SUMMARY

• Having 7+ years of experience in IT Industry including 4+ years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Certified PEGA System Architect (CSA)
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector.
• Strong development base in defining Class Structure and Hierarchy adapting Pega best practices and guardrails.
• Designed PRPC flows, Assignment, utilities, Decision, Spin - off and Split- Join shapes.
• Well-versed in PRPC flows, interpretation of all Flow Shapes.
• Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Thoroughly worked on reporting wizard, list view, summary view, activities, Obj-Validation.
• Work exposure on Integration (SOAP, SQL) with PRPC.
• Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in Pega CPM Framework
• Extensively worked with JAVA, J2EE, HTML, and XML.
• Experience with various Application Servers Web sphere Application Server and Apache Tomcat.
• Excellent written, presentation, verbal and analytical skills.
• Familiar with Operating Systems like Sun Solaris, UNIX, and Windows.
• Team player, result-oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat), Ubuntu

Programming Language: Java, J2EE, SQL, PL/SQL

BPM Product: Pega Rules Process Commander (PRPC v 6.2/6.3/7.1)

Data Base: Oracle9i/10g,SQLServer,MSAccess,DB2,MYSQL

Web Technologies: HTML, DHTML, JavaScript, XML,XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center, Eclipse, Rational RoseMethodologies Waterfall, Agile/Scrum

PROFESSIONAL EXPERIENCE

Confidential, NJ

Pega PRPC Developer

Responsibilities:

• Working with the various businesses teams to gather business requirements, designed prototype of the system and presented to the business users/managers.
• Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFD’s) and MS Visio and thus defining the Business Process Model and Data Process Model.
• Created High Level Class structure, Workflows while following company standards and guidelines.
• Involved in Customer Service Representative (CSR), other users Interaction & service processes.
• Implemented a work process that eliminates the need for core forms (paper or electronic versions) and the various process steps associated with them.
• Designed Business Rules to implement, expansion and performance improvements System using Pega PRPC.
• Created CPMHC Framework and Implementation Layer for Framework and Implementation as well as for Work Pool, Data, and Integration Classes.
• Created operators including test operators for different access groups namely Administrators, System Architects, Business Analysts, Users, and Managers.
• Created Work Groups as per the business requirements, assigned a Manager and a Default Workbasket and Contacts.
• Imported and Exported the Zip File for the Application, Rule Sets, Class Instances, and Data Instances between versions of PRPC.
• Migrated PRPC Applications to Test and Production Environment from Development Environment.
• Created Property Rules, Section Rules, Flow Actions, Screen Flows and Standard Flows.
• Designed Repeating Groups, Controls like Dynamic Select, Auto Complete, Calendar for the User Interfaces.
• Created When Rules, Decision Tables, Decision Trees, Decision Maps, Validation Rules and Declarative Rules.
• Designed Workflows and Work Parties, Correspondence Rules, Local Flows and Connector Flows, Service Level Rules (SLA), and Routing Rules in Assignment Flows.

Environment: Pega PRPC 7.1.7, DB2 Database, Websphere application server, Quality Center, Java, MS Access, MS Word, MS Excel, MS Project, MS VISIO.

Confidential, NYC, NY

Pega Developer

Responsibilities:

• Provide technical input for creation of Business Requirement Documents
• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeries using MQ.
• Exposure in Configuration of Agents, JMS MDB listeners, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.
• Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to attorney.
• Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN,Create a manual PPFNs etc;
• Attended Status calls with Business, Technical and Infra structure Teams to discuss and update project status.
• Extensively used PegaClipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: PEGA PRPC V 7.1.4, Web sphere, MS Visio 2007,iSeries,oracle 11g

Confidential, Honolulu, HI

Pega developer

Responsibilities:

• Designed the upgrading platform on the Windows Server, SQL Server, Terminal Server, and Websphere Application Server.
• Collaborated with different stakeholders including the project management, infrastructure team, Pega Admin, business users and development team.
• Involved in load testing, monitoring and tuning the performance of PRPC application.
• Involved in Customer Service Representative (CSR), other users Interaction for member and provider services.
• Implemented the Active Directory (AD) authentication to PRPC application to align the user access according to the company policy.
• Worked on PRPC applications on different slivers such as General Inquiry, Claim Inquiry, and QUEST Interaction Tracking.
• Worked on creating, tracking and monitoring, and resolving issues related to Java Virtual Machine, agents, listeners, and requestors.
• Fixed the issues and defects during the UT and UAT
• Involved in refactoring and data migration of CRM Pega Applications.
• Worked on Data modeling including the class and table mapping of the applications.
• Participated in designing security application, specialization which involved setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.

Environment: PRPC Pega 6.3,7.1 SQL Server Database, Websphere, application server, Load Runner, CTI, VDI, Java, MS Access, MS Word, MS Excel, MS Project, MS VISIO.

Confidential, Newark, NJ

Pega Developer

Responsibilities:

• Understanding business cases by analyzing the production process
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for creation ofrule setdesigning, class structure and rule-resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Developed the PRPC rules engine with CPM framework.
• Involved and working with Claims Framework and CWS, CRS
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Rule set andRule setVersion).
• Involved in attaching SLA in assignments and createdSLAactivity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: PEGA PRPC V 6.x, CPM framework, Web sphere, MS Visio 2007,DB2

Confidential

Java Developer

Responsibilities:

• Involved in the Analysis, System study and Designing of the project.
• Developed front-end screens with HTML, DHTML, CSS, Java Script, and JSP’s. Extensively done client-side validations using JavaScript and developed the required Servlets.
• Coded and build scripts to build and deploy the application on Apache Tomcat Servlet container.
• As a Developer, Coordinate with onsite team and client in understanding the business process and requirement understanding.
• Developed stored procedures, triggers, functions and database tables in Oracle database.
• Participated in Code Review and Quality Assurance.
• Used JDBC, Application Server provided transaction API for accessing data from the Oracle the using standard statements
• Developed DTO classes and common Util classes for the application modules
• Preparation and review of Unit Test Plan, Unit Testing, Test Results review and other quality related work.

Environment: JDK 1.2, NetBeans, Apache Tomcat Server 3.0, Oracle 8i, Servlet 2.2, JSP 1.1, JNDI 1.2, HTML, JDBC 2.0, WindowsNT.