SUMMARY

• Having over 7 Years of IT Experience in design and development of Software Development Life Cycle (SDLC) including 5 Years of BPM applications using Pega (PRPC).
• Extensive knowledge in Design, Development, Testing, Migration, Deployment and Integration of PRPC v 5.4/5.5/6.2/6.3/7.1
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector.
• Strong development base in defining Class Structure and Hierarchy adapting Pega best practices and guardrails.
• Designed PRPC flows, Assignment, utilities, Decision, Spin - off and Split- Join shapes.
• Experience in defining class structure, work flows and Rule sets in Pega PRPC
• Good experience in PRPC for defining hierarchy based class structure and security based on roles and privileges, configuring agents, connectors, data models, process flows, business logic definition and user interface Design.
• Expertise in creating conceptual data models, Process/data flow diagrams, use case diagrams, Class diagrams.
• Thoroughly worked on reporting wizard, list view, summary view, activities and Obj-Validation.
• Involved in design and development of Data Model, Class structure, Access Groups, Complex Process Flows, Activities, Activity Step Methods and User Interface (UI)
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Exposure in AGILE iteration based project methodology
• Extensive experience in J2EE features like Servlets, JSP, EJB and JMS.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Experience with various version control systems like Clear Case and VSS.
• Extensive experience with Oracle Databases & experience in PL/SQL, Stored Procedures, Triggers.
• Experience with various Application Servers like Web logic 8.1, Web sphere Application Server 6.0, JBOSS and Apache Tomcat-5.0.
• Experienced in RDBMS technologies like Oracle SQL, PL/SQL, and MS-SQL.
• Excellent written, presentation, verbal and analytical skills.
• Effective problem solving skills, outstanding interpersonal skills, good in written and verbal communication.
• Ability to learn and adapt quickly to the emerging new technologies. Driven to meet deadlines.

TECHNICAL SKILLS

Languages & Tools: J2EE, EJB, Web Services (SOAP), Servlets, JSP,JDBC

Web/Application Servers: Web Logic, IIS, Web Sphere, Apache Tomcat.

Web Technologies: HTML, XML, DHTML, SOAP, PHP, MSXML3.0

Databases: Oracle8.x/9.x, DB2, MS-Access, SQLServer.

IDE Tools: JBuilder 7.x/4.x, Eclipse 3.4/3.1/2.x,WSAD 5.x/4.x, IBM RAD 7/6, NetBeans 5.x

BPM: PEGA/PRPC V PRPC 7.1,6.x,5.x

Verticals: Banking, Healthcare

Operating Systems: Windows 7, NT, Windows 98/XP/2000, Linux

PROFESSIONAL EXPERIENCE

Confidential -Boise, ID

PEGA Developer

Responsibilities:

• Extensively involved in design and development of Data Model, Class structure, Access Group, Process flows, Activities and UI properties.
• Worked on Designing and developing Workflows, and Rule sets as well as integrating the application with external systems.
• Designed the User Interface (Section, Harness, and flow action), portal representation.
• Created list view and summary view reports for according to business user reporting needs.
• For performance tuning the application, used PAL / DB Trace options.
• Worked on circumstance rules to parameterize the common rules among different work flows.
• Created activities, when rules, declarative and decision rules.
• Performed Web Service integration of the application with Legacy Systems using Connect- Soap and Connect - SQL.
• Formulated process and business rules and generated ad-hoc and scheduled reports by customizing the framework.
• Debugged issues logged in HP quality center and fixed performance issues using PRPC tools such as Tracer, PAL, SMA, and Clipboard in troubleshooting applications and for memory usage.
• Involved in business and technical use case review.
• Developed the Overall & the assignment level SLA's to the entire application.
• Involved in creation of product and migration of code.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions and when rules.
• Good understanding in various components of the system configuration and applied intelligence to the conversion issues.
• Created validation rules and workflows to implement business logic validation.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Worked closely with the business analysts and system architect to understand source data to develop technical solutions.

Environment: Pega PRPC v7.1, v6.3, Oracle 10g, Tomcat, HTML, JavaScript.

Confidential - Los Angeles, CA

Pega Developer

Responsibilities:

• Involved in design and development of the application using Smart Build.
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Implementation and integration of multiple external systems with soap connectors.
• Tested and debugged using tracer and rules inspector.
• Supported documentation of design and creation of rule sets and class structures.
• Created technical design documents and requirements documents on the basis of use cases.
• Involved in Design of Class Structure, Properties, Activities and Service Rules.
• Designed the SQL connector to get data from the external database.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in Developing SLAs (Service level Agreements) in Workflow in PRPC
• Implementation of Decision tables and Decision Maps.
• Involved in Creation of validation (property-validation, obj-validation) rules to implement business logic validation.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Used various methods in activities depending on the business rules in the project.
• End to end Integration testing of the application.
• Migrated data instances and rulesets from development to UAT & Performance environment when needed.
• Involved in preparing development test cases as per the PRPC suggested approach.
• Experience in upgrading PRPC versions.
• Created high-level project plans with MS Project as well as Visio process charts for client review and agreement.
• Created rules within rule sets and mapping to the data- and work- classes of PRPC.
• Used debugging tools like tracer, profiler. Also used clipboard tool to monitor values while running the application.
• Created property rules to store data and various data objects identified using value lists, value groups, page lists and page group.

Environment: Pega PRPC v6.2, Oracle 10G, Windows XP, Apache Tomcat, JavaScript.

Confidential -Jersey City, NJ

PRPC Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Involved in testing and Bug Fixing Activities.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Involved in Issue reproducing and fixing.
• Unit testing the Hot-fix. UI features like Dynamic Select, Auto complete, and Auto populate
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Worked on SLA's worked on Email Correspondences and Service Email rules.
• Worked on different types of Agents, Integration concepts: SOAP, Listeners
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Modified out of box reports and created new reports using List view and Summary view rules.
• Worked on the UI components, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies to deal with changes in business environment.
• Provided technical insight and direction on project initiatives from Pega expertise perspective.

Environment: PEGA PRPC 6.2, PEGA CPM HC 7.2, MS Visio 2003, HTML, XML, and Oracle 10g, WebSphere

Confidential, Detroit, MI

Pega Developer

Responsibilities:

• Worked on Designing and developing Workflows and Rule sets as well as integrating the application with external systems.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.
• Proficiency with Agile Development Techniques (including TDD and JUnit).
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Got the XSD/DTD representing the legacy data in XML format and used 'Connector and Metadata Accelerator' wizard in PRPC to create classes and properties and a starter Parse XML rules corresponding to the XML definition.
• Able to debug using the tools provided by PRPC i.e., Tracer, Rules Inspector and Clipboard.
• Created List view reports for the reporting purpose in the process commander.
• Involved in Creation of validation rules to implement business logic validation.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Worked on the Flowchart and Process diagrams using MS Visio.

Environment: PEGA PRPC 5.1/5.4, Flows, Harness, Sections, Declarative rules, Integration Services, List Views, HTML, XML, and Oracle 10g, SOAP

Confidential

Java Developer

Responsibilities:

• Involved in Analysis, Design, Coding, and unit testing of the project.
• Use of the Struts framework for building the application based on MVC-II design paradigm.
• Developed the user Interface Presentation screens using Struts, HTML and JSP.
• Developed some front-end screens using CSS Style Sheets.
• Using Web logic Work Shop tool for developing Servlets, JSP pages, XML and CSS Style sheets.
• JSP development involving creation of custom tags, java beans.
• Used JavaScript and Struts Validators for client side validation.
• Involved in writing the Stateless Session Bean using Session Façade Design Pattern.
• Used connection pooling to handle data transmission from the database Oracle.
• Involved in JDBC connection pooling to access the Oracle database.
• Implemented open source Log4j logging framework in whole application.
• Used ANT tool to build and deploy applications.
• Involved in Configuring web.xml and struts-config.xml according to the struts framework.
• Coding for DAO Objects using JDBC (using DAO pattern).
• Involved in fixing defects and unit testing with test cases using JUnit.
• Wrote SQL queries and Stored Procedures using TOAD for interacting with the Oracle database.

Environment: Struts 2.0, CSS, HTML, XML, JavaScript, JSP, Servlets, Java Beans, Log4j, Oracle 10g