SUMMARY

• Certified Salesforce Consultant (DEV 401 and Admin 201 certification) with experience in application security, configurations, customization, conversion and integration for enterprises.
• 8 plus years of experience in the IT industry 5 years of experience in Salesforce.com and 3 years of experience as Java Developer.
• Involved in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
• Experience in SFDC Development in implementing Apex classes, Triggers, Visual Force, Force.com IDE, SOQL and SOSL.
• Experience in working with Salesforce.com sandbox and production environments.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master - Child, lookups, Entity Relationship data model, Pages, Classes, Workflows & Workflow rules, triggers, Email alerts and Business Logic.
• Expertise in analyzing and documenting the workflows and functionality of existing systems.
• Experience in Salesforce Customer Communities Implementation.
• Having good knowledge of all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development and Testing.
• Exposure to Apptus and SteelBrick, developed POC s in Apptus CPQ and SteelBrick CPQ.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader.IO and Data loader.
• Having experience in working with agile process like scrum meetings, sprint sessions.
• Experience in Force.com IDE and Eclipse IDE with Force.com Plug-ins.
• Experience in Agile methodology in software development, Apex classes, HTML, CSS and JavaScript.
• Used visualforce components like Form, PageBlock, PageBlockSection, CommandButton, Actionsupport, ActionFunction, PageBlockTable and Repeat for developing visualforce pages.
• Involved in business requirements meeting for requirements analysis, designing data model, identifying customizations.
• Worked on migrating standard and custom objects in standard to Lightning experience.
• Experience in Salesforce for Outlook (SFO) product Outlook Connector.
• Controllers & Triggers, Visual Force Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Implemented application security Confidential OWD, Object, Field, and Record level using Profile based security and sharing rules for different users Confidential different levels in an organization.
• Expertise in Customized Reports, Dashboards.
• Experience in HP Quality Center for project Management activities.
• Experience in SFDC using Apex Programming, Salesforce.com Service Cloud expertise.
• Self-motivated and capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Configured Analytic Snapshots to dump the data on regular basis for sales performance and lead generation statistics.
• Experience in developing Components, Process Builder and Flows.
• Good experience with SFDC Administration like Creating Users, Roles, Profiles, Record Types, Page Layouts, Search layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards and Tasks.
• With in-house legacy systems using Apex WebServices and outbound messaging. Experience in SFDC Integration using Web Services and Apex Programming, SalesForce.com.
• Exploring App exchange applications and integrating them with Salesforce.
• Played a key role in systems rollouts including: Salesforce.com and Apptus.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Visualforce Pages, Visualforce Component and Controllers, Salesforce Communities, Chatter, Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports, Data.com, SOQL, SOSL

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector, Lightning components, Salesforce 1.

Languages: Apex, Visual force, C, Java, JavaScript

PROFESSIONAL EXPERIENCE

Confidential, Falls church, VA

Salesforce Consultant

Responsibilities:

• Designed, developed and deployed the Custom objects, Components, Visualforce Pages to suit to the needs of the application.
• Worked on setting up the web to case, email to case functionality.
• Implemented Duplicate Management by creating duplicate and matching rules to avoid the creation of duplicate records.
• Having experience with Heroku Connect to sync salesforce data.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Having experience working with Agile methodology, code review sessions, involved in sprint sessions.
• Worked with different Record types to setup for different Page layouts based on profiles.
• Implemented Email to Case, Web to Case for various businesses and developed Assignment Rules and Workflows, queues.
• Worked with Lightning components along with server-side controllers and AJAX calls to retrieve data from object.
• Experience in working with WEBFOCUS reporting tool.
• Exposure to callouts from salesforce to call external process on Heroku.
• Designed various HTML Email templates for Auto-Response to customers.
• Designed, developed and deployed the Custom objects, triggers, Visualforce Pages to suit to the needs of the application.
• Experience in working with automating opportunities, quotes by CPQ tool.
• Experience in configuring price quote(CPQ) with Apptus.
• Having experience with RESTful to integrate with Heroku and salesforce.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Worked on Data loader to extract data from salesforce.com and its related activities.

Environment: Salesforce.com edition, Eclipse IDE, Apex Data Loader, Apex Explorer, Apex, Visualforce, Webfocus, SOQL, SteelBrick CPQ, Amazon Web Services-AWS(IAM,EC2,S3,DynamoDB,VPC,Route 53).

Confidential, Washington D.C

Salesforce Consultant

Responsibilities:

• Worked on various email templates like text, HTML for merit review users.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in business requirements meeting for requirements analysis, designing data model, identifying customizations.
• Implemented configurations like public groups, validation rules, OWD’s, FL’s, sharing sets in the customer community.
• Data replication is made with Cevent tool and salesforce for creating events and surveys for end users.
• Worked on Data cleansing, Data mapping, loading data from survey gizmo, and flux to salesforce in different stages from development environment to prod.
• Managed user Accounts and security - including new user Account creation, profile and role management, sharing rules, and security controls.
• Worked on creating contracts lifecycle management tool Apptus.
• Prepared Design and Admin documents for migration and integration of organization’s Legacy Systems to Salesforce.com.
• Created Lightning components and server side controllers for business requirements.
• Successfully moved the Sessions and Batches from the development to production environment
• Implemented Duplicate Management by creating duplicate and matching rules to avoid the
• Creation of duplicate records.
• Integrated Doc sign composer and Apptus contracts for submission by agents.
• Experience in deployment process using changesets.
• Good experience in data management on working with different sandboxes to production environment.
• Worked with JAMA tool to fix the issues that are tracked by testing team.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created and maintained User Roles, Security, and Profiles that was required for the Salesforce implementation.
• Experience in Heroku integration using REST Api.
• Explorer for SOQL consideration to Governor Limits for data manipulation needs of the application.
• Performed Unit Testing (UT), integration testing, bulk testing, staging and User Acceptance Test (UAT) in Full Sand box.

Environment: Salesforce.com Unlimited edition, Eclipse IDE, Apex Data Loader, Apex Explorer, Apex, Visual-force, SOQL, HTML, Chatter, Salesforce, Communities, Cevent, Data.com, Jama, Visio, REST, Heroku

Confidential, Washington D.C

Salesforce Consultant

Responsibilities:

• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, validation Rule, upgrade installation.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Designed, developed, test and deployed custom Salesforce applications software using Apex Classes, Controller Classes, Batch APEX, Schedule Class and APEX Triggers for various functional needs in the application.
• Worked on Data loader to extract data from salesforce.com and its related activities.
• Developed various Reports (summary reports, matrix reports, and pie charts, dashboards) to better utilize Salesforce as a sales tool Confidential different levels of business.
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.
• Used visual force components like PageBlock, PageBlockSection, Command Button, Action support, Action Function, PageBlockTable and Repeat for developing visualforce pages.
• Developed workflow rules, time triggered workflows for various business requirements.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience in implementing and integrating App Exchange Apps.
• Configured the permissions based on the organizational hierarchy requirements.
• Developed Unit test class for Apex class and worked for improving code coverage.

Environment: Salesforce.com Unlimited edition, Apex, Visualforce, SOQL, SOSL, HTML, XML, Java Script, force.com

Confidential, Atlanta, GA

Salesforce Consultant

Responsibilities:

• Developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Worked with Apex Data loader for loading the Leads, Opportunities and their related activities into salesforce.com.
• Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application.
• Developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Hands on experience implementing Security/Sharing rules, configured Permission Sets, Field level Security, Record level Security, Profiles, Roles and resource monitoring Confidential different hierarchical level of Organization.
• Developed workflow rules, time triggered workflows for various business requirements.
• Handled administration, maintenance and support of Salesforce modules.
• Designed and Developed page layouts according to the user requirements.
• Worked on agile methodology, participated in sprint sessions, daily scrums.
• Documented the configuration and development changes and follow the plan during the release process.

Environment: Salesforce.com Enterprise edition, Apex, Visualforce, SOQL, HTML, Eclipse IDE plugin

Confidential

Java Support /Programmer Analyst

Responsibilities:

• Liaised between Client and Development teams analyzing user requests, determining technical feasibility, working with users in developing Change management process for converting business requirements to technical specifications.
• Reduced the number of incidents raised per month by 10% by fixing critical bugs in Java code, PL/SQL blocks and proactively suggesting new enhancements in DMT for incidents which are repetitive.
• Authored Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) to capture the business needs of users in order to execute new functionalities in DMT application.
• Facilitated User Acceptance Testing (UAT) with business users during the Development release ensured all the business requirements are tested by implementing traceability matrix.
• Implemented modules into Node.JS to integrate with designs and requirements.
• Involved in JAD sessions periodically with various stakeholders during different phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.
• Stream lined and documented the production support processes in DMT, which reduced the transition time for new hires by 40%, thus increasing productive time for the team.
• Created SQL queries for data manipulation using JDBC.
• Responsible for maintenance and administration of pre-production code environments.
• Interacts daily with project managers, business analysts, database developers and other web developers.
• Worked with client and other engineers to test applications (functional, performance and load) according to specification.
• Developed front-end using HTML and performed validations using Java Script.

Environment: Java, J2EE, Struts, JS, SQL, JSP, DB2, Apache web Server, Net Beans IDE,SQL