SUMMARY

• 6+ years of IT experience in Design, Development, Implementation and Testing of Client/ Server & Web Applications.
• 2+ years of experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 2011/2013
• Experience in deployment, trouble - shooting and production support for the applications developed.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, Sitemap; writing client side java script
• Experience in developing custom WCF web services, dialog based work flows, plug-ins and integrating custom web pages into CRM
• Experience in the use of web services and interacting with MS CRM system for CRUD operations.
• Experience in operations like data migrations and updating using LINQ and XRM that help in facilitating data migration within CRM across various entities
• Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions
• Experience in writing SSIS Packages to migrate Data to CRM from SQL and scheduled SQL Jobs
• Experience in SSRS for development of reports for CRM and other applications.
• Experience in Integration with SharePoint and Web Services.
• Expertise in client Web-Development technologies like HTML, XML and JavaScript
• Good knowledge in web architecture, ASP.NET, C# and ADO.NET.
• Expertise in Code reviews, Coding Standards, Document Standard, Performance optimization and Debugging & Error Handling
• Experience in implementing Agile Methodology for application development.
• Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same
• Performed UAT test script validations, Worked in fixing issues arising out during various test cycles including the UAT.
• Experience in client and user interactions for gathering requirements and creating specifications.

TECHNICAL SKILLS

Microsoft Dynamics \Windows Tools \: Microsoft Dynamics CRM 2011/2013\VS 2008/2010/2012 , BIDS\

Technologies \Tools: \ C#, ASP.NET, Web Services, WCF, HTML, \SSRS, SSIS\JavaScript, XML, WPF\

Web Servers\Databases: \ IIS Server 6.0/7.0/7.5\SQL Server 2005/2008-R2 /2012\

Other Tools \: MS Office Suite, TFS, VSS, XMLSpy, SharePoint 2010\

PROFESSIONAL EXPERIENCE

Confidential, NJ

CRM Consultant

Responsibilities:

• Participate in discovery analysis meetings with all the stake holders to understand current business processes that need to be incorporated into Dynamics CRM and upgrade the current system to Dynamics 2013.
• Conduct detailed analysis sessions with end users and business subject matter experts (SMEs).
• Configure and implement CRM functional and application modules, encompassing sales planning, order management, account and contact management, and commission management.
• Configure Dynamics CRM and customize entities, custom attributes, and forms as well as development using CRM SDK.
• Creating documentation to define workflow and requirements and implementing custom workflows into business process to automate and enhance sales process.
• Integrate front-end web portal with CRM using Web Services to optimize online queries and connect Sales personnel briskly with prospects.
• Extend CRM’s functionality using IFrames to communicate seamlessly with internet and intranet web applications within CRM environment.
• Develop dynamic reports using CRM reporting interface and SSRS. Deploythem on to CRMto be further configured with the application depending on roles.
• Customized 'Advanced Find' feature in CRM.
• Develop Main view and Single view Dashboards as an extension of Dynamics CRM. Implemented "At a Glance" overview system for users to productively process selective information based on specified criteria. Surveyed variety of users to develop customized dashboard according to their roles.
• Coordinate geographically distributed Team (Onshore/Offshore Model) to expedite custom solutions and testing.
• Verify deliverables for each phase with project stakeholders and was actively involved in Product Technical to peers and users of CRM Application.

Environment: Microsoft Dynamics CRM 2013, Visual Studio 2012, C#, ASP.Net, WCF, SQL Server 2012R2, SSRS, SharePoint Server 2010, Active Directory, Microsoft Exchange 2010, IIS 8.0

Confidential, Mount Laurel, NJ

CRM Associate Consultant

Responsibilities:

• Develop business cases and gathered detailed business requirements for prioritized projects including high-level process analysis, blueprint of implementation, identification of key gaps, and approach options.
• Understood diverse range of metrics to analyze data sources from multiple sources including Excel, Access and SQL.
• Import bulk data from legacy tool using SSIS. Develop Duplicate detection rules to prevent Duplication in Cross entities.
• Perform initial setup of Production environment in order as creating Business Units, Roles, Territories, users and then importing accounts with assigning ownership.
• Configure Microsoft Dynamics CRM and Customized (Entities, Custom Attributes, Custom Views and Forms), as well as Dynamics CRM application development using CRM SDK.
• Configure plug-ins and custom workflow activities consuming CRM Services using CRM SDK and customize CRM interfaces using JavaScript.
• Configure CRM Outlook add-on to synchronize CRM with Outlook for end users.
• Automate Marketing module to send on-demand bulk e-mails, track responses and schedule campaigns to their customers with a forthcoming event details.
• Design and integrate ASP.NET front-end using Web Services for various sales and support functions and implement client side validations for Web-server controls.
• Create ad-hoc queries from SQL Server databases for custom reporting needs and attached reports with CRM.
• Manage the software configuration change management for code/requirements/ design/versions.
• Create materials and held live demonstrations for end-users, provided user support.

Environment: Microsoft Dynamics CRM 2013, Visual Studio 2012, C#, ASP.NET, JavaScript, AJAX, SharePoint Foundation 2010, SQL Server 2012, SSRS, SSIS, Excel, Access, IIS 8.0

Confidential, Irvine, CA

CRM Analyst

Responsibilities:

• Assist in evaluating business processes and requirements and performed feasibility studies on client's business requirement for implementation.
• Design systems, modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications.
• Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting Microsoft Dynamics CRM, and developing custom, data-driven .NET applications.
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Designed custom entities, attributes and forms to support changing business needs. Managed roles, users, teams and groups to enhance security and compartmentalized roles based on accessibility.
• Configure and automated Workflow requirements to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool and Workflow Tool.
• Integrate SQL Server 2008 Reporting Services with CRM and deployed customized reports with interactive charts for user based roles.
• Develop testing strategies and testing of implemented functionality in development, testing and train environment
• Create and maintained technical documentation relating to the system design of CRM and other applications under the responsibility of the CRM Applications.

Environment: Microsoft Dynamics CRM 4.0, Visual Studio 2008, C#, ASP.NET, JavaScript, SQL Server 2008, SSRS, Active Directory, Microsoft Exchange 2007, IIS 6.0

Confidential, Minneapolis, MN

.NET Developer

Responsibilities:

• Worked in an agile methodologies and responsible for technical design, writing the solution document, development and unit testing.
• Implemented MVC 4.0architecture, jQuery, NHibernate and entity framework for the application development to design many screens for the project and roles.
• Used LINQ to SQL, HTML, CSS, JavaScript, and Ajaxduring the development.
• Developing the role-based security in .Net Apps with Authorization Manager(AzMan).
• Involved in all the phases like summit website development,coding, testing, build, deployment and maintenance for case, project resources and funds management.
• Developing and consuming WCF services for other projects like Desi and ISIS2 to communicate with Summit application,
• Responsible to develop many provider classes to interact between the controller and services.
• Designing the screen according to the requirement and communicate with database through NHibernate.
• Developing the RESTful web services for the TORT application.
• Implementing rules engine to create the attributes for the project using Light switch html client.
• Creating stored procedures, triggers and SQL scripts using SQL server 2008.
• Performing Unit Testing, bug fixing/debugging, deploying and documenting the project.

Environment: ASP.NET 4.5, C# 4.5, MVC 4.0, Razor, jQuery1.8, JavaScript, NHibernate, Entity Framework, Web Services, WCF, Resharper7.1, SQL Server 2008, TFS, IIS 7.0, AJAX, LINQ to SQL, AzMan, SSRS.

Confidential, Eden Prairie, MN

Senior .NET developer

Responsibilities:

• Worked in an agile methodologies and responsible for technical design, development and unit testing.
• Developed UI and business /data layers in C# using .NET 4.0framework.
• Created stored procedures, triggers and SQL scripts using SQL server 2008.
• ImplementedASP.NET MVC3 (Model View Controller) architecture for application development to render different views based on the category and simplify the testing process.
• Used LINQ to SQL, jQuery, JavaScript, Ajax, CTE’s (common table expression) etc. during the development.
• Developed e-commerce website and Web applications, encompassing design, coding, testing, and maintenance for the customers to enter and track the shipment information.
• Developed and consumingWCF services for MDM data and party order information.
• Workedon variousASP.NET server controls, AJAX controls and also created user controls.
• Created interactive SSRS reports to get the budget and command center information for executives and account managers.
• Involved in database design for the Dynamic Shipment Entry and Global Forwarding System projects.

Environment: ASP.NET 4.0, C# 4.0, Web Services, WCF, MVC 3.0, SQL Server 2008, VS- 2010, TFS, IIS 7.0, AJAX, jQuery, JavaScript, SSRS, SSIS.

Confidential, St. Paul, MN

Senior .NET Consultant

Responsibilities:

• Worked in an agile methodologiesand responsible for technical design, development and unit testing.
• Used web services to establish the communication between CERT and COMS applications.
• Successfully worked with the clients Quality Assurance team to get CERT3.0 application tested and ready for production under a tight deadline.
• Created stored procedures, triggers and SQL scripts using SQL server 2008.
• Workedon variousASP.NET server controls, AJAX controls and also created user controls.
• Created SSIS jobs to move data from CERT application to IMES application.
• Optimized application performance by 30% for SCP application.
• Performed validations on Web Forms using .NET Validation Controls and also JavaScript.
• Performed Unit Testing / Integration testing, bug fixing/debugging, deploying and documenting the project.
• Worked extensively with Data Adapter, Dataset, Data reader as a part of ADO.NET to access and update database.
• Integrated application with 6+ external systems using a combination of web services and APIs.
• Responsible for working with local and international teams to deploy applications to QA and production environments.

Environment: .NET Framework 4.0, ASP.NET, C#, Web Services, MVC 2.0, SQL Server 2008,SSIS, XML, XSLT, Visual Studio 2010,Perforce,IIS 7.0,AJAX, LINQ to SQL, JavaScript.

Confidential, Bloomington, MN

.NET Consultant

Responsibilities:

• Analyzed the business logic involved in the Project and interacting with the client.
• Used agile methodologies, test driven development (TDD) and automated builds.
• Worked in FOB destination, Demand inside lead time phase-1, Demand inside lead time phase-2 and MDI projects.
• Implemented the project using ASP.NET, C#.NET and Microsoft SQL Server 2008 as back-end database.
• Used Datasets, Data Tables, Data Readers and data grids extensively to retrieve, display, and manipulate data from the database.
• Have used Microsoft data access application block.
• Architected and developed a new web based portal for Ingersoll Rand.
• Used C#, ASP.Net, SQL Server, Web Services, and a custom single sign-on.
• Implemented partial page updates with AJAX controls like UpdatePanel, UpdateProgress controls in MDI compliance application.
• Written stored procedures, triggers using T-SQL.
• Developed windows desktop applications for FOB using WPF.
• Developed and consumed Web Services for order management and sales order application.
• Developed stored procedures, packages and triggers using TSQL for UPDS Application.
• Fixed the implementation & production issues.

Environment: .NET Framework 3.5, ASP.NET, C#, Web Services, MVC 3.0, SQL Server 2008, XML, XSLT, Visual Studio Team System 2008, WPF, Team Foundation Server(TFS),IIS 6.0.