SUMMARY

• Over 7+ years of experience as a Business Analyst, System Analyst with extensive experience in diverse domain such as Finance, Retail and Healthcare focusing on workflow analysis and design, data warehousing,, interface design, process flow modelling.
• Experienced in Software Development Life Cycle (SDLC), involved in all phases of development from requirements gathering, business case development and maintenance and defining strategic solutions for business needs.
• Extensive experience with documenting Business Requirements (BRD), Use Case Specifications and Functional Specifications, Systems Requirements Specification (SRS), Workflows and Unified Modelling Language (UML) diagrams (use case, activity, sequence, collaboration).
• Experience in Financial Risk Management, primarily in Credit Risk, Capital Market Risk; understand the risk data requirements.
• Experience working on analysing data in order work on data base application.
• Extensive experience in transforming business requirements into functional specifications; focused on workflow analysis & design, business process reengineering, user interface design&process flow modelling.
• Extensive experience in conducting Joint Requirement Planning (JRP) sessions, Joint Application Development (JAD) sessions with committee of SME’s, business groups, senior management and IT groups to converge early towards a goal acceptable to customer & feasible to designer to complete.
• Experience in managing Operational Support for broader audience and Business users.
• Experienced in System testing, Performance testing, Integration testing, User acceptance testing (UAT) to ensure the software meets the system requirement and specifications.
• Extensive experience in conducting sessions for users to give them knowledge about how the system is going to work.
• Extensive Experience in preparation of Deliverables, Business Requirement Documents (BRD), System Requirement Specifications (SRS), Functional Requirements Document (FRD), Requirements Traceability Matrix (RTM) developing Use Cases and Test Cases
• Excellent Documentation and Oral Communication skills. Solid business and presentation skills and can perform well both in independent and team player.

TECHNICAL SKILLS

Methodologies: SDLC, RUP, Waterfall, Agile Development

Business Analysis: Rational Suite, MS Visio, MS Project 2000, Requisite pro,TFS, Jira

Front end Tools: MS Office Suite (Word, Excel, Access, PowerPoint, Visio), MS share point

Databases: Microsoft Access, MS - SQL Server, SQL Database

Testing Tools: Win Runner, Load Runner, Test Director

Operating Systems/Platforms: Win XP /Vista / 8, UNIX, Linux

Languages: C, C++, XML, Java, SQL, Visual Basic, .Net

PROFESSIONAL EXPERIENCE

Business Analyst/Scrum Master

Confidential, Washington

Responsibilities:

• Involved in all the phases of project management for entire software Life Cycle right from Planning, Implementation to release and Support.
• Worked closely with Business users, Product owners, and the development team in order to gather the Business requirement documents and come up with user stories.
• Conducted daily Scrum meeting, weekly Sprint meetings and published the Minutes of Meeting
• Conducted the JAD sessions with Business and Technical team on a regular basis in order to meet the business requirements.
• Prepared business requirement documents (BRD’s) followed by User stories from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Designed the business requirement collection approach based on the projectscope and high-level project plan and agile methodology.
• Worked with all the power users of each BU to understand their business needs and implemented the solution accordingly.
• Worked closely with developers to understand the operations of the system.
• Conducted and coordinated knowledge transfer session with offshore operational support teams.
• Closely worked with testers on testing each and every piece of the functionality.
• Conducted knowledge transfer sessions for offshore testing team to understand the functionality phase wise.
• Worked on documents for version control using Team Foundation Server, to maintain up to date changes in user stories and requirements.
• Assisted to develop the test plan, test cases and test scenarios to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Conducted user acceptance testing, gathered and documented user manuals and business rules.

Environment: Windows7, MS Word (2013), MS Excel (2013), MS PowerPoint (2013), MS SharePoint(2010 & 2013), MS project (2013), Team Foundation Server 12.0, Jira, Visual Studio 2013.

Business Analyst/ Data Analyst

Confidential, SFO, CA

Responsibilities:

• Involved in all phases of entire software lifecycle from initiation to the implementation and support phase.
• Developed Business Requirement Specification by gathering the business requirement and interface specifications and converted them into design specifications using SDLC & Agile Methodology.
• Worked with both middle & backend teams in order to develop the business need.
• Designed and developed Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, and Business Process Model using MS Visio. Facilitated JRP sessions for communicating and managing expectations with SME's and to understand thoroughly the business process and the interface specifications.
• Interacted with Business team regarding the trading market in coordination with vendors.
• Understood the concepts of loan cycle & worked with various trading teams for calculation of credit risk.
• Provided management with the proof of concept, with a complete analysis on key performance index metrics, reports and schedules as necessary and participated in the design walkthroughs meetings.
• Experience working with XML application interface developers in order to work on web centric web portal.
• Developed Requirement Traceability Matrix (RTM) to view the coverage of Business Requirements till Test cases. This Traceability was also used for project close activities.
• Worked with the concept of Reconciliation in order to perform the data analysis.
• Provided and supported application developers in the use of Change Management and Change Control tools and procedures. Involved in lot of Customizations, Enhancements, Updates and changing functionalities of web pages and User interfaces.
• Prototyped the application, providing screen shots for better visualization.
• Facilitated JRP sessions and JAD sessions with management, Business User Groups, Subject Matter Expert's, the IT group, users and other stakeholders to refine functional requirements.
• Conducted iterations and communicated results and milestone s to the stakeholders while keeping the developers closely updated on all documented refinements.
• Designed and implemented basic SQL queries for testing and report/data validation
• Highly contributed to the enterprise metadata efforts by completing the data mapping repository (DMR) information, data centre applications.
• Performed End to End testing and provided the UAT test results as well to the Business users.

Environment: MS Word (2010), MS Excel (2010), MS PowerPoint (2010), SQL Developer (1.1.3), Oracle10g, TOAD, HP Quality Center.

Business Analyst/System Analyst

Confidential, Columbus, Indiana

Responsibilities:

• Facilitated and managed meeting sessions with committee of SME’s from various business areas such as Heads in Loan Monitoring, Fund management and Actuaries by conducting interview sessions, requirement planning and analysis sessions. Also developed the Business Requirement Document (BRD), Functional Specifications and a high-level project plan.
• Facilitated and managed JRP sessions, brainstorming sessions and JAD sessions with the business and technical teams to resolve requirement conflicts and undertake the system design.
• Developed a database in order to keep a track of loan cycle with the concept of Reconciliation in order to analyse the data.
• Designed and developed Business and System Use Cases, Use Case Diagrams, Activity Diagrams and Sequence Diagrams using Object Oriented Analysis and Design using UML and RUP methodology.
• Designed business process flows and enterprise architecture diagrams to depict the key flows for the system using UML diagrams like Use case diagrams, sequence diagrams and collaboration diagrams.
• Participated in the logical and physical design sessions, developed design documents.
• Developed business process models in RUP to document existing and future business processes. Helped develop project definition document (PDD) and scope document.
• Worked as a lesion between Front end, middle office & backend in order to meet the FRD & development process.
• Have Integrated Rational RequisitePro with Rational Rose, Clear Quest and Clear Case
• Assisted with user testing (UAT) of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place. Conducted User Acceptance Testing.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle. Partnered with the technical areas in the research and resolution of system and process problems.
• Designed and implemented complex SQL queries using joins and aggregate functions to extract data from different databases for timely reporting to different Subject Matter Experts and for Data Analysis and Validation based on TSYS.
• Documented test plans, test cases, test scenarios and also performed the functional testing as per the requirements of the system.
• Analysed research on operational procedures and methods and recommended changes for improvement with an emphasis on automation and efficiency. Conducted benchmarking activities to identify best practices.

Environment: Windows XP/2000, MS-Office Suite, Rational Suite, RUP, UML, Microsoft Visio, SQL Server 2005, MS-Project and Business Objects.

Business/Systems Analyst

Confidential, Dallas, TX

Responsibilities:

• Involved in all phases of entire software lifecycle from initiation to the implementation and support phase.
• Authored the Business Requirements Documents (BRD) containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analysed and document business data requirements.
• Worked on the concept of Reconciliation in order to understand the data mapping analysis.
• Analysed and prioritized Business Process and User Interface (UI) requirements as system requirements that must be included while developing the Application. Created automation profile of the process using TSYS.
• Planned and defined system requirements to Use Case Scenarios and Use Case Narratives using the UML methodologies and created UML based models: Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
• Conducted Project Management activities and acted as a Technical Resource from a system requirement standpoint, to both business users and the technical team.
• Scheduled and conducted JRP sessions with client/user work group (Subject Matter Experts) members to identify requirements, documented them in System Requirement Specification Documents and Identified Priorities.
• Performed project planning, project scheduling, and status reporting, cost and time estimation using MS Project. Conducted sessions for the users and also prepared user manuals for better understanding of the designed system for the users.
• Conducted UAT by writing SQL queries / scripts and also using Quality Center on resolving reported bugs/technical issues.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.

Environment: Oracle 9i, SQL*Plus, Rapid SQL, Word, Clear Quest, UNIX 5.0, Excel, MS PowerPoint, SQL Developer, TOAD 7.5, Window XP

Business Analyst

Confidential

Responsibilities:

• Participated in gathering user requirements, developing functional and non-functional requirements and technical specifications.
• Developed use cases/diagrams, conceptual model, behaviour diagrams (sequence, collaboration, state chart, Activity), using MS Visio.
• Responsible for working with the manager and other users and creating Work flow diagrams as per the data analysis.
• Work with the Technical Analyst and development team to ensure that they understand the specifications.
• Extensively involved in coming up with test specifications, test cases and test manuals for the application.
• Assisted in unit testing, functional testing, integration testing, stress testing and code inspection review to make sure the deliverables are match with business requirement.

Environment: Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel