SUMMARY

• 7+ years of total IT experience in Software Development and Business System Analysis (Information Technology). Exposure in all phases of SDLC process (traditional and agile).
• Functionally Competent and business oriented professional with leadership and client facing role across retail businesses
• Requirements gathering and analysis - JAD sessions and Facilitated sessions
• Business Requirement Document, as-is and to-be analysis, Logical process flow diagram, Use case modeling (UML)
• Business Process Improvement Analyst: Involved in automating the mass price upload process for retailers’ clearance and promotion sale period
• Strong domain knowledge in the areas of Retail, Merchandising Operations, Allocations,E-commerce, Supply Chain
• Hands on experience in functional testing, system testing, regression testing and integration testing
• Skilled in Root Cause Analysis, Incident Resolution, Problem Management and Preventive maintenance
• Onsite Work Experience on a long term assignment
• Expertise in executing Test Estimates, Master Test Plan Preparation, Test Strategy, Test Scenario/Script Execution, Defect Triage management and Test Automation
• Trained in Scrum Master CourseDevelopment/Integration/Test/Deployment:
• Programming/coding experience.
• UI Development /Integration Interfaces Development in PL/SQL and Pro*C/ Unit Testing
• Functional Testing/ Regression Testing, System & Integration testing
• Deployment, Version management and Post-Production Support
• Data Cleanup, Batch recovery, Process and performance Improvements by automation

TECHNICAL SKILLS

Tools: Oracle UPK, SQL Plus, PL/ SQL Developer, Eclipse, HP Quality Center, Putty, JIRA, WINSCP, MS Visio, Top desk, Appworx, Subversion (SVN) and CVS

Oracle Retail: Retek Merchandising System, Retail Pricing Management System, Retail Allocation, ReSA(Retail Sales Audit), Invoice Matching and Store Inventory Management

Databases: SQL Server, Oracle 10g

Languages: Java, J2EE, Pro*C, PL/SQL,HTML 5, XML schema

Data warehousing and ETL: Oracle Data Integrator (ODI 11g)

Operating System: Windows, Unix

PROFESSIONAL EXPERIENCE

Confidential

System Analyst

Responsibilities:

• Managed projects related to change initiatives impacting multiple business units, product lines, and business processes which requires cross-divisional coordination, communication, influence and negotiation
• Lead a team of 5 in Oracle UPK Testing (User Productivity Kit) which involves validating and identifying test scenarios, guiding and assisting the team, and clarifying test steps in terms of product functionality
• Associated with Technology Management and Business Management to drive technology focus area in promoting customer spotlight and improved business results
• Monitored the efforts, performance and process adherence of team members by consistently reporting the goals achieved by each associates and challenging them to deliver key initiatives within timelines
• Created test status reports and updated the progress, weekly plan and criticalities to onsite counterparts
• Mentored team members in application programming methodology improvement (agile), application testing and quality assurance, and building knowledge expertise in Oracle Retail modules: RMS, RPM, ReIM and Allocation
• Key contributor in validating the technical and functional documentation delivered by the team and suggesting improvements through the overall release process
• Responsible for defining the on-boarding process, framing guidelines, recruiting appropriate talents, organizing consistent programs to keep the competency level of all employees up to date
• Coordinated with global team in terms of creating a unified business analysis process across Logic Systems
• Trained and mentored resources in building products and helped them understand the business functionality
• Subject Matter Expert for RPM and allocation systems
• Organized and delivered functional programs in RPM, RMS and Allocations for clients and Global employees of Logic
• Documented test defects and procedures to enable accurate replication and ensure compliance with standards

Confidential

Senior Software Engineer

Responsibilties

• Developed integration interfaces in ETL tool Oracle Data Integrator to perform table to file using knowledge modules
• Helped the junior team members in delivering the project by imparting Oracle Retail knowledge on all interfaces
• Developed custom PL/SQL scripts to integrate the legacy systems of client well before the estimated time frame
• Conducted functional and technical reviews for Business Requirement and Technical Requirement documents for other client projects
• Provided in-depth analysis of test execution metrics and communicate with project teams to understand changes, impacts, and discrepancies
• Key member in executing performance testing and highlighting statistics to senior management which guided to a Go/No Go Decision from a testing prospective and achieving major deliverables

Confidential

Business System Analyst/QA

Responsibilities:

• Managed multiple retailers business system for Pricing and Allocation in flex delivery model
• Worked in Portugal, for an onsite long- term assignment to support the pricing systems
• Senior QAassociate with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits
• Well experienced in building application service delivery for new and existing applications, by clearly considering the cost benefits and overall maintenance phase
• Managed clients in helping them familiarize with program usability and building robust workflows to minimize their daily functions
• Lead the team in developing custom scripts, workarounds, requirement analysis, data cleanup, report and traced the long running queries to improve database performance thereby ensuring the daily activities for the business users continue without any hindrance
• Managed the batch recovery activities for RPM and Allocation systems in Production Systems of client 24/7 to ensure the critical price changes and clearances goes on time in all operating countries as planned
• Trained the team members in Quality Assurance methodologies and ensured to adhere the organizational guidelines
• Implemented operational excellence by minimizing the processing time for clearance price upload by 70% through automation
• Improved application service availability from 70% to 90% by analyzing and overhauling existing maintenance procedures
• Lead the team for reporting existing product issues and enhancement requests with Oracle and discussed alternative patches and fixes
• Received multiple recognition from client for the consistent performance and contribution towards product to market strategies
• Single point of contact and individual contributor in RPM functional implementation in Pricing Strategies, Calendars, Worksheets, Price Guides and Candidate Rules
• Key contributor in generating significant usage metrics reporting across multiple teams/applications, which influenced organization objectives

Confidential

OR Analyst/Test Analyst

Responsibilities:

• Delivered Client s for UAT (User Acceptance Testing) in RMS and RPM
• Single Point of contact and individual contributor for Functional testing in RPM - Calendar, Worksheets, Candidate Rules and Price Guides, Maintain Margin Pricing Strategy and Competitive Pricing Strategy in RPM 13
• Executed system test cases for Item Maintenance, Product and Organization Hierarchy, OTB, Cost Changes, Purchase Orders, Mass Cost Changes, Transfers and Replenishments in RMS 13
• Individually developed a customized portal in Microsoft Share point server and embedded HTML by reducing time to market and enhancing client relationship
• Assisted and Supported the challenging System testing for Mass Retail Cost Price Changes Customization for a leading grocery retailer in UK
• Analyzed the Client Requirements with Onsite counterparts and offshore team members and discussed on the ways of implementation into the product
• Developed Unit, integration and system test cases to test the OR systems and the Legacy systems of Client thru WLI
• Developed and executed the integration test scripts for Emergency and Non-Emergency Price changes, Promotions and Clearances from Retail Systems to WLI interface tables
• Tested the Price flow from Retail systems to ORPOS system by executing appropriate batch programs
• Assisted the team in adding RIB messages into the appropriate topics for end to end testing -WLI
• Developed integration interfaces in Pro*C for table to file conversion as well as PL/SQL customization for RIB interfaces
• Transitioned software development efforts to a test-driven development (TDD) process,which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity
• Conducted formal and informal product design reviewsthroughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leveraged developer background to communicate effectively with software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases

Confidential

Project Engineer

Responsibilities:

• Developed the UI for Personnel Automation Notification Administration in Adobe Flex technology
• Developed and executed Unit Test cases and System test cases for Overall module
• Team Contribution in Approval Process flow using Adobe-LiveCycle Workflow
• Created and executed test plans, cases and scriptsto uncover, identify and document software problems and their causes