SUMMARY

• Extensive experience as a Business Analyst/Systems Engineer and Test Lead for over 10+ years across the project lifecycle with expertise in web - based applications for Federal, Financial domains Mortgage/Reverse Mortgage involving project coordination and business planning
• Experience in the Software Development Life Cycle (SDLC) with focus on defining and understanding the scope of the project, creating application road maps, gathering business requirements, performing effective communications and understanding of business functional specifications
• Comprehensive experience in describing and communicating business processes by using Flowchart and Unified Modeling Language (UML) in designing Use Case Diagrams, State Diagrams, Activity Diagrams and Sequence Diagrams using MS Visio and Rational Rose.
• Experienced in writing and developing Cost-Benefit justification; Risk Analysis and Mitigation techniques
• Experience in implementation of regulatory guidelines such as Sarbanes Oxley (SOX), 508 Compliance
• Strong Experience in executing User Acceptance Testing (UAT), Unit Testing, Performance Testing, Validation Testing and Regression Testing
• Experience with Rational Suite and Mercury Tools for change management, defect tracking and testing
• Excellent track record as a leader and team player with excellent communication and inter-personal skills.
• Worked with Analysts, Managers, Developers and Testers for complex projects during the full Software Development Life Cycle (SDLC)
• Exemplary coordination and planning skills
• Self-starter with exceptional time management, team building and leadership skills

TECHNICAL SKILLS

Business Management Tools: Rational Requisite Pro, Rational Rose, Enterprise Architect, MS Visio, UML, Clear Quest, Clear,Case. MS Project 2000 (Pert and Gantt Charts),DOORS

Methodologies: SDLC, RUP, RAD, JAR, JAD, Agile

Application Packages: Mainframes, MS Office (Word, Excel, PPT),VisioMS Project.

Operating Systems: Windows 98/2000/NT/XP/2003

Databases: Oracle 7.x/8i/9i/10, DB2, MS Access, SQL Server

Languages: knownSQL, PL/SQL, HTML, XML, C, C++

Testing Tools: Win runner, Load Runner, Test Director, HP ALM, QTP.

PROFESSIONAL EXPERIENCE

Confidential, MD

Sr SME& Business Analyst (LEAD)/UAT Lead

Responsibilities:

• Currently working as Sr. Systems Engineer (SME) & UAT Lead with Lockheed Martin Client- Social Security Administration (SSA), MD-Office of Disability Case Processing System(DCPS).
• Responsible for translating the business requirements into Functional requirements, acting as liaison between Business team and Development team.
• Responsible for creating Detailed Specification Requirements Document for Federal Quality Return Sampled claims and Core functionalities of DCPS.
• Responsible for working with the DROOLS experts and coordinate with them in writing rules in JBOSS Rules Engine.
• Continue to lead the group of System Engineers on this project for various other functionalities including Manage Information Reporting.
• Responsible for interacting closely with Logical Data Modelers and Physical Data Modelers to make sure that the business functionality is captured correctly.
• Worked closely with the Scrum Master and implemented the scrum methodology.
• Performed data sourcing, data mapping, documenting data definitions, analyzing source system data flow diagrams by coordinating with LDM and PDM team.
• Continue to create, monitor and update DCPS functional requirement prototypes ( UIS) using Axure 6.0.
• Continue to work closely with SSA peers to analyze and mitigate development concerns.
• Responsible for creating the requirements specs in Req Pro.
• Responsible for developing the Claim lifecycle process flows for the entire DCPS application thru MS Visio.
• Performed back- end testing using SQL developer to check the values in DB.
• Currently working on all efforts relating to testing and/or coordination of release control efforts and plan and review test models for product test and release control (plans, data, and scripts).
• Responsible for monitoring the test cases, test data in the ALM QC.
• Responsible for creating, maintaining and monitoring functional models, process flows, and wire-frame diagrams
• Responsible for reviewing, analyzing, and evaluating business systems/ user needs and developing requirements, requirements traceability matrix, test scenarios, test plans.
• Continue to validate the development screens for DCPS and provide the necessary feedback for modifications.
• Responsible for signing off the requirements for Beta release for Idaho and Illinois States thru DCPS application.
• Responsible for communicating accurate and useful Test reports to Test Lead Manager, and the Program Manager on a timely basis.

Environment: HTML, SDLC, Agile, HP Application Life Cycle Management11.0(ALM QC), Rational Req Pro, MSWord, MS Excel, MS Power Point, Snipping Tool, MS Visio; DB2 admin Tool: SQL Developer9.7; Axure RP Pro 6.0,JBOSS Rules.

Confidential, MD

Sr.Business Analyst/QA LEAD

Responsibilities:

• Business Analyst Consultant with Northrop Grumman’s Client- Social Security Administration (SSA), MD-Office of Applications and Supplemental Security Income Systems(OASSIS).
• Lead the Access to Financial Institution ‘s Management Institution Reports.
• Responsible for the creation of AFI User Guide
• Providing support to the other screen in Access to Financial Institutions (AFI) project for OASSIS group
• Responsible for creating AFI ‘s Detailed Requirements Specification Document(DRS)
• Responsible for creating and submitting Wireframes Screen Mockups Access to Financial Institution Reports and presented the same to the SSA counter parts and to the stakeholders.
• Responsible for creating the Requirements Traceability Matrix (RTM) for AFI for OQP and OPSOS groups
• Reviewed and discussed the AFI Use Cases with the counter parts at SSA and provided the necessary feedback on the document.
• Provided expertise in analyzing Use Cases for Web Applications and developed Test Cases, Test Scenarios, Test Plans, Traceability Matrix, Test Reports and Release Workbooks for System Performance Testing, Integration testing and UAT phases.
• Responsible for preparing the GAP Analysis document on the AFI Business Requirements
• Responsible for creating an AFI MI Requirements template for the Listings as well as the Summary reports that includes Release 1 and Release 2 worksheets.
• Responsible for preparing the meeting minutes and submitted them directly to the end client.
• Responsible for creating and submitting the Database Considerations document for AFI
• Responsible for creating and submitting an AFI Management Information (MI) Requirements Priority listing template document
• Conduct and participate in JAD sessions with Northrop Grumman’s business users.
• Responsible for creating the adhoc weekly and monthly status reports

Environment: HTML, SDLC, HPQualityCenter10.0, Rational Req Pro, MSWord, MS Excel, MS Power Point, Snipping Tool

Confidential, MD

Sr.Business Analyst (LEAD)/Validation Tester

Responsibilities:

• Business Analyst Consultant with Lockheed Martin Client- Social Security Administration (SSA), MD-Office of Earnings, Enumeration and Administrative Systems (OEEAS), Office of Applications and Supplemental Security Income Systems(OASSIS).
• Intrinsically involved in eliciting, analyzing, documenting and Business Requirements gathering and developed requirement documentation.
• Responsible for managing the changes to the Release 2 requirements using DOORS.
• Responsible for creating and submitting a Release 2Wireframes Screen Mockups for MI Central Access to Financial Institution Reports and presented the same to the SSA counter parts and to the stakeholders.
• Responsible for creating an AFI Release 2 MI Requirements template for the Listings as well as the Summary reports that includes Release 1 and Release 2 worksheets.
• Responsible for creating Management Information Detailed Requirements Specification Document
• Responsible for creating the MI Central User Guide for SSA and have submitted the document to the end client.
• Translated the Business and User Requirements into System and S/W functional requirements
• Proposed solutions and performed a liaison function among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes and information systems.
• Participated in SSA Engineering Capability Maturity Model (CMM Level III) Process Training
• Was involved in GAP analysis and prepared the GAP document.
• Validated the current production, Compassionate Allowance MI reports (Initial case reports and Reconsideration Reports),CAL QDD Fast Track Report, QDD reports.
• Responsible for testing Compassionate Allowance MI Reconsideration Cases by Region reports for new release by running the SQL against VAL/Production databases.
• Analyzed and investigated business user issues and worked with SME’s and Managers at SSA directly to identify related “defects” and required “enhancements” in the application and captures business requirements.
• Responsible for testing the Quick Disability Determination Removal Reports for New release by running the SQL against VAL/Production databases
• Investigated and analyzed the intricacies of the new and production reports from the scratch and explained the resolution to the SSA PM's and Branch Chief.
• Worked with peers to review and implement requirements throughout the lifecycle through and including testing and implementation.
• Responsible for loading system requirements into HP QC and QTP within the customer environment
• Conducted JAD sessions, walk through and meetings with the OEEAS business users.
• Prepared the meeting minutes and submitted them directly to the end client.
• Prepared the Task Order Close-Out Report and submitted to the Lockheed Task Manager directly.
• Involved in Validation testing of EBIPS application
• Tested and ensured the generated web pages complied with US Section 508 compliance checklist.
• Responsible for creating the adhoc weekly and monthly status reports

Environment: HTML,UML,RUP,MS-Project2000,DOORS,HPQualityCenter10.0,HPQTP9.5,MS-Excel,SMART Architecture,Db2 6.5, MS Access, MS Word, MS Excel, Mainframes, Hyperion 11.1.1.3,Command Editor, Compare Suite.

Confidential, Chicago,IL

Sr. Business Analyst /QA Test Lead

Responsibilities:

• Defined eBusiness processes, analyzed and developed documented requirements, identified gaps, evaluated requirements and change requests, managed scope and transferred knowledge.
• Facilitated JAD sessions, conducted interviews, Q&A sessions with business users to solicit business requirements relative to proposed functionality.
• Partnered with the business stake holders, process owners, users to identify their requirements, produced detailed specifications, planned the project deliverables with the software development team, defined QA plan, and conducted User Acceptance Testing.
• Prepared the GAP Document(Analyzed the AS-IS and To-Be Models)
• UML was used for Visual modeling and a detailed Use-Case Specification was developed to describe the design, architecture and dynamic behavior of the system.
• Defined business/user requirements and performed business modeling.
• Developed and managed work plans, acted as key client contact, handled all scheduling, resource planning and allocation matters, ran all status meetings and compiled reports.
• Drafted test strategies, test cases, test plans and test scripts for the Installation, GUI, Functional, Security, Recovery, Performance and Integration testing for multiple software releases.
• Created and maintained artifacts (models, diagrams, documents) by evaluating needs, clarifying requirements, and analyzing use cases and dependencies to recommend a course of action, and created Business Requirement Document and Functional Specification Documents.
• Worked on excel sheets for data comparisons and data calculations.
• Uncovered client requirements and documented requirements using analysis techniques such as Block Diagrams, Use Case Analysis, Workflow Analysis, and Gap Analysis reports.
• Performed Unit testing on each module of policy claims like loss calculations, billing, booking and invoicing
• Verified each claim loss calculations
• Verified all the losses Billing and Booking process
• Worked closely with end-users, developers and testers to develop a detailed understanding of the opportunities for improvement and functionality, detect bugs and resolve them, provide feedback and improve the entire development process.

Environment: UML, RUP, MS-Project 2000, MS-Visio2000, Rational RequisitePro, Mercury’s Quality Center, Rational Clear Quest, Rational Rose 4.0, UML 2.0, Rational ClearCase, MS-SQL Server 2000,MS-Excel

Confidential, VA

Sr.Business Analyst/QA Lead Analyst (UAT)

Responsibilities:

• Business Requirements documentation gathered through interaction with various stakeholders.
• Performed Business Process mapping for new requirements
• Was involved in Gap Analysis
• Preparations and presentation of proposed system and functions
• Translate customer business requirements into technical designs and product configurations.
• Prepared the Software Specification doc that served as a Build-To Specification doc for the developers
• Gathered the requirements from the portfolio managers, Asset managers through interviews, JADs and existing Excel sheets
• Participated in sessions with management, SME, vendors, users and other stakeholders for open and pending issues
• Created Activity Diagrams using MS Visio
• Examined, analyzed and model Test plans Use Case Model cases & Test procedures based on RUP methodology.
• Documented test cases corresponding to business rules and other operating conditions at various levels: Functional Testing, System testing, User-Acceptance Testing and documentation of the results according to the SOX compliance
• Frequently updated the defect status using the Clear Quest
• Was involved in performing the requirements scalability and tracing using DOORS.
• Undergone internal training for the SOX guidelines with respect to mortgage and financial sectors through Confidential
• Worked on CSR‘s (Customer Service Request) and DBMod’s (Data Base Modifications) by performing data quality analysis.
• Documented the tested results in MS Excel
• Was involved in Mathematical computations for New Loans, Foreclosed and Payoff Loans
• Was involved in deriving the formulae for the scheduled payments for HKM and HECM loans and for the FYPC calculations
• Worked for the ADM Team (Asset Development Team- The Technology Development Team) and closely interacted with the Development and testing managers.
• Worked as a Team Lead for the CSR Projects
• Agile was implemented for the CSR Projects. Led development team through an agile software development process, using pair programming, short iterations
• Prepared the action items, documented the meeting minutes and submitted to the Project Manager directly.
• Using test data, found a bug in the Production code.

Environment: Rational Clear Quest, RMSync, Quality Center 9.0, DOORS, Rapid SQL, C, MS-Visio, MS-Project, MS Query, MS Access, MS Word, MS Excel.

Confidential, Boston, MA

Business Analyst/System & UAT Tester

Responsibilities:

• Documented and validated the business process flow of Online Securities Trading System
• Interacted with SMEs in Fixed Income, Bonds and Bond Trading Cycle, Bond Pricing, and Asset Management
• Wrote the functional and technical specifications and communicated requirements to development teams.
• Followed project development lifecycle, responsible for performing gap analysis, prepared the Project Plan according to the project scope, prepared Business Requirement Documents (BRD) and Functional Specification Document (FSD).
• Analyzed and investigated business user issues and worked with SME’s and Managers to identify related “defects” and required “enhancements” in the application and captures business requirements.
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, risk assessment and mitigation, internal and external workflow.
• Involved in preparing the CTM‘s and mapped them to the requirement so as to maintain and track the defects that are logged.
• Involved in System test in the tcust URL
• Reported and analyzed all application defects, user issues and resolution status to the higher manager

Environment: Rational Suite Tools, MS Word, MS-Visio, MS-Project, Mercury Win runner, UML,Windows NT 4.0, UNIX, MSSQL server 2000,Oracle 9i, MS Access, XML files.

Confidential ., Charlotte, NC

Business Analyst

Responsibilities:

• Business Analyst Consultant with Blue Space Technologies Client- Sterling Mortgage Capital
• Was involved in Requirement gathering and documentation of critical business processes.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies.
• Involved in conducting JAD sessions with various stakeholders like users, business experts and management staff for understanding requirements, vision, scope and highly critical areas of the application
• Worked on loan origination applications and performed the servicing for the new pool of loans .
• Involved in Analysis of the functional requirements and designing the System Structure.
• Documented all custom and system modification
• Created and managed project templates, use-case project templates, requirement types and trace-ability relationships in Requisite Pro
• Prepared the Operational documents and Trouble shooting documents as per production requirements
• Created job sequences and schedules for automation
• Requested to schedule the batch jobs to test the daily batch processes

Environment: Unix, MS Excel, MS Visio, Rational Rose, Requisite Pro, RUP, MS Access, DB2, CSV files, XML files.

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Requirements gathering and documentation of critical business processes for claim processing
• Created Activity Diagrams using MS Visio
• Conduct User Acceptance Testing (UAT).
• Implemented RUP methodology
• Developed Test cases as per functional and business requirements
• Prepared bug reports, traceability matrix, bug matrices, bug statistics, weekly and daily status reports and send to the manager
• Trained external agency users
• Wrote and Reported defects using Clear Quest

Environment: RUP Methodology, Clear Quest, Windows 2000, MS Office, UML, Visio, MS Query, MS Excel, Test Director.