SUMMARY

• Around 10+ years of experience as a Salesforce developer/administrator/Configuration and force platform. Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Experience in Development,Administration,Configuration,Implementation,Lightning, and support with Salesforce platform.
• Customized existing Visualforce to align with Salesforce newLightning UIexperience.
• Createdmultiple Lightning Components, added CSS and Design Parametersthat makes the Lightning component look and feel better.
• Experience using Salesforce.com's Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Involved in emphasizing Sales Cloud and Service Cloud and Oversee currentSales Cloud & Service Cloudenvironments while assisting with the vision and standards for new Salesforce.com solutions.
• Used Salesforce Lightning Design System (SLDS) for developingLightning Components, Actions, Event and Server - Side Controller.
• Strong Experience in creating, managing Applications,Custom Objects, Custom Tabs, Fields, Relationships, PageLayouts,Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules and Approval Process, SOQL, SOSLand Governor Limits.
• Extensive experience in implementation of sales forces Chatter functionality.
• CreatingLightning Componentsand used Salesforce SLDS to convert existing Visualforce pages to lightning components.
• Extensive experience of automating complex business processes using declarative features such as workflows, approval process and dynamic approval process.
• CreatedApex methodsfor thelightning controllerand helper methods to performDML operationson the case records.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Extensive experience inadministrative taskslike Custom Objects, Analytic Snapshots and Dashboards, Creating Roles, Profiles, Users,Email Services,Page Layouts, Actions, Reports and Approval Processes.
• Expertise in SFDCDevelopmentusingLightning Application,Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Components, Apex Web services, Org - Wide default, Sharing rules, Work Flows.
• Knowledge of Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Knowledge onWSDL, web servicesSOAP API, BULK API, REST API,force.com callouts, Batch and Schedule Apex Programs. experience inSalesforce.com CRM integration,developing and deploying custom integration solutions.
• Hands on experience in writing queries usingSOQLandSOSLin Apex Classes, Triggers and Governor Limits.
• Experienced in scripting languages likeHTML, XML, CSS, JSP, AJAX, APEXWeb Services API development skills and Java Script, Web Services-Axis.
• Knowledge in designing of custom objects, custom fields, custom page layouts, workflows, relationships, look - ups, dependent picklists, and role based page layouts, workflow alerts, validation rules, approval processes, custom reports, custom tabs, report folders, designing Visual Force pages, record types, formula fields and email generation according to application requirements.
• Expertise in maintaining the functional areas of Data Management,Campaigns, Leads, Forecasting Accounts,Contacts, Opportunities,Quotes, Activities, Dashboards and Reports.
• Implemented SalesforceService cloudandOpportunity Management(Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visualforce sites) for business support and technical support for its channel customers.
• Experienced working in development support forSystem Testing, User Acceptance Testingand Production support.

TECHNICAL SKILLS

Salesforce.com: Apex, Visual force (page, Component & controllers), Apex Triggers, Apex Web Services, SOSL, SOQL, Workflows, Approvals, Apex data loader, AppExchange, salesforce.com, Roles & Profiles.

Technologies: Salesforce, Ajax, JQuery, Bootstrap, CPQ CSS, Wave Analytics, Veeva, Marketing Cloud, sales cloud, service cloud, Custom Objects JSP, JQuery, Schema Builder, genesis CTI.

Salesforce Tools: Apex Data Loader, Force.com Eclipse IDE Plug-in, Eclipse, Workbench and Force.com Platforms (Sandbox and production) Force.com service console toolkit, Force.com Connect for Outlook.

Databases: MySQL, Oracle 11g/10g, MS SQL Server, SQL Developer, MS Access.

Languages: Apex, Visual force, C#, XML, HTML, XHTML, Java Script, Java, J2EE.

Methodologies: Agile, Scrum

Operating Systems: Windows XP Pro / 2000 / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Lead Salesforce Developer

Responsibilities:

• Created modern Lightning Apps combiningLightning Design system, Lightning App Builder, and Lightning Component features.
• PerformedApttus CPQ related configurationfor product setup, approval matrices, approval rules, process builders and flows.
• Involved inTest configuration Apttuswithin Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
• Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management onSales Cloud.
• Built Lightning components using Controllers, Handlers and using these components inVisual force pages and integration using Lightning Out.
• Experience in creating proof of concepts that requiresalesforce configurations, Visualforce, Apex Classes and methods.
• Upgraded SomeApps from Salesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Integrating Marketing cloud instanceandSales cloud using marketing cloudconnect to personalizemarketing campaignsand provide services foremail, mobile, social and online marketing.
• Designed and implemented front-end functional deliverables that are highly usable, scalable, extensible, and maintainable. Worked closely with the customer to optimize and customize their UI flows, web design and front-end development by using Vlocity dataraptors, cards, and omniscripts.
• Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule.
• Implemented SFCC platform technology and API to manipulate data, integrating with external services, creating jobs for processing data as well as developing in commerce cloud Storefront Architecture (SFRA), isml templates and working with JavaScript, HTML and CSS on the front end.
• As there were many configurators, build an apex program to load the CPQ configurators. Used the pricing rules to build the discounting logic and reduce the complexity of existing processes.
• Performed tasks related to the day to day operations of several large implementations of salesforce including managing user access, sharing model, creation and maintenance of custom Objects and Fields, Handling bulk data migration,Workflows,Validation Rules,Page layouts, and troubleshooting of Apex and Integrations.
• Involved in installing Agreement software name calledAPTTUSin the salesforce platform and customizing APTTUS application.
• Worked on Vlocity specific custom objects and industry specific platform processes.
• Experienced usingForce.com IDEfor creating, modifying, testing and deploying force.com Applications.
• Extensively usedAgileScrumMethodologyto reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.
• Extensive SFCC experience, including the implementation and configuration using Controllers and Pipelines; Global web properties with multiple sites, locales, and currencies; System Objects, Custom Objects, Jobs, Services, and Products; Cartridge integrations; Content Slots, Content Assets, and ISML templates; Promotions, Campaigns, and Coupons; Paymetric Payment Gateway.
• UsedSOQLandSOSLstatements withinGovernor Limitsfor data manipulation needs of the application using platform database objects.
• Created Public Groups, Queues,Permission Sets, Profiles, Users & Security settings based on role hierarchy. Involved in data migration from three Legacy Systems to Salesforce.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool calledData Loader.
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Worked on Integrating SAP and Salesforce Systems usingSOAPandREST API’s.
• Salesforce. com Application Setup activities and customized the apps to match the functional needs of the organization.
• Design test scripts, and run/monitor InfoGenesis POS performance tests on new and existing releases for the purpose of correcting errors, isolating areas of improvement, and general debugging.
• Created many app pages, home pages integrating the custom components forsalesforce lightningand salesforce1 mobile app. DevelopedSalesforce.com custom application using Apex, Visual force and AppExchange.
• Professional onbase Lightning components are available as Aura componentsand asLightning web components.
• Created manyLightningComponents and server-side controllers to meet the business requirements. Skilful in migrating the standard and custom objects in standardexperiencetolightning experience.
• Upgraded some Apps fromSalesforceClassic toLightningexperience to develop rich user interface and better interaction of pages.
• Creating the Quotes through automation process by using Apttus CPQ functionalities.
• Designed solution structures for Vlocity Enterprise Catalogue.
• Configured complete PLI with different charge types and charge type criteria combinations for all the products and services using Steel brick CRM.
• Worked with Copado metadata from one organization to another organization.
• Experience in release management, Sandbox creation, Change Sets, Workbench, SVN, Jenkins, SFDX.
• Worked on multiple Number oflightning Web Components and allowed the LWC to manipulate the DOM instead of JavaScript.
• Designed system architecture for Vlocity Order Management and Vlocity Configure Price Quote
• Worked onauraframework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Worked with clients to understand their complex requirements and developing the solution in Salesforce with a specific focus on Vlocity solutions.
• Integration experience with other Salesforce Applications and external systems
• Pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured using Steel brick CRM.
• Designed, developed, and deployed Apex Classes, Custom Controller, and Apex Triggers for various functional needs in the application. jQuery usage in Visualforce page.
• Migrated the emails from the Old platform to Salesforce marketing cloud platform.
• Building reusableUI componentsand pages with Lightning component framework.
• Salesforce CRMplatform and environment ofSFDCsuch asSales Cloud, Service Cloud, Call Centre, Force.comandChatter.
• Create journeys and implement marketing campaigns using marketing cloud tools like Journey Builder, Email Studio, and Automation Studio.
• Worked on Genesis integration with salesforce for CTI adapter
• Experience in using Copado for deploying the code from sandbox to production
• Copado enabled a faster, error-free releases with continuous integration and delivery (CI/CD) technologies.
• Good experience of Vlocity implementations.
• Deployed salesforce.com using Change Sets and Salesforce DX(SFDX), Scratch Org and Salesforce CLI.
• Implemented Copado to improve the efficiency of salesforce release management and version control.
• Developed UI components for email and link sharing of documents and files for a Content Management System usingjQuery.
• Worked with Vlocity Omni Script and its Input and action components, designing and deployment. Setup and configure Omni-Script components.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Salesforce Consultant and Project management professional responsible for delivering Salesforce consulting and cloud computing strategies across Sales and Service areas. Experienced in Business Process Modelling, Business Process Improvement, requirement gathering, elicitation, evaluation, analysis, Salesforce configuration, customization and Project Coordination across the project lifecycle.
• Created &designed data raptors using Vlocity including data import, data mapping with workbench and JSON script.

Confidential, Madison, WI

Lead Salesforce Developer

Responsibilities:

• Salesforce1 Platform to build Mobile App by enablingLightningComponents for use in Salesforce1 mobile platform to makeLightningApplication mobile. Retrieved some data and its functionality from Third-Party API's and displayed within thelightningcomponent.
• Built CPQ Quoting & Product configuration, pricing for Fortinet. Customers have a large family of products with many dependent components and are adding products at individual SKU level.
• AppliedDesign variations & custom Aura design tokensto theBase Lightning Components Aura components and Lightning web components.
• Worked with Copado metadata from one organization to another organization.
• Monitoring and managing the integration of the marketing cloud with various data sources and systems.
• New Salesforce Sales, Service Cloud implementation and migration from Siebel, Worked on Inventory Management module. Createdprofiles,rolesand implementedobject level,field levelandrecord level security.
• Developed and deployedwork flow rules,approval processes,email templates, andassignment rules.
• Debug Apex scripts usingDebug LogsandSystem Log Consoleto catch Exceptions and execute Governors and Limits.
• Configured the Contract management and revenue management with using of Apttus CPQ.
• Development ofSOAPandRESTbased web services used for custom development.
• PerformedBulk Data Migrationfrom Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, Apex Data Loader utility and ETL tools.
• Configured and customized themarketing communities using Salesforce lightning template(partner central) to best suit the external users' needs.
• Used Copado for automated testing, continuous integration and continuous deployment.
• Configured and customized themarketing communities using Salesforce lightning template(partner central) to best suit the external users' needs.
• Apttus CPQ configuration and integration and responsible for creating TDDS, finalizing design & implementation on salesforce security model of access control and data visibility using roles, profiles, permissions, public groups, queues, OWD, sharing rules etc.
• Development, implementation and update focusing onSales cloudandService cloud
• EnabledSalesforce DXto migrate the existing dev processes to the package development model.
• Worked onSalesforce.com Sales Cloud functionality, includingAccount Planning,Sales Forecasting,Opportunity Management, Lead Managementand theConfigure/Price/Quote (CPQ)processes.
• Used ALM to synchronize between salesforce automatically created salesforce cases from ALM.
• Worked on Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Hands on Experience on Salesforce DX and knowledge on commercial tools like Auto Rabbit and Copa-do.
• Experience in Powerful command-line interface (CLI) removes the complexity of working with your Salesforce org for development, continuous integration, and delivery using Salesforce DX.
• Implemented on base Lightning components are available as Aura components and as Lightning web components.
• Deployed changes from Sandbox to Production org using Change Sets, Packages and Copado.
• Worked on multiple Number of lightning Web Components and allowed the LWC to manipulate the DOM instead of JavaScript.
• Design, develop and implement solutions for the Salesforce/Apttus CPQ/CLM system deployed on the Salesforce platform.
• Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.
• Performed Incremental load with several Dataflow tasks and Control Flow Tasks using SSIS.
• Applied Design variations & custom Aura design tokens to the Base Lightning Components Aura components and Lightning web components.
• Deployed code using Copado to the next environments also used back promotion feature.
• Responsible for Scheduling Jobs, Alerting and Maintaining SSIS packages.
• Designed and implemented a dynamic image rendering web service which is consumed byJSP, jQuery, JavaScript and AJAX.
• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.
• Pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured using Steel brick CRM.
• Working closely with Copado and also assessment of AutoRabit, Flosum to be implemented for salesforce release and change deployment.
• Worked on a pulling data from JIRA, manipulating this data in excel using macros to make them salesforce data load compatible. This was used to load stories into copado to track components related to each user story.
• Integrated Steel brick and Salesforce integration for automating quoting, contracting and billing process.

Confidential

Sr. Salesforce Developer

Responsibilities:

• Working on a Large-scale complex Salesforce development projects along with integrating data from other systems/Repositories.
• Implementing Sales Cloud, Sales Console, Service Cloud and Financial Service cloud Functionality.
• Good understanding of standard Chatter objects and their limitations.
• Designed, Implemented and deployed the Service Cloud with various custom built Page layouts Custom tabs Custom Apps to suit the needs of the application also created various Profiles to enable the Service Cloud specific to them.
• Complete Full Lifecycle salesforce.com Implementation Experience.
• Responsible for consuming and requesting the WCF Service calls from JQuery and processing the JSON Format data and embed into apex pages.
• Well versed with migration of components using Data Packs and managing connected Orgs.
• Developing custom visualforce.com pages for communities.
• Design and Develop customer solutions in Visualforce, Apex, CSS, Java-Script and other technologies ..
• Skilful in Web to Case, Email to Case, Omni Channels, Pre-Chat forms.
• Integrated in health cloud, partner portal and customer portal.
• Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot.
• Hands on MVC base web application development in Salesforce.com and Java.
• Began evaluating and incorporating DevOps tools and scripting to improve PAC and other Salesforce testing an deployment processes (Ant, Docker, Jenkins, Copado) to make them more reliable and repeatable.
• Work with Marketing Cloud Connect, Data Stream, query writing, data extensions and AMP Script.
• Working with Marketing managers and converting their strategy into implementations.
• Created the many of theReportsandDashboards, which helps the sales team in marketing their product.
• Developed Unit Test Plans for SSIS packages for checking the functionality of each component.
• Deployment of Windows Services built using .NET Installer for measuring system alerts from REST/Web API based service endpoints.
• Salesforce Configurations across all the Standard objects like Accounts Contacts Cases etc.
• Managed Salesforce platform for 1300 end-users
• Worked on configuring standard Salesforce Chatter and also customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages.
• Experienced in slowly changing dimension in SSIS packages.
• Created Various Validation Rules Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud.
• Responsible for developing validations scripts (Regular Expression validations, Autantication Validations, Custom Validations using JQuery.
• Scheduling deployments in the Salesforce Marketing Cloud application and providing completion communications to the clients.
• UseAMP scriptlanguage to create various email campaigns; create automated marketing campaigns
• Worked closely withmarketing teamto develop and implement various campaigns and tracking within SFDC teams.
• Designed very complex Visualforce pages using JavaScript CSS HTML J Query and Controllers.
• Experience in using SSIS tools like Import and Export Wizard, Package Installation, and SSIS Package Designer.
• Expertise in sales cloud, service cloud processes.
• Developing Business Logic and Data Access Layers in the form of .NET class libraries.
• Worked on SAP CRM with good exposure tosales, service and marketing modulesof CRM and have good understanding of CRM user interface architecture.
• Well maintained Test Code Coverage Unit Testing for all the codes in the system following the Salesforce limits.
• Performed incremental data load packages in SSIS.

Confidential

Salesforce Developer

Responsibilities:

• Worked on External Objects, External Services, External Data Source.
• Responsive single page application using JavaScript framework such as Angular.JS.
• Migrating moving from Asp.Net traditional web forms to AngularJS oriented implementation.
• Developed Apex Classes Triggers to implement the business logic as per the requirements.
• Implemented Wrapper classes for better visual force pages management and smooth functioning.
• Used the Manual Import functionality to load the data into data extensions.
• Developed Controllers and extensions forVisualforce pages.
• ImplementedAJAXfunctions in Visualforce pages to meet business
• Created sharing rules for providing cross functional teams of the organization access to records.
• Created Custom controllers implementing complex code for SalesForce VF pages also integrated force.com application on mobile platforms like I-phone Blackberry and Android.
• Implemented relationship fields for proper data loading and maintaining the quality of the data.
• Handled SOAP/Restful Web services consumption for fetching content from the Internal Web server.
• Used SOQL SOSL within Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Migrated complex Excel validation rules in regular expression into Salesforce validation rules.
• Followed Agile methodology for the execution of day to day work related activities.
• Created Visual force pages that could be rendered as PDF s build dashboard components and define email templates.
• Read data from external systems Using .Net web services for financial center’s User information.
• Maintained an Email to Case system with auto-notifications sent to users when a case is created for their respective departments.
• Develop different Email templates for implementation of dynamic email marketing programs using AMP Script, HTML and CSS.
• Lead the tactical execution of email campaigns, including developing HTML email templates, executing QA test plans, managing deployment, and analysing the delivery/inbox placement of marketing emails and automation programs.
• Write and build .Net API to modify Salesforce Objects using Salesforce Rest API.
• Integrating Marketing cloud with sales cloud using the Salesforce marketing cloud connector V5. requirements for internal force.com site users.
• Involved in code review and Management across multiple development teams usingGITHUB.
• Implemented platform security usingOrganization security, Network-based security and Session security.
• Involved in data cleansing and data migration usingData Loader.
• GeneratedReportsandDashboardsfor Data Analytics team and created several custom reports to study the cross-object influences.
• Designed and implemented Automation process for custom objects using Workflow rules, Assignment rules, Escalation rules and Approval Processes.
• Created custom objects and fields, customized standard objects and created relationships fields as per business requirements.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Implemented Trigger handlers for better performance and execution on objects.
• DevelopedtriggersandApex classesby implementing best practices.
• ImplementedVisualforcepages with public-facing websites by usingForce.comSites.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• DeployedApexusingForce.com IDE, Force.com Migration ToolandWeb Services API.
• Implemented Classes, Interfaces, Keywords and Annotations.
• Integrated Apex with External services by making callouts that usedSOAPandWSDL.
• Customized different page layouts and assigned them for different profile users.
• Proficiency in SFDC Administrative tasks likecreating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions.
• Participated inrequirements gatheringand creatingfunctional requirements.