SUMMARY

• Over 8+ Years of experience in Quality assurance analyst (manual and automation using QTP & Selenium), production support, Defect Triage.
• ISTQB Certified Tester - Foundation Level
• Working experience comprises of testing, Defect triaging and production support of SystemX Mobility Retail application, Confidential Customer Relationship Manager (ClarifyCRM), Confidential Order Management System.
• Functional experience includes knowledge of Telecom domain, OSS, BSS and Order Management System
• Expertise in Functional Testing, Regression Testing, System Testing, GUI Testing, User Acceptance Testing, E2E Testing, Integration Testing, Black Box Testing, White Box testing.
• Expertise in testing Business Validation, analyse business and system requirements, creating test cases, executing, reporting defects, validation and verification, analysing defects and tracking them to closure
• Expert in defect triaging, analysing, tracking
• Experienced in Automation scripting, Descriptive Programming, Automation Framework, VB Script, Selenium IDE, Selenium scripting using JAVA
• Expert in QTP Automation tool, Selenium IDE tool,Selenium WebDriver,Selenium Grid, ALM Quality Centre tool, TLG-CSM tool, TOAD tool, Eclipse, Vi Editor
• Onsite Co-ordinator (since September 2010) - reciprocating tasks to Offshore. Hosting status and tracking meetings. Sending defect status report to all the stakeholders.
• Expert in ATT Titan initiative to enable U-Verse and Mobility Bundles as well as simplify sales, ordering and care
• Experienced in Putty tool, Unix Commands, Unix Shell Scripting, Oracle, SQL
• Trained in and practicing Confidential & Confidential ’s IT Unified Processes (ITUP), Confidential & Confidential Process Framework- Express One
• Expertise in Manual and Automated Testing in different testing methodologies like Agile, V-Model, Waterfall etc.
• Expertise in writing test cases according to the business specifications and preparation of RVM (Requirement Validation Matrix), co-ordination with Developers, tracking issue / question / defect for proper closure. Maintaining daily execution status and buffer.
• Expert with complete Confidential Suite knowledge CRM/ACS/OMS/Enabler/MTLG
• Experience in leading team
• Analyse production defects, perform RCA, update database - product catalogue, transaction tables, push orders stuck in queue.
• Perform testing of fixes and certifying for production deployment

TECHNICAL SKILLS

Case Tools: ALM Quality Center, WebTrax, PAREC

Languages: C, C++, UNIX, SQL, PL/SQL, JAVA, VB Scripting. C#

Databases: Oracle 11i,MySQL

Automation Testing: QTP 11.0,Selenium IDE, Selenium WebDriver

Packages/Tools: MS-Office(MS Word, MS Excel, PowerPoint etc.), TOAD Database, Citrix

Operating Systems: Windows 98, XP, 7 & 8, UNIX, LINUX, MAC OS

Testing Methodologies: V-Model, Waterfall, Agile

PROFESSIONAL EXPERIENCE

Confidential, Bothell, WA

Sr Technical Associate

Responsibilities:

• Analysing and review business requirement and system requirements
• Create High Level and Detailed Level designing of test scenarios based on business requirements
• Writing test cases according to the business specifications
• Reviewing test scenarios with business, developer, client and other stakeholders
• Identifying data required for execution and risk involved.
• Uploading Test Cases to QC, Executing scenarios and validating, updating status in QC for test cases
• Used Selenium IDE to locate the Objects and used the locator in scripts
• Designing Automation framework using Selenium WebDriver
• Developed test scripts to automate process of testing in Selenium WebDriver
• Developed and maintained automated regression test cases in Selenium WebDriver using Java Programming language
• Executed automated Selenium Scripts and reproduced failures manually
• Executing Automation scripts for Sanity testing and sending results to stake holders
• Coordinating with Offshore team and assigning task.
• Setting up the calls to discuss blockage and find out the path forward
• Sending defect report to the stakeholders
• Attending calls and updating status on DTV.
• Defect analysis and finding out the root cause and creating mitigation plans
• Using TLG - CSM to activate subscribers and modify them as required depending upon scenarios
• Verifying logs, XML, ACS logs and other backend systems like Enabler and TLG for Titan Orders.
• Fulfilment of Mobility Subscribers
• Performing defect triaging, analysing defect, performing RCA on production defects
• Updating product catalogue and transaction table on production issues
• Pushing Orders from Queue- Order stuck in OMS activity queues
• Validating fixes before deploying on production
• Provided inputs for Product Backlog Agile projects only

Environment: J2EE, Oracle

Confidential, Richardson, TX

Sr. Technical Associate

Responsibilities:

• Involved in Test Strategy Specifications & Traceability Matrix as per functional specifications.
• Data Driven Testing using parameterization in Quick Test Professional (QTP) to test the application with different sets of data. Executed SQL queries, joins and stored procedures.
• Developed automation test scripts for Quick test professional.
• Coordinate in setting up the test environments (instances) with LS-TEM team.
• Review of Test Specifications and Test data.
• Involved in Sanity, System, Functional and Regression testing.
• Preparing the regression scenarios of the previously releases to till date.
• Reporting and tracking the detected defects through MQC.
• Review of Test log and updating on daily basis.
• Working together with external interfaces and with design and development team.
• Attending Daily status call, Release Jeopardy call and client meetings.
• Providing the Test Sign-off for the tested Releases.
• Impact Analysis of CR’s to Release schedule.
• Involved in internal SQA activities.

Environment: J2EE, Springs, Hibernate, Oracle

Confidential, Richardson, TX

Sr. Technical Associate

Responsibilities:

• Analysing and reviewing Business Requirements, software requirement specification (SRS),
• Creation of detailed test cases RVMs (Relationship Validity Matrix) based on the requirements and uploading test cases to Mercury Quality Center.
• Maintaining detailed status of the Order Management System environment.
• Requesting data requirement and getting data fulfilled for execution.
• Validating the order E2E ordering flow - Negitiation, provisioning & Notification
• Automating order creation processes to create data for modify flows using QTP and VB script.
• Automating capturing screen shots using QTP in VB script.
• Responsible for Environment set-up, approving fixes, downtime and following blocking issue to resolution.
• Responsible for detail status report and sending them to all stake holders.
• Testing Titan Orders validating unified bill in Enabler and TLG.
• Vast Experience working in FIE, PIE & MPIE environments.

Environment: J2EE, Springs, Hibernate, Oracle

Confidential

Sr. Technical Associate

Responsibilities:

• Detailed study of Business Requirements, software requirement specification (SRS), Product catalog Document, Bypass Mechanism and BPA MAP Documents.
• Creation of detailed test cases RVMs (Relationship Validity Matrix) based on the requirements for PCE and BPA.
• Uploading and execution of the test cases from Mercury Quality Center.
• Raising defects in Quality Center (QC) and following up for their effective resolution.
• Retrieving required information from the (TOAD) databases required for the test execution.
• Designed Hybrid QTP Automation framework for automating execution of BPA-PCE
• Automating parts of Business Process Automator (BPA) and Product Catalog Environment (PCE) test execution using QTP and VB script.
• Automating BAN (Billing Account Number) creation process and also automating placing pre-orders for BPA and PCE execution such as placing provide order with different product configurations using QTP and VB script.
• Automating capturing screen shots using QTP in VB script.
• Optimising the execution of BPA and PCE execution by analysing and preparing pre-conditions required for test cases and then forming the scenarios consisting of group of test cases which can be executed in one go.
• Responsible for analyzing, planning and execution of change requests for BPA and PCE

Environment: J2EE, Springs, Hibernate, Oracle