SUMMARY

• Over 8 years of experience as an IT professional, committed to maintain cutting edgeon technical skills and up - to-date industry knowledge including 5+ years of experience as aSalesforce Developer and Consultant and2 +years of experience as aJava Developer.
• Certified Salesforce Developer and admin with areas of expertise using Force.com, Visual Force, and APEX.
• Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
• Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Salesforce AppExchange and JAVA and C#.
• Solid experience with Salesforce AppExchange Apps, configuration and user security permissions in compliance with organizational needs.
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
• Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities.
• Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
• Working experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Extensive experience using Salesforce.com Administration and Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and ApprovalWorkflows.
• Expertise in Object Oriented Programming involving Analysis and Design and Development of web based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.
• Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS)

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production)

Programming Languages: Java, JavaScript, HTML, XML, DHTML, C.

Databases: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Franklin lakes, NJ

Salesforce Developer

Responsibilities:

• Involved in identifying, planning and implementing newSalesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Played key role in UAT, SAT and training business users on SFDC system and process.
• Handled different Integrations with other platforms, like CTI Integration.
• Used IBM Cast Iron and Informatica middle - ware.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
• Administered, configured, maintainedSalesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Handled integration with Oracle EBS ERP and CIBS financial software.
• Involved in End to end testing and also gathering requirements to feedback from business users.
• Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• IntegratedSalesforcewith Informatica on Demand for the proper mappings and extraction and transformation of data.
• Involved inSalesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements onSalesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.
• Created and used Email templates in HTML 5 and VisualForce.
• Interacted with theSalesforce.com premium tech support team on a regular basis

Environment: Saleforce.com platform, SFDC, contract management Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, IBM middle ware, App exchange, S-Controls, HTML 5, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Informatica On Demand, Customer Portals, Eclipse IDE Plug-in, Windows XP.

Confidential, San Ramon, CA

Salesforce Developer

Responsibilities:

• Designed, developed and deployed Visual force pages and there Apex Classes, Controller Classes for various functional needs in the application.
• Worked in agile methodology Process and Sprint System, attended daily standup calls.
• CustomizedPage layoutsfor Standard/Custom objects and assigned Record Types.
• Experience working in functionality ofVeevaSynchronization with user.
• Implemented the requirements and IDEPlug-in usingEclipse.
• Worked with various salesforce.com StandardobjectslikeAccounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• CreatedWorkflow Rulesto automateTasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Designed, and developedApexClasses, ControllerClasses,extensionsandApexTriggers for various functional needs in the application.
• Designed various Web Pages inVisualForcefor capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• CreatedData Validation rules and Formulasas per business requirement.
• Integrated theWeb Servicesby generating the necessary stubs from theWSDLfiles for extracting the data from the home grown applications by using the home grown web services.
• UsedSOQL & SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuringData Loader, uploading data inCSV filesinto salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.
• Packaged and Deployed customizations fromSandboxto other environments using Force.com IDES.
• Help users withChatterteams/Groups and follow application as well.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Veeva, Java Script, APPTUS, Eclipse IDE, Subversion, VeevaApp.

Confidential, Houston, TX

Sales force Developer

Responsibilities:

• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.

• Interacted with various business user groups for gathering requirements forSalesforce implementation and documented the Business and Software requirements.

• Designed Requirement documents and functional document for the development team.

• Configured Chatter for the Users in the Organization for collaboration.

• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.

• Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.

• Provided support to ongoingsalesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management and triggers.

• Designed various types Email templates for auto response to customers.

• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

• Was the go to person for support and training in regards to new hires to the company on using Salesforce

Environment: SaleForce.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, JavaScript, Sandbox data loading, Eclipse IDE,VSS.

Client: Barclay Bank, Plano, TX

Role: Salesforce Developer

Roles & Responsibilities:

• Performed the roles of Salesforce.com Admin and Developer in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects, tabs, Components and Custom links.
• Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
• Used Sales force Automation Process (SAP), Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Worked on Salesforce.com Application to Setup activities and customized theapps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Sales Force UI.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visual force, Force.com, Migration Tool.
• Inserted and Updated data using data Loader.

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading, ANT tool.

Client: PepsiCo, Inc. Plano, TX

Role: Salesforce Developer

Responsibilities:

• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects ofSalesforce.com (SFDC)and other Platform based technologies likeVisual Force, Force.com API,andWeb Services.
• DefinedLookupandmaster-detailrelationships on the objects and createdjunction objectsto establish connectivity among objects.
• Worked onValidation Rules, WorkflowsandApproval Processes.
• DesignedCustom Objectsand developed and deployedApex Classes, Controller Classes and Apex Triggersfor various functional needs in the application.
• Developed acustomer feedbackand satisfaction process
• Integrated theWeb Servicesfor extracting the data from external systems, and used theSandboxfor testing to ensure minimum code coverage for the application to be migrated to production.
• Integration using Web Sphere Cast Iron andInformaticacloud for data migration into the cloud.

Environment: SaleForce.com platform, Visual Force Pages, Apex Language, Data Loader, Sandbox, HTML, JavaScript, Eclipse IDE,CVS.

Client: HCL Technologies, Bangalore, India

Role: Sr Java Developer

Responsibilities:

• Involved in requirement Analysis, documentation of high level and low-level design.
• Developed application using core java. J2ee and spring framework.
• Developed SOAP web services using Apache CXF, Axis2 framework and deployed on Tomcat.
• Migrated web service applications from Tomcat to Web sphere Application Server.
• Used Qpid, JMS for messaging and worked on exception handling.
• Worked on java security like encryption, decryption, and generation of signature.
• Worked on migration of light weight web applications from Web-logic to Tomcat
• Used XSL and DHTML to format the front-end pages.
• Used ANT scripts to build java application.
• Bug fixing during the QA Cycle.
• Worked as offshore - onsite coordinator.
• Used SVN as version control system source code and other documents.

Environment: Core Java, J2EE, spring, Web services, SOAP, JAX-WS, CXF, AXIS2, JMS, JUNIT, ANT, Maven, XML, XSD, Eclipse, Spring Source Tool suite, SVN, Microsoft visual studio, Linux, Windows XP, Shell scripting, Tomcat, Web sphere, Hibernate, HSQLDB.

Client: Tech Mahindra, Hyderabad, India

Role: Java Developer

Responsibilities:

• Used Spring MVC as architectural framework, used Hibernate as ORM in Persistence Layer.

• Used spring framework for Dependency Injection and JDBC connectivity.

• Creating presentation layer using the JSP, Struts and Struts Validation Framework.

• Developed RESTful Web services components using JAX-RS API and integrated with Presentation Layer.

• Used HTML5, CSS3,JavaScript, AJAX in UI Development.

• Used CVS for version control, Log4j, Junit, Maven tools for the application development.

• Used Oracle as database and worked with Oracle SQL, PL/SQL for reporting as well as for some batch processes.

• Used RAD as IDE and IBM WebSphere application server to deploy the application.

• Actively participated in Design sessions, cross-functional team meetings.

Environment: Eclipse 3.x,Java1.6/1.7, Hibernate 3.x, Junit 4.x, Oracle 11g, RESTful Web Services, IBM WebSphere 7.0/8.0, CVS, JSP 2.x, Spring Framework 3.0