SUMMARY

• Overall 8 years of Total IT Experience. 5+ years of experience in PRPC.
• PEGA PRPC Certified System Architect and Certified Senior System Architect.
• Certified PRPC System Architect and Java/J2EE Developer with Domain Expertise: Healthcare, Banking and financial Services.
• Sound knowledge of BPM products, Pega PRPC, Cordys, different frameworks, and development methodology.
• Very strong experience in building RPAS Hierarchies, Measures, Rules, Workbooks and Domains.
• Have a good knowledge & experience in UNIX system in configuring and developing Shell Scripts which was used to build data for RPAS structure.
• Knowledge of designing flows using standard Business Process Model and Notation (BPMN).
• Proficient in defining the Class Structure, process Flows and hierarchy based on PEGA Best Practices and Guardrails.
• Good Knowledge of PRPC Administration such as installation, Rule set versioning, Product and Patches deployment and Debugging.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Expertise in developing Pega PRPC applications using Activities, Flows, Decision rules, Declarative rules, Harness, Sections, Validation rules and Integrations.
• Good Knowledge of implementing Pega integrations Connect - SOAP, Service-SOAP.
• Good Knowledge of implementing MQ Listener, Service-MQ.
• Expertise in design and development of web applications using Core Java, J2EE, Servlets, JSP, JavaBeans, JavaScript, HTML, JQuery, CSS.
• Have a good knowledge on Object Oriented Programming Concepts and Programming Languages including C, C++, C#, Java/J2EE, VB Script and JScript
• Worked with Databases which include SQL Server, Oracle, MQ-SQL.
• Experience with Project Management Framework.
• Worked on Agile Scrum methodology.
• Good Communication and interpersonal skills.
• Developing and Enhancing Applications according to Business Requirements.
• Good knowledge of end to end application architecture involving databases, SoA and enterprise framework in handling production environment.
• Good leadership and believe in team work.

TECHNICAL SKILLS

BPM Tools: Pega PRPC v 5.5,6.1,7.1.7, Cordys BOP4

Frameworks: Pega Claims Framework v3.2, PMF

Languages: Java / J2EE

Database: Microsoft SQL Server 2005, Oracle 11G, MS-Access

Methodologies: Agile Scrum

Domain: Banking, Insurance

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Pega Architect

Responsibilities:

• Onshore point of contact for handling production support.
• Discussion and analysis of the specifications provided by the clients.
• Design review for the changes to be implemented.
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business requirements. Development using PEGA Rules Process Commander V 7.1 according to the Business requirement.
• Worked in project using BPM tool Pega in Agile methodology (Scrum) and responsible for analyzing their business requirements and closely working with technical team for the effective development of application.
• Proficient in Pega Methodology implementation cycle, including business processes - Modeling, testing, and deployment.
• Deployment for remote and isolated locations.
• Used Pega DCO to map high-level activities and participants in PLM business process
• Used Pega DCO to generate and refine a detailed process diagram, user requirements, workflows, and business processes.
• Well versed in creating Business Rule Engine, Business Process Management documents for Pega Rules Process Commander (PRPC).
• Created activities, flow actions, decision trees, decision tables and circumstanced rules in PEGA
• Defined class structures(Class, Data), Work types, Folder, Work object, designed PRPC flows, Assignments, Utilities, Decision, spin-off, split join shapes.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Implemented various activities, used OOTB methods, functions and implemented notification tasks using correspondence rules and decision rules.
• Involved in User Interface Design.
• Involved in implementing Flows changes, Pega integrations Connect-Soap.
• Written Activities and validation rules and Implemented List Views.
• Testing - unit testing.
• Worked on various enhancements.

Confidential, Chicago, IL

Pega Developer

Responsibilities:

• Analysis of the specifications provided by the clients.
• Involved in Production Support activities
• Implemented workflows part of day-to-day business operations, the workflows is crucial to success of the system, especially considering the PEGA guardrails.
• Worked extensively on Intent tasks, Interaction Drivers and CPMHC Portals.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service-.
• Worked on Pega 6.1 version, Pega CSB Insurance framework, DCO, PMF, and TMF.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Support Front Office Team on the new central applications used and any KYC/AML matter
• Well versed in creating Business Rule Engine, Business Process Management documents for Pega Rules Process Commander (PRPC).
• Experience in processing service request case developing and designing SOAP services and Connectors in the Pega application.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Led and facilitated DCO sessions with impacted business unit SMEs to capture detailed project requirements.
• Worked on documenting the Use cases using DCO template with understandings of DCO terminologies, DCO tools like Application profiler, Application accelerator and Application documentation wizard.
• Developed optimized activities for agents, worked on SLA processing and extensively worked on file listener process to interact with external systems to automate business process.
• Creation of properties, Models for the classes.
• Involved in Defect fixing and enhancements.
• Involved in Code Reviews
• Providing guidance to team.

Confidential

Application Developer

Responsibilities:

• Worked on enhancements and defects.
• Developed the PRPC rules engine with CPM framework.
• Involved and working with Claims Framework and CWS, CRS
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Identify and Document Use Cases/Requirements into PRPC DCO tools - Application Profiler (AP) and Application Accelerator (AA) by following the Pega corporate COE best practices and compile Use Case documentation as required by the project Methodology.
• Involved in the early DCO session, captured the direct business requirements.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Well versed in creating Business Rule Engine, Business Process Management documents for Pega Rules Process Commander (PRPC).
• Understanding the overall existing business process and identifying how PRPC and CPM Framework can be best used for development of the application.
• Deployment and Troubleshooting of JAR, WAR and EAR applications in clustered environment with WebLogic, WebSphere and Jboss.
• Used JSTL and wrote custom JSP tag libraries and implemented role based handling in JSP pages.
• Experienced in developing Work Flows and Activities, Rule based Business Process Management using Pega Rules Process Commander (PRPC), Decision tables, Decision Maps, Declarative
• Created the Business Process Flows and flow actions in Pega PRPC.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.
• Understanding of the configuration between Pega CPM and Voice platform (IVR).
• Created activities, flow actions, decision trees, decision tables and circumstanced rules in PEGA
• Interacting with customers for requirements.
• Review code

Confidential

Application Developer

Responsibilities:

• Involved in creating the Rule set design and Class structure design.
• Prepared the UI rules (section, harness, flow action, local action), portal representation, validation rules.
• Involved in creating activities, activity step methods, when rules and decision rules.
• Implementation and integration of multiple external systems with SOAP Connectors. End to end Integration testing of the application
• Extensive debugging skills using Tracer, Clipboard and Rules Inspector.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking.
• Involved in designing flows and Customization of the framework rules, HTML controls based on business requirement.
• Performing peer code reviews following Pega Guardrails.
• Creation of List View rules, Navigation rules. .
• Implementation methodology using Direct Capture of Objectives (DCO).
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.
• Understanding of the configuration between Pega CPM and Voice platform (IVR).
• Established informal user acceptance testing (UAT) and feedback process (via HP QC).
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Running the Application Accelerator wizard to create the skeleton of the application.
• PMF (Project Management Framework), for user stories of sprint and backlog related and daily efforts tracking of the stories.
• Creation and customization of portals for Claim Handler, and Users
• Audit field level changes of work object properties using Field Level Auditing Gadgets.
• Audit field level changes to data instances using Declare Triggers and Models.
• Creation of Claim Units, Tasks using claims framework activities.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in design and implementation of advance and guided search modules.
• Designed client application using Java Server Pages (JSP), Cascading Style Sheets (CSS) and XML.
• Implemented the Enterprise JavaBeans to handle various transactions
• Developed Web Services to transfer data between client and server vice versa using SOAP, WSDL and UDDI.
• Using Java Financial platform built an application, which is an integration of technologies such as Struts and Web Flow.
• Designed the application by implementing Struts based on MVC Architecture, simple Java Beans as a Model, and JSP UI Components as View and Action Servlet as a Controller.
• Developed MVC design pattern based User Interface using JSP, XML, HTML and Struts.
• Developed custom validations and consumed Struts validator framework validations to validate user input.
• Extensive knowledge of Client-Server technology, web-based n-tier architecture, Database Design and development of applications using J2EE Design Patterns like Singleton, Factory Pattern.
• Involved in implementation of various PDI versions
• Preparation of design and unit test documents.
• Review of code and involved in defect fixing.
• Involved in Production support.