SUMMARY

• Certified SFDC professional with 7 years of IT experience in Application Software Designing, Development, Testing, and Implementation and 5 years of experience in SalesForce.com Platform.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, development, Testing and Deployment.
• Expertise in standard Sales force configuration that include Workflow rules, Page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, Triggers, etc.
• Experienced in developing Visual Force Pages, Visual force Custom Components, Custom Controllers, and Controller Extensions.
• Experienced in creating Custom Reports, Dashboards, Batch Jobs, Queues, and Assignment Rules. Created Apex test coverage classes for some email services. Attentive knowledge on developing Salesforce1 mobile, Lightning User Interface and Process Builder.
• Experience in design of Apex Classes, Custom Controllers, Controller extension data binding and various other components as per the client and application requirements and awareness of the governor limits for a multi - tenant environment.
• Experience with managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments.
• Experienced in Lightning which includes the Lightning Component Framework and involved in building lightning component using the aura framework and experienced with Locker Service with Lightning Components.
• Experience with Data migration and updates through the tool App Exchange Data Loader in SalesForce.com.
• Good understanding with Client/Server architecture, Object-Oriented Design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Experienced in web technologies like HTML, XML, CSS, JSP, AJAX, JQUERY, JSON, and JAVASCRIPT.
• Worked with Object Relational Mapping (ORM) tools like Hibernate framework.
• Experience working with Force.com IDE & Eclipse IDE in design and development of Custom Application for Complex Business Processes in both Sales Cloud and Service Cloud Modules.
• Strong experience in creating stored procedures, Triggers and Functions using Oracle PL/SQL.
• Experience in SFDC development using Visual Force Pages, Components, Force.com IDE, SOQL, and SOSL, DML statements.
• Excellent understanding of Org Hierarchy Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes, Page layouts, search layout.
• Excellent Problem solving and debugging skills with good verbal/written communication and presentation skills.
• Motivated and result oriented team player with the ability to work under minimal supervision and possessing excellent problem solving, interpersonal and communication skills.

TECHNICAL SKILLS

SalesForce.com Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components & Controllers, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, AJAX, Workflow rule, Approvals.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data loader, Apex Explorer, Excel Connector, Demand Tools, People Import, Force.com Platform (Sandbox, and Production).

Programming Languages: Java, Json, J2EE, C++, Pig-Latin.

UI technologies/Frameworks: HTML5, XML, Java Script, Spring MVC, CSS3.

Web Services: SOAP/REST API.

Databases: Oracle 8i/9i/10g/11g, MySQL, SQL server.

Packages: Oracle EBS, MS Word, MS PowerPoint, MS Excel, MS Project, Eclipse IDE.

Environment: s: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Implemented the requirements on SalesForce.com platform and Force.com IDE Plug-in using Eclipse.
• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.
• Implemented the requirements on SalesForce.com platform using Force.com IDE Plug-in in Eclipse and ensured apex code worked seamlessly within governor limits.
• Participated in the integration of SalesForce.com with the existing Oracle EBS platform
• Configured sales console apps and managed users.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
• Designed, developed, and deployed Apex Triggers, Apex Classes, Visualforce Pages, Controller & Extension Classes, and Test Classes for Unit testing and for various functional needs in the application.
• Created new sandbox and freshened them with Production as and when required.
• Configured Creating Roles, Security Access, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application
• Used the sandbox environment for testing and migrated the code to production after testing.
• Used Data Loader for insert, update, and bulk import or export of data from SalesForce.com Objects.
• Worked on various SalesForce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Implemented Pick lists, Dependent Pick lists, validations, and formula fields to the custom objects.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created and customized Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
• Provided ongoing SalesForce.com maintenance and administration services including periodic cleansing, custom objects, and workflows.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Provided Post-implementation support to assist end users in creating Reports, Dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
• Performed Integration Testing and Unit Testing.

Environment: Saleforce.com platform, Apex Language, VF (Pages, Component & Controllers), Salesforce.com Data Loader, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential, Dallas, TX

SalesForce.com Developer/Administrator

Responsibilities:

• Working on various SalesForce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events, and Tasks.
• Developed various Apex classes, Visual force pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Designed and deployed Custom tabs, validation rules, Approval Processes, and Auto-Response for automating business logic.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Created email templates and inbound emails using Visual Force for clients.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Implementation of Data Loader for loading the data from .csv files in the objects like accounts and contacts.
• Developed several Triggers, Apex classes and Visual force pages as part of the Application Development.
• Worked on various SalesForce.com Standard Objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed unit test cases for service layers using Junit framework.
• Creating design models (including class and sequence diagrams).
• Used AJAX based on Jquery and Json technologies for making asynchronous http request along with java script.
• Designed, implemented, and deployed Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.

Environment: SaleForce.com platform, Apex Language, VF (Pages, Component & Controllers), SaledForce.com Data Loader, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential

Salesforce Developer

Responsibilities:

• Performed the roles of SalesForce.com Developer and Administrator.
• Performed detailed analysis of business and technical requirements and interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Managed and participated in all phases of the project, including Project Plans, Documentation, and Configuration.
• Administering users in SalesForce.com with focus on set up, profiles, roles and user management, Console Apps
• Involved in SalesForce.com Application Setup activities and customized the apps to match the functional needs.
• Implemented case management automation (on Case Object) to track and solve customer’s issues. Implemented Email-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Implemented Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application and linked them to manage the workflows implemented in the system.
• Developed Apex Before Insert, Before Update, After Insert and After Update Triggers.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of SalesForce.com.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed various Custom Objects, Reports, Tabs, Components and Visualforce Pages and Controllers for different user profiles based on the need in the organization.
• Create and maintain fields, views, reports, dashboards, campaigns and other SalesForce.com objects, reports including folder maintenance, dashboards, and function.
• Ensure data integrity by merging duplicate Leads, Contacts, and Accounts performing mass uploads and updates of data as required Removing unnecessary fields and data ensuring screens, fields and workflow have accurate names and reflect current workflow.
• Used Data Loader for insert, update, and bulk import or export of data from SalesForce.com Objects.
• Worked on various SalesForce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Implemented Pick lists, Dependent Pick lists, validations, and formula fields to the custom objects.
• Experience with managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments.

Environment: SalesForce.com platform, Data Loader, Apex Pages, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards, Visualforce (Pages, Components, and Controllers), Connected Apps, Eclipse IDE plug-in, Conga Composer.

Confidential

Java Developer

Responsibilities:

• Designed and developed business logic using UML Modeling tools, code complexity tools.
• Designed XML Schema in xsd files.
• Developed code to automate testing process.
• Design, implement and maintain java application phases.
• Identify production and non-production application issues.
• Developing application code for JAVA programs.
• Proficient in using meta-data migration tools like Eclipse IDE.
• Experienced in integration of SalesForce.com with external applications by using Web Services API, Metadata API, SOAP, and IBM WebSphere.
• Experience in wide range of languages and technologies such JSP/JSF, AJAX, Spring MVC Framework, HTML5, CSS3, JavaScript, XML, and SOAP
• Designed and developed the whole system using JSP / SERVLET with MySQL.
• Designed the MySQL database to handle the large amount of data easily by using relational database schema, table partitioning, etc.
• For design purpose used CSS3 / jQuery with HTML.

Environment: Java, eclipse IDE, CSS3 / jQuery, JSP / SERVLET, HTML5, CSS3, JavaScript, XML, and SOAP.