OBJECTIVE

• Highly seasoned and accomplished Sr. Salesforce Developer with a strong record of client satisfaction.
• Adept at explaining highly complex data systems to a wide variety of audiences.
• Proven multitasker independent worker and team player.

SUMMARY

• Over 7+ years of professional experience in Software Development with strong technical skills also extensive experience of around 5 years in Salesforce.com and Force.com platform both as a developer and an administrator.
• Used AGILE methodology during all the phases of System Development Life Cycle (SDLC), and analysis artifacts such as use cases.
• Interacted with various Business users to gather enhancement requirements and involved in scrum meetings.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, tasks and actions.
• Design workflow rules and specify related tasks, time triggered tasks, email alerts, filed updates to enable business logic.
• Involved inmanagement, planning, scheduling, and controlling of an entire software build through every stage and environment involved, including testing and deploying software releases.
• Possess knowledge of CRM modules such as Sales Cloud, Marketing Cloud, Service Cloud, Business processes and recommended solutions to improve their processes using salesforce.com.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler.
• Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
• Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity.
• Expertise in Reporting, Customizing the Dashboard and Scheduling Dashboard Refreshing.
• Responsible for setting up Salesforce DX for development activities through Scratch Orgs.
• Extensively used Visual Studio code as source code editor for debugging and migrating the meta data components between various orgs using VS code, GIT Bash and Bamboo. (CI/CD POINT)
• Expertise in APIs, REST API, SOAP API and BULK API and also Experience working withForce.com IDE Eclipse, sublime.
• Expertise with various Salesforce deployment methodologies including change sets, force.com plug - in environment, Ant migration tool kit and eclipse.
• Have worked on moving data from external legacy system into Salesforce application using Apex Data loader & CSV files and was part of debugging using when scheduled job run fails.

TECHNICAL SKILLS

LGHTNING EXPERIENCE DEVELOPMENT: Salesforce Lightning Design System and Lightning Components, Aura Framework

SALESFORCE.COM DEVELOPMENT: Apex Triggers & Visual Force (Page, Component & Controllers), Apex REST and SOAP Web Services, SOQL, SOSL, Asynchronous Call.

TOOLS: / UTILITIES: Copado, Bit Bucket, JIRA, CPQ, Git, Force.com Data Loader, Folsom, Visual Studio Code, POSTMAN, SOAP UI, Salesforce Inspector.

OPTIONAL DOMAIN SKILLS: Banking, Financial Services, Government Administration.

LINGUISTIC SKILLS: English, Telugu, Hindi

PROFESSIONAL EXPERIENCE

Confidential, Providence, RI

Sr. Salesforce Developer

Responsibilities:

• Interacted with various Business users to gather requirements and involved in scrum meetings.
• Worked on concepts on component/application events for managing the communication between lightning components.
• Worked on communities to help internal and external users engaged with salesforce platform.
• Experience working on decorators in Lightning web components and gained skills on mapping concept from Aura Components to Lightning Web components.
• Responsible for direct Interaction and communication with the clients, requirement gathering, analysis, work delegation, development and deployment of the software projects.
• Good understanding on data model and design code base for nCino products.
• Created Salesforce.com custom fields, editing page layouts within nCino demonstration environment and have setup nCino for system administrators.
• Implemented CPQ solution usingApttusCPQ & Contract Management (CLM) for various customers in industries.
• Responsible for Product configuration, product rules, Pricing strategies, Discounting techniques, advanced approvals, contract amendments & renewals, order management, Proposal documents.
• Expertise in writing Apex code and provide configuration skills, solutioning in Salesforce CPQ solutions. also take part in discovery workshops, requirements gather, analysis, develop, create workflows, pricing rules.
• Expertise with various Salesforce deployment methodologies including change sets, force.com plug-in environment, Ant migration tool kit and eclipse
• Used the sandbox for Testing and Migrated the code to the Deployment instance after the Testing.
• Experience in release management through streamlined deployments, reporting, and compliance.
• Responsible for giving the demos to the business teams on successful completion of Sprint developments.
• Extensively used Visual Studio code as source code editor for debugging and migrating the meta data components between various orgs using VS code, GIT Bash and Bamboo. (CI/CD POINT)
• Worked on Conga workflow to create custom documents using conga templates and conga queries.
• Developed reusable Salesforce aura Lightning components.
• Worked on custom implementations of lightning components, quick actions along with lightning components and lightning compatible VF pages.
• Implemented SharinPix for uploading the pictures on salesforce and customized logic to make it adaptable through communities/lightning components.
• Created various sharing rules and handled records sharing through Apex sharing for scenarios that could not be handled through declarative development.
• Created and deployed several reports for differentuser profilesbased on the need in the organization.
• Responsible for setting up Salesforce DX for client and delivered POC for implementing scratch orgs.
• Worked on refactoring the existing code to make sure the code follows salesforce provided core standards.
• Created Security settings for Roles and Profiles and managed Security Sharing Settings.
• Extensive experience writing test classes to achieve 80% code coverage and made sure to include both positive and negative test cases.
• Experience building Custom Lightning App Home Pages, App Pages and Record Pages.
• Worked on dynamic apex, single e-mail methods, mass e-mail methods, test classes, wrapper classes as per the requirements.
• Implemented new asynchronous apex triggers to help reducing the apex transaction time.
• Created and deployed several reports for differentuser profilesbased on the need in the organization.
• Worked on deploying and performing code reviews through Flosum tool as per the sprint cycle.
• Articulated the LWC Experience value proposition for admins, and users.
• Strong understanding on data structures to ensure appropriate use of de-duping, loading and exporting tools for bulk data.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, nCino, Marketing Cloud, Marketing Cloud Connecter, Service Cloud, change sets, force.com plug-in environment, Ant migration tool kit and eclipse Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Communities, lightning compatible VF pages, Lightning (Components), Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows

Confidential, Colombus, Ohio

Sr. Salesforce Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Implemented Case Management for assigning cases on production through various queues and developed customized solutions for resolving the cases accordingly.
• Responsible for writing Apex classes, Triggers, Visualforce code containing business functions, Test classes for unit testing and code coverage.
• Configuration & Setup with the Sales Cloud Marketing Cloud Administration.
• Integrated Salesforce with DocuSign for allowing end customers to sign and give acceptance on various loan forms.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Extensively involved in Data Migration from three legacy systems to Salesforce.
• Supported the Data Migration activities for migrating the data from various business sources with the support
• Experience working on POSTMAN and SOAP UI tool for testing the integration and end point URL’s.
• Responsible for setting up DocuSign merge fields along with custom fields and handle connect object settings for write backs to salesforce.
• Created Custom Web Services through Apex for handling the requests coming through third party system.
• Worked on Salesforce 1 Platform to build Mobile App by enabling lightning components for use for salesforce1 mobile platform.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Worked on displaying data on salesforce through SOAP Integration by extracting apex classes through WSDL’s.
• Developed lightning components using the lightning data service, lightning design system and effectively used lightning app builder to manipulate the record pages.
• Created various named credentials, custom setting, custom metadata and custom labels as needed.
• Experience with Batch apex and schedule apex for handling records through batches at particular intervals.
• Efficiently used Data Loader for performing data corrections across the sandboxes and production.
• Worked on Workspace API to open lightning components in tabs and subtabs.
• Worked on automating logic through lightning pages, lightning flows and screen components.
• Implemented Salesforce Shield for encrypting the standard and custom fields.
• Hands on experience with Salesforce lightning Inspector to debug the lightning component during development activities.
• Using Community Builder create community pages for Dealers and used the SLDS for stand apex classes for DML operations.
• Worked on customer portals and communities. Created Custom
• Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people.
• Worked on custom implementations of community builder lightning components, java script buttons, lightning compatible VF pages, lightning components.
• Worked on Optimization of SOQL Queries and efficiently used Query Plan Tool under Developer Console to speed up queries done against large volume data.
• Performed various asynchronous call outs within apex through using batch classes, queueable classes and future annotated methods.
• Worked on web technologies like HTML, CSS, JavaScript, WSDL and BULK API.
• Migrated external data on to Salesforce.com using Jitterbit and Apex Data Loader as part of data management functions.
• Involved in organizing meetings with offshore team to support ongoing development tasks and address technical challenges.

Environment: Saleforce.com platform, Lightning, Service cloud, Apex Language, SOQL, SOSL, Bulk API, Postman, Rest API, Soap API Visual Force, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Sandbox data loading, Agile.

Confidential, Boston, Massachusetts

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Experience in analyzing business requirements, converting them to Salesforce Custom Objects, Junction Objects, Master-Detail Relationships and Lookup Relationships and worked on customizing the standard objects and page layouts.
• Developing Core Components and common functions for integration services that will be used across the Salesforce application on Force.com cloud based platform.
• Worked on creating customs apps, record pages along withLightning App Builder.
• Gained knowledge on concepts as Lightning out, component events, application events.
• Developed various Custom Reports, Dashboard track usage for productivity and performance of business centers and their sales teams and deployed them for different business user levels.
• Executed Data Migration from different Applications toSalesforceusing Data Loader Utility, Apex Data Loader and Informatica.
• Configured sharing and security using sharing rules, territory management, Account teams, opportunity teams, Role hierarchy, apex sharing.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Implemented service cloud including service console, customer portal & communities, case feed, and knowledge base.
• Involved in day-to- day SCRUM meetings to review and update them with the project updates to have a thorough flow of the functionality of the project.
• Used theServiceMaxto solve the tickets which are raised by customers and Salesforce Chatter to provide real time notifications.
• Created summary reports, matrix reports, pie charts and dashboards and setup report folders to authenticate users based on profiles permissions; created objects screen that compares databases and schema change.
• Involved in mapping the fields between the current reporting system andSalesforceusing data loader.
• Responsible for giving the demos to the business teams on successful completion of Sprint developments.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Marketing Cloud, Service Cloud, Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Communities, lightning compatible VF pages, Lightning (Components), Workflow & Approvals.

Confidential, Santa Clara, California

Salesforce Consultant/Developer

Responsibilities:

• Served as daily monitor for theinternal Salesforce Supportinbox researching and diagnosing user issues.
• Created various email templates based on various stages of case progression.
• Created triggers to send out emails to the case owner and case team along with the attachments after the case record is created.
• Performedoccasional light developmentof triggers, apex classes, apex sharing under guidance of developers.
• Createdrelationshipsbetween objects, rollup summary fields and converted master detail to look up and vice versa for requirement changes.
• Performed daily data updates in Production throughdata loader.
• ManagedAccess-orientedproblems such as resetting passwords, managing two-factor authentication, addressing certificate issues, white-listing IP addresses.
• Worked withData Integrityteams and performedDuplicate Managementfor a functioning database.
• Assist with buildingof test plans, scenarios,andscriptsto support QA/ UAT efforts.
• Performed customizations ofreports, dashboards, workflows, process builder, flows, approval processes, outbound messages, knowledge.
• Performedrecord ownership transfersand record-sharing rule modifications.
• Participated in monthly developmentsprintincluding design documentation and testing.
• Interacted with various business team members andconducted meetingswith offshore development team for requirement questions.

Environment: Saleforce.com platform, Salesforce.com Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls. Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Sandbox Data loading, Windows XP.

Confidential

Salesforce Admin

Responsibilities:

• Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Implemented Data Loader to load data from Marketing Cloud to Service Cloud.
• Assisted in building Journeys in Journey Builder for campaigns that are by the business team.
• Developed and executed marketing campaigns using Marketing Cloud's Email Studio.
• Designed, and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Effectively utilizing Process Builder and Flow to significantly improve the scalability and traceability of application.
• Developed design document for data loader-based integration.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Integrated the SOAP and REST based Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and triggers.
• Used Force.com IDE to migrate code to the deployment instance and created visual force pages.
• Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Confidential

Java Developer

Responsibilities:

• Developed the PUBLISHING and SUBSCRIBING mechanism in Java for the downstream and upstream systems.
• Performed mappings according to the client requirement using the ETL tool Mapping Composer.
• Developed the various PL/SQL components like MATURITY ADM, Audit Trigger which keeps the track of the daily matured bonds and the transactions happening with in the bank.
• Using Java, developed various rules for Business Rule Engine
• Implemented various parts of FI GUI (Graphical user interface) using XML and used hibernate API for transaction handling, storing, retrieving and updating from MySQL database.
• Implemented the Scrum model and provided the deliverables to the customer.
• Maintaining the environment defect free for smooth flow of data from upstream to downstream systems.
• Involved in Testing - unit testing & integration testing
• Designed XML Schema inXSDfiles.
• Played a key role in the Release Management activities and ensure timely project deliveries as per release plan.

Environment: Java, J2EE, PL/SQL, XML Concepts, Oracle, MySQL.