Sr. Business System Analyst / Product Owner Resume
Denver, CO
SUMMARY
- Sr Business System Analyst with 8+ years of experience delivering diversified knowledge across multiple projects in the Finance and Banking industries, with an emphasis on business requirement elicitation and analysis, Software Development Life Cycle (SDLC) techniques, Business Process Modeling, Testing, and User Interface design.
- Dedicated professional with in - depth knowledge of corporate banking, asset and wealth management, and a demonstrated track record of quick learning, strong work ethic, teamwork, and communication skills.
- Strong understanding of banking and finance domain concepts such as Asset Management, Wealth Management, Retirement Management Systems, Bank Secrecy Act (BSA), Sarbanes Oxley Act (SOX), Basel I, Base II, Basel III, FINRA, GAAP, IFRS, LIBOR, Regulation O, Regulation W, Regulation E, Dodd-Frank act, EFT act, Anti-Money Laundering, NACHA.
- Exceptional business analytical, and interpersonal skills with an ability to communicate effectively with Subject Matter Experts (SMEs), Business stakeholders, Senior Executives, Architects, Developers, Testers, and the Quality and Assurance team.
- Aided Project managers in conducting feasibility studies, Risk Analysis, and Impact analysis to assess the project requirements. Conducted GAP Analysis of the organization’s AS-IS and TO-BE to obtain a broad insight project’s objective and processes.
- Experienced in working under various SDLC environments both traditional and Agile such as Scrum, Waterfall, Extreme Programming, Water Scrum, SAFe, Kanban & Srumban with a potential to work with self and cross-functional teams.
- Extensively experienced in capturing requirements from business stakeholders by conducting requirement elicitation techniques such as JAD sessions, Workshops, Brainstorming, Interviews, Prototyping and Document Analysis, and Focus groups.
- Experienced in drafting project artifacts such as Business Requirement Documents (BRD), Functional Requirement Document (FRD), System Requirement Document (SRS), Data Mapping Document, Requirement Traceability Matrix (RTM), Change Request Document, Risk register, and helping the project manager with Project charter document, Project Plan Document.
- Experience in handling Change Request Management, effectively implemented change by performing both Business Impact Analysis and Technical Impact Analysis of the change in the scope of the project and reviewing it with Cooperative Analysis.
- Designed diverse architectural and UML diagrams in the form of process flow diagrams, swim lane diagrams, use case diagrams, wireframes, mock-ups, and prototypes using tools like Balsamiq, Lucid Chart, and MS Visio allowing key stakeholders to comprehend the application design and define Business Process Flow accordingly and have a complete understanding of it.
- Collaborated with Product Owner, Development teams in conducting Scrum ceremonies which are Sprint Planning, Daily Scrum, Scrum Review meeting, Scrum Retrospective meeting, Sprint Zero, backlog Grooming, product vision meeting.
- Well-versed in documenting Scrum artifacts such as Product Backlog, Release Planning Document, and Sprint Backlog.
- Actively taken part in release strategy of Minimum Viable Product (MVP), Minimum Marketable Feature (MMF), and Minimum Releasable Feature (MRF) of products into the market. Comprehensive knowledge of creating User stories that meet INVEST (Independent, Negotiable, Valuable, Estimable, Small, Testable), DIVE, DEEP, and Acceptance criteria.
- Assisted project managers and product owners in outlining project action plans to capture and define project roadmap, timelines, milestones, vision, risks, and objectives using PERT chart, Critical Path Analysis (CPA), Work Breakdown Structure (WBS), Earned Value Management (EVM) and Financial Analysis Models (NPV), Return on Investment (ROI).
- Assisted Product Owner in prioritizing Product Backlog using prioritization techniques like MoSCoW, KANO and also Assisted Scrum teams in estimating products using techniques like Planning Poker, T-Shirt Sizing, 100-point method and bucket system.
- Expertise in facilitating the workshops for estimating the user stories using techniques like Planning Poker, and T-Shirt Sizing.
- Explored the Source Systems and the Target systems and gathered the required Transformation Rules for Data Migration.
- Involved in Conceptual, Logical models and created ER diagrams (Entity-Relationship diagrams) for the data modeling.
- Experience in implementation of Dimensional data modeling with Snowflake schema & Star schema, Facts and Dimensions.
- Proficient in the creation of Data Dictionary, Data Glossary, Data Mapping, and creating Data Mapping Document.
- Worked on Relational Database Management System, Data Warehouses, Data marts, Operational Datastore (ODS).
- Strong insights in Data Warehousing, architecture, implementation strategies, Facts, Dimensions Modeling, Data Marts, and Schemas, also involved in OLAP operations such as Roll-up, Drill-Down, Slicing, and Dicing, Pivot.
- Extensive knowledge of Extraction of data from source systems, Transformation of data sources into an integrated system (Transformation includes Sorter, Filter, Source Analyzer, Aggregator, Joiner, Lookup, Stored Procedures, Source Qualifier, Expression, and Router), and load of the data into the data warehouse using Informatica PowerCenter, .
- Broad execution and information on OLAP (MOLAP, ROLAP, and HOLAP) operations like Roll Up, Drill Down, Slicing, Dicing, and Pivot and Data Warehouse configuration using techniques like Kimball design and Inmon's Corporate Information.
- Acquainted with Relational Database Management Systems (RDBMS), exposure to various Databases such as Oracle and Microsoft SQL Server and also Skilful at designing and implementing SQL queries using Triggers, Joins (Inner Joins, Outer Joins), Unions, select within Select, Order By, Group by and Aggregate Functions to extract data from different data sources.
- Performed API (Application Programming Interface) end point validation using Postman and documentation using Swagger to capture the Headers, Query Parameters, Resources, POST/PUT response body and different error codes received.
- Well versed on web services like RESTful and SOAP API based on XML, JSON using HTTP/HTTPS under the Three-Tier Architecture, N-Tier Architecture, Service Oriented Architecture (SOA) and Micro services Architecture (MSA).
- Closely operated with the API & Web Services team while developing new APIs &enhancing existing APIs along with preparing API technical & testing documentation using Postman & Soap UI software for whole of the system processes.
- Experience in creating Test Plan, Test Script, Test Cases, Test Scenarios, Test reports and assisted the QA team for Black-Box Testing, Functional Testing, Various System Testing, Integration Testing, Regression Testing, Security Testing, Load/Stress Testing, Performance Testing, Smoke/Sanity testing of applications with knowledge on STLC (Software Testing Life Cycle).
- Experience in Creating Test plans/Test case for UAT and also Facilitated and Conducted User Acceptance Testing (UAT)
- Worked on JIRA for Reporting andused for bug tracking, issue tracking, and project management and work overview
- Worked on Confluence for reporting and capturing project requirements, assigning tasks, and managing calendars at once.
- Thorough understanding of Business Intelligence (BI) and experience in creating interactive dashboards, and analytical dashboards using Tableau and IBM Cognos/ Power BI for visualization and decision-making skills.
- Used Tableau as a BI tool for generating Analytical Reports required for the project for further analysis.
TECHNICAL SKILLS
Finance and Banking Domain: Wealth Management, Asset Management, Retirement Management Plan (401(k), 403(b)), FX Trade, BASEL III, Dodd Frank Act, Trade Reconciliation, Mortgage Solutions, Securities (Stocks, Bonds, Commodities, T-Notes), Derivatives (Futures, Options).
SDLC Methodologies: Agile-Scrum, XP, Waterfall, Water-Scrum Fall, SAFe, Spiral and Kanban
Business Skills: Project Management, Requirements Elicitation, Stakeholder Management, Strategic Planning, Business Process Mapping, Conflict Management, Scheduling, Risk Management, Impact Analysis
Business Modeling tools: MS Visio, Balsamiq Mockups, Lucid Chart, Wireframes.cc
Project Management Tools: JIRA, Confluence, HP QC/ALM
BI and Reporting Tools: Tableau, MS Office Suite (Excel, Word, PowerPoint), Power BI, SSRS
Architecture/Framework: Service Oriented Architecture (SOA), Microservices, 3-Tier Architecture
Databases and ETL Tools: Informatica PowerCenter, MS Access, My SQL, NoSQL, MS Azure Data Factory
PROFESSIONAL EXPERIENCE
Confidential, Denver, CO
Sr. Business System Analyst / Product Owner
Responsibilities:
- Overseeing efforts towards analysis, design, development, customization, and implementation of software solutions in on-premises
- Managing (SDLC) Software Development Life Cycle using Agile- methodology
- Established project charter, plan, scope/schedule by researching/validating strategic business needs
- Delivered quality solutions on time within budget by effectively monitoring projects and resolving critical issues and dependency
- Facilitated project strategic meetings, workshops, and review sessions with key stakeholders and higher management
- Review project dashboards/ reports with the steering committee for better planning, implantation, and escalations
- Leading planning, budget forecasting, overall scope management, monitoring and control, and change management
- Client-facing role with excellent collaboration skills with a broad range of both IT and stakeholders
- Analyzing and translating business requirements to technical requirements and designing the solution
- Experience with performance tuning, user training, and managing and coordinating test teams, test environments, and user acceptance testing efforts as well as various control system
- Build alignment between the product team vision throughout the organization using presentations and roadmap documentation, and align the roadmap to strategic initiatives and metrics in collaboration with internal business partners
- Measure the effectiveness of product releases, post-launch and iterate on product outcomes
- Ensure product roadmap and vision are communicated to the development team
- Technical understanding of the components, API, data, systems, services, and interdependencies that make up the product.
- Develop relationships with and have real empathy with developers.
- Break down and prioritize the delivery of products and features by developing and maintaining the product backlog, user stories, and cross-product dependencies.
- Elicit, identify, document, and refine requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements
- Proactively communicate and collaborate with product managers, product analysts, stakeholders, developers, QA, and other team members to analyze information and functional requirements, advocate the development process through to implementation, and ensure the delivered product meets business needs
- Effectively manage code repositories such as GitLab
- Perform acceptance testing for user stories and features
- Collaborate with analysts/ product /developers/QA during product development through the implementation
Environment: Scrum, JIRA 7.1.0, Confluence, Tableau, Launch Darkly, Git Lab, New relic, Lucid chart, MS Office (MS Word, MS Excel, MS PowerPoint)
Confidential, Harrison, NY
Sr. Business Systems Analyst
Responsibilities:
- InterviewedTraders, Finance Analysts and Portfolio Managers to create a list ofFunctional and Non-Functional Specifications.
- Extensive acquaintance with domain terminologies such as Wealth Management, Retirement Management Plan, Asset Management, NACHA rules and regulations, EFT act, regulation E and Underwriting, Banking Security Act (BSA act).
- Broad knowledge in Third party policies and ACH payments given by NACHA rules and regulations and EFT act.
- Responsible for ensuring all required Anti-Money Laundering (AML) Regulatory requirements for existing clients are still in place. Liaise with Clients, Front Office, Legal and Operations as necessary as part of the AML enhancement process.
- Analyzing banking payment products and asset class like fixed income and derivatives, Equity, Commodity
- Conducted JAD sessions with the Business Stakeholders and Subject Matter Experts to further understand, and elicit them.
- Identified and documented Business Process Workflows and UML diagrams such as Use Case, Activity and Sequence diagrams.
- Extensively used JIRA to capture and manage User stories and actively participated in all the Scrum Ceremonies, Daily Scrum.
- Used Confluence to capture project requirements, assign tasks, and manage several calendars at once with the help of Teams
- Assisted in identifying data sources like Bloomberg (B-pipe) and Yahoo finance which provides real-time stock market analysis.
- Designed the transformation of business rules to support ETL Process to populate data lake for Data Integration.
- Experience in data warehousing, ETL architecture, Data proofing using tools like Tableau, building Enterprise Data marts.
- Created Data Mapping Document to capture Source to Target Mappings and ensured required datasets were refactored & present.
- Participated in analyzing source systems from the front end, middle management, Back-end management, and risk analytics.
- Participated in data extraction and data ingestion from data sources in Data Lake to the target center by creating an ETL pipeline.
- Utilized Microsoft Excel to create spreadsheets that require sorting, organizing, and manipulation of data in accordance to project
- Used Web methods of GET, POST, DELETE & PUT for testing API endpoints and validated the response, response time & error code by executing HTTP requests using Postman, to ensure that API aligns with expectations and meeting the Acceptance criteria.
- Analyzed and logged the metadata of Hadoop using the Mphasis platform, Used Apache Sqoop and Flume to extract data to SQL.
- Used SQL queries (select, insert, update, delete, sub-queries, joins, etc.) to manipulate and fetch the data in the databases.
- Assisted product owner in prioritizing epics using MoSCoW approach, vertical slicing epics to user stories with acceptance criteria, and scrum team in estimating story points using planning poker to prepare Product Backlog Item (PBI’s)
- Assisted product owner to track and improving Team velocity using Sprint Burn Down chart and Product Burndown Chart.
- Created and documented high fidelity and low fidelity Mockups, Wireframes to prototype the User Interface using Balsamiq.
- Involved in cluster maintenance, commissioning and decommissioning data nodes, cluster monitoring, troubleshooting, managing and reviewing data backups, managing and reviewing Hadoop log files, and storage monetary system and review.
- Involved in planning the Hadoop cluster infrastructure, and resource capacity and also for Hadoop cluster installation.
- Worked closely with business stakeholders, BI analysis, developers, and SAS users to establish SLAs for Hadoop service.
- Used PowerBI to develop bespoke dashboards that displayed data for the evaluated Investment Instruments and stocks.
- Collaborated with the Scrum team in preparing test data for positive and negative test scenarios as per application specifications.
- Developed Test Plans, Test Cases, Test Scripts to assist testing team in System, Performance, Functional and Non-functional
- Kept track of bugs, errors, and defects using JIRA, maintained issue logs and handled the change requests according to request.
- Conducted User Acceptance Testing (both Alpha & Beta) along with Portfolio Managers and registered representatives and tests.
- Executed system test plans, test cases and test data on MS Excel to perform system testing, smoke, regression testing, black box testing, sanity testing and logged down defects and systematically managed them in JIRA. Assisted the developer in TDD.
- Extensively involved in the User Acceptance Testing (UAT) to ensure the requirements and functionality of the system work.
- Generated various fraudulent report, credit report and risk reports using Tableau and MS Excel for the end user’s perspective.
- Reviewed defect reporting and resolution in HP Quality Centre to track project progress against schedule
Environment: Scrum, Lucid chart, Swagger, Power Designer, Postman, Informatica PowerCenter, Tableau, MS SQL server2016, JIRA 7.1.0.
Confidential, Louisville, KY
Sr. Business Systems Analyst
Responsibilities:
- Involved in providing day to day support for theGovernment Bonds, Corporate bonds and Mortgage-backed securities’ desk.
- Actively participated in gathering requirements from various SMEs, Financial Analysts, Fund Managers, Risk Analysts and Portfolio Management via JAD sessions and conducted GAP analysis, Effort Estimation, SWOT and Document Analysis.
- Extensively involved in migrating the fields of financial instruments such as Fixed Income products like Treasury-Bills and Treasury-Bonds, Derivatives Securitized Products such as Mutual funds, Mortgage-Backed Securities on Trading Platform.
- Knowledge on Financial securities, Capital markets and acts related to investing activities such as Investment Company Act.
- Performed extensive Document Reviews to develop a thorough understanding of business processes to aid Business Processes Improvement (BPI). Devised complete process model of state of the art processes and to-be processes.
- Captured UML diagrams like Process Flow Diagrams, Activity, Sequence Diagrams to complete the process on Trading platform.
- Worked on Entity-relationship modeling technique and assisted in developing Conceptual data models and Logical data models.
- Used SQL queries like select, insert, update, delete, sub-queries, joins, Unions and Union all for Data Analysis and review.
- Assisted in mapping of data from OLTP systems to operational data store (ODS) and then to corresponding Data mart.
- Created SSIS packages to transfer data between OLTP and ODS databases with various data flow transformations and flow tasks.
- Created and documented various artifacts like Data Mapping Document, documented Data Translation rules and ETL loads.
- Designed ETL path, used tool Informatica PowerCenter to Extract, Transform and Load the data from source to target data.
- Documented APIs requests and responses using Swagger tool and tested APIs integration using Postman and maintained them.
- Worked on UI creation by using UML diagrams along with UI and app developers (component selection and creation of Radio buttons, Data-entry fields, check boxes and Drop-down lists to retrieve data for client-side and filtering them and storing).
- Acted as proxy scrum master, facilitating all sprint events and sprint reports (Burndown/Burnup charts, information radiators)
- Maintained a Requirement Traceability Matrix (RTM) to ensure that all Functional Requirements are addressed at the Use Case
- Establish accountability and monitor implementation of risk management across the company, including, implementation of risk appetite and tolerances, risk identification, risk collation, a better and understanding assessment, and mitigation processes flow.
- Acted as a liaison between business stakeholders, remote clients, Asset managers and Technology Teams in Business decision.
- Collaborated with QA team to create and implement test plan and test cases for User Acceptance Testing (UAT). Involved with the whole UAT to ensure the performance of the system and application and meeting the acceptance criteria of the end- client.
- Participated in performance and load testing using HP LoadRunner tool to test the enormous load parameters application.
- Managed bugs using Defect Tracking Tool JIRA, reviewed each defect and assigned development team to resolve problems.
Environment: Agile-scrum, UML, MS-Visio, MS-Project, JIRA 7.1.0, Swagger, Power Designer, Tableau, MS SQL server 2016, Postman, Informatica PowerCenter.
Confidential, Richmond,VA
Business Analyst
Responsibilities:
- Assisted PM in creating product vision, elicit requirements, work breakdown, and project charter using MS Project.
- Understanding of Capital Market vision and analyzed the alignment with the long-term Strategic themes.
- Possess understanding of financial Derivatives such as SWAPS, Options, Futures and Forwards, and Fixed Securities.
- Conducted extensive GAP analysis by identifying AS-IS and TO-BE process models and process flows, where, how and how big the GAP to in turn help product owner to plan how to bridge the gap to coordinate and continue with the process flow work.
- Elicited requirements involving vast set of interactions with various stakeholders using JAD Sessions, Structured Interviews, Process Analysis and Business Rules Analysis, Brainstorming, Focus Group, Interface analysis, and Observation.
- Analyzed feasibility of business requirements and defined scope, found out dependencies by interacting with Management Business Analysts, other Subject matter experts, Stake Holders, Product Owner, Project Managers, and Technical Lead.
- Created a Macro Document incorporating components of Business Requirement Document and System Requirement Specification incorporating business, functional, non-functional, data and GUI requirements for the centerpiece of the project.
- Created Use Case Diagrams and Use Case Narratives and incorporated them in Macro Document for a better process flow.
- Created User Stories and led the Planning Poker game to estimate them in Sprint Planning and Backlog Grooming meetings.
- Helped product owner in prioritization of Product Backlog Items including the process of breaking down EPICS into user stories
- Facilitated and time-boxed Scrum ceremonies. Helped negotiate commitments and assured parallel understanding of requirements and deliverables amongst all stakeholders in Sprint Planning Meetings, Daily Scrum, Sprint Review meeting & Retrospective.
- Timely assured development team has necessary resources to perform, track and removed impediments that is blocking the flow.
- Handled requirement churn during the project by performing Impact Analysis to understand the AS-IS and TO-BE process by checking the feasibility to maintain triple constraints and discussing them in daily Scrum for better process flow of the business.
- At the end of each sprint conducted Sprint Retrospective meetings creating the environment for each stakeholder to freely express their opinions and suggest improvement measures, if they didn’t like any process flow or if anything needed to be changed.
- Used JIRA for allotting tasks, user story writing, backlog management, issue tracking, user story management & Estimation.
- Acceptance Criteria for User Stories to perform User Acceptance Testing. Designed Test Cases, Test Plans and Test Scenarios to perform Functional Testing, Smoke Testing and Regression Testing and logged down defects and managed by JIRA.
- Analyzed the data and made recommendations to the product owner about how to use Business Intelligence (BI) tools.
- Used Confluence to get the project requirements, Creating an automated project dashboard with progress reports
- Created SQL Queries for Portfolio Drill Downs to pull necessary data from data sources for review or change management.
- Created environment for self-organization and cross-functional organized team and engaged them in activities.
- Worked on service-oriented architecture (SOA), Representational State Transfer (REST), SOAP, XML, API.
ENVIRONMENT: Waterfall-Scrum Hybrid, MS Visio, Mock-Up Screens, MS Office (MS Word, MS Excel, MS PowerPoint), JIRA Version, Confluence, Bloomberg B-Pipe, MS SQL Server, .Net, MS Project.
Confidential
Business Analyst
Responsibilities:
- Facilitated the process of capturing and documenting the business/system requirements including functional requirements and non-functional requirements, use cases, and business process redesign as needed for enhanced technologies using document analysis, one-to-one interview, prototyping, Brainstorming, Interface analysis sessions with the business users.
- Conducted JAD sessions with management, SMEs, Business users, and other stakeholders for open issues and pending issues.
- Translating high-level business requirements into functional specifications for the development and technical teams, clarifying and managing changes to such specifications, and documenting BRD, FRD, Release Plan, Requirement Traceability Matrix (RTM).
- Assisted the Project Manager in creating proposals and project budget allocation and worked on Gantt Chart, Project charter
- Conducted User Story Writing Sessions to decompose FRO into User Stories and assisted PO in determining Acceptance Criteria and the Definition of Done (DoD), Definition of Ready (DoR) for Potentially Shippable Product Increment (PSPI).
- Created high fidelity and low fidelity wireframes and mockups using Balsamiq screens in the requirements gathering phase.
- Created UML diagrams like Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
- Scheduled meetings with developers and testers to collaborate on resource allocation and project completion using MS Project. Reviewed the system testing plan, and system test results from a requirements perspective and analytical understand.
- Tested and logged defects using JIRA. Assisted in the implementation of Confluence as the documentation space of choice, which allowed us the flexibility to integrate seamlessly with JIRA and forge a collaborative understanding and workspace.
- Assisting Project Manager in developing project schedule, project scope and creating various status reports for the team members.
- Prepared Requirement Traceability Matrices (RTM), and managed change requests effectively throughout SDLC lifecycle.
- Provided inputs to create, maintain SQL queries. Involved in fetching and displaying data using SQL queries. Effectively executed exporting table data in MS Excel and flat files to SQL Server. Testing and executing SQL queries to access data.
- Worked with RESTful APl's that allow sophisticated, effective and low-cost application integration. Used gap analysis to do the API mapping document which is most essential in determining the request and response of APl's for any business rule.
- Documented test cases, test scenarios, test scripts, test plans. Assisted in performing functional testing, performance testing and end to end testing. Assisted in QA phase planning, coordination and implementation of QA strategy for the overall project. Extensively involved in User Acceptance Testing (UAT). Assisted the developer in Test-driven Development (TDD).
- Used SharePoint for Content Management and Document Management where everyone in the company can access to documents.
- Used Tableau to generate dashboards, Standard statistical, Ad hoc reports and created a portal using the JavaScript for API
- Analyzed and accurately identified business risk, required changes were done accordingly and re- baseline and deliverables.
Environment: Waterfall- Scrum Hybrid, MS Visio, Enterprise Architect, SOA, RESTful API, SharePoint, Advanced MS-Office (MS Excel, MS Word, MS PowerPoint), SOL queries, UAT, ER Diagrams, JAD sessions, Tableau, Balsamiq screens.
Confidential
Business Analyst
Responsibilities:
- Ensured Customer Identification Program (CIP), Customer Due Diligence (COD) and Enhanced Due Diligence (EDD) policies are followed based on KYC norms and reviewed its monthly reports for accounts with suspicious or unusual activity. Conducted AML investigations and Suspicious Activity Reports (SAR) and also maintained a track of all the reports.
- Elicited requirements for reporting on potential illicit activity that includes Know Your Customer (KYC), Cash on Delivery (COD), Currency Transaction Reporting (CTR), Suspicious Activity Report (SAR), watch-list filtering, AML activities.
- Responsible for ensuring all required Anti-Money Laundering (AML) Regulatory requirements for existing clients are still in place. Liaise with Clients, Front Office, Legal and Operations as necessary as part of the AML enhancement process.
- Worked on Agile Scrum methodology. Acted as a Liaison between the business community and IT development teams to resolve functional and technical issues related to business applications and continue coordination with the stake holders.
- Work directly with business stakeholders, clients, designers, developers, and engineers to coordinate the building of applications.
- Conducted extensive GAP analysis by identifying AS-IS and To-BE process models and process flows. Elicited requirements by interacting with the banking business users using JAD sessions, process and Document analysis, and structured interviews.
- Performed feasibility study to understand the AS-IS and TO-BE processes along with SME's and Project Manager (PM) by interacting with primary stakeholders in identifying various dependencies and constraints for business requirements.
- Created documents incorporating components of both Business Requirement Document (BRD/HLD) and System Requirement Specification (SRS/LLD), to keep track of business and technical requirements for efficient management using MS Word.
- Assisted PM in creating Work Breakdown Structure (WBS), project proposal, project charter, RACI matrix, Risk Register.
- Worked with Scrum Master, Product Owner, Agile coach and development teams throughout planning, designing, developing, testing, and implementation of feature product releases. Also assisted in prioritizing the sprint backlog for particular sprint.
- Conducted User Story Writing Sessions to decompose FRO into User Stories and assisted PO in determining Acceptance Criteria, Definition of Ready and the Definition of Done (DoD) for Potentially Shippable Product Increment (PSPI).
- Used Confluence as a documenting tool to manage requirements that came out of design sessions and to track action items.
- Extensively used SharePoint for creating project-specific folders & uploading various documents and shared it with the team.
- Created Use Cases, Activity and Sequence Diagrams, and Business Process Models using UML modeling tools like MS Visio.
- Created UI Mock-ups using Balsamiq software to help developers visualize the UI components. Handled requirement churn.
- Scripted business rules for the web service and assisted in drafting agreements for various web methods in XML.
- Assisted developers by creating data mapping document in MS Excel and created business rules for the client-side validations. Responsible for creation of ER diagrams like Conceptual and Logical diagrams and collaborated with database developer in developing physical diagram and Architectural diagram for Knowledge Center that stores data and important information.
- Performed SQL queries and used stored procedures involving DML statements to reduce network lag and fetching the records.
- Documented and tested REST API using different methods GET/POST/DELETE. Gathered information about the Request, Response, types of parameters of Application Programming Interface (API). Mapped the designed URLs for the RESTful APls
- Used Swagger for performing REST API documentation for both JSON and YAML as per open API specification.
- Coordinated QA testing and acceptance between Quality Analyst staff, developers, and stakeholders.
- Executed system test plans, test cases and test data on MS Excel to perform system testing, smoke, regression testing, black box testing, sanity testing and logged down defects and systematically managed them in JIRA. Assisted the developer in TDD.
- Extensively involved in the User Acceptance Testing (UAT) to ensure the requirements and functionality of the system work.
- Generated various fraudulent report, credit report and risk reports using Tableau and MS Excel for the end users prespective.
- Reviewed defect reporting and resolution in HP Quality Centre to track project progress against schedule.
Environment: Scrum-Waterfall hybrid, Windows 8/10, Microsoft Office Suite, SOA, Microsoft Visio, Apache Hadoop, Rational Requisite Pro, Confluence, JIRA, SharePoint, Tableau, RESTful API, HP QC, SQL, XML.
Quality Assurance Analyst
Confidential
Responsibilities:
- Extensively worked in Software Testing Life Cycle (STLC) phases - Requirement Analysis, Test Planning, Test Case Development, Environment Setup, Test Execution and Test Cycle Closure.
- Comprehended the requirements from testing perspective to identify different test scenarios and create test cases.
- Participated in various meetings to identify test scenarios along with QA lead and documented the scenarios linking to each requirement to capture the test coverage through Requirements Traceability Matrix.
- Contributed in defining the Entry and Exit criteria for all the STLC phases along with the senior executives.
- Developed, documented and executed automation test scripts, test data, test results and defects using Java embedded Selenium Web Driver maintaining Defect Life Cycle and assisted in creating Issue logs using JIRA.
- Performed GUI Testing, Sanity Testing, Regression Testing using both manual and automated test cases.
- Created test results dashboard using Tableau through maintaining a live connection with spreadsheet files generated as output pertaining to different test suites executed providing test coverage report for senior management.
Environment: Waterfall model, Tableau, SQL, Oracle, TestNG, MS Excel, MS PowerPoint, STLC, Java, Selenium Web Driver, Eclipse, JIRA, Confluence