Environment: Rational Suite, MS Visio, MS Project, Visual Basic, MS Access, Microsoft Windows.

Confidential: Parsippany, NJ

Junior Business Analyst

Responsibilities:

• Gathered and documented the requirements that are critical to the business and using those requirements to design application software.
• Prepared business requirement documents using Rational Requisite Pro.
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS.
• Analyzed and articulated business requirements from user interviews and then convert requirements into technical specifications.
• Implemented RUP and followed iterative process for Use Case driven processes of requirement documentation and their deployments and also created a Traceability Matrix.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Held regular JAD sessions with the system architects, developers, database developers, quality testers during the entire Project.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.
• Created Use Cases, Activity Diagrams and Sequence Diagrams.
• Built and maintained close relationships with internal customers and retail systems vendor to ensure efficient development and completion of the project
• Assisted technical teams in integrating ‘Customer Relationship Management’ and ‘Procurement’ module into Oracle E-Business Suite.
• Documented the process flows and procedures in using the Oracle E-Business suite
• Created screen mockups to aid requirement process.
• Assisted with the system testing/user acceptance testing of the functional enhancements as needed.
• Assisted with the development of Policy & Procedures and Best Practices for retail operations in alignment with system capabilities
• Ensured applications are designed to support business objectives.
• Wrote various SQL queries and statements for data reconciliation for Policy Administration System.
• Used MS Office suite (Word, Excel, Access, Visio, Power Point), HTML for project tracking, documentation and presentation.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing.
• Verified the Business Scenarios on new builds to allow extended testing by QA team.

Environment: Test Director, RUP, Windows 98, Oracle9i, Rational Rose, Requisite Pro, Clear Quest, MS Project, MS-Word, MS-Excel, Java.