Lead Kronos/qa Consultant Resume
Plano, TX
SUMMARY
- Around 7 Years Professional IT Experience as Sr. Kronos Consultant and experience with modules HR, Payroll, Time and attendance, Advanced Scheduler.
- Responsible for ensuring that the Time and Attendance software application is implemented on time, within budget and per client specifications.
- Hands - on experience implementing and configuring various Time and Attendance Installations utilizing applications which include: KRONOS Workforce Central v. 5.-8.0, Stromberg, ADP &Realtime Software products.
- Setup Time off Requests to be used by Employee Self Service and at the 4500 terminals.
- Extensive Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
- Experience in Kronos WFC 8.0 workforce management which is responsible for solution delivers an unparalleled user experience.
- Worked with DBA team on prod data refresh to QA/TEST Kronos environment and executed all post refresh activities
- Insurance, Retail and Health care using Automation tools and Manual testing techniques.
- Experience in the utilization of relational databases such as Oracle, Microsoft SQL and fulfils tasks associated with data collection, DB creation, and DB review.
- Active participant in Project Teams for clients in gathering business requirements and configuration and implementation of Kronos WFC designed to enhance clients, functionality and end-user productivity.
- In-depth knowledge of contemporary QA/test principles, methodologies, and techniques in regards to black box testing, regression testing, test automation and mobile testing
- Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces.
- Interfaced with end users and managers to provide support for AS400 related business needs.
- Hands on experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
- Knowledge of BizTalk, WFC Architecture and Technology support including SQL Server database support.
- Edit Kronos Pay Rules, Work Rules, Schedules, Rounding Rules, Accruals, Premiums as needed.
- Management of data using WIM and Kronos Connect in different interfaces platform (ADP, ITS, PEOPLESOFT).
- Familiar with WFC Version 7.2/ 7.3 cloud solution, provided virtual support to new and existing Kronos clients. Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
- Provided training to clients on Kronos Time and Attendance software.
- Developed course curriculum including handouts and student exercises for lab training of corporate software including Kronos Timekeeper, Central Ceridian Source Time, Docusate and Outlook.
- Experience in Kronos support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in various WFC environments.
- Experience as a Kronos Workforce Central analyst including Workforce Timekeeper, Workforce Scheduler.
- Proficiency in Microsoft Office applications required as Excel, Power Point, Visio, QlikView, SQL, MS Visual Studio, Kronos, WIM or Connect.
- Updated documentation in conjunction with new releases of Kronos and PeopleSoft applications, performed online training of Kronos and PeopleSoft applications via Adobe Connect, performed data extraction, manipulation and import into Virtual Edge recruiting system.
- Defined business processes, identified GAPs, evaluated requirements and change requests, managed scope and transferred knowledge.
TECHNICAL SKILLS
Programming Languages: XML, and SQL.
Processes/Technologies: Waterfall, UML, Agile/Agile Scrum.
ERP: Oracle E-Business Suite, AP, PO, AR, AOL, I expense, I procurement, HRMS, Payroll
Testing Tools: Atlassian, Jira, Application Lifecycle Management (ALM), ANT.
Automation Tools: Quality Center ERP Suite Oracle E-Business Suite, AP, PO, AR, AOL, I expense, iProcurement, HRMS.
Database and web technology: MS Access, SQL Server (SSRS, SSIS, SSAS), Oracle 10g/11g, MySQL, RDL PL/SQL, Visual studio, JavaScript Shell Script, Python, Angular, Batch Scripting, AJAX, HTML5, CSS3.
Kronos modules: Kronos Confidential, Labor Levels, Labor Accounts, Tele Staff, Holiday setup, Overtime, Access Profiles, Display, Profiles.
PROFESSIONAL EXPERIENCE
Lead Kronos/QA Consultant
Confidential - Plano, TX
Responsibilities:
- Installed Kronos 8.0 applications and upgraded Kronos database from 7.0 to 8.0 and 8.2 and responsible for performance and reliability of the Kronos systems. Extensive Experience on various Kronos modules like Workforce Timekeeper (WTK), Workforce Integration Manager, Workforce Device Manager (WDM), Setup Data Manager (SDM), Advanced Scheduler, forecasting and Kronos Workforce Central upgrade.
- Performed Mobile application testing for both iOS & Android using different tools and techniques.
- Worked as a Kronos Consultant to implement and configure Workforce Central Suite v.8 (Workforce Timekeeper, Accruals, Attendance and Leave, Workforce Integration Manager and Tele Staff) successfully for Department of Corrections.
- Worked with DBA team on prod data refresh to QA/TEST Kronos environment and executed all post refresh activities.
- Developed Test cases manually and generated automation scripts using open source tools like Selenium Web Driver, TestNG.
- Converted ETL operations to Hadoop system using Pig Latin Operations, transformations and functions.
- Configuration and maintenance of Data Collection Manager (DCM) for communication with over 250 Kronos wireless clocks.
- Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
- Managed and monitored interface between Kronos and Performance Based Compensation Tool to ensure drivers are paid in accordance to the rules applied to their region and Fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes
- Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues. Customized pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
- Responsible for full cycle implementation of Kronos v7.0 and created and modified configuration setup including but not limited to access profile, pay rules, scheduler and advanced scheduler
- Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers. Familiarity with several other Timekeeping systems including JeTech time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 3x to 7.0 implementation and support.
- Worked on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.1. Worked on Kronos 4500 Biometric &InTouch clocks.
- Installed and customized Stromberg Time and Attendance Software for corporate clients.
- Worked on employee engagement survey including org mapping, delivery, and customized reporting of data. Worked on the Maintenance and implementations of Time Clocks along with new and existing Kronos systems and software including Tele time.
- Implemented software on several different platforms, including SQL, Windows 2000, NT, Novell, and Windows 9x. Successfully configured and rolled out Kronos 6.3 suite to 600 plus retail stores. Created and implemented store manager/district manager Kronos training for Kronos Scheduler.
- Built and developed analytics dashboards and reports for executive use. As well as track and report on payroll weekly.
- Developed Kronos Pay rules, Work rules, Pay-code Profiles, Pay-code, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and devices utilizing WDM and DCM.
- Worked on accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.
- Maintaining Kronos WFC 8.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
- Gathered new Kronos business requirements gathering, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles'.
- Designed and implemented Kronos 8.0 benefits, leave programs and ACA tracking. Assisted in creating functional and design documents for migration to WFC V8.
- Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyper find Query and other Kronos modules and Created Pay Rules, Pay Codes, and Accruals to reflect company policies.
- Maintained clock communication servers, monitoring clock activity and balancing of clocks for timekeeping operations. Created Pay rule building blocks, including overtime, holiday, and rounding rules.
- Served as the primary contact for all critical Kronos & Work brain issues and lead the facilitation of the resolution.
- Performed SQL queries, updated, tracked and resolved technical challenges and Designed SQL queries to mine data, created reports and identified trends in data.
- Created Pay rules, Distributions, Wage Profiles, Labor levels and Labor Level Sets etc. Attendance History Import, Attendance Point Balance for time clock, PTO update based on perfect Attendance, redistribute Shutdown Pay and Time to Vacation Pay and Time.
- Worked with Kronos Workforce Scheduler, Timekeeper and Analytics for preparing dashboards, cubes, e-form etc. for store systems and operation division.
- Occupational/Management. Assisted SQL developers in writing Kronos queries using Workforce Integration Manager and worked with SQL developers to migrate the new configuration into a mass download for Kronos Application Systems.
- Worked on Data migration includes from SQL Server to SQL Server, SharePoint document library to SQL Server, and Excel to SQL Server.
Kronos Consultant
Confidential - Dallas, TX
Responsibilities:
- Worked on MS office, SQL Server 2014, 2012, 2008, 2005 and 2000. Good command over MS excel as well. Designed integrations and configures interfaces using both Kronos API's and SQL and develops code by creating and executing queries in both SQL and Oracle databases
- Experienced in configuration & customizations, including WIM, Navigator processes, Attestation, Global Time-Off Requests, Delegation, Advanced Scheduling, SDM (Record Manager), Accruals, Cutover Plans, System documentation.
- Performed Functional testing, System testing, data validation testing, end-to-end testing of the application.
- Worked on ETL process and handled importing data from various data sources, performed transformations.
- Worked as a Senior Kronos Application consultant for US Stores and DC/ Kronos support and enhancements.
- On point for any Production issues, payroll issues/Accruals issues, support/on call support and applying the patches in Kronos (6.1) DEV/ QA/PROD environment.
- Assisted payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices.
- Gathered Business Rules, Functional Requirements and Non-Functional requirements of HR department for implementation of Kronos (Timekeeper, Attendance, Accruals, Activities).
- Provided training to clients on Kronos Time and Attendance software.
- Performed technical support via phone, remote communication software, and travel. Worked as SME for time and attendance policies and configuration best practices within ADP.
- Prepared the requirement documents to configure the Workforce Timekeeper and Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution. Creating and maintaining Application configuration related to Kronos Timekeeper and workforce scheduler.
- Responsible in reviewing high-volume timekeeping data using Kronos Timekeeping System. Facilitated the "to-be" phase discussions that will define processes, roles and responsibilities in addition to security of the Kronos products.
- Maintained KRONOS Pay Rules, Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR. Responsible for installation, configuration and complete administration of different versions of SQL Server.
- Customized pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance. Created Pay rules, Pay codes/Distributions, Combined Paycode, Wage Profiles, Labor levels.
- Translated vendor and business requirements into flat file reports, working closely with vendor representatives, IT, and HR.
- Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
- As a Kronos Analyst, I worked on implementing all building blocks of the Workforce Time and Attendance module as well configures the web server and app servers for the Kronos environment.
- Responsible for full cycle implementation of Kronos v6.3 and created and modified configuration setup including but not limited to access profile, pay rules, work rules, FAP, GDAP and scheduler.
- SQL experience in writing stored procedures, custom reports and providing database queries on the fly on a Kronos SQL DB. Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
Kronos Consultant
Confidential - Mountain View, CA
Responsibilities:
- Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
- Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
- Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos Work Force Central.
- Worked on Upgradation, Configuration and implementation of Kronos Workforce Payroll, Benefits, Human Resources, and Workforce Central for Client.
- Time and Attendance module as well configures the web server and app servers for the Kronos environment
- Identified and corrected data set inconsistencies between HR and Timekeeping using Kronos.
- Worked on implementing all building blocks of the Workforce Time and Attendance module as well. Worked on web server and app servers for the Kronos environment.
- Analyzed previous time pay rules, procedures and time applications of division or company.
- Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates and identified change management issues and pay inconsistencies.
- Workforce Integration Manager: Supporting in the development of interfaces, deploying Analyzed user requirement and impact on exiting system caused by proposed changes and defined business needs.
- Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos. Utilize SQL for one-time report requests and troubleshooting system issues. Performed SQL queries, updated, tracked and resolved technical challenges and Designed SQL queries to mine data, created reports and identified trends in data.
Kronos Business Analyst
Confidential
Responsibilities:
- Created for SAP Payroll process in order to reduce/eliminate errors in employee pay check.
- Performs Kronos upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations.
- Developed training tools and material, conducted the training for all users of Kronos time and attendance systems.
- Analysed user requirement and impact on exiting system caused by proposed changes and defined business needs.
- Delivered the comprehensive Functional Specifications and System Design Specifications (SDS) and System Requirement Specification (SRS).
- Worked with the Subject Matter Experts (SME's) from different business areas to gather User and business requirements, translated them into functional and technical requirements.
- Created Use Cases and used MS Visio/UML to model Use Case Diagrams, Activity Diagrams, and business for the applications design.
- Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and/or product knowledge.
- Worked closely with the Developers and Engineering Teams in the review and modification of the product and its specifications.
- Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams and sequence diagrams.
- Communicated defects to the developers and participated in bugs and enhancement review meetings.
- Performed user acceptance testing (UAT), interacted with users for execution of test cases in UAT.
- Troubleshooting installation and Configuration issues and provide customer support during UAT.
- Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos.
- Designing custom reports using stored procedures and interfaces as add-ons to the existing Kronos reports.