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Consultant-crm Resume

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  • Having total 7+ years software professional experience in IT applications software Analysis, Design, Development, Implementation, Testing, QA process and Maintenance of IT Applications using PEGA PRPC and Java, J2EE Technologies
  • Having around 4 years experience in software requirements Analysis, Design, Development, Implementation and Maintenance Applications using PEGA PRPCv5.x, 6.1 and, 6.2 SP2 and Smart Investigate (SI), CPM, HC CMP, GSPM Frameworks.
  • Having 3 years working experience in Java/J2ee technologies
  • Having working experience on requirements analysis, design and development activities by using PEGA Rules and Pega Frameworks.
  • Hands - on experience on Pega Version 7. Extensive understanding and knowledge of Pega Rules Process Commander.
  • Understanding of Object Oriented Principles and Web application architecture.
  • Experience in designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
  • Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
  • Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
  • Configured and managed Flows, Harnesses, Assignments, Data properties.
  • Designed and implemented Decision Rules, Declarative Rules, Validation Rules
  • Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
  • Used Connectors and Services to integrate PRPC with External Systems.
  • Exposure on using Correspondence and Reporting features in PRPC
  • Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
  • Experience in developing applications using Service Oriented Architecture(SOA) such as Web Services(SOAP) and has Exposure in Pega CPM Framework.
  • Good Subject matter expertise and business knowledge in Health care and banking domains
  • Highly scalable in working large scale assignments in heavily diversified team environments.


Operating Systems: Windows 2000, XP, UNIX

BPM Tools: PEGA PegaRules 6.1, 6.2 SP2, SI, CPM, CMF, GSPM Framework

Languages: Java, J2EE, C, C++

Tools: SOAP UI 3.2.x, Clipboard, Tracer, PLA, SMA, Rally.

Web Technologies: JSP, JDBC, Servlets, EJB, Struts, Hibernate, XML, XSL, Spring

Middleware: EJB, RMI, MDB, JMS

RDBMS: Oracle 10g,11g, SQL, SQL Server, DB2

Application Servers: Web logic 9.x, Web Sphere

Web Server: Tomcat 5.5

Products/Tools: Starteam5.4, TogetherArchitect2006, Caliber RM 2005, RM Publisher,Test Director8.0, Eclipse, Intellij


Confidential, MD

Environment: PRPCv6.1 SP2, GSPM Framework 7.5, Java Script, Connect-SOAP, SQL, XML, SOAP UI 3.2.1



  • Worked on requirements analysis, design and construction of Existing Groups project and modules for 2-50 market segments
  • Worked with offshore team and get tasks to be done for existing group project functionalities
  • Technical guidance for group side modules and code reviews and tasks delivery.
  • Analyzed functional business requirements, data mapping requirements and designed data class structure
  • Identified data classes mappings and created base data model class structure
  • Worked on construction activities for New Business 2-50, 51plus market segments functionalities
  • Worked on defect fixing and smoke testing activities from SIT, UAT environments.


Environment: PRPC V6.1

Senior Engineer


  • Worked for construction of user stories of sprint
  • Involved with client interaction in daily scrum calls for requirements clarifications and updates
  • Worked for code enhancement tasks, upgrade as part of new product releases PMF 6.1 SP1,6.2 SP2
  • Worked for bug fixing while coming from QA, production.
  • Performed Unit testing and validations using QC.


Environment: Pega PRPC v 6.2 (BPM and Rules Tool), Oracle 11g, Java 1.6

Senior Software Engineer


  • Analyze and assessment of existing System w.r.t upgrade.
  • Analyze and identify high risk rules in NEW w.r.t targeted environment of PRPC .
  • Validate and Fixing the identified high risk rules & break ups, the finalized rule sets in DEV environment
  • Worked on construction for fixing the Jira tickets of application, while coming from migration process.
  • Perform Unit Testing.


Environment: Java, PRPC 6.1, Servlet, JavaScript, Rally, XSL, Spring, JDBC, Hibernate, Tomcat, Hudson.

Software Engineer


  • Major responsibilities include analyzing the existing system and new business.
  • Designing, Coding and migrating the system to Java Platform.
  • Implemented Security Vulnerabilities as extra features for new Website.
  • Involved in delivering the enhancements and fixing defects.
  • Worked with data architects and Database administrators' in modifying the existing data model to accommodate new changes as required by the project which increased data quality from 50% to 99.6%.
  • Implementation of effective and efficient automation tools and procedures to reduce manual effort by 50% and enhance enterprise architecture resulting in cost savings of 40000 USD for the client.
  • Timely and Quality delivery of high pressure short notice projects. Willingness to accept responsibilities in the Agile initiatives work system. Great Team player flexible with time and schedules.
  • Conducted Knowledge Transfer sessions to the team members about the project & also to those of other projects & received a positive response.

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