SUMMARY

• 8+ years of IT experience working in different roles as a Scrum Master, IT System Analyst and QA Analyst in deployment of web - based, Client-Server applications, developing business processes and system solutions for various projects in Banking sector
• Professional Scrum Master (PSM I) certified, Scrum Master Accredited Certification & Scrum Product Owner Accredited Certification from International Scrum Institute
• Worked on project Methodologies includes Waterfall/Agile, with extensive experience in Scrum Agile Methodology & Scaled Agile Framework (SAFe)
• Efficient in facilitating discussions, agile ceremonies, decision making and conflict resolution
• Tracks and communicated team velocity, burn-down, burn-up and release progress
• Identifies and helps team resolve impediment in each sprint
• Helping the Product owner in write/split the user stories, ordering backlog items and to define the definition of done
• Being a contact person for everyone in the team and their stakeholders regarding Agile
• Thrive towards self-motivation and empowerment of team players and coaching the team in improving the transparency, situational awareness and conflict resolution
• Helping the team to keep focus and maintain their story board, backlog, etc
• Extensively participated in requirements elicitation, documentation and change management using Quality Center and Service Center reporting tool
• Encouraging the use of Agile Engineering practices within development team and constantly exchanging ideas with other Scrum Masters in the organization
• Well versed in Requirements/Change Management, Impact Analysis and Gap Analysis
• Excellent Team player to work with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of Quality Standards of projects
• Strong Analytical and Problem Solving skills, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision
• Extensive experience in the field of Software Quality Assurance and Application Testing
• Experience in testing functional and Non-functional requirements, test estimation, resource identification, test case creation, test data setup, tracking execution, defect triaging, test management, preparing status reports, testing defect fixes, managing signoff, production validation, UAT testing
• Expertise in change request management and developing configuration management documents
• Quick learner with effective communication, motivation and organizational skills
• Handled different tools in the course of software development life cycle and having extensive knowledge in HP ALM, Star Team, Rational Team Concert(RTC), SOAP UI, Microsoft OneNote, Microsoft Visual Studio

TECHNICAL SKILLS

Tools: HP ALM, JIRA, CA Agile Central(Rally), HP Unified Functional Testing, HP QTP, Selenium, IBM RTC, IBM DB2, SOAP UI, Microsoft OneNote, Borland Star Team, Perfecto Mobile, Microsoft Visio, UniFi, Credit Revue, Fidelity, CA DevTest

Operating Systems: Microsoft Windows, iOS, Android

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Scrum Master

Responsibilities:

• Organized meetings with process owner and stakeholders to define primary goals, objectives and application scope in Rally (CA Agile Central)
• Actively participating in every Program Increment Big Room Planning session and guide the development team and other stakeholders on aligning with Agile principles
• Helping the scrum team in understanding the importance of Innovation Iteration at the end of every Program Increment
• Identify training issues and assist in the development of policies and procedures and training materials to increase accuracy and timeliness of processing
• Guiding the Scrum team and product owners in creating the Definition of Done
• Used Rally (CA Agile Central) Tool to arrange the stories, creating tasks and maintaining the Agile Process.
• Facilitating daily huddles to discuss about the status on the tasks and finding out any impediments that affects the development team to carry out the defined tasks
• Facilitating Agile ceremonies including Retrospective, Sprint Demo, Daily Scrum, Sprint Planning and Release planning
• Participating in Scrum of Scrum meetings and providing the status of individual scrum teams to the Release Train Engineer
• Coaching the scrum team in fine tuning the agile practices and help in motivating the team to live by values and practice the principles of Scrum
• Help protecting the core team from any External team disturbances which comes in the middle of sprint which brings the team to work towards the Sprint goal
• Working as a Servant Leader for achieving better results in Agile environments
• Preparing burn down chart to track the velocity for each sprint
• Measuring the story points delivered by the team in previous sprints and comparing it with current sprint to assess the productivity of the scrum team
• Involved in resource and release planning at the beginning for every Program Increment
• Published the task completion details to sponsors at the end of iteration 1-n
• Coordinating with IT development and Business advisors on the daily status of project execution
• Preparing weekly status update documents to program team and participating in sponsor meetings
• Conducting Retrospective meetings at the end of each iteration and creating documents on the business feedback
• Worked with business owners to develop Business Workflow and Process Models with detailed process decomposition and validated the processes with Subject Matter Experts
• Worked as an Interface between business users, testers and application development team so that all stakeholders understood business needs and drivers clearly and to ensure they were on-board
• Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required

Confidential, San Antonio, TX

Scrum Master

Responsibilities:

• Organized meeting sessions with process owner and stakeholders to define primary goals, objectives and application scope using JIRA
• Identify training issues and assist in the development of policies and procedures and training materials to increase accuracy and timeliness of processing
• Used JIRA Tool to write stories, creating tasks and maintaining the Agile Process. Attended daily huddles to discuss about obstacles on yesterday and future task and help in resolving the impact
• Prepared Sprint backlog and burn down chart
• Coaching the team and making everything possible to help the team to perform at its highest level to achieve the Sprint goal
• Published the task completion details to sponsors at the end of iteration 1-n
• Facilitating Agile ceremonies including Retrospective, Iteration Demo, Daily Huddle, Iteration Planning and Release planning
• Tracks and communicates team velocity, burn-down, burn-up and release progress
• Identifies and helps team resolve impediments that present risk to achieving sprint goals
• Coordinating with IT development and Business advisors on the daily status of project execution
• Preparing weekly status update documents to project sponsor and participating in sponsor meetings
• Conducting Retrospective meetings at the end of each iteration and creating documents on the business feedback
• Preparing functional specifications (FS), workflow/process flow, algorithms, business rules, use cases, Software requirement specification (SRS), Change request (CR) and Requirement Traceability Matrix (RTM)
• Worked with business owners to develop Business Workflow and Process Models with detailed process decomposition and validated the processes with Subject Matter Experts
• Worked as an Interface between business users, testers and application development team so that all stakeholders understood business needs and drivers clearly and to ensure they were on-board
• Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required
• Maintained Requirement Traceability Matrix (RTM) and Utilized Quality Center for change requests and defect tracking

Confidential

IT System Analyst

Responsibilities:

• Brainstorming the Requirements with project stakeholders and Business SME’s and identifying the possible areas impacted
• Organized meeting sessions with process owner and stakeholders to define primary goals, objectives and application scope
• Worked with business owners to develop Business Workflow and Process Models with detailed process decomposition and validated the processes with Subject Matter Experts
• Worked as an Interface between business users, testers and application development team so that all stakeholders understood business needs and drivers clearly and to ensure they were on-board
• Working closely with the Functional Analyst and Business SME’s in defining the requirements clearly in order for the development team and testing team to understand the scope of the change
• Created and managed project templates, use case templates, requirement types, and traceability matrix
• Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required
• Identify training issues and assist in the development of policies and procedures and training materials to increase accuracy and timeliness of processing
• Conducted training sessions to assist the end users in getting familiar with the new tool in accessing the reports and weekly sessions to address any issues/concerns
• Maintained Requirement Traceability Matrix (RTM) and Utilized Quality Center for change requests and defect tracking
• Used SharePoint to write Requirement Specification Matrix (RSM) to create Business requirements/System Requirements
• Participating in weekly sponsors meeting and updating the status of the project team to the stakeholders
• Preparing the As-Is and To-be flow diagrams which explains the associated changes for the particular release
• Providing inputs to the QA lead if there were any edge case conditions are negative scenarios are missed during the review meeting
• Updating the Risk registers throughout the project life cycle if there are any risk pertaining to the release
• Efficient at gathering requirements and with composing design test scenarios
• Regularly followed up with Development Team to discuss discrepancies identified during testing
• Reviewing the production validation plan
• Helping in creating the training videos and wiki updates regarding every change of the project and communicating to the MSR’s on the floor
• Performing User Acceptance testing and making sure the working software is meeting the expected requirements

Confidential

QA Analyst

Responsibilities:

• Participating in Requirement writing sessions and analyzing the Requirements from the Business
• Creating Test Planning Strategy and communicating it to the project team
• Creating the estimation for number of resources to be worked in the project
• Preparing High Level test conditions and detail test cases
• Creating the Automation scripts using QTP (keyword driven framework) and uploading the scenarios in HP ALM
• Generating the Planning Traceability Report to verify all the requirements are mapped to test scenarios
• Preparing Test Data creation for System Test Execution
• Facilitating the Impact analysis meeting with developers to identify the potential impact to the other application and developing the regression suite for execution
• Automation all the regressions scenarios and uploading them in ALM
• Discussing the project changes with Non Functional Testing teams like Accessibility, Security and Performance testing
• Executing the scenarios in Integration test box once the coding is complete and changes are delivered to testing team
• Retesting the defect fixes once the changes are available for testing team to validate
• Organizing the defect meeting daily during system testing phase in order for the business to prioritize the defects
• Creating the defects in Boreland Star Team and assigning it to the development team
• Creating execution traceability report everyday and sending the status to the project team
• Providing signoff once the execution is complete and all the high and medium defects are fixed and validated
• Documenting any of the pending low defects or new enhancements and prioritizing it to get fixed in the warranty period
• Preparing process maps to improve the quality of the application
• Communication with the Test Lead / Test Manager frequently
• Supporting Production validation
• Preparing the M&P documentation with list of scenarios executed and pending issues and handing it over to the maintenance team at the end of every project