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Business Object Resume

Education:

Bachelor of Engineering in Computer Science

Experience:

Confidential, USA (Associate Consultant) February - May 2012

  • Analyzed business processes of customers and implemented workflows to automate processes and reduce costs and time
  • Worked on pilot projects, developed and presented proof-of-concept(s) after analyzing customer requirements and processes

Confidential, Pune, India
Senior Architecture Engineer - Business Object September 2009– December 2010

  • Led weekly technical BO community calls to discuss high risk issues, new releases and bug fixes
  • Coordinated with Business Objects developers to fix bugs and enhance product per customers’ requirements
  • Responsible for onboarding new engineers in team. Trained new engineers in customer’s business processes to ensure smooth and quick induction into team
  • Consolidated, validated and documented issues encountered with customers’ processes and product installations. Published these documents as technical papers on SAP’s information portal
  • Continued with responsibilities of Business Objects administration, publishing, scheduling and reporting
Confidential, April 2008 – August 2009
  • Installed, configured, upgraded and tested Business Objects XI environments for release R2/R3.0/R3.1
  • Analyzed and resolved several hundred tickets (up to L3) and issues with Business Objects Enterprise
  • Interacted with end-users to gather requirements for reports. Scheduled and published reports (WebI, DeskI and CR Reports) based on business requirements. Responsible for administration and configuration of CCM and CMC
  • Resolved reporting issues faced by end-users. Corrected report designs at architectural level
  • Responsible for security administration in Business Objects installations

Confidential, Pune, India July 2007 – December 2007
Engineer, Technical Support

  • Communicated with HP’s customers in United States, provided technical support and troubleshot software and hardware issues faced by desktop and laptop customers
Technical Skills
  • Data warehouse & Reporting: Business Objects Enterprise XI Release 2, BOE XI 3.0, BOE XI3.1, Crystal Report Server, BO Edge
  • Databases: Oracle, SQL Server (2000/2005), MySQL
  • Programming Languages: Java, C, C++
  • Web Designing & Scripting: HTML, CSS, JavaScript, Adobe Flash/Photoshop
Leadership and Honors
  • Application Lead, October 2008 – December 2010: Led team of twelve engineers and responsible for on boarding new engineers in team
  • KCS Coach, April 2008 – December 2010: Led team to document best practices and publish technical papers on SAPs’ portal
  • Received award for resolving maximum number of customer issues for three straight quarters
  • Recieved award for maintaining 0% defect rate over two continuous quarters

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