SUMMARY

• Over 8+ Years of IT experience that includes 5+ years’ experience in Salesforce.com CRM Platform and Three years of experience with Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
• Experience in Administration, Configuration, Implementation and Support of Salesforce CRM.
• Hands on experience in implementing security and sharing rules and Apex Language.
• Experience in creating the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Good work experience in designing various Webpages in Visualforce.
• Experience in designing and developing Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex.
• Possessing good knowledge in Unit Testing, Test Coverage and Code Review.
• Experience in Deployment, deployment from one environment to different environments
• Experience in using Servlets, Java Web Services and JSP.
• Experience in middleware technologies like AJAX, Java Script and CSS, HTML, DHTML, Adobe Photoshop.
• Experience in writing SQL and PL/SQL programming with DB2, Oracle and MySQL Server.
• Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.
• Strong business acumen, analytical, problem solving, interpersonal and presentation skills.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Salesforce.com, Roles & Profiles

Languages/Methodologies: Apex, Visualforce, C#, XML, UML, JavaScript, Agile, N-tier Architecture, Java, J2EE

Technologies: Salesforce, Ajax, JQuery, Web Services, SOAP, WSDL, HTML, Web 2.0

Tools: and Utilities Data Loader, Force Eclipse IDE, Ant, Visual Studio Visual Studio Team Suite, Subversion, IE Web Developer, Mozilla Firebug

Web/Application Servers: Tomcat Server, IBM Web Sphere

Databases: Oracle, SQL server 2000/2005/2008

Operating Systems: Windows XP/ VISTA/7, Red Hat Linux and Unix.

PROFESSIONAL EXPERIENCE

Confidential, Germantown, MD

Salesforce Developer

Responsibilities:

• Worked on Apex classes, VF pages, Controllers, API integration not only internally but also with Confidential and Confidential Services.
• Work with end users to provide best practices and tips on Sales force usage including, documentation and support as necessary.
• Worked on Custom Labels and data translation using SFDC default functionality.
• Great hands on communities. Worked on consumer portal and partner portal.
• Work close with team and leads in Requirement gathering, Suggesting a smooth and reliable flow.
• Used SOAP based Web Service Callouts for sending request and getting response with 3rd party Services.
• Created profiles and implemented Object and field level security and Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Stay- tuned with current Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed.
• Hands on Preparing TDD,UCR, Release Notes, Build Notes, Regression Test cases and mapping documents.
• Established and implemented the best practices: System maintenance, Security, Improvements, Data integrity, Duplicates, backups, etc.

Environment: Salesforce.com, force.com platform including Visualforce pages, Apex Programming, force.com Eclipse Plug-in, Work flows & Approvals, Email services, Security Control, Page Layouts, Reports & Dashboards.

Confidential, Bentonville, AR

Salesforce Developer/Administrator

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visualforce, force.com API, and web services.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visualforce Pages.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Worked for Salesforce administration support governing user account creation, rmation setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in migrating data into Salesforce application using apex data loader through CSV files. Installed and configured apex data loader.
• Working with Customization on application using APEX.
• Working with writing Apex classes, Apex Triggers, Schedule Apex Classes.
• Developed custom pages using Apex, Visualforce and controllers for customized UI of application workflow.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.

Environment: Saleforce.com platform, Apex Language, Apex Triggers, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Boston, MA

Salesforce Developer/ Admin

Responsibilities:

• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Designed Complex logic involving Apex Controllers (Standard and Custom Controllers) and Triggers to support the forecasting application confined to Governor Limits.
• Implemented Time Based Work flow to trigger an Apex Class to run at a specific time in a day/week.
• Designed a Batch Class to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Worked on Account Management involving Integration with External Legacy System using SOAP based Web Service Callouts using TIBCO as the middleware.
• Performed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Implemented the Single and Mass Email Messaging feature to automate the Emails based on business logic.
• Customized the Out of the box Lead Conversion functionality to support business requirement with a combination of Triggers, Classes and Visual Force Pages.
• Implemented Test classes to support Code Coverage for deployment to production and performed smoke tests before QE Validation.
• Involved in Data Migration Activities to handle bulk loads using APEX Data Loader.
• Designed and deployed Workflows, Validation rules, Formulas and Approval Processes for automating business logic.
• Created Page Layouts, Record Types, and Search Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.
• Created profiles and implemented Object and field level security to hide critical information.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Custom Objects, data loading, Eclipse IDE Plug-in, SAP

Confidential, Blue Bell, PA

Salesforce Developer/Admin

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements.
• Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Communicating with executive management on project status and overall project progress against target.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Customized the Dashboards to the track usage for productivity and performance of their sales teams.
• Experience working inservice cloud, supporting cases, developed workflowsand triggers for automated case resolutions.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Environment: Windows XP Pro, Windows service 2003, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data loader, Email Services, Security Controls, WSDL, AJAX.

Confidential, Schaumburg, IL

Salesforce Developer/ Admin

Responsibilities:

• Performed the roles of Salesforce.com Administrator and Developer in the organization.
• Developed various Custom Objects, Tabs, Visualforce Pages and Controllers.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Created and deployed Several Reports using salesforce.com platform.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Involved in Data mapping specifications to create and execute detailed system test plans.
• The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Created and used email templates in HTML and Visualforce.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Conducted Administrative duties which included working with c-level executives, system administrators, and end users to gather their business requirements, then develop customized solutions to meet their needs.

Environment: Saleforce.com platform, Apex Language, Apex Triggers, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java/J2EE Developer

Responsibilities:

• Constant interaction with Business Analysts for requirements gathering.
• Used RAD to develop, deploy, test and debug the code.
• Extensively used JSP and Servlets for the development of code.
• Designed and developed Entity Beans and Session Beans for Business Logic.
• Deployed Entity and Session Beans on Web Sphere Application Server (WAS).
• Created Stored Procedures using SQL/T-SQL for data modification (using DML insert, update and delete) porting of data.
• Creation and maintenance of data was done using MS SQL Server database.
• Used JDBC to establish connectivity to the database and developed several data access routines.
• Developed SQL queries to interact with the lifecycle database and provide monthly capacity reports reflecting on the utilization of EDI infrastructure.
• Developed Java Beans and Utility Classes for interacting with the database.
• Used Web Services for data transfer from client to server and vice versa.
• Developed Front End User Interface using HTML, DHTML and JSP.
• Extensively used XML, XSLT for formatting the user Interface.
• Used JavaScript and AJAX for client side validation and to create faster, user friendly and interactive web pages.
• Maintained ANT scripts for build and deployment purposes.
• PVCS is being implemented as a documentation repository and version control system.

Environment: J2EE, JDK, JSP, Servlets, EJB, JDBC, JNDI, HTML, DHTML, XML,XSLT, AJAX, PL/SQL,UML, Oracle, Windows 2000/XP, ANT,RAD, PVCS