SUMMARY

• Having 12 years of experience in SFDC life cycle, in that having 10 years on Salesforce CRM Implementations: Analysis, Design, Development, Administration, Integration, supporting the cloud applications, communities, and migration from classic to lightning, lightning component development. 2 years of experience on SQL Developer role.
• Extensively worked on various standard Salesforce objects like Accounts, Contacts, Opportunities, Leads, Campaigns, Cases, Solutions, Reports and Dashboards.
• Work experience in designing of custom objects and junction objects, custom fields, role - based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Build Lightening controllers with the AURA framework.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience in using client side and server-side controllers in Lightning Design.
• Creating lightning pages using Web Component, controller, helper, style, documentation, render, design, SVG.
• Experience in building re-usable Lightning web components and using Lightning Framework.
• Involved in developing salesforce Lightening Apps, Lightning Web Components, Controllers and Events.
• Implemented Salesforce Lightning Web Components for small set of users within the organization.
• Worked on both lightning frameworks Aura and LWC.
• Good Knowledge about Salesforce lightning schema builder, process builder, lightning app builder, Components and Lightning connect.
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ
• Worked with client-side developers and business analysts in developing configuration models in the CPQ workflow.
• Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Apttus CPQ.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, and Service Cloud.
• Setting up external data integration with Salesforce Connect involves on Creation external data source, external objects and their fields, Indirect Lookups.
• Experience in handling events like Component event, System events, and Application events.
• Developed single page Applications using Lightning Homepage, Lightning record page, lightning Application page with lightning app builder.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center.
• Experience with Design of Service Cloud, Sales Cloud with web-to-lead, Web-to case, Email-to-case.
• Knowledge in generating reports, workflows, dashboard, customized reports, analyzing data in salesforce.
• Deployed app locations from sandbox to sandbox/production using Change Set, ant migration tool,

TECHNICAL SKILLS

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lighting components, CPQ,, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Data Flows, Salesforce Flows, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots, DevOps, Cloud environment.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, J2EE, HTML, XML, CSS.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

Platforms: UNIX and Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE

Confidential, North Brunswick, NJ

Sr Salesforce Lightning Developer

Responsibilities:

• Worked on Salesforce Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Apex development in Creating Objects, Lightning Application, Triggers, Apex Classes, S-controls, Standard Controllers, Org - Wide default, Custom Controllers and Controller Extensions.
• Created multiple Lightning Components (LWC), added CSS and Design Parameters from LDS (Lightning Design System) that makes Lightning components look and feel better.
• Built unique Lightning pages as per business needs with Lightning Community Builder.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for organization.
• Created modern Lightning Apps combining Lightning App Builder, SLDS and Lightning Component (LWC) features.
• Worked on cross platform usage of project functionality using Lightning.
• Used the Salesforce Lightning Inspector to debug lightning components (LWC) during the development process.
• Involved in CPQ (Configure, Price & Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using APTTUS CPQ within the exclusively developed framework.
• Using Zuora CPQ for quote to cash for price, package and subscriptions
• Integrated salesforce and CPQ application to automate fulfillment process.
• Working with CPQ deployment using change sets and GitHub.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers.
• Developed apex REST web services classes for external applications accessing salesforce.com data.
• Worked with SOQL & SOSL queries with Governor Limitations.
• Used SFDX during the development cycle.
• Worked with SF Chatter which helps users to communicate with organizations easily and quickly.
• Configured Single Sign-on using SAML and Worked on Mass imports and exports of data.
• Implemented Salesforce web services like SOAP and REST API, Java, XML.
• Written SOQL, SOSL query language necessary for application in Apex Classes and Triggers.
• Created Apex methods for lightning controller and helper methods to perform DML operations on case records.
• Used Salesforce1 simulator during development to test if lightning components works properly on mobile device

Environment: Salesforce.com platform, (LWC), Apex Language, Salesforce CPQ, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, Data Modeling, Agile, scrum, Kanban, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential, Philadelphia, PA

Sr. Salesforce Developer

Responsibilities:

• Created lightning actions, lightning apps and more than 30 components using Salesforce lightning framework.
• Worked on various objects Related to APTTUS Configuration and Pricing management, like: Agreement, Incentive, Price Rule, Price Rule entry, Price Rule Set.
• Strong understanding of Salesforce CPQ capabilities, limitations, and can clearly communicate those to customers.
• Involved in CPQ (Configure, Price& Quote) design and mapped to Salesforce custom objects and involved in Advanced Workflow Approvals
• Developed Custom Validations to override the Salesforce default validation rules.
• Performed large and small-scale Data Migration using Migration Tool and Data Loader.
• Worked on Sales Cloud, Service Cloud and Apex Programming on Force.com Platform.
• Used Cast Iron integration tool for synchronizing master list of customers such as leads, accounts, opportunities and forecasts. It is used for data configuration.
• Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management, Triggers.
• Worked on various AppExchange products according to the needs of the organization.
• Used the Aura framework and Salesforce lightning Design System (SLDS).
• Run APEX data loader to import/load the data in to Salesforce object after these files are successfully transferred.
• Designed and mapped CPQ objects to salesforce custom objects and involved in advanced workflow approvals.
• Worked on salesforce CPQ (Steel brick) pricing using list, cost/ mark-up, percent total, block, price, rules, calculator, plugins, filter rules, system and user discounts.
• Hands-on Experience working across various SFDC implementations that are covering Sales cloud, and CPQ.
• Closely worked with Salesforce.com consultants for implementing business solutions for their client requirements, using Salesforce CPQ within exclusively developed framework.
• Managed and Administered work flow queues and user accounts
• Involved in the design, architecture and implementation of workflow automation software for 401K-enrollment business team.
• Coded messaging services within the workflow using Microsoft exchange Collaboration Data objects.
• Provided an Intranet workflow solution to reduce the time to fill.
• Prepared process flow/activity diagram for existing system using MS Visio and re-engineer the design based on business requirement
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed re-usable UI components with the Salesforce Lightning Component Framework for the Document API Integration on opportunity.
• Creating a fully Automated Build and Deployment Platform and coordinating code builds promotions and orchestrated deployments using Jenkins, and GitHub.
• Designed and contributed to solutions in areas like continuous integration, operations automation, full stack provisioning, containerization, configuration management, and orchestration systems.
• Created support guides and conducts for new and current Users on how to use the system in accordance with established business practices.
• Responsible for maintaining different sandboxes (Environments) like Development, QA, and Production Sandboxes.

Environment: Salesforce.com, Apex (Classes, Controllers, Triggers), Visualforce Pages, Aura, Salesforce lightning, Force.com, SOSL, SOQL, Sales Cloud, Data Migration, Dash Boards, Data Loader, Cast Iron, Custom Objects, Tabs, Accounts, Fields, Leads Emails and Windows

Confidential, Minneapolis, MN

Salesforce Developer Engineer/Administrator

Responsibilities:

• Worked with the user group for Requirement gathering throughout the Planning and Implementation.
• Worked on various salesforce objects like Accounts, Opportunities, Products and Reports.
• Created profiles and implemented Object level, Field level and Record level security. Created Custom labels and used them in validation rules to parameterize the validation rules.
• Created record types and page layouts and assigned page layouts to the record types. Created custom report types and generated reports using the report types.
• Developed various custom objects, tabs, components, visual force pages and controllers.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Created Visualforce Mail templates and Automated Email Process to send installation instructions to new and existing customers.
• Developed various Apex classes, Controller classes and Apex triggers for various functional needs in the application.
• Created Apex web services which are consumed by backend systems using OAuth. Created cases by performing DML operations using Salesforce API’s.
• Maintained various sandboxes and helped in building Ant based automation deployment application with release management.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Created a custom business calendar and used it in triggers to calculate the due dates.
• Created workflow rules and defined related tasks, Time triggered tasks, email alerts, field updates to implement the business logic.
• Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.
• Worked on the designing of Test plans, Test scenarios and Test case for integration and performed user acceptance testing Writing Unit Test scripts for test coverage.

Environment: Salesforce.com, Sales cloud, Apex classes, controllers, Visualforce, HTML5, JavaScript, Web Services, WSDL, Data Loader, UAT.

Confidential, Anaheim, CA

Salesforce Developer / Administrator

Responsibilities:

• Assuming a leadership role in the area of requirements definition and application best practices and assisting with determining project scope with project managers and sponsors.
• Understanding Integration scenarios, design to develop Apex/Visual force according to the business requirements.
• Gathered user and functional system requirements via workshops, interviews and workflow storyboards and working with stakeholders and project teams to prioritize collected requirements.
• Analyzed change requests for existing applications and projects implementing new applications and creating process models, specifications, diagrams and charts to provide direction to the project teams.
• Facilitated data imports/exports, data cleansing, Data categorization and data integrity projects.
• Developed ad-hoc reports as requested by user groups or stakeholders or portals and performs analysis on data as required.
• Involved in integrating Salesforce CRM with its ERP (Oracle EBS) system.
• Developed various Visual Force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Wrote Apex Trigger, Visual force pages, JavaScript, Web services design and development and donor databases integration for websites.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed and supportedExtraction, Transformation and Load process (ETL)usingInformatica.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Customized Chatter now for profiles for different users and configuring with Facebook and Twitter.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Partner portal, customer portal Implementation & attended Dream Force events to get the real-time integration with business partners.
• Worked with business analyst to develop project implementation and develop plans including user interfaces.

Environment: Apex Data Loader, Visual Force, Reports, Dashboards, Security Controls, SOQL, Sandbox, Eclipse IDE Plug-in, CustomObjects, Apex Classes/Controllers, Visual Force.

Confidential, North Brunswick, NJ

Salesforce Administrator

Responsibilities:

• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Developed APEX triggers, classes, Visual Force pages.
• Used agile methodology to achieve high performance.
• Guided colleagues how to overcome the complex scenarios when they are experiencing some critical issues like duplicating of records, bug fixes in coding etc.
• Developing Test plans, distinct test cases and execution of Test cases and Performing UI Testing and Functionality Testing.
• Documented test cases, test results, test procedure and reported to client and also coordinated with development team for Bug fixing.
• Performed fields mapping of Salesforce and Legacy CRM systems.
• Involved in system integration using Call Outs, Triggers and outbound messaging.
• Performed data migration into Salesforce application using apex data loader through CSVfiles.
• Created custom controllers implementing complex code for retrieval from Salesforce to VISUALFORCE pages.
• Developed Apex class and triggers to format phone/fax/zip code in account object.
• Extensively used REST APIs for integration between Salesforce and on premise systems.
• Developed and maintained SFDC analytical reports and dashboards for management review.
• Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules, auto response rules etc.)
• Involved in Setting up Service Cloud (Creating queues, Web-to-case setup, auto assignment rules, auto response rules, escalation rules).
• Involved in Configuring Campaign Management, Lead Conversion and Case Management Process.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Created Price books and also migrated the active Products from these Price books.
• Created Workflows and Approval processes and developed validation rules.
• Imported accounts and contacts data through Import Wizard.
• Involved in UNIT testing and Integration testing.

Environment: Quality Center, HTML, MS Office, Microsoft Excel, Internet Explorer, Microsoft outlook