SUMMARY

• Around 7+ years of IT experience including 6+ years in PEGA PRPC and 1+ years using J2EE in Client/Server and distributed Application development.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and Java/J2EE based applications.
• Good Exposure in Financial, Insurance, and HealthCare domains.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Experience on CRM, CPMHC frameworks.
• Experience in designing class structure, workflows and Rule set management in Pega PRPC.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience in Case Management for creating different cases.
• Experience on Java Message Service (JMS)2.0 listeners to process XML files using application server Jboss7.0 efficiently.
• Wide knowledge on Customer Process Manager CPM (6.2) serving customers needs consistently regardless of the channel.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM Websphere, BEA Weblogic, Web services and frameworks like Struts and JUnit.
• Involved in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.

TECHNICAL SKILLS

Languages & Tools: PRPC V7, V6, 5.5 CPM 6.2, CTI, J2EE, EJB 3.0, Web Services (SOAP) Servlets, JSP, JDBC, UML, C, C++.

Web/Application Servers: Web Logic, IIS, Web Sphere, Apache Tomcat,Jboss7.0.

Web Technologies: HTML, XML, DHTML, SOAP, PHP, MSXML3.0

Databases: Oracle8.x/9.x/7.x, DB2, MS - Access, SQL Server.

Design Tools: Microsoft Visio 2003/2005 Professional, UML, MVC.

BPM: PRPC Pega Rules Process Commander.

Verticals: Financial, Banking, Insurance and Pharmaceuticals

Operating Systems: Windows 7, NT, Windows 98/XP/2000, Vista, UNIX, Linux.

PROFESSIONAL EXPERIENCE

Confidential, TX

Pega Senior System Architect

Responsibilities:

• Worked with Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Worked in migrating applications from V6.3SP1 to V7.1.5 which includes Migrating tables, updating Controls, UI, CSS and fixing custom Java Script issues.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Implemented client-server model to achieve below functionalities.
• Automated generation of rule sets/access groups for various applications.
• Added ability to lock/unlock rule sets of various applications.
• Added ability to export product files to different environments using Migrate Product wizard by setting up targets and security.
• Developed merge conflict report for developers which gives visibility to merge/retrofit changes.
• Implemented asynchronous REST/SOAP calls to improve the performance.
• Added users and roles in Web Logic security realms to control access
• Mapped users to roles like PegaDiagnosticUser and PegaAuthUser to access SMA and log files
• Worked on Microsoft XMLHttp JavaScript object to implement Ajax functionalities.
• Worked on Case Management For Creating different work objects.
• Integrated Jacoco code coverage library with PRPC.
• Worked in automating Rule Import and Update Manager (hotfix installer) via Nexus and Fusion.
• Integrated RALLY with Pega to update rules with corresponding User stories while check-in.
• Worked on converting existing HTTP Connectors/Services to use HTTPS (SSL/TLS).
• Worked on creating s using OpenSSL and installing them on KeyStores/TrustStores.
• Configured Outbound (SMTP) and Inbound (IMAP/POP) emails accounts.
• Converted existing SOAP connectors to use REST with JSON.
• Recommended using of Edge Servers and Static Assembler for performance improvements.
• Worked in improving application performance by analyzing Alerts, Logs and Database sessions.
• Used tools such as PAL, PLA, profiler and DB Trace for performance.
• Used Rule Security Analyzer to identify security risks.
• Implemented List View, Report definitions and Summary View reports and sending out emails as an attachment.
• Implemented Word Templates using Correspondence.
• Implemented eForm and mapped data from Pega to interactive field definitions.
• Implemented file attachments to work objects from files uploaded by end users.
• Worked on JSP tags and OOTB Pega API’s.

Environment: PRPC V7, 6.3Sp1, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA.

Confidential, O’Fallon, MO

Pega PRPC Developer

Responsibilities:

• Actively participated in daily meetings and sprint kick-offs with end users to define and get the clear requirements.
• Involved in design and development of the application based on the business requirements.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Created activities and validation rules for implementing core business logic.
• Defined PRPC components like Decision tables, Decision trees, Declarative expressions, Constraints, and Indexes etc.
• Worked on integrations using SOAP, HTTP and SQL to retrieve data from external data base as well as Pega database.
• Worked with SMA, for agent management, requester management, cache management, etc.
• Used putty to tunnel into the Dev and testing environments.
• Worked on SLAs to escalate work in timely manner and based on priority.
• Extensively used WinSCP for logs and identify the issues which are slowing down the performance.
• Hands on experience to debug agents through logs and through requester management in SMA.
• Worked extensively in troubleshooting with Rules Inspector, tracer, clipboard and SMA.
• Involved in performance sprints to improve the code in terms of performance and maintainability.
• Helped in unit testing and User acceptance testing (UAT).
• Used Visio for creating of flow and worked actively with flow actions, sections and harness.
• Worked with access role name and access role to object, privilege and roles.
• Used (Pega log analyzer) PLA for checking alert logs.
• Worked with branding wizard for enhancing the style sheets.
• Have knowledge on file listeners.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: PEGA PRPC V6.1 SP2 (V5.5, V6.1), XML, HTML, SOAP, JavaScript, CSS, Oracle, Web Services.

Confidential, Plano, TX

Pega PRPC Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from Pega expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 6.1, CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential

Java/Pega Developer

Responsibilities:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Worked on JMS configuration for sending messages different clients of Enterprise Edition (EE)version
• Java Message Service(JMS)2.0 listeners to process XML files
• Developed Event Logging & Error Reporting application using Servlets.
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL).
• Developed system to access to legacy system database (JDBC).
• Developed remote accessing to customers requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and users.

Environment: JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring FrameworkSOA, MQ Series, JSF, Hibernate, WebLogic 6.0, Oracle 8i.