SUMMARY

• About 8 years of experience in developing business solutions as a Microsoft dynamic CRM consultant in implementingCRM systems and otherMicrosofttechnologies like .NET, SQL Server.
• Expertise inMicrosoftCRM2011, 2013, 2015, and 2016 Implementation, Migration, Customization and Integration of web - based client-server applications.
• Experience in developing plug-in's, workflows, and integrateCRMwith internal/external applications usingCRMSDK.
• Excellent Communication & Problem-Solving skills with various domain expertise such as Animal Healthcare,SCMand
• Proficient in Power platform, power automate/ PowerApps, power bi reports development and in creatingPowerAppsand Implementing specific components intoPowerApps.
• Experienced in online version of MSCRM 2016, which showed a better advantage of solution deployment.
• Experience of Web Development skills - HTML, XML, CSS, JavaScript, jQuery, Ajax, and Visual Studio.
• Expertise in designing, developing, and customizing variousPowerApps includingModel Driven, Canvas and Portals by leveraging the use ofPowerPlatformand CDS technologies
• Excellent desirable understanding of ERP implementation and business procedure development methodologies and aware on different country localizations of Microsoft Dynamics AX.
• Expertise in developing applications using PowerApps,canvas, model drive app using CDS, SQL, Flow and SharePoint.
• Functional experience in Finance, Trade and Logistics, SCM, Production control, Travel and expense, Bank, Retail modules of Dynamics AX.
• Strong experience in design and development of ETL process from Staging to Datawarehouseand to Data Mart.
• Expertise in MSCRMAPI and UI Automation (Model Driven andCanvasapps) usingEasy Repro, PowerApps Test Studio and UiPath automation tools.
• Experience in developing custom WCF web services, dialog-based workflows, plugins andintegratingcustom web pages into CRM.
• Experienced with Dexterity for complete set of components that are used to create Microsoft DynamicsGPand Microsoft Small Business Financials. The components include a forms builder, a database manager, a report builder.
• Extensively Designed and implementedDataIntegration and ETL processes with SQL Server Integration Service (SSIS) packages to makedataavailable for reporting purpose within adatawarehouse.
• Expertise in creating Web Forms, Entity Forms, Entity Lists, Web Templates inDynamicsCRMPortals.
• Experience in building RESTful web API and MVC web sites with divergent technologies including IIS, HTML, XML, JavaScript, jQuery, AngularJS, strong knowledge of Object-Oriented concepts.
• Experience in Data modelling, Data design, Normalization, Data migration projects using SQL server.
• Hands on experience in reports development using SQL Server Reporting Service (SSRS), Crystal Reports and experienced in developing integration packages using SQL Server Integration Service (SSIS).
• Expertise in customization of Entity, Views, Web resources, Ribbons,Dashboards, Charts, Business Rules and Business Process Flows.
• ExperienceintegratingMS Dynamics with SharePoint / Azure Blob for document management.
• Proficient in designing and deploying Plug-in and Workflows inCRMto meet business process flow requirements, including Sales, marketing, customer services support, usingCRMSDK and C#.NET.
• Expertise in web technologies to develop data centric applications using C# and ASP.NET with MVC architecture and razor engine.
• Expertise in developing of custom WCF web services, dialog-based workflows,plug-INSand integrating custom web pages intoCRM.
• Strong communication and presentation skills sustained in previous projects with developers, project managers, stake holders and application end users.

PROFESSIONAL EXPERIENCE

Sr Microsoft Dynamic CRM 365 Developer

Confidential, Eden Prairie, MN

Responsibilities:

• Responsible for all phases of the software development lifecycle (mainly in .NET and in Microsoft Dynamics
• CRM/XRM) including design and planning, development, application reporting, unit testing, QA testing, installation, deployment and support.
• Worked on warehouse management, transport management, inventory management and cost management in SCM.
• Configure and implementCRMfunctional and application modules, encompassing sales and Service.
• Implemented workflows and business process flows to automate and enhance sales process. Wrote, debugged, and deployed plug-ins using Visual Studio and C# Developed Duplicate detection rules to prevent Duplication.
• Dynamics D365 ERP focus on Sales, POS Retail, Operation and Finance.
• Developed reports using SQL Reporting Services, SQL Studio BIDS, Excel, and BI360 for COTS products (Microsoft Dynamics GP and Dynamics CRM).
• Worked on 365platform, as it pertains to feature sets that integrate with Dynamics CRM solutions, including designing and developing CRM portals.
• Developed the WCF services, applications using Team Foundation Server, C#, ASP.NET,T-SQLqueries onSQLserver
• Creating a customer Dynamics365portalsolution that connects MicrosoftDynamicsCRMto the Internet.
• MigratedCRM2016 on premise version application to Dynamics365Online version.
• Pre-populating data into theCRMpage during the page load using JavaScript,CRMWeb Services and XML object.
• Worked on Installing, Configurating and implementing the CRM studio portals.
• Developed REST web API to integrate business processes and data flows betweenCRMand other applications, such as NLS (financeERP system).
• Uses extensivelyXRMtool box for fetching the records during master data updates.
• Implementing custom client side and server-side logic within Model DrivenPowerApps
• Developed daily scheduled integrations between Microsoft Dynamics CRM andGPusing Scribe tosynchronizeGPCustomer and Customer Address data to CRM.
• Work withRESTAPIs for pausing and resuming the call recording when customer service representatives work on secured fields such as Credit Card Information,SSN Number etc.
• Integrated External and Legacy systems with Dynamics/Dataverse(CDS) using Azure platform as middle layer.
• Created instances for Power Automate and PowerApps and setup the configuration for both security access to the environments and the connections withCDS/Gateway.
• Implement custom solutions that leverageCanvasApps, Model-Driven Apps and other Office 365 applications and services.
• Integrating Model driven apps with SharePoint Online for document management to reduce storage costs.
• Set up Power Automate flows based on predefined criteria and integrate with Model driven apps.
• Developing business rules and conditions using model driven apps
• Creating SSIS packages to export reports from MS DynamicsCRM.
• Developed Dynamics365Portals using Bootstrap CSS, JavaScript, and Liquid for the US BankPortal.
• Developed application in PowerApps leveragingDataverse, Power Automate Flow,Excel, Forms and SharePoint online.
• CreatedDashboards, Views, Reports, charts and all the security roles and users accordingly in the system based on roles.
• Performed Analysis, design, and execution inAgilemethodology by understanding the product backlog, sprint iterations, scrum session, stand up calls with offshore and defect triage.
• Worked onCanvasAppsand Model DrivenAppsalong with Cloud flows to provide seamless interaction withinappsand entities.
• SQL Server - working knowledge of designing/deploying SSRS custom reports / dashboard, specifically with DynamicsCRMentities.
• Developed various User Interfaces using CSS, HTML, ASP.NET, JavaScript and jQuery
• Involved in Configuring, Customizing & administeringMSCRM2016 On-Premise version & Dynamics365Online version.
• Design task or team specific CRM activity,POCpre development or develop and package up for deployment
• Developed Custom pages using Angular.js and HTML5 and integrated with Microsoft Dynamic CRM.
• Developed and Build Custom CRM Solutions for different financial applications for the company like Front Office Finance, Hedge Fund, Commodity Sales, Marketing Management, Sales Management etc.
• Installed and Power BI configuredMSDynamicsCRM365system for development and Ui testing, SOAP Protocol configured Oracle 11g Migrating server.
• DevelopedT-SQLqueries to create Views and Stored Procedures inSQLserver. Used joins, unions to get data from different tables.
• Installed and configured MS Dynamics CRM 2016 system for development and testing, configured server instance, created organizations
• Developed external SQL reports in SSRS and deployed intoMSCRM.

Environment: CRM365, Plug-ins, Microsoft Dynamics 365, 2016/2015, XRMToolkit, Devops, JavaScript, SCM, Data verse, .Net, CSS, SQL Server 2008/2012, HTML, Azure, SSRS, SSIS, Visual Studio, SharePoint, Microsoft DynamicsCRMSDK, TFS.

MS Dynamic CRM 365 Developer

Confidential, Phoenix, AZ

Responsibilities:

• Analyzed and designed the whole structure for the new Dynamics365application, including merge master entities and design related child team entities relationships
• Worked and configured new business tools such as PowerApps, Power BI, Microsoft Flows, Power Automate
• Developed dynamic reports using PowerApps reporting interface and SSRS and deployed it on theCRMthat were used in the application Web services Power BI depending on roles.
• Involved in development of Plug-ins, Workflows, UI pages, web resources, designing OData and Fetch XML to communicate withCRM.
• Processed incoming payments and accounts and ensuring compliance with financial regulations and procedures with MicrosoftDynamic great plains(GP)2018.
• Developed the Canvas application in PowerApps to automate the manual data entry application.
• Developed application in PowerApps using Common Data ServiceCDS, Flow, Excel,Forms and SharePoint.
• Designed user interface for application using JavaScript, jQuery, HTML, CSS, and implemented business logic using C# .NET.
• CustomizedDashboardsbased on the custom reports and charts (requirements) created using Visual Studio test project and accomplished unit testing including both automated and manual testing.
• Developed application in PowerApps leveragingDataverse, Power Automate Flow, Excel, Forms and SharePoint online.
• Created or Modify Entities, Views, Forms, create Plugins,Custom Actions, Workflows, Workflow actions, Business Process flow, Business.
• UsedXRMToolkit to integrate with CRM Web services - REST / SOAP based integration with Jscript.
• Worked on pcf controls in model driven apps for creating a timeline framework.
• Worked on Integration ofCRM(dataverse) toFinanceand Operations (FinOps)Using Dual write option in FinOps.
• Created relational data modeling, datawarehouse(DW) modeling loading (ETL) for very large data bases. Applied DW/BI concepts to manage and monitor accounts and resources in Microsoft Azure cloud.
• Involved inintegratingCRM with SharePoint for document and record management.
• Developed external web portals to dynamicsCRMusing ADX studio and dynamics365portals SharePoint Azure Blob
• Rules, Web API Interfaces and WCF Interfaces,PCFControl and Liquid scripting.
• Created PowerAppsfrom scratch, Model andCanvasApps.
• Worked withCRMfeatures like New Security Features, Enhanced Business Rules, HierarchyVisualization.
• Worked with Microsoft Starter Portals Custom Portal, Customer self-service Portal.
• Created custom stored procedure to generate next customer number for accounting software DynamicsGPand integrated with Sales Pad.
• Used Sitemap Editor from XRM Tool Box for updating the sitemap in CRM System.
• Developed forecasting App usingPowerAppsand employed Power Automate to send emails to users.
• Used ASP.NetMVC to develop web pages using Partial View which interacts withWeb API as a service layer to manage the user client data.
• Worked withAzureFile Storage setup for both Inbound and Outbound Integrations and createdAzureFunction Apps andAzureLogic Apps
• Developed plugins, workflows, dialogs, SSRS Reports, HTML web resources forCRMInstalling, developing, Maintaining and enhancingCRMportalsin MVCDynamicCRMinstallation, configuration of email router for incoming and outgoing email processing.
• Created RESTFUL ASP.NETMVC Web API with interacts with external and internal
• APIs to fetch the data and bind to the DTO Object to sync the object data in controller view.
• Created severalplug-insand Power BI workflows for enhancing the system and maintain data integrity.
• Developed dynamic reports usingCRMinterface
• CustomizedMSDynamicsCRM/Dynamics365UI using the native form editor as well as creating HTML/JS files to include in entity forms.

Environment: CRM365, Microsoft DynamicsCRM2013, XRMToolkit, SSIS, Plug-ins, SCM, Devops, HTML, CSS, Visual Studio 2008/2010, ASP.NET, C#, JavaScript, XML, SSRS.

MicrosoftDynamicCRMDeveloper

Confidential, Manassas, VA

Responsibilities:

• Worked on application development using .Net Framework.
• Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.)
• Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.
• Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project.
• Mentors and coaches Dynamic CRM developers and team members.
• Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.
• Created and customized reports in the system by usingSQLServer Reporting Services (SSRS).
• Develop and continue to refine CRM change management standards and tools.
• Develop and maintain detailed functional knowledge of Microsoft Dynamics CRM and the Customer Service Management System.
• Utilized various tools such asPowerAppsstudio, Power Automate, Visual studio for custom SharePoint Online Business solutions on various projects.
• Assist in documenting business requirements document for its implementation of Business Development System using Microsoft Dynamics CRM 2016.

Environment: Microsoft DynamicsCRM2015, C#.net, Azure, WCF, Devops, JavaScript, SQL Server, SSIS, CSSVB.NET, XML, HTML, Java Script, CSS, Web API.

Software Consultant

Confidential, Louisville, KY

Responsibilities:

• Performing design and development of Web applications in cloud environments using .Net framework.
• Working closely with other development teams, QA teams, and project management teams and contributing to the overall success of the project.
• Participate as a member of and work with others/offshore development teams.
• Provide time / resource estimates to technical leads/PM for assigned projects.
• Build CRM forms, screens, and views as well as workflows and reports for the user interface.
• Be a member of the CRM development community affecting and driving efficiencies across the company.
• Provide redundancy and backup support for other team members.

Environment: CRM, .Net, MySQL, Linux, T-SQL, HTML, XHTML, CSS, AJAX, JavaScript, Apache Web Server, NO SQL, jQuery.