SUMMARY

• Possess 6 years of total experience in IT Industry focusing on requirements gathering, design, and development.
• Strong salesforce and force.com experience, includes design, development, test, deployment and configuration.
• Experience in all phases of Software Development Life Cycle - SDLC (Agile/waterfall).
• Experience in SFDC developing APEX classes, Triggers, Visual force pages, Controllers, Batch Apex, Workflows, process builder, Force.com and Webservices API.
• Experience working on various salesforce implementations which mainly includes sales, service and marketing cloud.
• Experienced in designing, developing and data modelling of the application and ensured that they are within the Salesforce governor limits.
• Experienced in integrating Salesforce and other applications using SOAP and REST API Web services and outbound messaging.
• Implemented WSDL in the application for access to data from external systems websites, using Force.com web service API.
• Worked extensively in developing, customizing of Visual force pages with Visual force components, Custom Extension controllers.
• Knowledge in developing salesforce Lightning Apps, components, Controllers and Events. Good knowledge on aura framework, which is used in building lightning components
• Knowledge on implementing the Geo Tracking system using Lightning Component.
• Experience in migrating data from legacy systems to Salesforce using Apex Data Loader.
• Heavily involved in deployment activities and resolving the deployment issues. Deploying components from Sand Box to Prod,, and UAT environments.
• Experience in developing batch jobs based on the different conditions to execute them nightly.
• Extensive experience in entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
• Expertise in SFDC administrative tasks like Creating Profiles, Roles, User, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Process Builder, Approval Process, Reports and Dashboards.
• Strong working experience with various salesforce standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.
• Hands on experience in building Reports, Dashboards, Analytics Snapshot using Standard and custom Report types for the business users, management for higher visibility.
• Experience in Creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Custom Tabs, Validation rules, Approval Processes, Page Layouts, Search Layouts, Java Script and HTML to meet the client’s requirement and functionality.
• Proficient with tools Eclipse IDE (Force.com Plug-in), Developer Console for developing, customizing of Apex Class, visual force pages and changing meta-data components; Force.com Explorer and Workbench Querying.
• Hands on experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript.
• Had good knowledge on ETL and Documentum technology, with focus on data designing, data extraction and data loading of high volume data using required transformations.
• Received several client appreciations, and received ON THE SPOT for providing solutions to business-critical problems.
• Excellent client interaction skills and project delivery under stringent timelines and high-pressure.
• Strong analytical skills and Willingness to learn and implement new technologies wherever necessary.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers.

TECHNICAL SKILLS

Salesforce Technologies: Custom Objects, Roles and Profiles, Workflows, Assignments, Approvals, Triggers, Record Type, Dashboard, Security, Field updates, reports, Visual Force Pages, Apex Classes/Controllers, Apex Trigger, Apex Web Services.

Force.com Tools: Eclipse, Force.com IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Platform (Sandbox, and Production).

Data Tools: Force.com data loader, Import wizard, Informatica, DataStage, Documentum (Captiva).

Databases: Oracle 10g, MS Access, and MySQL.

Project Management Tools: JIRA, TFS

Languages: Apex, Java, SQL, JQuery, AJAX, PL/SQL.

Web Technologies: HTML, CSS, XML, JavaScript, Web Services.

PROFESSIONAL EXPERIENCE

Salesforce Consultant

Confidential, NC

Responsibilities:

• Interacted with various business users to gather functional requirements and documented the requirements in functional design document, and developed design documents to suit business needs.
• Coordinated with clients by conducting project meetings and sessions for business requirements analysis.
• Evaluated technical decisions and deliverables for compliance and quality analysis.
• Developed Interfaces for integrating Salesforce application to external system using WSDL generated classes.
• Created Apex classes, components and triggers with 100% code coverage using test classes.
• Configured and customized Salesforce.com using standard setup tasks as well as Apex coding, Apex Triggers and Visual force pages development and customizations.
• Developed customized and business solutions by usage of Visual force and custom applications.
• Created a user interface for custom applications using the Custom Objects, Custom Tabs, Page Layouts, Record Types and Customization options.
• Worked on user Roles and Profiles, security controls, OWDS and shared settings.
• Good knowledge on aura framework, which is used in building lightning components
• Created Custom Fields, Custom Reports, Triggers, Field help, Custom Formulas and Field History Tracking.
• Created complex Validation rules based on business requirements.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse and Change Sets.

Environment: Saleforce.com platform, Visualforce Pages (Pages, Controllers & Extensions), Data Loader, Batch Processing, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, WSDL, Sales Cloud and Service Cloud, Eclipse IDE Plug-in.

Salesforce Developer

Confidential, NYC

Responsibilities:

• Worked closely with business analysts to perform detailed analysis of business and technical requirements and design solution.
• Developed apex program and apex triggers for various functional needs in the application.
• Designed various web pages in visual force for functional needs within Salesforce.
• Created visual force pages to override the standard functionality of new and edit buttons.
• Used SOQL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Developed web pages to display the status details to customers using ASP.Net.
• Created Custom objects, Page Layouts, Visual force pages, Validation rules, Approval processes and Auto-Response rules.
• Performed data clean-up and/or Data migration to/from salesforce.com
• Created controllers and extensions to fulfil the business requirements.
• Created pick lists, dependent pick lists lookups, master detail relationships and record types to enforce data quality setup marketing campaigns and assignment rules.
• Handled deployments among sandboxes and between sandboxes and production.
• Involved in data migration and data export activities through various business centres using Apex Data Loader, Apex Data Export and Import Wizard.
• Performed periodic data cleaning and administered custom objects, workflow and campaign management.

Environment: Saleforce.com platform, Apex, Visual force Page, data loader, Salesforce APIs, Dashboard

Salesforce Developer

Confidential, TX

Responsibilities:

• Responsible for Development of SFDC apex, visual force pages and validation rule creation, workflow rule, fields updates.
• Involved in creating apex classes and triggers for the requirements in the project.
• Developed a web-to-lead functionality which directs leads to Sales force CRM.
• Analysed the requirements with Business Analyst and end-users via presentations.
• Involved in the design, development and implementation of the application.
• Performed self and internal Code review and code analysis to improve application performance.
• Worked on Assignment rules, Auto Response rules.
• Worked on Controlling and dependent picklist fields, formula fields.
• Involved in Understanding Existing Applications and Reviewing Requirements, Use Cases with Business Team and Implementing and Prioritizing the Tasks per Business Requirements using the Agile Methodology.
• Created workflow rules and defined related tasks, email alerts and field updates.
• Use Sandbox for testing and migrated the code to the deployment instance after testing.
• Worked on Dynamic Apex to access Objects & Fields to describe information, execute SOQL, SOSL & DML queries.
• Implemented search, filtering and tagging features on page layouts to make it easier for sales to locate relevant marketing content and documents in SalesForce.com CRM Content.
• Customized dashboards, workflows, alerts and custom validations.
• Worked on various Reports (summary reports, matrix reports, pie charts and dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Responsible for migrating existing data (Accounts, Contacts, Events and Tasks) from legacy systems to Salesforce.com using Data Loader.
• Worked with architects for design, coordinate with the testing and business teams.
• Involved in preparation of technical documentation.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Developer (Assistant System Engineer)

Confidential

Responsibilities:

• Involved in requirements gathering, preparation and review of functional specs.
• Development activities include analysis, design, coding, and unit testing.
• Responsible for Interacting with Business user groups on Requirements gathering and Designing Solutions.
• Developed Visual Force Pages, Apex Classes, and Apex Triggers for various functional needs in the application.
• Prepared various documents like low level Design Document and high-level design documents.
• Responsible for creating jobs, sessions and running/monitoring the workflows.
• Rules by creating re-usable transformations, jobs.
• Extracting Data from various sources such as Flat files, Oracle and load into Staging Area.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages & Controllers), Informatica.