SUMMARY

• Identity and Access Management consultant driven with 6 years of IT experience specialized working in Identity and Access Management, Compliance and auditing.
• Expertise in Sailpoint IIQ focused in provisioning, Life Cycle Management, Roles,, policy violation, customizations as per business needs.
• Experience in successfully deploying and managing IAM & IGA solutions.
• Strong expertise in business operations/processes to include analysis, design, documentation, using industry best practices and standards.
• Excellent understanding and knowledge of Identity and Access Management System tools SailPoint IIQ.
• Broad understanding of technologies such as Azure AD, SAML 2.0, Single Sign - on (SSO), OAuth, and Multi-Factor Authentication (MFA).
• Experience with application support/resolution management, granting/removing permissions, and ability to enforce IAM policies.
• Exceptional communication focused on facilitation of meetings, ability to deliver informative documentation, analytical and problem-solving skills.
• Experience in handling Business changes effectively using the change management process.
• Proven expertise strategizing, designing, building, and optimizing technology solutions to move business forward whilst handling various aspects of life cycle management. Skilled in requirements gathering, defining project scope, achieving milestones, risk management and GAP analysis.
• Able to clearly streamline business processes and find positive solutions through use of problem solving, fostering collaboration, and enhancing customer relationships.
• Participated in End-to-End implementations and application integrations.
• Designed solutions for multiple enterprise applications on protocols like SAML 2.0, OIDC/OAuth.
• Collaborating with key stakeholders and other available resources, facilitating discussions, analyzing and evaluating options and providing recommended courses of action to remain compliant, meeting both policy and integration requirements.
• Onboarded application in to SailPoint for Access
• Onboarded Applications like JDBC, CSV, LDAP and other internal applications
• Conducting business needs and functional/non-functional requirements elicitation and completing functional requirements documentation through the full sign-off process for Sailpoint integration and maintenance requirements.
• Documenting procedure and policy changes from the current state model showing future State impacts of the project and managing through the full sign off process.
• Managing all tasks assigned within scope, quality and timeframe allocated and is accountable for those tasks.
• Analyze design, develop, update, test and implement template change utilizing vendor software document composition application enhancement.

TECHNICAL SKILLS

Business and Project: MS Visio, MS Project, SharePoint, JIRA, ATLAS, ServiceNow, Zephyr, Easy Vista

IAM: SailPoint, MFA, Single Sign-On (SSO), SAML 2.0, Active Directory (AD), RBAC.

Methodologies: Agile, Scrum, Waterfall

Database: Oracle SQL Developer

PROFESSIONAL EXPERIENCE

Confidential

Sr.IAM Business Systems Analyst

Responsibilities:

• Worked as lead Consultant for Kindred at Home, in charge of analyzing, gathering, and designing Identity life cycle management. Created and analyzed multiple workflows for Life cycle management processes.
• Communicate client’s business requirements to various cross functional teams by constructing easy-to-understand data and process models.
• Created functional requirements and Business requirement documents for multiple Application Integrations with OKTA.
• Created and maintained requirements and workflow for the process of SOX compliance groups and Application Accounts.
• Grant Roles, Permissions and Entitlements via Workflow console (A custom API integrated Console to replicate the Self Service and Admin functionalities).
• Performed User Acceptance Testing for Active Directory functions and downstream Applications integrated with OKTA
• Participate with application and infrastructure architects to provide security overlays for IAM development and deployment patterns.
• Responsible for creation of test case documentation.
• Designed workflows and performed business process design in conjunction with operations teams.
• Worked with application developers and IT operations to document testing and roll out and implementation plans.
• Created Knowledge base articles, Helpdesk documentation and operational guides assisted in operational rollout for various clients.

Confidential

Sr. IAM Business Systems Analyst

Responsibilities:

• Create Business Requirements for SOX compliant application integrations with SailPoint IIQ
• Create test cases and perform UAT with stakeholders for the applications integrations.
• Developed KPI dashboards for reports and metrics around identity level and application levels.
• Provided end to end lower environment support for application onboarding and user life cycle management process.
• Work closely with the Product owner to groom the backlog and prioritize sprint tasks.
• Evaluate existing application products that address client requirements for Access Management.
• Supported Business leads and IAM experts in completing assessments and implementing various IAM services.
• Represented Information Security on organizational project teams and ensured adherence to existing security IAM policies and standards.
• Provide analysis on QAR (SOX reviews) implementation for downstream applications.

Confidential

BusinessSystemsAnalyst - SailPoint

Responsibilities:

• Served as an internal consultant within the technology and business groups by supporting current processes and recommending solutions that reduce costs and extended current capabilities.
• Participated in integration testing from Development to Production deployment and support to the IAM Operation team. Documented new Identity Management automation processes, workflows, and policies. Facilitated cross functional, cross cultural, virtual teams in enterprise during application access data collection meetings
• Responsible for onboarding applications to OIM/OAM for Request Access, ALM, Access reviews /s and SSO Services to meet SOX regulations and track RTM for SailPoint onboarding application
• Coordinate user acceptance testing with business stakeholders by creating test cases, setup test data in lower environments and facilitate defect review meetings
• Serve as internal liaison for RBAC/IAM issues with representatives from Product Owners and Information Security
• Research new application integrations and validate functionality via proof-of-concept models
• Analyzed current application access process for every application and recommended necessary modification to onboard applications. Created a Batch processing cycle flow, managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in SharePoint.
• Experienced in Analyzing and implementing Segregation of Duties, Application access reviews, Audit and Compliance requirements, Role Based Access
• Communicate client’s business requirements to various cross functional teams by constructing easy-to-understand data and process models.
• Grant Roles, Permissions and Entitlements via Workflow console (A custom API integrated Console to replicate the Self Service and Admin functionalities).
• Participate with application and infrastructure architects to provide security overlays for IAM development and deployment patterns.
• Collaborate with the security team to create Password policies for different kinds of users and service accounts in AD.
• Experience with APIs and Postman calls.

Confidential

IAM Business Analyst

Responsibilities:

• Served as IAM Technical Analyst for Confidential, in charge of analyzing, gathering and documenting end user requirements and business process flows. Provide hands-on support and problem resolution for Enterprise applications. Created business specific documents based current process analysis
• Evaluate existing application products that address client requirements for Access Management.
• Supported Business leads and IAM experts in completing assessments and implementing various IAM services.
• Represented Information Security on organizational project teams and ensured adherence to existing security IAM policies and standards.
• Led various Scrum meetings with the development team to review Functional specification & architecture design of the application.
• Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing.
• Documented system occurrences for and maintenance of the constantly changing environment daily.
• Evaluated functional and non-functional requirements Testing and Comparing Reports.
• Collaborated with Governance and Compliance team members, to ensure data collection is traceable and complete to comply with SOX.