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Salesforce Admin & Developer Resume

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Marshall, MN


  • 6+ years experienced IT consultant with3 years experience as a SFDC/Force.com consultant with 2 full life - cycle implementation experience
  • Extensive knowledge in Sales, Service, and Custom cloud platforms
  • Assisted multiple clients inFinancial, Pharmaceuticals, Retail, Energy and B2Bdomains
  • Experience in developing client-specific solutions onforce.complatform usingApex classes and Triggers, Sites, Visual Force, Web Services API, SOQL
  • Good Experience with Salesforce SDK and Administration tasks like Managing page layouts, custom fields, new workflows, creating custom objects, custom user profiles, setting up organization wide defaults (OWD) etc
  • Developed SFDC customized Objects, Fields, analytical and ad-hoc reports and Dashboards using data from SFDC databases
  • Proficient on Eclipse IDE, C/C++, JSP, SQL,HTML/XHTML, XML, CSS, JavaScript and Adobe Flex
  • Experienced inData Cleansing, Migration, and integrationwith other business and AppExchange applications usingApex Data loader.
  • Experience handling security features, Governor Limits and setting organization wide defaults
  • Lead and managed Projects and Project coordination with offshore teams
  • Involved in writing Integration testing, Unit testing and Regression Testing of the application.
  • Excellent analytical, trouble-shooting, communication and learning skills


Force.com: Apex Custom Controllers and Extension, Apex triggers, SOQL, Custom VisualForce Pages, Adobe Flex, Ajax Toolkit, Packaging and migrations, Force.com IDE (Eclipse), Data Loader, Connect offline, Apex Explorer.

Languages: Apex, C/C++, Java, PL/SQL

Database: Oracle, MS SQL Server, MySQL

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP

Tools: Install Shield, Rational Rose, MS Office, Visio, Project, Eclipse



Salesforce Admin & Developer


  • Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development methodology
  • Created Objects and fields, Relationships and Record Types, Page Layouts, Profiles and Assignments Rules
  • Involved in Design and development of Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com
  • Implemented Marketing Sales, Customer Service, Call Center & Support Administration
  • Developed Salesforce.com APEX and Web Services API on Force.com IDE
  • Developed Apex Before Insert, Before Update, After Insert and After Update Triggers
  • Created Visual force Page for custom User Interface development using standard and Custom Controllers
  • Configured Reports for Custom Objects and associated them to Dashboard
  • Used SOSL and SOQL Queries during the data migration and custom development
  • Responsible for Data load operations using Sales force’s Apex Data loader
  • Migrating all the customizations to PROD using the Force.com IDE.
  • Worked on the User Entitlements and role hierarchy for Salesforce.com
  • Implemented the Salesforce.com Web to Lead functionality to create Leads in SFDC
  • Configured and Maintained the Sandbox Environment for easy facilitation of Development and QA Activities
  • Analyzing the Scope of the Requirements, and avoiding Scope Creep
  • In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team
  • Reviewing the test cases provided by the QA team, and providing feedback
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
  • Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
  • Responsible for testing the development work done by off-shore and make sure they comply with the requirements.
  • Involved I Level-2 support for some applications to resolve show stoppers by working with the Dev team.

Environment: Apex, Workflows, Data loader, Force.com IDE, Visual Force, HTML, CSS

Confidential, Marshall, MN

Salesforce Admin & Dev


  • Managed the technical delivery of integrations and custom extensions.
  • Configured users, roles, permissions and profiles as per business requirement
  • Createdcustom objects, custom VF page layouts, triggers, validation rulesby usingApexas per Customer requirement
  • ConfiguredSalesforce.comsecurity profiles and custom object supporting integration and quote featured enhancement
  • Createdcustom controllersimplementing complex code for retrieval from Sales Force to VF pages
  • Developed workflow rules and triggers using Apex for updating Users based on Location records
  • DevelopedApex class and triggerto format phone/fax/zip code in account object
  • Developed and maintained SFDC analytical reports and dashboards for management review
  • Developed mappingin multiples schema databases to load the incremental data loadintodimensions
  • WroteSOQLandSOSLstatements within custom controllers, extension controllers
  • Analyzed and imported thousands of account and contact records using DataLoader
  • Data Validation for the data that arrives from different data sources and generating the reports in theSalesforce.comfor the next day portfolio
  • Used error handling techniques to handle the errors and send emails upon the severity of the error

Environment: Apex, Visualforce, Workflows, Triggers, Dataloader, HTML, Force.com IDE..

Confidential, Mansfield, TX

Salesforce Admin/Developer


  • Lead technical requirement gathering sessions.
  • Managed the technical delivery of integrations and custom extensions.
  • Customized page layouts for standard and custom objects.
  • Configured users, roles, permissions and profiles as per business requirement.
  • Integrated their daily management information to Salesforce using Data loader.
  • Developed Salesforce.com workflow rules and triggers using Apex for updating users based on Location records.
  • Created Workflows and Approval processes and developed validation rules
  • Developed Custom Application for expense reporting.
  • Developed custom applications using Force.com IDE.
  • Installed and deployed Organizational view using Apex Triggers.
  • Designed complex reports using XML.
  • Developed validation and trigger code for objects and fields.
  • Established deployment strategy for implementing salesforce.com changes.

Environment: APEX, Web services, SOQL, Force.com IDE, Import Wizard, XML, Visual Force Pages, Workflows, S-controls

Confidential, Fortworth, TX


  • Hands on experience on entire SDLC like design, development, testing, support and QA.
  • Responsible for assisting in the design, development and implementation of software for new and existing POS programs in C, C++.
  • Proficient in upgrading structures in C to OO classes.
  • Significant knowledge of design patterns using C++.
  • Experience with GUI development using MFC.
  • Resolved Network issues between clients and Master.
  • Designed and developed applications in C#, which parses different files and generates the classes with appropriate functions and methods which facilitates conversion of structs in to classes
  • Significant knowledge in business processes and procedures. Served as liaison between clients and management.
  • Interacted with clients during requirement capturing phase, prepared Business Requirement documents, Software Architecture Documents, Prepared use cases, sequence diagrams for the new projects.
  • Prepared Integration testing plan

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