SUMMARY

• Over 8+ years of experience in all phases of Software Development which involves requirement gathering, requirement analysis, design, development, implementation Integration & enhancement of projects in SalesForce.com and .Net technologies.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Cleared DEV 401 certifications.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales and Service Clouds.
• Good Experience in CRM business process such as Case Management.
• Good Understanding on Partner portal (Partner Relationship Management)
• Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Worked on Chatter implementation and customization using Chatter API.
• Worked on Force.com sites and developed many Custom Application using force.com platform.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Have good understanding and knowledge of the functionality of Web Services for SOAP API.
• Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Working on integration with Outbound messages, callin using SOAP API, callouts using SOAP API, REST API.
• Working with email services
• Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.
• Proficiency in programming languages and database such a .Net, HTML.
• Developed business and database objects and assemblies using C#.NET and .NET Framework.
• Created User Controls, Custom controls, Data Access Layer, Business Logic Layer Classes using C# and .Net 4.0.
• Experience in Partitioning, Normalization and De-normalization for efficient management of database tables and indexes.
• Extensively worked on SQL Server 2008, 2012. Created complex queries in SQL using Stored Procedures, Functions, Views, Indexes and Triggers.
• Experience in using ASP.NET AJAX framework for quickly creating efficient and interactive Web applications that work across all popular browsers.
• Expertise in Client/Server (Win Forms) and Web based (Web Forms, ASP.Net) application development.

TECHNICAL SKILLS

SFDC Technology: Apex classes, controllers and extensions, Apex, TriggersVisual Force Page, SOQL, SOSL.

.NET Technologies: .NET Framework 4.0/3.5/3.0, C#, ASP.NET, ADO.NETADO.NET Entity Framework

SFDC Tools: Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse).

Languages: Apex, .Net.

Web: HTML, CSS, XML, JavaScript.

Operating System: Windows 2008, Windows Vista, and Window 7.

Remote tools: LogMeIn Remote access Application.

PROFESSIONAL EXPERIENCE

Confidential, CA

Salesforce Developer

Responsibilities:

• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Solid understanding of Salesforce Standard Objects and Business Processes around them.
• Good Understanding of Salesforce Governor Limits and Code Coverage.
• Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse.
• Writing the Test Scripts for various scenarios.
• Experienced in the designing UI using Visual force Pages.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Implementing customer portal and partner portal.
• As an Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Experience withcustom integration using Salesforce Sites, REST and API Call.

Environment: Apex, Force.com platform, LogMeIn Remote access application, Webservices API, Visual Force Pages, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential, San Jose,CA

Sr. Salesforce Developer / Admin

Responsibilities:

• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.
• Provided development, implementation, and updating focusing on Sales cloud.
• Ability to analyze requirements, determine, document and communicate the optimal design/development approach to meet the requirements.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Good Experience in working with Force.com SOAP, Bulk, and REST APIs.

Environment: Apex, Force.com platform, Webservices API, Visual Force Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, Windows XP.

Confidential, Columbus, OH

Salesforce Developer / Admin

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Worked on Agile Process.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Working with sales cloud process.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Experience with the integration between SFDC and Appexchange partners such asMarketo, Bigmachines.
• Created a new login to identify any Marketo modifications to Lead and Contact records within Salesforce.
• Blocked unnecessary fields from synchronization with salesforce to increase sync performance and clutter the field hierarchy in Marketo.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Experience working with Force.com IDE, Workbench, and Developer Console.

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Eclipse IDE Plug-in.

Confidential

.NET Developer (offshore)

Responsibilities:

• Designed and developed web forms in ASP.NET 3.0 & C# .NET using .NET Framework 3.0
• Extensively used C#.NET to develop server side event handling and components to handle business process.
• Developed GUI using ASP.NET 3.0Server Controls, User Controls and Custom Controls and Master Pages, Cascading Style Sheets (CSS) for consistent look.
• Used the ASP.NET State Management techniques like Session State, View State to retain the values between the pages transactions.
• Used the ADO.NET data binding controls line Grid View in order to bind the data to the control and display the retrieved data.
• Written JavaScript code for validating the simple control instead of sending them to the server side which was degrading the performance of the web pages.
• Extensive use of Web Services, XML, XSL to expose the reports to facilitate information sharing.
• CreatedData tablesand have writtenStored Proceduresfor all the transactions in and out of the database usingSQL server 2005.
• Created a Data Access Layer using C#to execute stored procedures into a Data Set, Data TableandData Reader.
• Performed NUnit Testing according to the business requirements.

Environment: .NET Framework 3.0, ASP.NET, C#, ADO.NET, XML, Web services, HTML, SQL Server 2005, IIS 6.0, NUnit, Visual Studio 2005