SUMMARY

• 10+ years of IBM Tivoli/Maximo experience in Deployment, upgrading
• Configuring, customizing, and maintaining applications - Maximo.
• Skilled in PLSQL
• Experience in Maximo business solutions development/administration in Maximo in versions 5.2, 6.2.1, 7.1,7.5
• Maximo implementation and development for Utilities
• Maximo EAM service and development.
• Maximo development, Workflow, Cron Tasks set up, Actions, Escalation and Support.
• Customization of Maximo 5 and 7.x application as per business requirement.
• Skilled in developing and set up Communication Templates, Escalations, Maximo
• Asset Management, Maximo Work Management, Supply Chain Management/Procurement
• Management, Maximo Materials Management/Inventory Management
• Knowledgeable in creating roles, actions and action groups for use in the entire workflow
• Skilled on Maximo integration Framework (MIF)
• Software testing development team including evaluation and documentation and troubleshooting.
• Sales support, maintaining database applications, database maintenance and building reporting tools, configuration and troubleshooting.
• Providing technical support for database environments.
• Knowledge in utilizing reporting tools for executive report creation.

TECHNICAL SKILLS

• PL SQL
• Oracle
• VMware
• WebSphere
• Web Technologies (XML).
• Able to do fixes prevent repetitive issues (via cause analysis).
• ITIL principles and best practices
• Tririga
• Maximo
• SQL Server
• Oracle database Systems
• Windows Server

PROFESSIONAL EXPERIENCE

Confidential

Senior Maximo system Developer

Responsibilities:

• Maximo tickets/issues solving and monitoring through the HEAT ticketing system
• Playing a role in Maximo application support for Bureau of Reclamation, including helping users with issues regarding Maximo and reporting module Includes system security monitoring in multiple environments.
• Helping in Maximo 7.5 upgrade activities i.e., Unit testing, Data validation and CARMA application efficiency
• Working on Application Designer and Database Configuration applications
• Involved in configuration, designing and modification of MAXIMO in high level for the organization to meet the business needs
• MAXIMO system analysis and tuning using tools like TRM rules manager
• SQL scripting for Maximo back-end data validation and modification
• Developing/Modifying//testing/loading scripts for TRMS rules manager to meet organization business rules in CARMA and by following change management procedures
• Data loading and Validation using MEA/MIF
• Maximo Technical and Functional experience om Asset, work management and procurement
• Experience in application designing and modification to fit business needs/requirements

Confidential

Chief System Architect

Responsibilities:

• Maximo direct End user support using Heat ticketing system
• Maximo upgrade and post upgrade activities support including documentation on key upgrade activities
• System monitoring, troubleshooting and analysis on key functionalities that impacting its fully utilization
• Responsible for Installing, upgrading, maintaining, and testing apps and documentation.
• Developing, analyzing and maintaining system security including updating system security groups.
• Working closely with business team on updating and developing Maximo system to fit client’s business process.
• Maximo system, database configuration to maximize maximum system efficiency.
• Helping in monitoring Maximo integration framework activities including cleaning up system errors from the error logs.
• Providing Maximo knowledge, clarifying new system functionalities and, answer question directly to users via different users’ sessions and meetings

Confidential

Maximo Senior Developer

Responsibilities:

• Interact with Functional teams, Business Unit data owners, Integration team, Development teams for identifying conversion requirements and developing solutions.
• Coordinate the testing of Conversion objects during unit testing, Cutovers, SIT and Go-live.
• Monitor the performance of conversion objects during stress testing in improving the performance.
• Provide general support and development for Maximo.
• Day-to-day: Interface with the Maximo development team to provide design and development of components, integration and other software development activities as requested.
• Coordinate quality assurance activities
• Maximo module functionality i.e. Asset Management, Work Management.
• DB Config, Application Definition, Domain Creation and Assignment
• Security Definition and Management
• Action Menu Configurations, Presentation Configurations
• Analyzed and reported on Maximo Work Management modules
• Maximo Inventory Management (Materials Management)
• Maximo Scheduling and Planning.
• Administration of Maximo as Maximo Helpdesk Support staff.
• Migrated and customized Maximo screens as a Functional Analyst responsible for making custom front-end screen changes and modifications by utilizing Maximo Application Designer as requested by users.
• System test and documentation of design; ability to provide an overview of capabilities and present alternatives and recommendations. " Based on existing requirements,
• Design a service request implementation using the Maximo/Tivoli module for service request fulfillment catalogs.
• Complete the system configuration and workflow development from the approved design.
• Assist with production implementation
• Fulfill complex service requests requiring special technology requirements to meet business needs.
• Coordinate the resolution of complex technical problems within area of technology concentration.
• Define new ways of resolving issues and fulfilling service requests.

Confidential

Senior Maximo Consultant

Responsibilities:

• Develop plans for improving the stability and supportability of existing package and custom applications.
• Assisting in production support to analyze day-to-day issues and providing a quick response to resolve problems.
• Data Migration /conversion testing and results analysis.
• Developing and executing test scenarios for data testing and QA testing including validation of test scripts
• Project Cutover and Go-Live support for Maximo 6.2 and 7.5
• Gathering and analyzing system and data migration specs from the business and functional team
• Gap analysis and Defect management.
• Work closely with Maximo business solutions architect and assist in specifications, prototyping solution design.
• Liaising with business users and the IT team members to provide assistance with complex issues on the various applications and projects (including Maximo)
• Provide technical expertise to projects/initiatives including implementation and 3rd level support (for external and internal applications)
• Responsible for Installing, upgrading, maintaining, and testing apps and documentation.
• Analyze data on the database in order to identify and fix issues to ensure the data integrity
• Provide programming for minor projects and assist the business users to use the apps efficiently.
• Conduct systems implementation, and coordinate user acceptance testing and sign off.
• Arrange and facilitate requirements discussions including interviewing SME’s, shadowing key end users, and collaborating with Business Systems Analysts to define and document business requirements for new solutions or enhancements to existing applications and reports.

Confidential

Maximo Consultant

Responsibilities:

• Interact with Functional teams, Business Unit data owners, Integration team, Development teams for identifying conversion requirements and developing solutions.
• Assist with the review of the enterprise Rights data model
• Coordinate the testing of Conversion objects during unit testing, Cutovers, SIT and Go-live.
• Monitor the performance of conversion objects during stress testing in improving the performance.
• Provide general support and development for Maximo and assist in creating reports.
• Maximo module functionality i.e. Asset Management, Work Management, Supply Chain Management, Data conversion and Migration,
• DB Config, Application Definition, Domain Creation and Assignment and Workflow and Security modules.
• Action Menu Configurations, Presentation Configurations
• Analyzed and reported on Maximo Work Management modules, Maximo Logistics and Supply Chain Management, Maximo Inventory Management, Maximo Scheduling and Planning and Self-Service module.
• Migrated and customized Maximo screens as a Functional Analyst responsible for making custom front-end screen changes and modifications by utilizing Maximo Application Designer as requested by users..
• Design a service request implementation using the Maximo/Tivoli module for service request fulfillment catalogs.
• Develop mapping to enable Data Migration, Application Integration in canonical model, SOA environment and reporting solution.