SUMMARY

• Over 4+ Years’ experience in software design, developing Web based applications, Windows based applications and Client/Server applications using different .Net Technologies like C#.NET, ASP.NET, ADO.NET, HTML, Java Script, XML Web Services, SVN, and Team Foundation Server (TFS).
• Experience in evaluating and intending business and technology solutions, Life cycle development.
• Experience with Microsoft Dynamics CRM 2015, 2016.
• Technical/Functional expertise in consulting services to clients, managing customizations, integration of CRM applications.
• Developed close to 20+ Plugins in MSCRM 2016, 2015.
• Experience in deploying Plug - ins, Developing, Debugging, Java script extensions for CRM.
• Experienced in Azure, WCF, CRM SDK, Developer Plug-in and custom workflow, .NET Framework and Window Forms using ASP.NET, ADO.NET, VB.NET, C#, MVC, Web Services.
• Experience in Dynamics CRM Customization using Java Script, Bootstrap, AJAX and experience in configuring MS Dynamics CRM with MS outlook and SharePoint Integration.
• Experience in Analyzing Business (Business Analysis) Project Management Methodologies, Data Molding, and Business Process Modeling.
• Experience in Data Feeds, Exporting Files to Clients FTP Sites using CRM custom actions and workflows
• Extensiveexperienceindeveloping Custom SSRS reports using Report Builder
• Developed several web pages using HTML, JavaScript and used them as IFrame’s in CRM.
• Migrated Lotus Notes to MSCRM System for entities like Emails, Appointments, Customers, Contacts, Products, Sales Orders, Invoices using third party software(s) like KingswaySoft
• Developed at least 30+ Workflows using the Out-of-box Workflows builder\editor
• DevelopedMultiple Custom Plugins\Workflow Activities to perform CRUD operations in both Synchronous and Asynchronous ways and registered steps using Plugin Registration tool
• Experience in Importing and Exportingdata using CRM DATA Import Wizard and Custom Console Applications.
• Experience in SQL Server 2012/2018, Java Script, jQuery
• Experience in ASP.Net, ADO.NET, Web Services, Visual Studio, SQL Server
• Experience in working with Creating Custom Plugins, Custom Forms and Integrated with CRM.
• Experience in building rich web experiences using JavaScript and Silverlight.
• Strong understanding of the software development lifecycle (SDLC) and of Quality Assurance techniques using source code control repositories, debugging and testing experience.
• Experience in working with Creating Plugins and Custom Workflow.
• Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services, NHibernate, LINQ, AJAX, Windows Services, WCF Services, Classic ASP, XML, XSLT, HTML, Text Editor, MS IIS 6.0/7.0, DHTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2012/2018, Visual Studio 2015/2017/2019 .
• Experience in Data modeling, Data Design, Normalization, Data migration projects involving SQL Server.
• Expertise in implementing Object Oriented Programming (OOP) Concepts including Inheritance, Abstraction and Polymorphism.
• Experience in database tuning using SQL Server Profiler and SQL Server Tuning Advisor.
• Excellent experience in Data analysis using SQL Server and MS access DB.
• Proficient in using Microsoft CRM Dynamics development tools.
• Excellent Communication Skills, ability to handle a team.
• Experience in handling multiple tasks and solving complex issues before the deadline.

TECHNICAL SKILLS

CRM Technologies: Microsoft Dynamic CRM 365, 2016, 2015

.Net Technologies: ADO.Net, C# .Net.Net framework 4.7/4.6/4.5, LINQ.

Web-technologies: ASP.Net, HTML, JavaScript, JQuery, VB Script, CSS, XML, SOAP Web Services, AJAX, Angular JS, Bootstrap

Tools: and Utilities: Visual Studio 2015/2017/2019 , SVN, GIT, TFS

Databases & Tools: SQL Server 2016/2017/2019 , T-SQL, PL/SQL

Operating systems: Windows XP/Windows Server 2008/2012 R2, Linux, Unix

PROFESSIONAL EXPERIENCE

Confidential, CA

MS Dynamics CRM Developer

Responsibilities:

• Identify the client's requirements through discovery meetings. Create business requirements document and functional specifications.
• Extensive experience of designing and developing software applications with ASP.NET 3.5, 4.0 &4.5
• Entity Framework, Web API, HTML, XML, CSS, Java Script, AJAX, JQuery, JavaScript, Web Forms, and Win Forms, bootstrap.
• Reviewed design documents detailing behaviors and requirements.
• Serve as a Dynamics CRM subject matter expert with customers and project team members.
• Upgrading the plug-in and custom workflow libraries code to use the Microsoft Dynamics CRM SDKlibraries, Messages etc.
• Extensively worked on CRM Plug-in, Custom Workflow activities development.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM as per the Business Process.
• Worked on Plug-in, Parallel Workflows, Business rules and Business Process flows to automate the business processes.
• Clearing backlog tickets using Agile CRM, to gain faster ticket resolution for Individual Business Units and provided high quality support.
• Used extensively jQuery,JavaScript for client-side validations and access data within the HTML controls.
• Worked on Web API’s and editable Grids using MS Dynamics CRM.
• Created organizations, business units, groups and their relationships.
• Actively participated in Development, Testing and Deployment Planning meetings.
• Customized Service module and contract templates, entitlement templates, Service Level Agreements and product catalogue according to the business process.
• Have extensive experience on Version Control Tools - Team Foundation Server (TFS), VSS, SVN, GitHub- version control tools.
• Used CRM webservice and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Created and consumed Web Services using Visual C#, ASP.NET.
• Wrote, debugged and deployed synchronous/asynchronousplug-ins using Visual Studio to coordinate the incident-cases in service module.
• Worked on Selection rules to group the people with similar skills into resource groups using a service scheduler.
• Configured and administered user accounts, profiles, roles and security, MS Excel for Data Mapping and Migration.
• Migration of data from Excel source to CRM using SSIS.
• Creating SSRS reports for service module and financial data using joins and pivot tables.
• Involved in writing Stored Procedures and Triggers.
• Worked on Site Map editing and Ribbon customizations and Solutions.
• Responsible for tracking all phases of the project life cycle till successful completion.
• Implemented Grid Views, Repeaters to populate show data.

Environment: MSCRM 365/2016, On-Premises/Online Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2015, SSIS ETL Tools, ADO.NET, ASP.NET 4.0, Master Pages, SQL Server, SSRSReports, HTML, Bootstrap, JavaScript, SQL Server 2012 and Transact-SQL, WebServices.

Confidential

MS Dynamics CRM Developer

Responsibilities:

• Responsible for gathering Business Requirements, change requests and analyzes the requirements.
• Extensive experience of designing and developing software applications with ASP.NET 4.5 & 4.7
• Entity Framework, Web API, HTML, XML, CSS, Java Script, AJAX, jQuery, Web Forms, and Win Forms.
• Upgrading various plug-in’s and custom workflow libraries code to use the Microsoft Dynamics CRM SDKlibraries, Messages etc.
• Extensively worked on CRM Plug-in, Custom Workflow, Console Application activities development.
• Created Custom Entities, CustomForms, Custom Views, Custom attributes, Relationships & Option-sets for individual Business Units in MS Dynamics CRM2015/2016 as per the Business Process.
• Implement Plug-ins, Workflows, CustomActions,Business rules, Business Process flows to automate the business processes.
• Implemented custom actions in CRM to export Data Feeds to various clients FTP sites (Data Partner Companies).
• Worked on CRM related tools like KingswaySoft, XRM Toolbox, Ribbon Workbench, Sitemap Editor, etc.
• Extensively Imported and Exported the Data, as part of data cleansing and for creation of records in third party tools like Agresso Business Rule.
• Clearing backlog tickets using Agile CRM, to gain faster ticket resolution for Individual Business Units and provided high quality support.
• Writing testcases for the new system, testing the application and documenting issues.
• Analyzing and documenting the functional specifications.
• Training end-users to explain the new CRM system and leading support effort for any internal technical /functional issues.
• Actively participated in Development, Testing and Deployment Planning meetings.
• Customized Dashboards based on the custom reports and charts (requirements) created Used Visual studio test project and accomplished unit testing including both automated and manual testing.
• Document management with SharePoint integration.
• Involved in Code reviews. Peer Reviews for developing quality code.
• Participated in various testing-related review meetings to analyze defects.

Environment: MSCRM 2015 & 365/2016, On-Premises Deployment, C#, Plugin registration XRM Toolbox, KingswaySoft, Visual Studio .NET 2017, ASP.NET 4.7, SSRSReports, HTML, JavaScript, SQL Server .9.1 and Webservices.