SUMMARY

• A Dynamic team leader/software Architect specializing in IT implementations of CRM processes with Salesforce.com having 9+ years of work experience, I am driven by innovation and excellence in designing technology solutions to help achieve business goals of my clients.
• Good experience in all phases of Software Development which involves requirement gathering, requirement analysis, design, development, implementation Integration & enhancement of projects in SalesForce.com and .Net technologies.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Cleared DEV 401 certifications.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales and Service Clouds.
• Good Experience in CRM business process such as Case Management.
• Good Understanding on Partner portal (Partner Relationship Management)
• Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Worked on Force.com sites and developed many Custom Application using force.com platform.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Extensively worked withSOQL&SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Have good understanding and knowledge of the functionality of Web Services for SOAP API.
• Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Good knowledge on integration with Outbound messages, callin using SOAP API, callouts using SOAP API, REST API.
• Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.
• Proficiency in programming languages and database such a .Net, HTML.
• Developed business and database objects and assemblies using C#.NET and .NET Framework.
• Created User Controls, Custom controls, Data Access Layer, Business Logic Layer Classes using C# and .Net 4.0.
• Experience in Partitioning, Normalization and De-normalization for efficient management of database tables and indexes.
• Extensively worked on SQL Server 2008, 2012. Created complex queries in SQL using Stored Procedures, Functions, Views, Indexes and Triggers.

TECHNICAL SKILLS

SFDC Technology: Apex classes, controllers and extensions, Apex, Triggers, Visual Force Page, SOQL, SOSL.

.NET Technologies: .NET Framework 4.0/3.5/3.0, C#, ASP.NET, ADO.NET, ADO.NET Entity Framework

SFDC Tools: Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse).

Languages: Apex, .Net.

Web: HTML, CSS, XML, JavaScript.

Operating System: Windows 2008, Windows Vista, and Window 7.

Remote tools: LogMeIn Remote access Application.

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, Minnesota

Sr. Salesforce Technical Architect

Responsibilities:

• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Solid understanding of Salesforce Standard Objects and Business Processes around them.
• Ability to analyze requirements, determine, document and communicate the optimal design/development approach to meet the requirements.
• Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse.
• Optimized existing Apex classes and Triggers, to be within Governor Limits.
• As an Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.

Environment: Apex, Force.com platform, Visual Force Pages, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential, Palo Alto CA

Sr. Salesforce Technical Lead/ Architect

Responsibilities:

• Responsible for designing and documenting various components of the architecture which would make up the application.
• Prototyping & evaluating various design options, tools & technologies.
• Creating architecture for the new system in coordination with client architecture team.
• Writing the Test Scripts for various scenarios.
• Experienced in the designing UI using Visual force Pages.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Written sharing rules in the application for different object to maintain data visibility across different users.
• Implemented Salesforce.comreports and dashboardsas per business requirements.

Environment: Apex, Force.com platform, LogMeIn Remote access application, Webservices API, Visual Force Pages, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential, Columbus, OH

Sr. Salesforce Developer

Responsibilities:

• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• UsedEclipse IDEwithForce.com plug-infor the development of application.
• Provided development, implementation, and updating focusing on Sales cloud.
• Good Understanding of Salesforce Governor Limits and Code Coverage.
• Ability to analyze requirements, determine, document and communicate the optimal design/development approach to meet the requirements.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.

Environment: Apex, Force.com platform, Webservices API, Visual Force Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, Windows XP.

Confidential, Columbus, OH

Salesforce Developer / Admin

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Worked on Agile Process.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Working with sales cloud process.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Customized pages to fit customer needs using customVisualforcepages, standard and extensioncontrollers.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Experience working with Force.com IDE, Workbench, and Developer Console.

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Eclipse IDE Plug-in

Confidential, Sunnyvale, California

Salesforce Developer

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• As a part of Administrative tasks Created custom objects, custom Fields, Validation Rules, and formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application.
• The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Implementing customer portal and partner portal.
• Developed scripts to load forecast data from salesforce.com.
• Created technical design document and functional design documents as per business requirement.
• Developed integrations to integrate data from Salesforce.com usingSFDCAPIs.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Sandbox data loading, Eclipse IDE Plug-in, Windows

Confidential, Austin, TX

.NET Developer

Responsibilities:

• Designed and architect the application from the scratch to completion of the project.
• Involved in gathering requirements from client, business groups and written into technical specification documents.
• Did layout the application wire frames and designed web pages using ASP.NET and C#.
• Implemented object oriented features and written classes and interfaces using C#.
• Worked on Java Script and CSS for client side validation on various web pages.
• Extensively worked on Ajax and reduced post backs to web server.
• Worked on Ajax Control Tool Kit.
• Used jQuery for client side scripting and implemented animation and styles on pages.
• Worked on WCF web services for publishing case studies on Department of Energy and Populating rating information, and consuming green building projects data.
• Building windows applications using WPF and XAML.
• Designed the Database modeling using SQL Server 2005.
• Written stored procedures, functions, cursors, and triggers using SQL Server 2005.
• Responsible for deploying and maintain code on production environment.
• Troubleshooting the application and fixed the bugs in various environments.

Environment: Visual Studio 2008, C#, ASP.NET3.5, ADO.NET, SQL Server2008, LINQ, Java Script, HTML, jQuery, XML, AJAX, CSS, WCF, WPF.

Confidential, Bradenton, FL

.NET Developer

Responsibilities:

• Designed and developed web forms in ASP.NET 3.0 & C# .NET using .NET Framework 3.0
• Extensively used C#.NET to develop server side event handling and components to handle business process.
• Developed GUI using ASP.NET 3.0Server Controls, User Controls and Custom Controls and Master Pages, Cascading Style Sheets (CSS) for consistent look.
• Used the ASP.NET State Management techniques like Session State, View State to retain the values between the pages transactions.
• Used the ADO.NET data binding controls line Grid View in order to bind the data to the control and display the retrieved data.
• Written JavaScript code for validating the simple control instead of sending them to the server side which was degrading the performance of the web pages.
• Extensive use of Web Services, XML, XSL to expose the reports to facilitate information sharing.
• CreatedData tablesand have writtenStored Proceduresfor all the transactions in and out of the database usingSQL server 2005.
• Created a Data Access Layer using C#to execute stored procedures into a Data Set, Data TableandData Reader.
• Performed NUnit Testing according to the business requirements.

Environment: .NET Framework 3.0, ASP.NET, C#, ADO.NET, XML, Web services, HTML, SQL Server 2005, IIS 6.0, NUnit, Visual Studio 2005

Confidential

.NET Developer

Responsibilities:

• Developed multi-tiered ASP.NET web applications using C#, HTML, CSS.
• Designed and developed UI using C#, ASP.NET. VB.Net (Win Forms and Web Forms).
• Created ASP.Net web pages with HTML and JavaScript.
• Created SQL queries for Business class functions to access databases.
• Created interface between testing system and Smart Client program.
• Developed forms to view/store data to SQL Server 2005 database.
• Worked with the database using the ADO.NET library.
• Assisted with optimizing current ASP.Net pages.

Environment: ASP.NET 3.0, C#, ADO.NET 3.0, VB.Net, JavaScript, AJAX, HTML, CSS, SQL-Server 2005, Microsoft Visual Studio 2005.