SUMMARY

• 7+ years in Salesforce CRM Platform with proficiency as an administrator and developer.
• Background in various industries includingBiopharmaceutical, Financial, Insurance, Healthcare, and Manufacturing.
• OversawAdministration, Configuration, Implementation and Support of Salesforce CRM, and Salesforce SFA applications.
• Implemented security and sharing rules at object, field, and record level for different users of various departments. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Designed and developed Visualforce Pages for custom User Interface development.
• Experienced in Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Skilled at working withEclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
• Built custom objects, custom fields,role based page layouts, custom Tabs, custom reports, report folders, report extractions to converting formats, Visual Force Pages, Dashboards and various other components as per the client and application requirements.
• Debugged and resolved Salesforce.com system-related issues.
• Excellent problem solving, interpersonal,communication and presentationskills. Ability to work well independently and within a team. Also, possess the caliber to quicklylearn&usenew systems and paradigms.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce SFA, Apex Language, Apex, Salesforce CRM, Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Formula Fields, S Controls, Workflow & Approvals, Analytic Snapshots, Case Management Automation, Metadata, Bulk, SOAP, REST API

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com, Force.com Platform, VEEVA, Jitterbit, Eloqua, DemandTools

Programming: Java, .NET Framework, C#, ADO.net, ASP.net, TFS

Web and Graphics: Java Script, HTML, CSS, DHTML, XML, IIS, ASP.net, AJAX, Flash, Adobe Photoshop, Adobe Master Collection

Data Management: Microsoft SQL Server, Oracle 8i, Microsoft Excel, Microsoft Access, RDBMS

Other: SharePoint, BIDS, Active Directory, Visual Source Safe, Virtual PC, Scribe

Vendor Software: Great Plains, Quick Books, Thunderhead, Content Management Systems, Knowledge management System, Corresponding Management System

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

SalesForce Developer

Responsibilities:

• Assess and redesign Apex Triggers, Apex Classes and Test Classes for better performance and consolidation of business processes
• Helped build and train a fully functioning Salesforce development team
• Refined Reports, Analytic Snapshots, and Dashboardsfor evaluating the efficiencies of the different sales departments
• Enhance VisualforcePages to gather order details for internal systems
• Modelled Custom Objects, Custom Settings, Custom Fields, and Relationshipsfor new functionalities
• Documented Workflows, Triggers and logical interdependencies to consolidate complex business processes
• Designed Scheduled Classes, Batch Classes, and Asynchronous Methods to offload heavy weight processing from user operations
• Created, and consolidated Apps, Tabs and User Permissions associated with different objects
• Used ANT tools to manage Meta Data changes between the different orgs in the release process
• Worked with SVN to maintain the code repository and manage changes to be implemented in the release cycle
• Back populated, cleansed and maintained data using Data Loader

Environment: Salesforce.com,Eclipse IDE, FuseITSOQL Explorer, Force.com Sandbox,Data Loader, Apex, JavaScript, Sharing Rules, Workflows, Email Updates, Force.com Sites, Visual Force (Pages, Component, Controllers, Component Extentions), HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, SOQL, SOSL, Custom Tabs, Custom Application, Custom Fields, Custom Settings, Relationships, Email Services, Security Controls, Profiles, Permission Sets SF Explorer, JIRA.

Confidential, San Francisco, CA

SalesForce Developer

Responsibilities:

• Architected functionalities of an in-house applications to manage data within theSalesforce.com platform
• Created custom Visual Force pages to manage security and build custom operations for the different business processes
• Debugand add enhancements to Scheduled Jobs that refreshed data a from central database to Salesforce
• Reviewed design ofRole-Based Access for the users
• Create Visual Force Widgets that integrate real time data into Salesforce using JSON API calls
• Composed Technical Design Documents to capture the system’s current state
• Wrote ApexTriggers, and created WorkflowsRules, Email Templates, Field Updates, Test classes
• Worked in agile process using JIRA to estimate sprint scope all developers in the team
• Managed development work in an on-shore, off-shore model
• Wrote SOQL and SOSL queries to verify data within the different orgs and within the different Salesforce components
• Built Reports for standard and custom objects and implemented any modifications needed to work around limitations of these objects and
• Created custom objects, and worked with limitations of standard objects to create unique functionalities for business needs

Environment: Salesforce.com,Eclipse IDE, SOQL Explorer, Force.com Sandbox,Lexi Loader, Apex, JavaScript, Sharing Rules, Workflows, Email Updates, Force.com Sites, Visual Force (Pages, Component, Controllers, Component Extentions), HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, SOQL, SOSL, Custom Tabs, Email Services, Security Controls, SF Explorer, JIRA.

Confidential, Denver, CO

SalesForceDeveloper

Responsibilities:

• Develop sales and marketing apps on Salesforce.com platform
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
• Design and developSFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface
• Authored Technical Design Documents based on business requirements
• Implement the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Work with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards
• Develop various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages
• Buildpage layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Create workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
• Setuptemplates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Develop and configure various Reports and Report Folders for different user profiles based on the need in the organization

Environment: Salesforce.com,Eclipse IDE, Force.com Sandbox, Import Wizard, Apex, JavaScript, Sharing Rules, Workflows, Email Updates, Force.com Sites, Visual Force (Pages, Component & Controllers), HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, SOQL, SOSL, Custom Tabs, Email Services, Security Controls, SF Explorer and Force.com IDE Plug-in Eclipse.

Confidential, Brisbane, CA

Sales force Consultant

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages, data schemas, SOQL queries and Controllers.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports, Report types and Dashboards using salesforce.com
• Developed ApexClasses, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created and used HTML and Visual force Email templates.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services built with C#.net, ADO.net and ASP.net.
• Used the sandbox for testing and migrated the code to the deployment instance after testing utilizing both Behaviour Driven Development ((BDD) and Test Driven Development (TDD) test cases
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Workflow and Approvals, Reports, Custom Objects, Tabs, SOQL, SOSL, HTML, JavaScript, Eclipse IDE Plug-in, Email templates, Sandbox, REST API, SOAP, Metadata, Bulk transactions, Jitterbit, DemandTools, google-Adsword, partner WSDL, Data Structures, Data Modeling,Database Schema

Confidential, Nashville, TN

Sales force Consultant

Responsibilities:

• Implemented and managed various complex sales and service processes
• Administered users insalesforce.com with focus on setting up profiles, roles, and teams
• Managed enhancement and issue logs, and participated in executing necessary development to address requests.
• Generated different Reports and Dashboards for different customers.
• ManagedSandbox environment and deployment.
• Experienced with Federated Authentication using SAML and Delegated Authentication Single Sign-on functionality.
• Implemented Service Cloud Functionality.
• Created and managedworkflow rules, data validation.
• Designed and deployed the Custom objects, Custom Fields, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, SOQL queries, Visual Force Pages to suit business needs
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user Roles and Profiles.
• Implemented the requirements through Apex Triggers, Classes, Custom Controllers and Visual Force Pageson Salesforce.com platform using Force.com IDE.
• Management of mass imports and exports of datausingData Loader.

Environment: Saleforce.com platform, Force.com Sites, Apex, Single Sign On, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Big Machines, Custom Objects, SOQL, SOSL, Custom Tabs, Email Services, Security Controls, Sandbox data loading, SF Explorer and Force.com IDE Plug-in Eclipse, RDBMS,Data Structures, Database Schema

Confidential, San Jose, CA

Salesforce Developer

Responsibilities:

• Created page layouts to organize fields, custom links, related lists, and other components on record pages and used SOQL to retrieve filtered information.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Developed Apex triggers andclasses to achieve user’s desired functionality and have written the dependent test classes. Included BDD while developing test cases.
• Was involved in deployment of classes, triggers, objects, components, pages from sandbox environment to production environment.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Implemented/Implementing Security Settings and configured profiles and permission sets

Environment: Salesforce.com, Eclipse IDE, Data Loader, Apex Explorer, Apex, Visual ForcePages, Component & Controllers), SOQL, SOSL, HTML, Java Script, CSS, Custom Objects, Custom Tabs, Email Services, Security Controls and SF Explorer, Enterprise WSDL, BDD, Security Controls,Data Structures

Confidential, New York, NY

SalesForce Developer

Responsibilities:

• Created custom objects, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Developed Apex Triggers, Apex Classes and Test Methods. Used TDD to write test cases.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
• Customized standard Salesforce objects like Accounts, Contacts, case management and solutions.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Always wrote test methods with code coverage of 80-100%.
• Embedded Flex component into Visual Force pages of Salesforce.com.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Involved in Salesforce Cloud computing knowledge transfer and tutorial activities.

Environment: APEX, Web services, SOSL, SOQL, Force.com IDE, Import Wizard, Java Servlets, Visual Force Page, Workflows and Ajax, analytical snapshot, reports, Eloqua, DemandTools, Security Controls

Confidential, Northbrook, IL

Salesforce Developer

Responsibilities:

• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of the organization.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems using Scribe Insight.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Designed and developed workflow rules, validation rules, and customizations within Sales force.
• Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
• Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity.
• Involved in Salesforce Cloud computing knowledge transfer and tutorial activities

Environment: SalesForce.com CRM Application Platform, Veeva, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment,REST API, SOAP, Metadata, Bulk transactions, security controls, Scribe Insight.